Helped me with squirrels in attic and rats in garage. Most important sealed off all the entry…read morepoints and have not had any "visitors" since their service. These guys are great.

Entirely UNPROFESSIONAL. Wasted a ton of our time for a number of days quoting us and stating he…read morecould take care of our 4 properties. Then when he asked what days we needed the properties treated, he stated he couldn't service us at all. Wasted our time and now we have to scramble to get somebody else.

Tommy was awesome And very affordable. He was very kind and answered all of my question. I was…read moreworried about pest control affecting my lab, but the solution he uses is very safe for animals once it's dry. I would highly recommend this company to anyone wanting to improve their pest control situation.

One of the easiest companies to deal with. They were quick to respond to my call, flexible with…read morescheduling, showed up when scheduled after notifying me they were on their way, we're professional with treatment, reasonably priced, and gave way guidance on waiting since I have pets. Since bugs will eventually come back as we live in Texas, will definitely give them a call again when it's time!

ABSOLUTELY TERRIBLE EXPERIENCE. Robert Holmes was the inspector who gave the quote, and the pricing…read morewas completely dishonest. I was massively overcharged for work that was not properly explained or quoted upfront. To make things even worse, the actual work was done horribly. My backyard is completely destroyed with open holes, badly installed items, and an overall careless mess left behind. I wish I could post pictures here.. working on canceling this and getting my refund. DO NOT let anyone from this branch come to your house unless you want to deal with overpriced, sloppy, and unprofessional work. This company should be ashamed of the quality of service they provide.

Unreliable! You must…read morebe on top of them to do their job, otherwise they just show up, put ant bait and leave. No wasp nests removed, no garage traps replaced. We requested interior service 3 times and the account t records showed as completed, but James never showed up. When we called customer service, they said he came and we weren't home. We have cameras and James never showed up.

Ask for Steven! He is the most consistent with his services. He always arrives at the same he says,…read morehe is ALWAYS in a positive mood, and very respectful. Anytime I request for an extra treatment inside the home he has no issues and happily does so. I will resign my services just because of him!

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

Was a no-show for the first appointment, then was hours late for the two next appointments. Does…read morenot care, does not call to give you a heads-up either, even when they know they will not service your house on the appointed day.

Excellent service they came at 11 PM at night very professional. I highly recommend. we had a…read moreraccoon that ate a hole in our ceiling and they fixed that as well.

Jeremy was a champ and didn't give up until all "visitors" were located and removed. We thought it…read morewas a single squirrel in our chimney, but it turned out to be a mama raccoon which escaped but left two newborn babies that he helped locate & extract, repairing the brick around the fireplace that had to be removed to reach the second baby. So glad he came quickly when they were still in good health. Kudos to him for taking them to an animal rescue location. Above and beyond!

The guys at the Houston area location are top notch. Not only were they professional and very…read morethorough, they made me feel valued as a customer. They were exceptionally considerate of my situation and were absolutely the kindest of humans! I would like to give a special shout out to 2 technicians, Jimmy and Tyler! The amount of care and concern that they exhibited was only topped by their willingness to go above and beyond to help with my situation and pest control! Joseph, the manager, is a king! He definitely was there every step of the way to make me feel heard and seen. Without these guys, I'd have been a wreck had I used any other company. 11/10 would recommend!!! Thank so much yall!

Pass. They quoted me and didn't resole the issue. However, they didn't have a problem taking my…read moremoney.