Cross Country Mortgage in Elk Grove Village IL Specifically the Rich Kimball Team (You Too Gunnar)!…read moreIs AMAZING every time I do business with them. I am a Realtor so, I do quite a bit of business with them. They are personable, efficient, accessible, and knowledgeable. If they don't know something whether it is about appraisals, taxes, etc. They will put you in contact with someone that DOES know. They will even listen when you need to vent! (smile) I saw all the 1 out of 5 star reviews on here for Cross Country. I think you just haven't come across the Rich Kimball Team Yet!

i used Cross Country Mortgage for my home loan, several things went wrong and I was led to believe…read moreit was the lawyer who messed it up. Now I'm questioning everything. I was asked by the mayor of the town I live in to purchase a 1/4 of an acre of my property. The city was instructed by the EPA to add onto their water station that is at the end of my property. Of course I'm on board with doing that! We have been trying to work with Cross Country for TEN months with very little communication and one very rude employee who works in the land transaction department. i have had to include several people from the company in all of my emails to get any answers from her. Even with some of the company staff telling her in an email that the company was being embarrassed, she is still giving me and the city the run around. She even tried to tell us that she did not receive a check and a whole packet of paperwork. I had to threaten a lawsuit for losing a $500 check and my personal information in the packet of mail that was sent certified and signed for at her office. I even provided the name of the person who signed for it. Magically it was found after that. But I can only imagine what would have happened if it wasn't sent certified!! Now she has claimed to have ordered a ln appraisal and said I would be getting a call to schedule one. I have not gotten a call and when I asked her about it she said she didn't have any information about it. I guess they don't mind lawsuits as I see now that they are facing several of them, this is unfortunate and I fear I am going to have to hire a lawyer myself. if you can avoid using them do it! It will not go well!!!

I've sold and bought several homes and this was the worst mortgage broker/lender I've dealt with…read more The buyer used Go Rascal and UWM and ultimately fell through after multiple extensions were granted. Poor communication (will know in 20 minutes and no reply for several days after) and aside from all the normal pre approval they claimed to have, couldn't even give a closing date - nevermind actually close a deal in 3 months!

If you're looking a mortgage broker who throws their hands up after working with you FOR WEEKS on a…read morecomplicated deal and doesn't fight for you, you've found the one! Talk about a waste of time -- you can't make this stuff up.

Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

Sean and Nicole are so kind, professional, and knowledgeable; they had our best interests in mind…read moreand we felt trust in them throughout the entire process. Despite the uncertainty of the current landscape, we were provided with frequent check-ins and guidance. Sean took the time to listen to us and to talk us through everything, and getting all our documents organized and uploaded felt pretty straightforward. Nicole and Sean were always impressively prompt in answering our questions and allaying our anxieties, and managed to get us rates that beat our local banks' by far! Our entire process was virtual, and we'd had little sense of what to expect before working with Sean. With larger institutions, I'd felt like just a number, but Sean really went above and beyond in helping us understand the process, as well as in advising us about how to proceed. Nicole and Sean definitely smoothed a complicated process, and we felt super lucky to work with them! Block has the best rates and the best service, and they really understand the NYC market.

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

I need your help about a vacancy please contact me by the way my name is Daniella Dorismond I can…read morebe reached at 917 5005853

Brian and his team (Jenny!) and the underwriting team at Wells Fargo were fast, responsive and made…read morea complicated mortgage process for a NYC condo as simple as possible (also depends on how organized you are on your own documentation side). Aside from getting the top rates for our mortgage (Brian beat all the other banks hands down and locked the rate as promised), Brian and his team are always available by phone and e-mail to answer any questions and my husband and I found that very re-assuring and professional. We hope to work again with Brian and his team for our other real estate purchases and will gladly and without hesitation recommend him to family and friends.

Diane Yu is the best of the best! Without her, I probably could not own a home that smoothly. She…read moreis professional and caring. The apartment I purchased is a cooperative apartment. She helped with: 1. My mortgage application, which I got approved for a good rate. 2. Broad application package, which she is very good at, even though she was not responsible for that part. She is the one going for an extra mile to make things happen. 3. When there was an error occurred because of the management company, Diane was the one who called the related parties and solved the problems for me. I would not hesitate to recommend Diane Yu as a professional, caring, and smart mortgage broker.

We wanted to take a moment to express our thanks to our loan officer George Gao at SMB for his hard…read morework and dedication on helping us getting everything in place, his organization, promptness, and knowledge makes it a very painless process for us. We highly recommend George and his team at SMB to anyone in the market for a mortgage! Thank you George and SMB team!!!

Working with the Lemeshev team was a 10/10 experience. We worked primarily with Esther Lee, who was…read moreone of the nicest and most knowledgable professionals we've had the pleasure of working with across any field. She was incredibly patient with all of our questions and concerns, and was always ready and willing to hop on a call to give us further detailed explanations. We felt really taken care of as we navigated towards closing, and she was a big reason for why we felt that way. There's no doubt in my mind that we wouldn't hesitate to work with Esther & the team again in the future, she made a complicated process painless for us.

I had a great experience with CrossCountry Mortgage…read more Esther Lee is amazing. She was very supportive during the whole mortgage process. At each stage she would share her expert opinion and will patiently here my question and concerns. Her immense knowledge helped me resolve all my questions at each step of the way. She had a detailed walk through of each draft disclosure and the final one. She helped me a lot regarding mortgage rates and guided me to lock in the rates at the right time Even today After the mortgage is all finalized she is very approchable to discuss any questions i have I would stronly recommend Esther and CrossCountry Mortgage.

I have worked with Jackie and her team on three mortgage transactions in the past two years. She is…read morevery knowledgeable about the NYC market and is quick to respond to all inquires. Jackie's franchise has both direct lending and broker capabilities, which have come in handy in getting the best pricing. Everybody on her team is a pleasure to work with as well. Jackie has earned my business for a very long time.

Jackie Frank and her team are absolutely phenomenal! What they did to get my son's (Jack "Courage"…read moreDunlop) recent LA home purchase to close quickly was truly above and beyond. With Jackie's impeccable knowledge of the market, rates, financing, etc., combined with the expertise and support of her team, my son was able to get the home of his dreams in a multiple offer situation by offering a 21-day close. It was nothing short of amazing! Jackie's winning personality and calm manner took the stress out of what could have been a very stressful process. If we could give her 10 stars we would! We highly recommend Jackie and the Guaranteed Rate team!

I really appreciate entire team Morgan, Sara, Tenzin and Tara for their excellent service and…read moreguidance. Highly recommend them if you are first time buyer. Do not hesitate to ask them question because they always response promptly and answer you patiently with detail suggestion and advice. And most importantly they get good rate for you. 強烈推薦，完美服務，短時間過戶，還能幫你拿到最低利率！

Closed on a house. Shopped around for mortgages, this bank was refered to my by family friends…read more Turns out Best solutions was the best choice. Rates were the lowest (baring you're a veteran, then you have great options), there fees were the lowest, and they completed their work in 2-3 weeks; on average for NY state this was half the time any other broker would take. Just immense kudos on everything!

Nathan and Hannah are great! They walked me through my first home purchase and made me feel…read morecomfortable every step of the way. They provided several mortgage options to me and weighed the pros and cons of each, allowing me to make an informed decision. My real estate lawyer even complimented them on the rate, the fees, and the smoothness of the entire closing process. Both Nathan and Hannah are incredibly responsive, and even jumped on impromptu calls with with me to explain any uncertainties I had and what I should expect. I am very glad to have worked with both of them and highly recommend their services for anyone looking for a mortgage in NYC, especially first-timers. When the time comes for my next place, I'll be sure to look for them :)

Bottom line is that Nathan and Hanna at First Meridian are fast, thorough and (from our sampling of…read morefour mortgage brokers) have great rates. I would definitely recommend them, and hopefully some time soon I will be calling them again. We bought recently in Brooklyn- definitely a sellers market- and constantly felt behind the 8-ball not being cash buyers. Nathan and Hanna were very helpful in explaining everything going forward, encouraging us to shop around for better prices (no one got close) but their experience and dedication came to a head when we went into contract. I work freelance and typically have several employers over the course of a year. I thought this would be an issue but here I am typing this yelp review in the backyard of my new home. Nathan was true to his word, and good on the loan. Do yourself a favor, shop around but make sure you get a quote from these guys. _____________ Full disclosure: Nathan asked me to write a review after the closing process was complete, but I am in no way affiliated with the company. Yelp was one of the first places I turned to after my realtor recommended Nathan, and not being a name bank wanted some Internet verification. My review here is just to help and inform others who may be looking into a mortgage, and let them know I had a great experience with First Meridian.