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    Guevara Alfredo MD

    1.0 (1 review)

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    10 years ago

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    Sunshine Dentistry Nogales

    Sunshine Dentistry Nogales

    2.3(3 reviews)
    1.5 mi

    I had no problem with the dentist or hygienist, but the billing department is the absolute worst!…read more If you receive a card advertising free evaluation and cleaning, ignore it. They advertise falsely and do not honor this. Beware. I would never do business with again. It has taken over two years to straighten out with no help dealing with my insurance.

    On July 20, 2022 Dr Garfield performed a root canal on molar three. I experienced a lot of pain…read moreafterwards but was told that was normal. On August 2, I went in for him to remove the old crown and put a temporary on that tooth. I told him then I was in constant pain. On 8/17 I had the permanent crown put on. Again it was extremely painful, I could not bite on the tooth and it hurt just to touch it with my tongue. Thus began a series of visits to "adjust my bite." I was going in weekly to have the tooth ground, still in much pain. Finally Dr Garfield said he would replace that crown. I went in on October 27 and the old crown was removed and a temporary was put on. The temporary fell out a few days later and when I called to come in to have it fixed I was told there was no one available and to get glue and replace it myself. This temporary crown fell out several times a day and I kept attempting to fix it, almost three weeks. Finally four days before the permanent crown was to be put on I met Blanca, an assistant at the office, to put it on. She kept grinding on the tooth next to it until I told her to stop. That fix lasted two days. Mid November the permanent crown was placed. That night I woke in excruciating pain. I called the office the next day and they had me come in. Dr Garfield took more x-rays and said everything was fine. At that point he came over and took my hand and said I'm really worried about you. That was it, never you better go to a specialist, he ground that tooth down another 1/2 hour insisting it was a bite issue. I was living on advil, ( he wanted to give me a prescription strength prescription, I said no, but he did call in a prescription for more antibiotics. At that point I called a client that was a retired dentist and he said to ask for a referral to an endodonist. I went to the endodonist on December 8th. A few x-rays showed that part of Dr Garfield's file was left halfway up a root, one root was only completed about a third and one was done correctly. He advised surgery to try to get the file out and finish the root canal. I had the surgery, several more months of pain and healing. The tooth is ok, not great, will probably need an implant in the future. I paid Sunshine Dentistry $3500.00 for five months of pain and suffering. My surgery was another $2000.00 I filed a complaint with the board of dentistry. Dr Garfield had the audacity to say I had refused a refund. That is not true. One of the owners of the business called me and offered the $3500, I replied what about the surgery costs, etc. His reply was he would meet with the other owners and get back to me, I never heard back. So for an expensive traumatic, experience do go to Sunshine dentistry.

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    Guevara Alfredo MD - surgeons - Updated July 2026

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