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    Guaranteed Automotive Services

    4.5 (13 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Guaranteed Automotive Services

    Auto exhaust repair

    Oil changes

    Routine automotive maintenance

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    11 years ago

    If it's broken, they'll fix it. If it's not, they won't. And they are as honest as the day is long!

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    Review Highlights - Guaranteed Automotive Services

    Tim and his associates are VERY honest, They take the time to explain in detail when your vehicle is serviced there-So happy we found this place..

    Mentioned in 2 reviews

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    Belle Tire

    Belle Tire

    2.5
    (35 reviews)

    I was having trouble with my Carnival, so I took it in. When I would try to hit the gas to…read moreaccelerate it wouldn't do anything! I dropped it off because we had a second vehicle we could use so I didn't have to wait. I was expecting the worst because of the issues it was having seemed major. When I heard back from the shop, they thoroughly inspected everything and rather than just trying to replace a bunch of things I didn't need, they simply cleaned everything up and it was just an issue with a sensor. I was so happy to hear that outcome. I would definitely recommend the Belle Tire team at the Michigan St. shop. They accomplished everything I asked for at a price that was extremely reasonable.

    I visited this location last Wednesday and bought 4 new tires plus a warranty for 900 bucks total…read morefrom Colton. After making the purchase, he handed me a piece of paper that said my alignment was currently all out of whack, which would make my tires wear unevenly and void the warranty I had just given him $150 for, unless I got it fixed immediately (but I had just given him all the money I had available). My tires were worn unevenly when I arrived because of a previous alignment issue, but I paid a shop to fix this last year (which I told him), so this was entirely unexpected. I would not have bought the warranty if I they had mentioned this before I gave them all my savings. I might not have even bought a whole new set of tires until I could have gotten the alignment fixed. I also didn't feel respected generally during my visit as a young woman. I fumbled very briefly (~5 seconds) connecting the pen magnetically back to the top of the keypad after signing something, and he took it out of my hand and did for me (rude, first of all) and said "it's a magnet." in what I felt was a very demeaning way. I've heard good things about this shop in general, but my experience with Colton felt very scammy and disrespectful.

    Tire Rack

    Tire Rack

    2.6
    (338 reviews)

    I've used this company many times to buy tires and wheels and a few other parts and they've always…read morebeen really good. You can call the 800 number and the people that help you are really knowledgeable and they know a lot about their products and can help you match up wheels and tires to your specific car and platform that you're looking for Their prices have always been really good and competitive and they always seem to have quite a bit of stuff in stock I would highly recommend this company when you're looking for quality, tires, and wheels the reviews and the information they give you about tires this second to none. I will use this company many times in the future Due to this fact that I found how helpful and nice they are and how fast the shipping is as well A+ all the way

    Me: I just placed an order and received a replacement tire (Order# ?????).  This tire was the exact…read moresame brand & size as the original purchase, but seems to protrude past my fender well. I have yet to drive on this tire as, I walked it in to get the tire replaced.  I had the tire mounted and brought the wheel home to install it myself.  I wasn't able to notice the difference until I lowered the vehicle onto the ground. It is a very noticeable difference! I have a 2011 Mercedes E550 that has an air suspension system that lowers when not in use and I am afraid that the vehicle will now sit on the tire at the fender.  I cannot under any circumstances keep this tire, so I need to know is there anything that can be done? Tire Rack: For returns they have to be new and undamaged. My understanding is these were mounted and had the weight of the vehicle on them, which isn't great but could still be returned if the car wasn't rolled at all as otherwise we would notice on inspection and it would affect the refund as it isn't considered new at that point. Has the car rolled on the tire at all? Thank you, Patricia Me: I did drive around the block to see if they would rub. Tire Rack: In this instance I would not be able to return it due to the order having been driven on, I apologize. I would recommend contacting our warranty department to see if the trial warranty can be used to return the tire. They can be reached at 888-981-3953 ext 4950 Me: Upon further investigation, I believe I have found the discrepancy in your description. This time I did a search by brand and size only. Tire rack offers two tires In the same size with a variation of tread width(9.6" VS 10.4). This difference is not presented in the description. This is not my fault! Tire Rack: There was no vehicle information entered into the order so there was no site check for the vehicle. I highly suggest contacting the warranty department. Me: I did use the vehicle search. Is it really going to come down to this? I bought the replacement tire through you guys. I didn't have to do that. I did this all in good faith, was upfront & honest. This doesn't feel right. TIre Rack: The best I can do is offer you a 20% discount on the correct tire. Me: Is that the best you can do? I am going to be out of almost $1000, just to replace one tire! Tire Rack: OK, 25%... Tire Rack never even acknowledged the discrepancy. I received the most vague, indirect or weakest of excuses. Deflection and victim blaming at best! I felt forced and entrapped to continue to do business with them, as I am in a bind with no options. I bought a tire from them that failed in less than four months. Bought a replacement tire at full price, by looking at my purchase history and selecting the same tire. The tire turned out to be incorrect, due to no variation in description. I had done all of the research, furnished all the proof and still was given little to no acknowledgement at all! I have several cars and buy tires at least every two years. I haven't bought tires from Tire Rack in over 20 years. I couldn't remember why before, but boy did they remind me... Do business with them at your own risk. Ask tons of questions before you commit. Make someone contact you in writing to confirm. My initial price was incredible enough to reel me in. My overall experience was bad enough to overlook any deals in the future. I'm sorry, Discount Tire, I will never stray from you again! After doing all the math. I lost $100's in this overall experience. Update: I just got off the phone with one of the most pleasant customer service representatives I've ever experienced(Elise). She attentively listened to me rant, rage and rumble on about my experience. All while maintaining composure, she replied with full acknowledgement of my experience. She then proceeded to decrease my losses to what I thought I heard to be 25% but later discovered it was $25. After that, she attentively listened to me offer a solution to this problem to ensure that it never happens to anyone else. If you feel you are legitimately wronged in your Tire Rack experience, I recommend that you gather as much concrete proof as you can and continue to talk until someone listens. I still feel like I had to pay for Tire Racks mistake, but at least it won't happen to someone else.

    Guaranteed Automotive Services - tires - Updated August 2026

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