I worked with Michael Riemer at Guardhill for my primary home refinance. After talking to multiple banks and lenders, Mike offered the best rates in the market and worked with me seamlessly throughout the process. Mike and his team are very diligent and on top of things. The best part was the Mike himself called me and told me the rates had dropped and now I was going to get 1/8th reduction in the rate we had locked in, speaks volumes of his work ethic. All the paperwork was electronic which saved me a lot of time scanning and mailing documents. Mike was personally involved in every stage of the process and was always available to answer the phone or reply to emails, even outside working hours. Overall, I was very pleased with the whole process, it just took a little longer than anticipated but was well worth it. No hidden fees, always keeping the customers interest ahead. I would recommend Mike and his team to anyone looking to buy or refinance their existing home. read more

Could not be happier with my experience with Maryla and her team at Guardhill. I was worried about a tight closing window, but Maryla helped move the process along as quickly and as painlessly as possible and I was able to get a mortgage commitment ahead of schedule. Being a first-time homeowner, I had many questions about the process but Maryla always responded extremely quickly and often outside of business hours. She did her best to keep my costs low and always let me know in advance of any expenditures I should expect. The customer service was top notch with Guardhill and I would definitely recommend them for your mortgage needs! read more

I couldn't be happier with GuardHill's service and ability to close my loan on time. I had a very complicated purchase that they were able to help navigate swiftly and ultimately close on time. I am positive if I picked a different mortgage provider I would not have been able to get this deal done. They are experts and highly skilled at closing loans and getting through underwriting. I am so grateful for GuardHill's incredible team (special shoutout to Suzanne and Betsy who were ROCKSTARS!!!). I can't recommend them highly enough and will be using GuardHill every chance I get for all other purchases moving forward. read more

Maryla provided 5 star service! She was able to secure our Co-op loan when other companies could not. We wasted months trying to work with other companies. Do yourself a favor and start with Guardhill!!! read more

We worked with Melissa Young who was a pleasure to work with. She truly went above and beyond for us throughout the whole process. She was approachable and quick to respond to any questions or concerns. We feel very lucky to have heard her during such an uncertain time in the market and fluctuating rates. read more

I was referred to Melissa at GuardHill for our first mortgage and it was a great experience. Melissa was communicative, helpful, and always took the time to explain in detail each step of the process. I would absolutely use her again. read more

Maryla Ciechanowicz was a fantastic partner in doing our refi. She is extremely knowledgeable, resourceful, and highly responsive, and came up with a tailored solution that met our unique needs. Not to mention she is a true pleasure to deal with! My wife and I cannot recommend her more highly! read more

I had an awesome experience working with Maryla Ciechanowicz. She was extremely pro-active and worked through a multitude of obstacles to accelerate the process. Additionally, it is clear that she is an expert in the industry and can provide superb guidance to first time home-buyers (such as myself and my fiance). Highly recommend her to anyone who is shopping for mortgages in NYC. read more

Jimmy Mamakas of Guardhill Financial is a seasoned professional. As an appraiser, I had worked with Guardhill as our client for many years, but I had never needed them on a personal basis. Now, upon purchasing a cooperative apartment, I needed a lender who was very familiar with that segment of the mortgage market. Jimmy and his team came through for us with flying colors! They regularly monitored the market, and locked in my rate at the best time possible, considering how volatile rates have been lately. They were efficient and specific in requesting documents from me, and always responded to my questions and emails in a timely manner. Now that I have closed, I am using them again for a new HELOC. I highly recommend Jimmy and his team at Guardhill for all mortgage needs. read more

We had a great experience with Guard Hill, working with Amber and Joy. They guided us through the process with great communication and efficiency, and secured our mortgage in time for the hard date of our closing We appreciated their knowledge of the market and the process, making sure we got the best terms and rate. All in all, we knew we were in good hands throughout what is always a stressful process and we truly appreciated it! read more

I'm a first time home owner and I purchased my house in 2013. I've always been nervous to refinance and mess around with my mortgage, but working with Jimmy and Betsy from GuardHill really made me comfortable. They answered every question I had through the whole process and didn't make me feel like I was burdening them. The process was smooth and took probably 2 months, in my opinion that's really fast (and this was during covid). If I ever need help again I'll definitely give Jimmy a call. read more

I worked with D'Laine Mindreau at Guardhill to refinance my mortgage, and we closed this month. This was my first time refinancing, and I didn't know what to expect. There was a lot of paper work to sign, and files to provide, but D'Laine was really great at answering all of my questions and getting back to me same day, which I really appreciated. We locked in a great rate and I'm really happy. read more

I had a great experience working with Jennifer Adams to refinance my home. She was recommended to me by my financial planner and I couldn't have been more pleased with the process. Jennifer and her colleagues made things so seamless, from beginning to end, including helping me navigate through a few special circumstances. At each stage, I always felt like she had my best interest at heart. I would recommend her without hesitation and have already done so. The next time I enter the housing market, Jennifer will be my first call. read more

I am a real estate broker myself and when it came time to refinance one of my own properties, I turned to Guardhill. Valerie Feder and her team were very responsive and professional and even though he had a couple of bumps along the way, they found us a good lender . Their support continued to a very smooth closing. Would recommend them for residential or commercial financing . read more

These guys are fantastic. I did more than my fair share of mortgage shopping. I started working directly with my bank until I heard a tip that banks often treat you better when a middleman (aka mortgage broker) is involved. It was counter intuitive, but I acted on the tip. It proved to be accurate. I actually started the process of obtaining a mortgage with another well known (but not Guardhill) mortgage broker. I was sufficiently impressed with the rates they were quoting me relative to my direct-from-bank offers, so I paid them an application fee and got a few weeks into the process. Then tip #2 arrived. I was told to check out Guardhill Financial. I was skeptical that one mortgage broker would be much better than another -- especially given that the first broker had already delivered quotes vastly superior to those I got from the bank. But I was wrong again. Guardhill blew away the other mortgage broker. I'm not entirely sure why, but I suspect it is because they are willing to live with a smaller fee (the broker gets paid by the bank based on the ultimate interest rate paid by the borrower; so if they offer you a lower rate, it means they will get paid a smaller fee; in Guardhill's case, I think they do so much volume that they are content with lower per-transaction profits). But beyond the lower rate, which will save me many thousands of dollars over the next several years, Guardhill provided a fantastic service. They anticipated every issue and walked me, a first time mortgage borrower, through the obtuse process. Overall it was a great experience, and they deserve the very highest recommendation read more

I had an unpleasant experience working directly with a loan officer at a bank and Guardhill was able to get my girlfriend and I approved for a loan when we were denied by the bank. They have an extremely professional team of folks and are able to work with your needs. Guardhill not only works with other banks but also loans their own money. They are true deal makers and provide a great service. Julie Tietel worked on our loan. Julie was always available whenever we needed her whether it was early in the morning or late at night. Her dedication to her work is unrivaled. Don't expect much chit chat, she just knows how to get the job done. I highly recommend that everyone works with a mortgage professional for their loans. In the long run it will not only save you a lot of money, but also time and energy. read more

Worked with Guardhill to refinance our co-op. It's hard to find a good mortgage broker, as the industry is full of conflicts of interest (eg the lower your interest rate, the less money your broker makes!) and shady characters. Guardhill turned out to be a great choice. Our broker, who managed the process, was upfront about all details, on top of things, and very helpful. He was also knowledgeable and pleasant to deal with, which was a bonus. We ended up with a very good rate, with no surprises or last-minute changes, and reasonable fees. Highly recommended. read more

My fiance and I have been working with Jordan - we're coming up on solidifying our mortgage for our first home in Jersey City, NJ and we couldnt be happier with Jordan and his team. Jordan answers our questions and emails within ten minutes, consistently. If its a hard question, sometimes it takes an hour. I cant stress how ON it he is. And with our paperwork, his team had the same courtesy and professionalism throughout the process, helping adjust some wrong information in the paperwork within an hour. We're really happy with the service so far, and appreciate the candor and honesty weve received from Jordan and the team. read more

My review is for Maryla Ciechanowicz at Guardhill. I have worked with her twice - the first time when I purchased my first condominium and the second when I most recently refinanced it many years later. On both occasions, Maryla exceeded all expectations. She is extremely knowledgeable about the process and she was patient explaining the paperwork to me and answering my many questions. More importantly, she provided great financial advice in terms of finding a product and a lender in connection with my refinancing under which I could consolidate my mortgage, home equity loan and other debts in order to make my financial situation easier. I am very grateful for all her help and I would recommend Maryla and her team without hesitation. read more

My wife and I had the quickest turn around on obtaining a mortgage then I have ever experienced or witnessed. Michael Riemer and Guard Hill Financial were terrific! We were in contract in mid June and closed @30 days later. Michael and his team were responsive, meticulous, and caring. I highly recommend Michael Riemer and Guard Hill Financial. Thank you for your hard work and getting us the loan to get my family into our new home in record time! Peter S. read more

I had an excellent experience working with Amber, Gino and Maddie! I could not be happier with my lending process and how seamlessly this team handled it all. Amber, Gino and Maddie were always available and I never waited long for a return call or email. The process was well explained from A-Z and they went above and beyond to get us to the finish line. I highly recommend Guardhill and especially the team I worked with. read more

They turned me down after a 3+ month process, and kept over $1500 in fees. The issues could have been flagged in the first week. I got no updates during the wait. The way I learned about being turned down was by receiving a difficult-to-understand rejection form from their back office, with no explanation or even cover note from the consultant, David Breitstein, who was supposedly on my side. I asked for a more detailed explanation and was not offered one. I asked to speak with David's boss, who reached out once and then never replied to my emails. This is a bureaucratic operation that does not provide the service you'd expect from a broker. Bitter? Yes. They wasted my time, took my money, and were rude. read more

My experience working with Guardhill was all positive. As a first-time home-buyer, I received an outstanding rate, immediate response in all communication, and knowledgeable answers to all of my questions. Melissa and Natasha were extremely professional and personable throughout the entire process. I am beyond satisfied and highly recommend Guardhill! read more

I had the pleasure of working with Keith Furer and Donna Macove for the last couple of months on my first purchase. Considering this was my first time, I had tons of questions, concerns, and simply things I did not fully understand! Keith and Donna took out the time to answer my questions at all hours, quickly and efficiently. They explained everything so I was never left with any questions! They were so patient with answering all my questions. They didn't let this deal drag on and wrapped it up to even meet my deadline which seemed impossible considering it was a very short period of time, but they did it! I am beyond impressed and plan on recommending them to every person I know who plans on buying their first home! I don't think you could find a better team... read more

Keith Furer at Guard Hill along with Donna Macove, helped us a acquire a mortgage for the purchase of our first home!! They are particularly helpful if you are looking for 10 or 15 percent financing. As first time home buyers we had a lot of questions, and they patiently answered them all. They worked hard to find us a great interest rate and make sure all the mountains of paperwork were completed without error and ahead of deadlines. Every interaction we had with Keith, Donna and Natasha was efficient, timely and helpful. I am so glad that Keith Burkhardt referred Guard Hill to us. We would definitely refer anyone who is looking to purchase a home to Guard Hill. read more

I have never experienced anything as terrible as doing a mortgage refinance with Guardhill. This is my fifth mortgage transaction so I am not a novice. The broker had absolutely no command of the process and didn't seem to get the concept of customer service. The first mortgage she attempted to manage for me fell apart after I was approved by underwriting because of a "surprise" that the product was not being offered any more. Two months lost in what ended up being a 6 month refinance transaction. It started in May and ended in November. I get the pandemic has made things very difficult. However, basic customer service tenets still apply. All that said, her management, namely Stephen Rybak, is to blame for everything. He never reach out to me knowing my dissatisfaction, even after emailing him directly. And, he had the audacity to send out a boastful, promotional email during a deadly pandemic: "GuardHill Surges Forward as Lenders Pull Back ". The email boasted about quick closings (mine took 6 months) and an easy process. I would like to escalate further but I work at a senior living community with a Covid outbreak. I need to focus on helping people versus dealing with an incompetent company. Yes Stephen, Covid is "surging". read more

Enjoyed the cooperation with Guardhill Financial Corp. Highly recommend Wendy Huang's team, they are very professional and responsible. They focus on details and explain details patiently to me and my partner. read more

Called office , they took my number and no one ever get back to me. In professional phone matter, they lady sounds like she is rush to hang up my phone read more

Wendy Huang is a very dependable and professional mortgage broker whom I feel lucky to work with. She and her team can take care of everything that is related with financing in the real estate transaction for you. She even answered my messages at midnight when no other brokers would do. A truly hard-working professional and expert in her field. I highly recommend her to everyone without any hesitation. Calvin Xu Real Estate Agent at Douglas Elliman read more

I work for a US domestic bank. Many of my foreign customers are not able to get mortgages from my bank because they do not have US income documentation. Wendy Huang from Guardhill Financial Group is able to help them on mortgages. I have heard so many compliments about Wendy from my customers! Wendy is very professional and courteous with her customer's' applications. No matter how complicated the loan is, she patiently explains to customers the procedures, set expectations and work together with her entire team to assist customers obtain required documents. Her customers are very appreciative of Wendy's hard work in helping them realize the dream of home ownership. read more

Over the past almost forty years, I have financed and refinanced numerous residences, using various lenders in multiple states. NEVER have I experienced such a seamless and organized experience as the one just completed with Guardhill. Amber Daz and her team of specialists were extraordinarily supportive, ruthlessly efficient, and uncommonly pleasant throughout a surprisingly streamlined refi process. I almost literally "stumbled across" Guardhill when looking to refinance our NYC apartment, and will be eternally grateful that I did. The experience was second-to-none, and I simply cannot recommend them more highly. Guardhill/Amber - Well done and Thanks! read more

I just refinanced my CO-OP with D'Laine Mindreau from Guardhill. This was my second time working with D'Laine and I had a great experience both times. For my refinance, I ended up with a much lower interest rate so it the process was totally worth it! D'Laine provided excellent service and stayed in great communication with me throughout the two times we worked together. Even during the craziness of COVID-19, D'Laine was able to peace things together for me and the outcome was fantastic. If you've got any Mortgage related concerns, I highly recommend reaching out to D'Laine Mindreau! read more

Don't ever use Guardhill as firrst time homebuyer. The rate is bad and the timeline to close properties in Manhattan is super delayed. I asked for 7/1 arm and the loan officer, named Joel Rosen never get back to it. Super awful company. Will not use in the future. read more

Going through this company was a huge mistake. They promised a lot, but were very careful not to put anything in writing. By the time I realized what a terrible deal I was getting, it was too late. They had already taken hundreds of dollars from me and there was no time to secure a loan with a different bank. I had great credit and savings- I could have had my pick of lenders. Instead, I ended up with insanely high closing costs. They insisted that I not lock in my rates early on, despite my concern that rates were on the rise. a a result, I ended up with .5% higher interest rate than my bank would have given me, resulting in a loss of thousands of dollars over the life of the loan. Extremely frustrating and disappointing. read more

Allan Trub and Lena Friske know their job very well and are very efficient, professional and helpful in helping their clients to get their home mortgages refinanced with Wells Fargo. I am deployed in Afghanistan and it would have been difficult for me alone to get all the paperwork done and processed with the co-op board and the managing agent for my co-op building as well as Wells Fargo and the Wells Fargo lawyers in NY. Allan and Lena were super and were in touch via Email every step of the way and I only had to meet them once when in NY and then they arranged for me to meet the Wells Fargo attorney in their office since it was near my home. Refinancing with them was a breeze and painless. I highly recommend them to anyone seeking to refinance a home mortgage or to get a home mortgage. - Thanks Allan and Lena! --- I am definitely your fan! - Gabrielle read more

Alan Rosenbaum and his team are the best in the business. Expert knowledge, expert advice and VIP services. His assistant Amber Daz is a pleasure to work with. As a foreign national with oversea income, my mortgage is not easy, but Amber Daz spent a lot of time explaining and working on this mortgage. I am very happy with my mortgage with GaurdHill. I have already begun to recommend GaurdHill to others and will continue to do so read more

I have achieved the impossible with the help of Guardhill Financial...I refinanced an investment property in a co-op building in NYC! After being turned down by my current lender for a refi, and another mortgage broker stating that my cause was 'hopeless', I was referred to Kevin Ungar at Guardhill Financial Corp. I reached out to Kevin with little hope, but within 30 minutes he replied to my email with a positive reply and had an offer from a lender within one week. I am saving hundreds per month now on my mortgage. I used some of those savings to send Kevin and his colleague Steve Langsam some cookies. They deserved it after the three and a half month arduous process of getting a loan financed under new mortgage regulations. I cannot say the process was fun, or painless, but I felt like Kevin and Steve were really sympathetic and were on my side throughout the difficult process. read more

I used Ron Miller From Guard hill he did a great job. We had bought our house the year before and in this climate getting a mortgage can be really difficult. Ron made the process go quick. read more

Cynthia Saxman Margulies at Guardhill helped guide us through the arcane process of home buying and mortgage shopping very skillfully. I'm certain that we couldn't have gotten such a good mortgage by ourselves. She answered our questions and informed our decisions through great communication. It was very nice to have an ally in this complicated world of lending. read more

I had a good experience working with Michael Riemer from Guardhill Financial. He helped me with the purchase of my first home and was very patient to explain any questions that I threw his way. He was always reachable and I could call him or email him and get a response soon. He was also patient enough everyday to send me the rates and helped me procure a good rate in the market. While we did have some last minute hiccups while procuring the mortgage, Michael did pull some strings and helped close the deal without any issues. I would definitely recommend working with the firm. read more