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    Acoustic guitars

    This guitar center is the best of their locations in Dallas. Most of the employees are prompt, friendly, honest, and knowledgeable. We will actually go out of our way to this location because other guitar centers tend to be 1 star experiences. We had one questionable experience here with a broken amp for sale. We asked what was wrong with the amp and they didn't know, so we couldn't even price out what the total cost would be. It felt dishonest and convoluted. Besides that experience, everyone has been great. Brandon (?) in keyboards gave us a lot of useful information when buying a keyboard, without pressuring us to buy. We ultimately bought one because of his help. This location is well kept and not overly crowded. If you need to go to a guitar center, this is the one to go to.

    Stay's great! You can tell she loves what she does.
    RL S.

    Stacy, the music teacher is great and patient! Our 5yo responds great with her, although we're still assessing his true interest; and figuring out the basic needs; she's open and willing to give guided support for home. Great Store location and Staff! Check them out! RLS

    Not the drum I ordered. You fucking fuck ups!!!

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    9 months ago

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    3 years ago

    Guitar tech here was incredible. Didn't try to upsell, told me what I needed and did an amazing job. Robbie is the man.

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    Thanks for the review!

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    Charley's Guitar Shop - Beautiful guitars!

    Charley's Guitar Shop

    (33 reviews)

    North Dallas

    Bought a Roland amp for playing at the jails I visit. Came with a cool aluminum stand was gently…read moreused and allowed me to plug my mic and guitar in. Even came with a great case for transporting. It works awesome with my Martin d28 and my sure sm58 mic.. These guys are awesome to work with!!!

    I purchased a 1965 Gibson ES-335 from Charley's Guitar Shop in April 2021 after seeing it listed on…read moreReverb. The listing described the guitar as having "no breaks, no cracks, no repairs other than a refret." Recently, while preparing to sell the instrument, it was inspected by a respected luthier in the UK. During this inspection, it was identified that the guitar has previously undergone a neck reset, with associated finish work around the heel. The luthier has advised that this work appears older and predates my ownership. As many will know, a neck reset on a vintage ES-335 is considered significant repair work and can materially affect both value and collectability. It is also the type of work that would normally be disclosed at the point of sale. I contacted the shop to raise this and to try to resolve the matter amicably. Despite multiple emails, a phone call, and a clear proposed resolution, I have not received a response to my follow-up correspondence. I have now sent a further formal email requesting a response within 14 days. I remain open to resolving this fairly and would welcome the opportunity to discuss it directly.

    Guitar Center Lessons

    Guitar Center Lessons

    (31 reviews)

    Charged $952 for 28 one-on-one lessons over 6 months…read more Attended ZERO classes. No scheduling. No reminders. No instructor contact. When I raised the issue, the store manager hid behind "policy" and offered no real solution--only a token one-month refund after months of no service. So funny. Paying for private lessons and getting nothing is unacceptable. Very disappointing customer service. This is not how a reputable business should treat customers. Ironically, I discovered these charges because I wanted to keep taking lessons. I've been a long-time Guitar Center customer and bought all my instruments here. Didn't expect to learn this lesson instead.

    The online order process was simple and convenient. I chose to use the curbside pick up option. The…read moreemail confirmation provided details on the steps to follow once you reach the store. The only missing piece was there were no curbside pickup parking spots that were earmarked. At least I could not locate them. Once parked next to the store I checked in using link provided in the email. An associate from the store arrived within five minutes with my purchase and loaded it in my car. She checked the ID for confirmation and I was good to go. The entire process was very convenient and safe. The employees wore masks at all times and it is mandatory if you are stepping into the store. Plenty of parking is available. Given the recent news of bankruptcy of the organization, it is important to support local businesses. They offer friendly customer service, great prices, exchange & return options and the opportunity to try before you buy. What's not to like?

    Guitar Center - guitarstores - Updated May 2026

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