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    Guaranteed Pest Services

    5.0 (1 review)
    Closed 8:00 am - 7:00 pm

    Request pricing & availability

    Response time

    1 day

    Response rate

    40%

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    3 months ago

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    Berrett Pest Control

    Berrett Pest Control

    (190 reviews)

    Fairbanks/Northwest Crossing

    Joshua at Berrett has been taking care of us for years. He is prompt, thorough, friendly and…read morepersonable. It is always a pleasure to see him. In addition, everyone else at Berrett has always been very helpful. If your call answered quickly, and excellent service, call Berrett.

    Please do not hire this business. Our experience has been marked by lies, deceit, and dishonesty…read more We signed a one-year contract with them to keep our home free of rodents, which included a $200 upfront fee plus monthly payments. After eight months of service, we still have rodents in our attic. When we asked them to resolve the issue, we were shocked to learn they wanted to charge us extra to remove the rodents--despite the fact that this is exactly what we hired them for. Here are the main issues: 1. No proactive maintenance. They do not come out on a regular schedule. Unless you, the client, call them, nothing happens. There is no real maintenance plan. 2. Ineffective trapping. They placed only two rodent traps around the house, which clearly did not work. The rodent problem continued. 3. Incompetent technicians. Multiple technicians claimed they saw nothing in the attic. When an actual inspector was finally sent, they confirmed that we do have rodents in the attic. 4. Deceptive contract language. Even though the purpose of the membership is to keep the house rodent-free, they claim that trapping rodents is an "exclusion." This is buried in vague, misleading contract language. 5. Poor communication. They rarely return calls, and the representatives who answer the phone have no clear understanding of what the membership actually covers. 6. False "guarantee." Their advertised "guaranteed service" is simply not true. When the problem persists, they charge you instead of fixing it. In short, you pay for a service that is not honored, problems remain unresolved, and you are asked to pay even more. This company does not stand behind its work. Avoid them.

    Guaranteed Pest Services - pest_control - Updated June 2026

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