This is my favourite store in Sawtelle!!! It's so unique with really fun and curated items!…read more The staff are lovely with great knowledge of every product. Every time I come I always find really great pieces that I never knew I needed!

Owned by Sung and his super cool sister Jisook, we found so many interesting and unique things!…read moreFrom super interesting art, cards, glasses, clothing and a host of fun offerings that kept my bff fascinated and smiling. She's a NYer and had never seen such an establishment that could compare! Huge compliment. With the holidays approaching, there are plenty of fun and useful choices. I bought a fabulous black sweater that feels so light and comfy and will be perfect for our chilly upcoming days! Stylish and reasonably priced! I support small businesses in our west side, which is the best side area of town! A must visit for us Angelenos and visiting friends and family! My friend bought a lot of things too! Never have seen her get so excited about her purchases... And all the customers that we saw inside the store were feeling the same excitement! Highly recommended for sure! PS so many stocking stuffers that will put smiles on every single person that receive them!!! I definitely picked up several and will return this week for Hanukkah goodies for my friends and family too!

My daughters surprised me with a private styling session at Aritzia, Century City Mall. We met…read morewith Kitty and she was beyond fabulous! She had several outfits ready for me to try and showed me how to create a wardrobe and how to style each piece. Kitty is friendly, professional and knowledgeable. We laughed, we cried, we bonded and we shopped. We will definitely be back and hope Kitty is available to assist

Had such a great experience at Aritzia Century City today. Everyone was very kind, but Emily and…read moreRaquel especially went above and beyond helping me. I came in feeling stressed and overwhelmed because I couldn't find what I needed, and they were both so patient, professional, genuinely kind, and incredibly helpful the entire time. They never made me feel rushed or uncomfortable, and they truly didn't give up on helping me until I found what I needed. Their warmth, positive attitude, and genuine care really stood out to me. They made the whole shopping experience feel easy, comfortable, and enjoyable instead of stressful. Customer service like this is rare these days, and it honestly made such a difference in my day. Thank you, Emily and Raquel, for being so thoughtful, professional, and wonderful at what you do.

Not for me. Way too casual all sweats and T-shirts that are way overpriced and they also say Los…read moreAngeles on them.

What I love most about reviews is, different strokes for different folks- I say it all the time…read more The reviews are such trash for this Brandy Melville which I find amusing. I recently began working in the area and have started to slowly venture out to try and get in some part of my regular mid day walks. I searched maps for "shopping" to try and get a feel for what's around and Brandy Melville was one of the selections that caught my interest. The store is small, yes and it's fully stocked - every last square inch. I felt the pricing was totally reasonable/affordable and did notice the one size sizing which is interesting but works for some pieces. I tried on a few items that I didn't love but ultimately snagged the perfect little knit American Flag sweater just in time for Memorial Day weekend. Service was excellent! All the girls working here were totally sweet and helpful. I'll definitely be popping in from time to time. In fact, I just stopped in this week and spotted other cute sweaters - this may be a new go to sweater spot for me. In terms of parking, I walked from my office so I have no clue what the parking situation is like since it was totally non applicable in my case.

I've shopping at this Westwood location for years, before the store moved down the block…read more I don't always gel with the Urban Outfitters style, but I seem to find nice items at this location, I got several cool shirts here that I still wear, a more unique looking wallet recently. Sometimes they have decent sales. The store is big, easy to browse, nice service, prices on the higher side. The merchandise - a tad of everything- clothes, home decor, books, music, lingerie, all on the hipster side. A decent shopping option in the area.

I had a terrible experience at this Urban Outfitters on 3/6. An employee named Dylan was very rude…read moreand even tried accusing a girl in the store of making the sale section a mess. The girl told her multiple times that she hadn't done anything to that area, and it was really uncomfortable to watch. It was disappointing because I've always liked this location and it's the closest one to me, but after that interaction I honestly wouldn't feel comfortable returning. :(((

Spool is a lovely boutique owned and operated by Gina Lamanna. Gina has an amazing eye and a strong…read moresense of personal style. She maintains a carefully curated collection of quality, timeless pieces. She helps guide you to what looks best and how best to wear it. If a piece doesn't suit me, Gina (very) diplomatically tells me and directs me to something better for my figure. I never leave without a few pieces that I end up wearing all the time. I also did the closet clean out with Gina and Jaimee - best money I ever spent on my wardrobe! They told me how to better organize my closet; what additional basics to buy or replace; put amazing outfits together I never would've thought of; told me how to wear pieces I had trouble wearing; what to part with; and, even better, made pieces I hadn't worn in 10 years relevant in my wardrobe again. After they left, I felt like I went shopping and I hadn't bought a thing. It was the most efficient two hour clean out I'd ever done. I highly recommend!

Fashion is extension of my personality and a creative outlet for me. Shopping is like a treasure…read morehunt and I generally do better on my own. That was until I found Gina and Spool.. have been a loyalist since 2008. An appointment at G's is like a "dress up" playdate, the atmosphere is incredibly welcoming, she has a gift for bringing out the best in you and is amazing at choosing pieces that play to your best assets. (and what you already have in your closet). With extensive experience in the fashion industry, Gina has an incredible eye for emerging designers, and brings a fresh eye to season trends. Here store is curated impeccably and with pieces you won't see mass produced and on every rack in Barney's, Neiman's and Saks. In addition to a personal shopping appointment, I highly recommend following her on Instagram https://www.instagram.com/spool_boutique/ and visiting shopspool.com for outfit inspiration. Happy shopping Ladies!

I am a fan of Cotton On (adult version) but the kids version does not do it for me quite yet. I…read morecame to this location to check out some stuff for my kids but wasn't a huge fan of their selection and the prices seemed a bit higher to me compared to other local clothing stores. They had some Disney apparel for buy one get one 50% off with each shirt ranging between $25-$50 My main issue was the service. I was in the store for at least 20+ minutes and not a single person greeted me or acknowledged my existence. *located on the second floor across from Cinnabon*

Rude sales people. Worst customer service. We were there shopping with a stroller and cashier said…read morewe were blocking the sales floor. And no one was in the store. And cashier took her sweet time ringing customer up.

This location is very nice and tidy very well organized. Staff is very friendly , helpful and…read moreknowledgeable of their products. Did I not mention there is a sale as well it was a very good one too, and the price point is just right on the moderate side thank you guys for the wonderful experience. I will be coming back soon.

poor customer service at this location unfortunately. Took 2 separate trips, 3 attempts, and 4…read moredifferent people to make a simple return. 1st attempt- wanted to make a simple return of shoes and sunglasses, they said they were out of gift cards (it was just over 30 days and their policy is only gift card or exchange after 30days). I didn't want to buy anything in the store then and just wanted to make the return, so oh well, will have to try again a different day. Bummer. Next time I go, sales rep says they need to get the manager to do a return (maybe they were new and didnt know how to do that yet, idk). 2nd person comes and says she can only do an exchange, not a gift card. I said the receipt says I can get a gift card with store credit, and I even tried to do this a week or two ago and the employees said I could get one but they were out at that time so to come back another day. 2nd sales rep says okay, let me get my manager (i thought this was the manager but oh well). Manager comes out looking annoyed for some reason (she appeared right away so the other people didn't have time to explain the scenario), looks at receipt, says "we can't do this return, it's way over the deadline." (it's maybe 10 days outside the 30 day window- which still accepts returns- just only for an exchange or a gift card- and I just wanted a gift card). I said that the receipt says I can do a return, it's printed on the back. She says "no, our policy doesn't allow that, you're wayyyy too late." I said I don't understand because the policy is printed on the back of the receipt, and I also tried to do this return at the store a different day where they said I could get a store credit but they were out of gift cards so to come back. Then she proceeds to say, visibly annoyed, that the only thing she can do is give me a store credit or an exchange. ??? Yes- i already knew that. That's what I was trying to do. And also what I was trying to specify (and already had to two other people) but she cut me off. Like, you didn't have to say "we can't do returns" when you're literally doing a return with the refund being in gift card form. Nfndndnsbxb. It felt very strange like the person came out wanted to argue with me. I just said, yes a gift card is okay. She does the return of the first item, prints it, hands me the gift card. I go to leave and realize that she didn't return the second item- when I had handed her both and the receipt at the beginning- so she was just going to keep the second item without refunding me. Luckily sales associate 2 noticed and mentioned it afterward, so manager did item #2 return on a 2nd gift card. What's funny is I was actually curious about buying something else initially but like to get returns out of the way early on so I can browse and leave if I want, but it was just such bad energy and glares coming from the manager and way too long to do something so simple that I just needed to leave. It wasn't like, the worst thing that could happen, it was just so unnecessarily complicated and unpleasant of an experience, and I don't need that in my life. Next time I'll just online shop with my gift cards & keep my life simpler.

My recent visit to this Cotton On was my first and it was great. The store is a cozy size and…read moredecorated very well. The entrance is an incline ramp which was different and added some intrigue. As I walked up into the store, a gentleman welcomed me which was nice. They have great clothes for a reasonable price. The range of style is eclectic, from chic chiffon blouses to a sea green lace dress to navy blue leggings. Their men's section also has a good selection. They also have cute sunglasses, colorful shoes and flats, accessories and adorable iPad cases. I will definitely visit again! PRO: The food court is not but 10 steps away for a little replenishing after some shopping.

The store was very neat and organized. It was easy to see each sale. I got cute and good quality…read moreshorts for $15! Also, they were having the 5 for $5 sale.

Great clothes. I always spend a few hours at Coal and Ice and come home with some very nice items…read more The prices are really good. I see some of the same things on Montana for twice the price. And C and I has a lot of inventory. Always new things and a 50% off rack. The owner, Marcia, and the salespeople are very nice and helpful.

I found some linen dresses i needed for the summer and my friends tend to find a lot of things…read morehere. The staff is very helpful and welcoming. It's not all my type of designs but i think it's worth supporting a local business and checking it out if you are in the Pico/Westwood area. They get in new inventory all the time so I try to check back when i'm nearby.

I haven't been here in years and wow has it changed. Overall for the better with tons of stores,…read moreplaces to eat, and inviting areas to hang out. As an open air mall, this style of shopping is inviting and enjoyable. Visiting frequently as a kid, it is a completely different experience. Stores are more high end than I remember. Crowds were exponentially greater! Lines for several stores (including Olive Young) to get in and for Ramen blew my mind. If you want a place to watch the world cup, courtyard is ready and inviting. This area was nice with the high rise century city backdrop. Although it was more crowded than I expected, meeting friends for lunch was great. The restaurant choices are wonderful. We planned to eat at one spot, but due to the wait we changed it up and it was a total hit. Parking was crazy! Lines to go up and down, it took forever to pull in a spot. The prices are expensive too if ya make a day here. Very few places validate.

However, this experience proved to be very disappointing, since the problem was mainly caused by…read morethe parking system of the mall. Although this place is clean and offers lots of great stores, the parking system made everything very annoying. The fee system is complicated, and even after shopping, I ended up paying way too much. A place like this one, which claims to offer an exclusive shopping experience, requires a major renovation of its customer service department and parking system. There are many alternatives available in Los Angeles, where people do not leave irritated by the fees related to parking.