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    Richard Coltran Insurance

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Richard Coltran Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    10 years ago

    The very best insurance agency a person could want. His staff is the finest and very easy to work with.

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    (1 review)

    My mother passed away. I contacted Bart to cancel her auto policy. I gave him my email and…read morespelled it out. I didn't get any response emails over the next few weeks but assumed that maybe, like my insurance with Safeco, I don't need to sign a cancellation form - so he just didn't bother emailing me anything. A month later, I'm getting bills for her insurance still. I call up again, speak with Bart, who can't remember if he sent it or not, but promises to send it again, and again I spell out my email address. Again, 2 weeks later, no email. I call again and this time speak to a receptionist (Bobbie), I explain the oversight, spell out my email again (3rd time here, and no, my email isn't a strange bunch of characters), I was assured I woiuld have an emailed form by end of business day. I'm busy, but a week later, still no email. I contact them AGAIN (yes fifth time). This time, she unknowingly (reading to herself under breath) mumbles that he sent it to my mother's email (disregarding my specific directions before, and the exploitation that she's now deceased), and then mumbles my email address with the wrong provider (mine is not gmail). Now simple enough, they're just busy or whatever.....yes even after contacting them 5 friggin times.....but then I finally get tired of their inability to perform simple procedures and I get HER email...I email them the request for the cancellation forms. I get an email back with the form atachment....in PDF....and a message i the body emphatically claiming that they did send this form to my email address all those other times, and that they don't know why I'm not getting it - it must be a problem on my end...... Hmmmm.....I wonder how they handle insurance claims? My advice - go somewhere else for your insurance needs.....you can do MUCH better.

    Sierra Belleville - State Farm Insurance Agent - State Farm Logo

    Sierra Belleville - State Farm Insurance Agent

    (5 reviews)

    I had a large tree come down, smashed my golf cart and did a lot of other damage including my…read moreneighbor's trailer. Sierra was just fantastic in taking care of the whole claim process. She was right on top of everything and kept me posted on how the process was going. She worked closely with the investigators and the claims processors. Whenever I had a question, she was rights on top of it and got me an answer right away. This was the best experience I have ever had with an insurance company on a claim. I can't say enough about her, she is just a fantastic agent. She has even worked with me on ways to reduce my premiums on my other policies. I highly recommend her for any of your insurance needs. David Trough

    Recently called in about som insurance information after filing a claim and I got Jonathan. He was…read moreoutstanding. Everything you look for in someone that works customer service. Helpful, super friendly and beyond knowledgeable. Let's be real. Most of us don't know all the ins and outs of insurance and when explained to you usually is confusing and may make you feel dumb. Not Jonathan. Explained everything in a way to make things make sense and went above to try and save me money on my upcoming policy changes. Most companies want to gouge you for every penny. Jonathan went out of his way in trying to save me money and did so more than I was expecting without losingany of my coverages. Love the State Farm team I have and Jonathan is outstanding

    Richard Coltran Insurance - homeinsurance - Updated July 2026

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