Sneaky greedy healthcare provider. I now go to Baycare…read more Because of insurance I over paid the several hundred dollars because they demanded payment upfront. Instead of waiting to see what insurance does not pay. Getting my overpayment back was difficult and lengthy..

Having never had a please non-traumatic experience at an er, and shying away from hospitals at all…read morecosts normally, I went in by request from the np at a nearby urgent care for very hi bp and pain. It was quiet thank goodness, I was received cheerfully and admitted right away, I asked each caretaker their name but have forgotten some, The admitting nurse was amazing and kind, I remember she had dark hair and nice lashes and a cool script tat on her left arm. My attending nurse, Judith, (same name as my mom's, irony) was fantastic, calm, kind, nurturing. She took fantastic care of me and did not treat me like I was a hindrance. I want to say, Emily?, she took me to xray and was great and we had a nice chat about water shoes, Ecuador and earthing, there was another who did the administrative (long black hair and pretty eyes, she was cool too. I remember she had cool flower tats on her arm. Even the security guard at the entrance was super cool. The attending dr, was nice, kind and had a great bedside manner, not something I am used to from er drs. Ooh there was also a nice nurse who did my ekg. Overall despite being there under scary-ish circumstances w/super hi bp from crazy hip/back pain and stress, they made me feel welcome and cared for. The whole facility was nice, clean and modern. Every care worker in the halls, while i was being moved around was kind. It was a nice calming energy for a place that see lots of trauma and stress. So yes this is the first time I am giving 5 stars not only to TGH but an er. I am grateful for how kind and respectful the entire staff was to me yesterday, New Year's eve, when everyone should be allowed to rest w/fam & friends and bring in the new year with joy. Thank you. Happy New Year 2026!

Every one was nice and respectful! Explained everything and answered all our questions and…read moreconcerns. The front desk person was very helpful and explained everything we needed on check in. The Dr was very informative and helpful. He went above and beyond to make sure he got our medications correct with all our underlying health conditions! When the need arises we will definitely use this location again. Everything was easy from making the appointment to checking in and getting the work notes extended when we hadn't recovered from COVID yet. The doctor was very knowledgeable and helpful.

I highly commend Bari Berger for giving patient care over and above the call of duty. I urgently…read moreneeded the X-ray results from April 14th, 2025 in order to rule out fracture and resume more regular activity. Bari worked relentlessly to have the Radiology department read the results on Good Friday. Solely through Bari's efforts, I had that report through messages from Bari. Urgent Care has a great asset in Bari and should be commended. Besides Bari, the staff at two clinics I visited on April 14th, were friendly and effective.

I was very recently at your hospital for a Lumbar Puncture. Everything from parking, check in, and…read morethe actual procedure went as smoothly as could be! Everyone that we encountered were just wonderful. I was so pleased that my procedure went very smoothly with only a minor amount of pain which surprised me! I want to thank everyone for the great care. I will recommend you to everyone I meet who needs a great hospital to go to!! Caroline B

Outstanding in every aspect, starting from the valet parking, to surgeon, physiotherapist, nurses…read moreand the high standard of the rooms. Have spent at the hospital about 11 weeks and I can't and don't find any negative point to mention. It's a GREAT HOSPITAL WITH GREAT TEAMS.

Taken to the er at 7am. met right away by the nicest nurse named Kristin. She made me feel…read morecomfortable . I went to the er because I had afib.

2025. The nurses and midwife were not receptive or in tune with my birth at all. A lot of my…read moreconcerns were over looked, my sister (mother of 4) even told them my son's cord had to be wrapped around his neck they refused and it turned out it was wrapped twice around the neck.. Almost lost my son. Also my epidural was started at 3cm, ran out completely at 7cm (God awful experience) and it took them almost 3 hours to finally get the anesthesiologist back in the room to correct it. My child and I BOTH went into tachycardia which resulted in an emergency c section after 12 hours of on and off tachycardia. They kept telling me they let the anesthesiologist know about my epidural, but when they called again in front of me it was as if they had no clue about me. Over all a 35 hour horrific labor. I had to be the one to bring up a c section. They didn't even consider it. It's like you have to put them in their place to do their job almost... sat on their phones CONSTANTLY. Ignored my alarms going off STEADILY! ( the alarms that the baby's heart rate gives off) for 12 hours they were haywire, I have no clue how my child and I survived. I even told my mom at one point to let my child live and to let me die because I was so confused on what was happening to me or about to happen or why I deserved how they were treating me, my mom (a mother of 3) stood by my side so worried and confused as well. Nurses complained after my c section directly to me that they should be off shift already but because of me they weren't and gave me inexcusable behavior & attitude about it... I also had a friend come here before for her lupus situation & they kept her for weeks without any results but demanded she stayed, she lost her job when finally released with 0 medical results or progress. They will run that bill up just for you to stay longer like it's a hotel. They kept me for 2.5 weeks post-birth and it seemed like they were trying everything they could to not let my baby and I go home. For days with no explanation or reason. They also kept forcing me to breastfeed for the first two days of my child's life and since I was a c section, my milk wasn't coming in, each time I complained about my hungry child they'd force my child on my breasts. I tried everything I could and knew my body wasn't making milk. He was screaming hungry and miserable, finally a new nurse came and gave me formula. I had to cry, demand and refuse to breastfeed multiple times before someone finally helped my son and I. Even had to bring up that it was illegal for them to keep forcing me and not offering other options. Two whole days my baby barely had anything if he did have anything at all. They had the audacity to look at me crazy for not being able to make milk and my child crying... My son also had jaundice very badly (I was a new mom I didn't know what this looked like in a newborn, however they are educated medical professionals & overlooked this for over two weeks..) and they didn't check til right before we were about to be discharged (because they finally noticed no one got to do the jaundice test, again no one doing their due diligence as medical professionals) resulting in another 2 day stay. This was an exhausting and haunting experience. Felt like I had to kiss their butt to be let go or constantly bother them. Again, no explanations to why they wouldn't let us go. It was like the nurses had a lot of ego and lack of compassion... Or like they were paranoid / guilty to let me go. I could also tell the nurses were bad-talking about me I just don't understand why, I feel like anything bad in my experience was due to them entirely. My fiancé and I were doing everything we could as parents. We ended up having to get very strict with them and start bringing up laws that protected me to intimidate them to help correctly or let us go. Then I was out within a day after that (sketchy). This is my fiancés third child & he has never seen hospital staff condemn themselves in such a ruthless way to a new mom. I was seriously dissociated and pressured my entire stay and for the arrival of my child.. I clearly wanted it to be a lot more special than this at least even a little bit. However, food was above average, my surgeon that did my c section did an exceptional job for my scar, placement and healing was amazing thanks to her. I'm having my second child in a couple days and I'm 100% going to Brandon Hospital, I shared my experience with them and they were dumbfounded and I can already tell they are more hands-on & understanding with their moms in labor&delivery. Be very wary of this St Joes and their nurses. I will never get this experience of my first child back.

I think the effort in dollars by the board of trustees and the administration for a high quality…read morefacility is probably there . The doctors and staff were professional and sincere. There was no game playing as far as billing and checking out. The Trauma center appears to be the real deal and on point. The LOCATION at Davis Island cannot be overcome and it an abomination with gridlocked traffic 6 days a week morning & evening. There is a sincere effort to have a security team guarding the hospital and keeping it safe. However, that is only 5 days a week.And on Saturday and Sunday , there's little security team or one tenth of the security , and if there's problems , terrorism or vandalism or gang activity that doesn't happen Monday through Friday , it could happen anytime? I found that disingenuous that the security team wasn't there on the weekends with the same presence. The parking situation , of course , is out of control and the parking decks are managed as well as somebody could possibly try to manage them , but it's still a large can of worms. I have no doubt that the valet parking team of employees means well and tries hard. I personally don't trust anybody to drive the car and park. It because of theft and organized teams of petty criminals. Very difficult for a visitor to come to the hospital. For the first time, enduring the parking garage, the heavy traffic before even getting to the hospital where they then have to check-in by supplying a valid ID after going through security. This is a high stress situation that needs to be explained to the entire security staff and the entire hospital administration. So everybody can continue to work together to make this a good experience considering the hardship. That's upon everyone, the nurses and the doctors are HEROS as they come to work each day. The patient advocates were sincere, polite as helpful as possible and yet it's still an uphill battle. The food served at the hospital was very good and a wide variety and choices for the patients. However there needs to be a specific 15 minutes of grace granted to the PATIENTS so they can eat, breath and relax with their meals uninterrupted.The moment the patients were served , the patients were interrupted constantly without respect shown and the patient ended up eating cold and either melted frozen items or soups and hot meals that would of been good but the experience was turned negative for no reason. The patients NEED the nutrition and positive few minutes and their MEALS should not be interrupted. In closing, there needs to be a extra effort put in for signage , lights and roadway painted arrows on the ground from I -275 to the hospital. Once a person has traveled this numerous times it becomes far easier but for a first timer , it is ab extremely difficult drive to make it to davis island from I-275 , even when trying your hardest. I am sure hundreds of millions of dollars have been poured into the hospital and the effort to make this top notch , but the location is so abysmal it makes it almost impossible to overcome. To all the nurses and doctors, your Patron Saints for being able to endure this on a daily basis. I'd love to see some special effort made by the city & county and State for the doctors & nurses & key staff to have some special Transportation arranged, whether it's by Boat or by special Limousine service every day &seven days a week. Kid Glove transportation service should include every special amenity possible showing appreciation and respect to them. We appreciated the entire staff and team of medical professionals ...in the most stressful time in our lives, but I was unprepared for having to show ID and it made my initial visitation traumatic with having to go back to the parking garage to get an ID with a disability. Yes, I was too proud to take the golf carts and that is on me. Great Hospital, horrible location and sewer system is probably the breaking point whenever there is flooding. Be safe, be sure to take your security seriously and it will help keep your experie nice positive. This hospital handles every conceivable catastrophe and should be given every benefit of the doubt and I tried to keep that in mind with my review. Thanks

The nurses and staff for L&D are the best! Everyone was so nice and made me feel comfortable. I…read moredidn't love that since this is a teaching hospital, you'll get a lot of students shadowing and residents. I prefer just attending physicians for my care.. The worst part that was the wait. There's always somebody more urgent than you so my scheduled procedure was almost 3 hours after it was originally scheduled. Bring a book, laptop , etc Parking is cheap, $5 valet or $3 self parking garage.

Came here today after the Advent Health Urgent Care across the street told me that they didn't have…read morean x-ray technician on site. I was checked in and seen right away. No wait at all, which was really nice. They gave me Tylenol for the pain and did an x-ray on my foot in the room. I was thankful I didn't have to be moved unnecessarily and they were able to come to me. I did registration on the tablet they had which was pretty quick. It turned out my foot was just bruised and not broken or sprained. So I am just elevating it at home. I did get crutches and they did wrap my foot with an ace bandage. I had a fall when trying to use them, but I also already have poor balance. I was okay either way. It was a relatively quick experience. They elevated my foot on the bed while I waited when I first arrived too. Everything was comfortable and all staff were nice. My nurse, Keishla, was also really nice and quick with everything. She helped me off the floor after I fell and made sure I was okay. Even environmental asked if I was okay, since water spilled because I fell. All in all, it was a good experience and I would definitely come back here in the future.

Had to go for lab work-prescription. Went at 3:00 on Friday afternoon so I could get in and out…read more Did lab work which I delayed myself for about 30 minutes, But still get out at 6pm., after I stood in doorway to let people see me, then they supposedly call on prescription. LOL, checked at 9 when pharmacy open-they hadn't received it. After 3 trips back to the to emergency care on Fowler, the pharmacy finally got it & I picked up the medicine. Prescription was written with the WRONG number of pills to match the directions . This was the Worst visit I had ever had to any place. This place doesn't even rate one .

TGH Brandon is the best place for ER visits that location…read moreis easily accessible and helpful , all staff n Provider is Cute, tk a lot for all the best care Tk

Well first of all I wasn't discharged from my appointment till 7:30pm and the pharmacy closes at…read more8pm. Not a big deal except when the pharmacy opens back up at 9am and they say there is an issue with the way the script was written by the doctor. So I've called TGH Urgent Care 3 times and CVS 3 more times as well and still at 1pm have not been able to get this script corrected. TGH Urgent Care isn't correcting their error and now I've been almost a full day without my needed medication and no one is doing anything to fix it. It shouldn't be this hard for a doctor to correct a script they just wrote. This is unacceptable