I was recommended the company through a friend and when I initially visited the store had a very…read moregood impression of the sales person V. He seemed knowledgeable and took the time to show me various floors and had answers to all my questions. I instantly trusted him which is why my disappointment later was greater. I was specifically looking for vinyl floors as I have a senior dog that often has accidents. V said there are waterproof laminate as well and that he would show me what they have and I should focus on the quality of the floor instead of vinyl vs laminate (European being the best) Most of the floors I liked were out of stock so I went with my 4th favorite (laminate). Everything was smooth at the beginning. When I went to see the floors in my new apartment, I saw the box of flooring and to my surprise it had no mention of it being waterproof ... There were few issues along the way so I got concerned and contacted the manufacture directly instead of Phoenix Flooring. The response was that it was not waterproof nor water resistant and that they would NOT recommend their product for my purpose ... It was shocking and totally puzzling. Why would they recommend something completely opposite to what I am looking for and specifically indicated as priority? I was truly disappointed but I was moving in on Dec. 20, 2020 and it will take weeks to order new floors and arrange for installation which was simply not an option for me. On top of this, in one of the rooms they installed the floors in a different direction as to what I asked for. When I called V, he said the installers thought that would look better ... The direction of the floor did not make sense at all and most importantly, there were no discussion with me that they will lay it differently than what I requested for. It was however corrected. They were 3 days late from the initial deadline set which meant I had to move in and deal with the noise and dust for the first few days which I was not happy about. I would like to note that the contractors were all pleasant, worked hard and did a good job. But it is also important to note that there were at least 6 contractors (demolition, leveling, floor installers) + V going in and out that had keys to my place so you need to be aware of that. (keys going around the contractors) Quality of work - 4/5 Customer service - 2/5 Communication during project - 2/5 Deadline - 2/5 Pricing - 3/5 Although the floors are beautiful, my overall experience was rather disappointing.

Okay--I gave a poor review because I wasn't happy with the lack of service after my floor was…read moreinstalled, but this is 7 years later and I have to say, I am totally in love with this floor--it is engineered hardwood, brushed and oiled and has a finish that is beautiful to the touch as well as to look at. I looked for months for a floor like this. And to be fair, they did tell me not to install this in the bathroom, but I did anyway. It's still gorgeous, even with some minor stains. I would buy this floor again.

We received a very detailed quote from Restoration Hardwood and decided Murray who came to give the…read moreestimate seemed detail oriented and trustworthy. We had our floors redone in August of 2011. Let me start by saying that our floors look really good. Murray really warned us away from staying at home during the process but where would we go for 2 weeks? So we stayed in the basement for most of it. The smell wasn't that bad but maybe that was (1) because it was water based (2) the fumes might be different for different people? In either case I'd recommend sticking around so you can check in on the house and stuff like that. We had some complaints originally about some miscommunications and things other than the actual floors themselves, but when Murray and I discussed it, Restoration Hardwood put customer service first and came back more than a year later to repair some cracks and redo some of the quarter rounds. Thanks Restoration Hardwood! BTW Justin who came to do this last round is a total star. He even DAP-ed the 1/4 rounds after installing them.

For my renovation I wasn't planning to get my hardwood floors refinished because they were still in…read moresomewhat good shape and I was trying to work within a budget. The more I got into the reno though, I realized how oddly out of place my floors looked since everything else in the house was updated. I decided to contact some flooring companies to see what the cost and process would be. One of the companies I came across was Restoration Hardwood. I called the number and it was answered by a receptionist who paged an estimator to call me back. The estimator called me within an hour and we scheduled an appointment for him to come by and have a look at my place. After the visit, I was provided with a quote within 1 day. The price was surprisingly reasonable and so far the experience dealing with the estimator was very professional. Their website was informative and much of their past work is displayed on there. I could also tell that there was a big commitment to customer service. I decided to go ahead with them and they started within 2 weeks. Murray (the owner) was on site the first day to help get set up, but it was his crew of Tyler and Devin that did the work. They were very qualified and courteous. They did a great job and always cleaned up after themselves and protected my home from getting damaged and dirty. The process is pretty much dust free as they claim, although I was told that there would be a small amount of dust that would be wiped up by them afterwards (and it was). The job was finished exactly on time and I couldn't be happier with the end result. The stain looks better than I thought it would and the finish is perfect. Murray even emailed me within hours of the job being completed to ask for feedback. I would gladly refer anyone to get their floors refinished by Restoration Hardwood.

I lost my leaf guard 2 weeks ago. Stephen ordered one for without charging me even my gutter was…read morereplaced in 2019. They did a good job in 2019 and follow through on this non-warranty item after 7 years. I recommended this company to my friend in March to replace his gutter. He was 100% satisfy with his gutter replacement. Thank you Stephen for your professional work and response.

Matthew from Greater Vancouver Gutters did a great job this morning on replacing our strata's…read moredrainpipes and properly reconnecting them back into the sewer. I would definitely recommend Matthew & GVG, he was very professional, efficient, and courteous. If you need your gutters or drainpipes replaced without worry, give Greater Vancouver Gutters a call today! Frank

We highly recommend Lindbjerg. They just left after cleaning our chimney in preparation for a new…read moreinsert install. All communications were clear and timely. Everything left impossibly clean, especially considering the years of build up he had to contend with. Good value for our money. Thank you.

When I moved into my new (100+ yr old) house last year, I quickly found out that the chimney was…read moreleaking. I unfortunately didn't do my homework and hired Red Brick Chimney to repair it. It took him almost 6 months to get to it. I had it repointed, flashing replaced and spent several thousand dollars only to have the exact same leaking happen the first time it rained. I tried to no avail to get Red Brick to come back and make good on their guarantee, but was told it was not his fault. The leaking was getting so bad - tears of water running down the exposed brick inside my house, wiping down the brick every 5 minutes when it rained, hordes of towels to try and protect the floor when I wasn't home to dry it regularly. I decided to get quotes from a few Brick & Masonry companies (should have done more research the first time!). All 3 were better than Red Brick for their promptness and information without sales pressure (Santas Chimney, Dunbar Masonry and Lindbjerg Chimney). When Henning Lindbjerg came he told me he was in a bit of a hurry as he had a personal appt to get to, but came by and had a quick look. He said he needed to get a better look and get up on the roof, and that he'd come back later that week and bring his son (no worries if I wasn't home). A few days later I heard some footsteps on the roof and 30 minutes later he came to chat. He told me that I probably didn't want to hear his recommendation as to what I might have to do, but in the meantime he installed an additional piece of flashing that hw hoped might help. He wasn't 100% sure, but he thought it might solve the issue. He did not charge me - he felt bad I'd been so screwed around by the last guy. Well, I'm thrilled to say the leaking in my 100+ yr old chimney is 99% better. No towels covering the floor, no wiping down the brick every 5 minutes when it rains. It may not be my permanent solution (which would be removing the chimney altogether), but you can bet when I finally do need to do the big fix I will call Lindbjerg for that!

I hired Shoreline Paving to build a patio in my mom's front yard. She's had some rough experiences…read morewith contractors in the past, so she tends to be pretty wary but Momi completely won her over. He was straightforward and honest with us from the start, no runaround, no surprises, and the quality of the work speaks for itself. My mom now calls him first for all of her contracting needs. Highly recommend.

Momi and his colleague Cesar were phenomenal! Had them do some work on my walkway and was very…read morepleased with the outcome. Quick and professional - 5 stars all around!

We've worked with Michael from Clayton Drywall Interiors on several major projects in our home in…read moreFort Langley over the past 10 years, and every time, the experience has been fantastic. His workmanship is top-notch, with incredible attention to detail and quality. Beyond that, Michael is just a great guy--reliable, professional, and easy to work with. If you're looking for someone who takes pride in their work and delivers excellent results, I highly recommend Clayton Drywall Interiors!

I would highly recommend All Coast Roofing. I recently replaced my shingle roof and was very happy…read morewith Alex's communication and professionalism but mostly the end product. The leads on the Job Chris and Kayla deserve a shout out as well. My roof has a high pitch and not great access, they did a fantastic job at a lower cost than the larger roofing companies. All coast had helped me previously with a replacing the flat roof on my garage, again an excellent outcome. THANKS team, Colleen

Had a leaky roof. Alex came by patched the roof. Then got a quick quote and friendly attitude. Crew…read morewas professional at my place. I'm happy with the reroof they did on my place. Clean up was good. So far so good. Will update if there's any issues.

Love My Refinished Fir Floors…read more Chris and Norie were prompt in their responses to my email inquiries and prompt to provide refinishing dates. Their quote was excellent and they did a great job! I would definitely recommend them. Dustless was a BIG bonus! Minimal cleanup. White Rock August 2023

Chris did a fantastic job on my parquet floor. He was friendly, professional and really took the…read moretime to do it right. My floors look 100 times better than before. I almost don't want to put any furniture on it because it looks so good. He was able to come in advance to take measurements and give me a written estimate. We agreed on a date to begin the work, and he showed up on time and got to work. It took a couple of days longer than estimated, but this is because he wanted to do a thorough job and make sure everything was done properly. (This wasn't a problem for me) The final bill was exactly as estimated, and like I said, the end result was incredible. Highly recommended!