Randall, was very professional, respectful and knowledgeable. He was good in letting us know the…read moretime he would arrive and the approximate time he would be done. Also, informed us of the current services rendered and the future services under the warranty. I am hoping this will take care of our problem and we believe it will. Thank you

If i could give 0 stars i would! I would not recommend this company to anyone. They scam people!…read moreCome to your door and scam. Had a guy come to our door told us we could do a ONE TIME SERVICE!!! He sent a guy out a few days later that was in August. It's September and i'm getting charged for a service we didn't even receive nor asked for. $58.46 we were charged. Called the billing people, Rude guy! Told us we had to pay a $200 cancellation fee!! Like are we joking rn? I'm flabbergasted cause why tf are you trying to charge me a cancellation fee on something i only agreed to ONE TIME SERVICE??? And then charge me for a second service i didn't even receive. SO basically the billing guy told us we had Two options either pay the $200 cancellation fee or set up an appointment for someone to come out and do the service and not get refunded our money! So it's a scam don't agree to the service or sales person. This company is a joke.

We've used Bee'n Green twice now for raccoon removal, and Travis is hands-down the best! Raccoons…read moreare clever, and when one managed to break a trap, Travis returned to reinforce it and completely seal off our home. Thanks to his thorough work (which we even verified on our webcam!), the raccoon couldn't get back in. Travis makes the entire process completely stress-free. He sends clear updates, photos after the job is done, and takes the time to answer all your questions in person or over the phone. Even though wildlife removal takes multiple visits and schedule shifts happen, he followed up, rescheduled within the week, and made sure the job was completely finished without me having to chase him down. Excellent work, Thank you Travis!

Entirely UNPROFESSIONAL. Wasted a ton of our time for a number of days quoting us and stating he…read morecould take care of our 4 properties. Then when he asked what days we needed the properties treated, he stated he couldn't service us at all. Wasted our time and now we have to scramble to get somebody else.

ABSOLUTELY TERRIBLE EXPERIENCE. Robert Holmes was the inspector who gave the quote, and the pricing…read morewas completely dishonest. I was massively overcharged for work that was not properly explained or quoted upfront. To make things even worse, the actual work was done horribly. My backyard is completely destroyed with open holes, badly installed items, and an overall careless mess left behind. I wish I could post pictures here.. working on canceling this and getting my refund. DO NOT let anyone from this branch come to your house unless you want to deal with overpriced, sloppy, and unprofessional work. This company should be ashamed of the quality of service they provide.

Unreliable! You must…read morebe on top of them to do their job, otherwise they just show up, put ant bait and leave. No wasp nests removed, no garage traps replaced. We requested interior service 3 times and the account t records showed as completed, but James never showed up. When we called customer service, they said he came and we weren't home. We have cameras and James never showed up.

Ask for Steven! He is the most consistent with his services. He always arrives at the same he says,…read morehe is ALWAYS in a positive mood, and very respectful. Anytime I request for an extra treatment inside the home he has no issues and happily does so. I will resign my services just because of him!

"Avoid this company in Houston, TX. They always make excuses to reschedule and provide terrible…read moreservice. Would not recommend.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Let me just mentioned Mr. Miguel and his team were amazing! And my issue has been solved! Thank you…read moreso much for your service! We were having awful bug infestation, ants coming in our home in every bedroom in every restroom, just everywhere. We've also had wasps coming in our home (very terrifying) we had spiders also coming and we also had roaches in our garage basically everything! I called Mr. Miguel to inform him about our situation he answered all of my questions and my doubts, he was very respectful at all times. He informed me of the two options we had the one time work or even the one year when they comes 3x a year service, Mr. Miguel explained both options very well and we had to do the one year just in case our situation came back and so far I'm writing this probably 2/3 weeks after our treatment and I have not seen no bugs no more! Mr. Miguel employees were very respectful of our home informed us when they were coming in even had cover ups for there shoes! and were very sweet and nice. I honestly recommend Mr. Miguel to anyone who is in need of pest control! Literally the best.

Was a no-show for the first appointment, then was hours late for the two next appointments. Does…read morenot care, does not call to give you a heads-up either, even when they know they will not service your house on the appointed day.

We had some communication issue due to technology upgrades from messager. We talked about and came…read moreto a resolution. He came out notice there was some problems that were made by the other guys and told me how to correct them. Also he identifed a chewed up garage gasket and will come back to assist in repairing the gasket.

Excellent service they came at 11 PM at night very professional. I highly recommend. we had a…read moreraccoon that ate a hole in our ceiling and they fixed that as well.

The guys at the Houston area location are top notch. Not only were they professional and very…read morethorough, they made me feel valued as a customer. They were exceptionally considerate of my situation and were absolutely the kindest of humans! I would like to give a special shout out to 2 technicians, Jimmy and Tyler! The amount of care and concern that they exhibited was only topped by their willingness to go above and beyond to help with my situation and pest control! Joseph, the manager, is a king! He definitely was there every step of the way to make me feel heard and seen. Without these guys, I'd have been a wreck had I used any other company. 11/10 would recommend!!! Thank so much yall!

Update: disappointed in the fact that we paid about $800/year for pest control and still have bugs…read more We have called them back out and service is always kind and comes & sprays something.. but nonetheless we still have bugs. Original: I had honey bees INSIDE my house (and also a crawling baby) so I obviously had a small heart attack. I quickly searched Yelp for pest control and chose this company based on their high reviews. I spoke with Cyndreka Harvard (the assistant manager) who assured me that she would come out ASAP. She even gave advise for how to temporarily handle the issues until she arrived. Once she found & resolved our bee issue, she gave us info on other issues we weren't even aware of that could have caused severe damage to our home. She was extremely professional and knowledgeable on the issues we were facing and how to eliminate them. This was my first experience with Truly Nolan but my third experience with pest control. I will absolutely use and recommend Truly Nolan and Cyndreka in the future. P.s. they're the com with mouse cars!

they came and assessed the situation very effectively and quickly! definitely experts!…read more it turns out they noticed 4 open wholes on the wall that were from vents that the squirrels broke into. They monitored and patiently waited till the family came out. Then they came back to cover everything . I'd recommend them!

I had a great experience with this team. They responded quickly to the first, second, third,…read morefourth, however many times I called and reported rodent activity. We had one pesky mouse that was evading traps! They installed cameras and shifted the traps around until finally the thing was caught! They also sealed the whole house and sanitized it. I really appreciate their service.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!