Well, you're wrong. Because as soon as I put a new cap on, the problem went away. It was very disturbing while driving on a busy highway, and I had to stop to look for an auto part store to get a new cap and pump the air. read more

Service is top tier, they will pump your gas, replenish air in your tires and always available and willing to help!

I would give Crossroads Auto Service a constellation if I could.!! I bough a 2013 Honda Odyssey, which needed rear bakes. He gave me a very good price for upgraded pads. I asked him if the rotors needed to be turned. He said, "The pads will seat themselves" And they're not that bad. Almost ANY brake place would have turned them and put on another $200.00. But Alex is as honest as the day is long. Would definitely use him again !! read more

Crossroads Exxon Tires & Auto - Auto Repair Near Me - Cary, North Carolina

Visited Crossroads Auto for my yearly vehicle inspection. Service was quick and friendly. I was extremely happy with the service. The staff was friendly and made waiting enjoyable. I will visit here for my service needs. read more

First of all, I was charged more than they quoted on the phone. The mechanic and Alex said that they never would do the work so cheaply. I ended up having to call the Police when Alex snatched my keys and I was unable to leave because I refused to pay their higher charges. They changed their story for the police and charged me my quoted rate but added more money to a disposal fee and shop supplies. When I said that I would never come back again, Alex said that he did not want me to ever come back again. He was as rude as could be. (Note the good review from another "Alex.?!") That greasy dirty place did not even protect my car with floor mats or seat covers. I was skeptical by the dirty looks of the place but tried them anyway because of their reasonable quote for the work. WHAT A RIP OFF!!! read more

My son's 1989 Volvo died en route to Wilmington, so we had it towed to Crossroads Auto Service. Matt, the mechanic, found the problems, detected another issue and fixed all three at a very reasonable price. I would highly recommend Matt and Crossroads! read more

The owner will try to get over on you, he's not professional he always switch up the prices at the last minute. He will tell you one thing then after the service add on a lot of extra fees. I will never go back I don't care if my tire blow in front of the shop I will go somewhere else. Plus I don't like how he talks to the customers and his mechanics. This man needs to learn how to RESPECT his customers and workers. read more

Here's the story. I have a 2001 Honda Civic. It was running great, but I knew it was reaching the time/mileage where I needed to replace the timing belt, so I took it in to these guys. They replaced the belt, and immediately, on cold start, I started hearing a chirping noise when I accelerated (again, it was fine before). So I took it back in. Crossroads THEN told me that the other two belts needed to be replaced - oh, and the brakes as well. I wish they had told me this upfront, but fine. At this point, I was tired and didn't have the energy to argue that point. I told them just to fix it. Fast forward to today. The belts still chirp, and now the brakes squeak as well (and have had ample time to wear in). I have learned more about the issue and have found that they used the wrong timing belt for the car. I had a great running car that just needed some standard maintenance and it became MORE of a headache after taking it to crossroads. On top of it all, they are MUCH more expensive than comparible shops I have taking my car to now. I am going to avoid in the future. read more

Fast enough for my first visit. The owner and stuff is easy to communicate with, and will be there again to support their business.

This garage is awful. We went in with a known issue, and a guarantee from our warranty holder that the needed service for the issue would be covered. They decided to do a bunch of work related to something else (rear differential) that was NOT broken, and then call us to say it was in fact the issue we had told them it was (wheel bearings). Our warranty didn't cover the other work done, since there was nothing wrong with it, so they tried to stick us with the bill! What should have been a $250 repair bill due to our warranty deductible ended up a $515 bill. The explanation...you're not a mechanic so you don't know. Well that may be true, but I was able to diagnose the right issue before bringing it in, so I'd say I'm a better mechanic than them! read more

Did a great job on my 2012 van's A/C. Even offered a loaner car so I could take my kiddo to grab lunch. All very reasonably priced!

Great experience! I came in with a question about my used car and Alex was incredibly helpful. They reviewed my concerns and helped me decide what work was necessary vs "nice to have," which I really appreciated since so many car repair places try any gauge you for any add-on they can. Super happy and will be back! read more

My daughter took her car in for an oil change and to ask about why the brake light was on. They told her "All four rotors and all four sets of brake pads were shot and the car is unsafe to drive". They wanted nearly $800 to repair (replace) them. I knew the brake pads and rotors where in good shape, as I had physically inspected them a few weeks earlier. She brought the car home, against their recommendations. I re-evaluated the brakes and rotors; all at 90% of wear. Brake Fluid was still light and had plenty of it too. It turns out, the brake light was on because the parking brake cable needed to be adjusted, a 20 minute job that should cost no more than $30 anywhere else. I am convinced this shop saw a teenaged girl with dad's credit card and thought they could score. I used to trust that shop, but it seems that since the previous owner (whom I trusted) sold the shop, it is now scratched off my list of places to take a car to. read more

Went to crossroads with my ex gf's Kia to see if it needed any work since she seems to refuse to take care of her car. Chris and Leroy were extremely helpful and started working on it right away, no wait. Leroy got the inspection and oil change done quick then did an alignment and radiator flush in what seemed like record time. Prices seemed reasonable and everything was explained to me so I knew what I was paying for. I'll definitley be back there. read more

I took my jeep in told them I needed the thermastat replaced they insisted on doing there own diagnostic on it to replace thermastat n 2 gallon of antifreeze costed almost 250 dollars n me telling them I had a long trip I had to make n I needed it to be repaired n fixed right I get 150 miles on my trip n now I'm sitting on interstate broke down there overpriced n will say anything to get your buiness would not recommend read more

Called them for a price quote on an Oil Change. Gave them the year, make, and model of my vehicle. Told the price for this. Brought my vehicle in the next morning, they perform the work and then charge me 50% more then the quoted price. What a joke. From other review sites, seems this is a normal tactic for this company. Stay away. read more

I have a very bad experience yesterday. I saw a review saying they can fix valve cover gasket oil leak. I went there and dropped my BMW there , and went to work. Couple hours later they called and said they can't fix it. I went back, test drive, and the engine was running horribly. The engine is miss firing and not have any torque. It runs perfect all these years. So they have damaged the engine yet they keep saying they don,t know what happened. I have to tow the car to the dealership and they said it will cost a few thousand dollar to fix. I am speechless. My trust for Crossroad Auto to do a simple work turns into a nightmare. They may not know this car well and has somehow damaged the engine. I don't know if there is anything I can do. I suggest check carefully before leaving your car to them to make sure they can do the work. I am very unhappy. read more

Here's my story: I was leaving work on a Saturday night. My car cut off three times due to engine issues. The first two stops were made on a random street and parking lot. I was praying the entire time while trying to make it home. The third stop was his station. Usually their closed but the owner was inside. Alex & Chris took really good care of me! I truly believe God brought me to his shop. The cost was very affordable and my car is running fine. Chris explained to me what was needed to have a safe running car. I truly appreciate them taking care of me especially at night on a Saturday. I will definitely refer to others and come back for any of my car repair concerns. read more

They had me in and out in a few hours for a very fair price. The tow truck driver thought it was a starter and old battery or maybe the entire ECM - they were honest to say it was only the battery which on a Chrysler 300 is a major difference of hundreds of dollars. They are on the Repair Pal system so they guarantee prices and give estimates online. You can't lose with that system because overages are refunded. These folks are Kings in Cary of good auto service and you see lots of expensive cars there that you'd expect to see at Leith or Johnson service bays. My neighbors recommend them and I even heard the South Hills DMV counter lady send people there for inspections. read more

Diagnosed the issue with my car, fixed it in the time quoted, and with a great price. I will be back for all my car care needs. Thank you! Nice to know my car is reliable once again! read more

Crossroads Exxon repair shop was amazing!! Could not have asked for better service! They repaired several things on my car on a few occasions, they arranged for all repairs so efficiently and even set me up with a loner car while mine was getting pampered. I will go back on Monday for the scheduled oil change.. I Highly recommend them, sweet, honest, reliable, and efficient! 5++ stars! read more

I called made an appointment. Got there filled out an information form. Asked if they could look at my car for it's air condition. A mechanic pulled into a bay popped the hood, looked and saw my belt was missing. Gave me a quote of $270.00. I knew that was really high to change a belt on my car. I've done it. Its super easy. you just pull back the tension wheel and the belt comes right off. I said I didn't want the work done at this point. Then I was told I owed them $110.00 for looking at the car. I said no way. They called the police on me. The police officer said it was the second time he had been there. The other time they did it to a guy over a headlight. The police couldn't get the car to me because it was a civil issue. These guys are pure crooks! At no time, with all the opportunities, was I told there was any fee involved with looking at the car. I had to pay! read more

If there was an option to give 0 stars I would. My car broke down across the street and wouldn't start. The gas indicator on my car was reading the fuel tank as empty, so I walked over to Crossroads auto service station to purchase some gas. They let me use their gas tank to put gas in my car, but after adding 3 gallons, it still wouldn't start. I asked them if they could check my battery for me. They insisted that the problem was not the battery, and refused to test it for me. They instead stated that I could pay a diagnostic fee and pay for them to fix whatever was wrong. I told them I just wanted them to test my battery first to make sure that wasn't the problem, and again they refused. I told them I was not paying a diagnostic fee. I went back to the parking lot and had a man (not employed by them) help me jump start my car, and it started on the first try. I then called Crossroads Auto Service from my phone to tell them I was leaving them a bad review, because of the poor service they provided me. They refused to acknowledge their mistake, and proceeded to cuss me out on the phone, calling me a "stupid mother fucker". This company is deceitful and is only out to steal money from their customers. They refused to check my battery because they wanted to take my money with their diagnostic fee. They were extremely rude, and tried to take advantage of the fact that I am a young woman, who they assume has no knowledge in automotive repair. The very nice man who did not work for them who helped me get my car started in the parking lot, told me he would advise to never go there. He said he went there for an oil change and provided them with the oil and materials they would need, but still charged him $40 and did not do any other kind of tune up, or check any of his fluids that would typically be included in an oil change for that price. DO NOT TRUST THIS COMPANY. THEY ARE MONEY HUNGRY, SHADY, UNPROFESSIONAL, AND DON'T CARE ABOUT THEIR CUSTOMERS, OR PEOPLE IN GENERAL. NEVER GO HERE!!!!! read more