KJay was THE BEST and I do mean THE BEST registration person in my 37 years of life! He's fun and…read morefull of energy. I'm in here for possible stroke but he brightened up my day that Goes a long way! People like KJay needs a raise! IN FACT! If you guys don't give him one I'ma protest!

I went here to be seen for shoulder and neck pain that was so severe I could hardly walk. The nurse…read morewas awesome. The doctor a white male in his late 30's mid 40's wouldn't even see me. My husband and I were literally 2 of the only people there. When he finally decided to come see me he told me that had some debilitating disease that couldn't be cured and couldn't be helped. He also made sure to let me know that he would only prescribe me over the counter medication and a mild muscle relaxer because a lot of people come in to get pain medication, implying that I was a pill junkie and sent me on my way. I had to go somewhere else to get service and everything the doctor told me was a lie. They sent me a bill for 800 dollars even though I was only seen by the physician and diagnosed for 2 minutes. He didn't look at my shoulder, he wouldn't touch me but somehow was able to conclude a diagnosis. We sat there for 2 and a half hours waiting to be seen even though the entire place was empty. He seemed so bothered by having to deal with me. This place is not minority friendly and I urge you if you are anything other than white go somewhere else. You will die in here. I don't remember the doctor's name but I will try to locate it and add it to this review. Best advice drive by this place don't expect to be helped here.

I am sad to write this post. I moved out of state to Florida. When you are trying to get newly…read moreestablished at many places at once you cannot remember which places you signed document on no show/late fee. My first appointment here was wonderful. I loved the provider I saw. I did cancel ahead of time my follow up visit with provider since I could see the labs online and I knew the answer was that my labs were normal and there would be no treatment needed. Many months later I woke up with a swollen eye. I called clinic and asked if I could get squeezed in that day. And wonderfully yes and I was happy. I also work in the health field and have patients. I was discussing my patients and lost track pf time. I started heading to this practice. I knew I'd be maybe 20 min late so I called. The lady on the phone was very nice. But said I was too late for the appointment and I understood. I asked the lady on the phone would I be charged for missing an appointment. Her answer was a "no don't worry you will not be charged". She asked if I wanted to get rescheduled. I told her that I didn't know if I could fit it in the next day but said okay good ahead and book it. Even with me expressing that I didn't know I could make it, the lady on the phone never said that if I somehow can't make it that I will be charged. Maybe I am an idiot, but I thought when I asked her if I'd be charged and her answering no, that that meant the place had no fees for missing (some places don't). I couldn't make the rescheduled visit. And yet again I spent a whole day with my patients and was not able to make it. I admit I didn't call them but was very busy and the practice was closed by the time I left work (6:10 pm). I notice a $50 fee today for missing. I called the practice and expressed my confusion with what the lady on the phone said as no you won't be charged for missing statement. I was polite. I asked for manager to reach out to me. Instead of customer service and asking me the patient what all happened and listening, I get a long text of dry black and white: "...Our office has a late cancel/no show policy that was informed to you when you initiated care. Due to the late cancel we waived the first fee and then you proceeded to no show your appt without contacting the office. Unfortunately, we are not able to waive this fee since this is your second no show/late cancel and have been aware of our office policies..." I was disheartened that they didn't even ask me about the situation. No, I was not aware of their policy even though I signed it many months ago. That is why I asked the lady on the phone if I am charged for missing the appointment. I sent a text back trying to explain that and got another dry black and white response back that I signed the documents on the no show/missed in July. I messaged to cancel all my appointments at their clinic. I wanted time to think about if I would want to come back or not. It was simple. No extra words. Was never mad. Frustrated, yes, but never angry. Just said to cancel all my appointments at their clinic. I tried to get back on the patient portal to pay the missed appointment balance and it will not let me on. So I text the number back asking if my portal was closed. I was met with a text that said "Your chart has been closed as you requested as you were not in agreement with our attendance policy. Please establish care with another Provider. Your No show fee has been waived..." I tried messaging back saying I never asked for my chart to be closed and never said I won't be in compliance of a no show fee. I do not mind paying no show fees when I know about it. That I simply was frustrated at their practice for the miscommunication of the lady on the phone saying there was no missed fee and was hit with a fee and appreciated a phone call to express my disappointment in a calm way. No response since. I'm pretty appalled at their customer service skills. It's a pity. I was excited to have this place as my family doctor place. Maybe they were jaded by patients not wanting to pay no show fees that they disregarded me wanting to politely talk about it. It is a shame. ​​

when i started with this practice 3Y ago they were fine, then i asked pham if she would sign me off…read morefor a basic med for my private pilot medical, she said no because i have high BP, versus saying let's see if we can get you to a cardiologist to try and get your BP to normal levels then we'll revisit. 0 flexibility and a complete incompetent! For the last 3M I've been in contact with the FAA and they've requested my patient records for reexamination. I called a week ago friday and left a message for my patient records which is state and federal law, called back Monday and she said they were just going to call me and asked for my email address and she would email me immediately with access to my records, a week later i just left another voice message, which i'm certain having seen my phone number they just put me into voice mail. so now i'm forced to go to the FL Board of Medicine to report these liars, while this just delays further my ability to reinstate my FAA medical. I can only hope the same happens to her one day for malpractice, what a disgrace!?!?!?! Dennis Rousseau

patricia Christen, It is a very busy place, but well worth the wait. very…read moreprofessional I've been there many times in my 79 years, ultra sounds and many other tests..

Parking lot is always full--no place to park. Thats the first indication of a problem! They…read moreschedule way too many appointments and you wait an hour or more to be seen. No respect for your time! There are other better place that care and respect your time. Strongly advise NOT to go here!

I see Lisa Rose as my primary care physician. She is wonderful! When I was hospitalized, Dr. Kay…read morecame to see me every day. They are both very professional. They are honest and empathetic. I have always felt heard when I go in with a specific problem. I highly reccommend!

Don't go to this physician. He is scared to talk to anyone who has real medical issues. I wanted to…read morespeak to them about services that were given 20 years ago and he wouldn't even schedule a consult because of the medication I'm taking. The staff got rude when I told them that I needed to speak to the nurse practitioner who was involved in my treatment. Flat out rudely denied me. I needed assistance with a Veterans Affairs claim and they were not even slightly interested in helping me. If you are a Veteran DO NOT seek medical assistance here. When Dr. Strikowski left 7 years ago he left an uncaring staff in place. If you want compassion and understanding and help find some place else.

This was the best hands down Doctor and staff members office. I have now the experience of…read morecalling him mine. :) They are a hidden gem for sure. They took time to actually listen and understand what I'm dealing with and want to help me instead of ignoring what I'm saying. Dr. Qilin Lu thank you so much for helping me this hardest time in my life. If anyone is in need of a amazing doctor's office they help and get you an appointment right away.. Thank you for treating me as a patient.

If anyone is looking for an awesome primary care doctor this is the place to go! I was able to get…read morean appointment quickly even during this busy holiday season. Dr Lu is a true gem and his quality of care is unsurpassed. The front office staff is so pleasant and a joy to deal with. I was thrilled they take my insurance but frankly I'd pay out of pocket to go here.

This is the only place I will go when I'm sick or have a medical emergency. You get the best care…read moreever. From the moment you walk through the door until you leave you will get the best care from great nurses and Dr's. The waiting area is big. It's very clean. They offer several services. If you are just needing a physical, X-rays, minor cuts or immunization they offer it all

Amazing staff and a thorough examination I didn't make an…read moreappointment, but were gracious enough to take me in. The ladies at the front desk,rock

We've been patients for the Last year and couldn't be happier!! Linda Passman ARNP is superb!…read moreThorough, compassionate , listens and attentive. The office staff is on point and welcoming as well. Upfront and transparent about any transaction & insurance coverages. No billing surprise issues thus far. They also offer dermatology services, B12 shots, weight loss program, diabetic and internal medicine services. They make every effort to build a healthy patient & provider relationship. If you ever have an issue and call in and leave message with the weekend answering service, rest assured that the on call doctor will call you back quickly, thorough, efficient and effective. Plus the office makes sure to follow up with you by next business day. They address the needs of our family accordingly (young adult to almost senior) and it's holistic- not only about just prescribing meds. The staff & provider make sure to talk to you to find out what's going on in your life (sometimes certain circumstances can make us sick) which is not something you see anymore these days within our healthcare system. At this provider's office, you're important and not made to feel inconvenient or imposing. The staff is efficient and friendly. Effective in getting any prescription orders to the pharmacy in a timely manner. I'm glad we found them!!

I originally went to the Trinity office because I was new in town. I then had a head injury and was…read morebrushed under the rug. They called wrong rx into drug store I never used, made me wait 42 min on hold. The patient is low priority wont ever go back.

Evaluation and Treatment for victims of a car crash. You have 14 days to get checked out , in order…read moreto receive your full Insurance benefits from your Automobile Insurance co

What a fantastic experience! The staff is so pleasant and helpful. They made me feel so…read morecomfortable. I went in with a problem I had been having for months. In less than 2 weeks they had me healed. And as happy as I was to feel better, I was almost sad I didn't need to go back any longer!