I called for a quote on a glass chip and went for repair. Upon inspection I was given 2 separate…read moreopinions that it was too small to need repaired. I appreciated their honesty and saved some money!

Great Experience. I called because my son's driver side back window was broken while at college. I…read morecalled on a Thursday and they were very flexible with times to get me in on Saturday. The time they quoted it would take to get the repair done was accurate and the price was unbeatable. They don't take credit cards. They accept cash, zelle, Apple pay,etc..

I needed the windshield on my truck replaced after a chip spread into a four way crack. Contact…read morethrough their website was easy, and responses confirming my model were prompt. Once I had the final quote, they were able to come out same day. They called when they were on their way, explained the process when they arrived, and replaced the windshield in about 45 minutes. Their price was lower than Safelite, and even if were not, I'd much rather support a local team. Thanks again!

Very professional local business. Installation went great. Very prompt, and genuine people.read more

DO NOT USE THIS COMPANY This is what I am left with ( see review photos ) after sentry glass came…read moreout to my RV that I live in full-time. They assured me from the very first appointment they would be able to get this job done with no problems as long as I gave them the right gasket and windshield. They came out on a Tuesday morning after not showing up on a Monday. They were happy to get the windshield out and make sure there were no issues with my frame. As soon as they tried to get the windshield back in that is where disaster struck. They tried for two hours to get half on my windshield in place, but they were unable to. The technician told me they needed to get a few more tools. The owner told me they needed to hire a new technician. Either way, I understood it can be a hard job and I was very understanding. They put crash wrap on the front of my windshield and told me it would protect my RV from Weather and damage. However, that was not the case it rained for three days and I have major water damage all over the front dash and electrical systems of my home/RV. After rescheduling me for 4 days back to back and not showing up I reached out to see when they had me on there schedule. They expressed they wouldn't be able to come until they hired a new technician... when it was time for them to finally come back out, they won't! They are telling me to hire another company They are explaining that this is not their fault because I never paid them. ( the wouldn't accept payment up front which I offered to the techs) How do I pay for a job that is not completed? I think anyone who can read this review can understand that when a company comes to work on something of yours, it is their job to make it better if not, at least be able to put it back in the same order it was when they first arrived if they are unable to do the job. Sentry auto glass has done nothing but give me excuses and pass the blame back onto me as if I were the one to take out my own windshield and not be able to replace it. The owner has blocked me and will no longer communicate with me to figure out a choice of resolution PLEASE do not use this company for your own sake they are not worth it. Save your time and your headache and your hassle. Go find another company! You will thank your self ( mind you it's 40 degrees I can't drive my Rv to get propane for my furnace so I'm literally freezing while with no heat and no windshield.)

I had a really good experience with Sentry Glass. Emily and her team did a great job. From the…read morefirst phone call to the end I felt like I received superior customer service and a quality product. Emily went above and beyond to not only provide me with the proper windshield, she found me an option that was significantly less($154 less than Safelite)than The factory Lexus replacement glass. Once we made the decision on the windshield they installed it the next day at my house. The guys that did the job were thorough and very friendly. I would highly recommend this company for any of their services. On top of everything they are a local family owned business and I love to support local businesses.

I called this business because of their positive reviews and I'm happy to say that I'm going to add…read moreto that list. They are courteous, experienced and fixed the problem quickly with a lifetime guarantee. Highly recommend

They are very unprofessional. I called to schedule an appointment and they said that they would…read morecall the morning of to figure out a time for them to come. Instead he called when he was 15 minutes away at the end of the business day. He did not introduce himself or explain absolutely anything. I had to ask all of the questions as he stood staring at me. He messed up the lining and we had to point it out for him to fix or we would have had water pouring into the car. Buyer beware, and check his work to make sure it looks correct.

You know that game never have I ever? Well, never have I ever experienced the level of customer…read moreservice that I did here. Every interaction I had with them was above and beyond. I signed up for an estimate for hail damage and showed up to the back building which is behind the car wash. Steve came out to greet me from the car wash office and talked me through the process. I hadn't filed a claim because I thought I could pay out of pocket. He pointed out way more damage than I originally thought I had and advised it was an act of god so my insurance wouldn't go up. He gave me a free car wash for my trouble of driving up there and I went home to call my insurance. I came back up to get the estimate and Steve told me that I should just leave my jeep there because my insurance is fast and I could take their loaner car. Off I went in in the loaner and the estimate came through the same day, insurance approved it by end of business two days later. Steve let me know it was ready to pick up after only two business days. We both realized that my insurance issued the check to them, but to my address. He said if I brought the deductible up to him, I could take my jeep and just run the check back up when it comes in the mail. They cleaned the inside of my jeep and had it run through the car wash again. You'd never know it had hail damage. It's impressive. And, he gave me a card for yet another free car wash when I bring the check back. You want to know where phenomenal customer service has gone? It's all located in this family owned gem of a business. I will send everyone I know here for not only car washes because they also dry it off at the end, but any dent repair that I hear of. They have guys that participate in the hail dent Olympics. Did you know that was a thing? I didn't. They are that good.

A little background. . .my dad was a bodyman and painter. I spent 2002-2003 administering a large…read moreinsurance company's repair program in metro Detroit. So, I know what quality repairs look like and have plenty of experience with PDR vendors. These guys do quality work. . .period. I had two decent sized dents in my left quarter panel and the panel is aluminum which prevents them from applying too much heat to assist in the repair. The finished repair looked great. You would have never known the panel was damaged. They washed and dried my car after they were done which was a nice touch.

So convenient to use! They were able to see me same day, and gave me an appt window time as well as…read morecalled ahead. They have a mobile unit so could come to me, and it was all done very efficiently. Glad to get the 2 chips I had repaired before they spread any farther. Great service by Carolina and Markelle. And if/when another rock chip attacks my car windshield, I'll know who to call! Price seems reasonable in that they came to me, and I have zero DIY skills to want to try to repair this myself. Also, they have lifetime guarantee for that fix, whereas if I tried it myself and messed it up I'd have only myself to blame and still need a professional to fix it.

On time, good work and very pleasant! Would definitely call him again if…read moreneeded!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This place was awesome. Small business…read moreGreat hospitality Both young men were helpful and knowledgeable! They were fast and fixed the sunroof glass in a flash. I would use them again for sure.

seriously so glad i reached out to this business. my car was broken into and window busted…read more obviously insurance would make me pay my deductible to get replaced. brittany from tier one was able to get someone out to my house within a few hours to replace the window and give me a discount. dylan provided excellent service. even cleaned broken glass out of my car! highly highly highly recommend. if you have dylan, he's a great guy and will go above and beyond!

I was hesitant to use this company since there were no reviews, but with his competitive prices, i…read moredecided to just go for it. I requested a quote online and had a response within an hour. He was very friendly and very flexible! He met me at my job which was very convenient for me! (He's strictly mobile, and doesn't have a shop at this time) Upon his arrival he explained what he was going to do and how long it would take. He typed up everything on his ipad which sent my invoice to a printer in his truck as well as receiving an email. He had a card reader that made it very convenient to pay with my credit card. It took him about 30 minutes to complete the job. My windshield looks fantastic! He's been doing this for 20+ years and that's very evident in his work! I would 100% recommend him as well as use him again!!

Fast response next day service. Would have been same day but was raining when I called. Gave me all…read moreoptions available and offered a lifetime warranty. Top tier in my book.