used to go here all the time, and I even bought a guitar here. The entire staff, except for the…read moreowner was rude every single time, and the last two times that I went in during business hours, the store was locked.

They gone store front is empty as 12/30/23. Too bad was nice store sorry to see a local music store…read moregone

Tone Shop is one of the best guitar stores in DFW, if not the country. The staff are really…read morefriendly and very helpful. Tone Shop stocks a wide variety of new and used instruments, as well as amps, pedals, etc. In terms of new guitars, you can expect to find Fender, Gibson, PRS, and Reverend - and maybe more - for electric. Taylor, Martin, Gibson, and more for acoustic. The cool thing though is they carry a range of instruments in these brands. You can buy anything from a Squier, Epiphone, or PRS SE up to a Core PRS or even a Custom Shop Fender or Gibson. And I don't just mean they have a single custom shop guitar on display, they have like a whole wall of high end Fenders and another for Gibsons. It's kind of fun to go in there and see all those amazing guitars. They've got guitars that cost hundreds and guitars that cost thousands. While they might not always have the same range of brands as the bigger store (no new Schecter, EBMM, etc.), they have an amazing selection within the brands they do carry. There's something for everyone. They have a decent selection of pedals, including Boss, Strymon, and more. A small selection of pickups too. I bought one of my favorite guitar straps from them. They've really got a lot of cool stuff! They also have sales periodically, and some great deals can be had! If you sell used gear to them or trade in toward something else, their prices aren't going to be as high as you could get selling it yourself online - but are fair for selling to a retail store. I think you can do a "sell in store" deal through Reverb with them too. I've been really happy with the guitars I've bought from them, and the shopping experience. They also do repairs, pickup swaps, etc. I'm pretty sure this location also offer PLEK. I've never done that myself, but I'm kind of curious about it and might take a guitar in go through the machine some day. Sometimes they host events at the store too. Overall I'd highly recommend Tone Shop in Addison.

I was a 5-star rater of Tone Shop until I went to sell a collection of guitars. Took weeks for…read morethem to respond and I had to follow up daily and then the price they gave was a great deal for them - not me, but I was willing so after hauling the guitars to their store, then it was every little issue with the guitars. the jack has static - 1979 would have that and a simple spray of deoxit but that equated to 500 dollars off their offer. The deal was for them, not me - looking around at their inventory, everything was marked up high so they were going to make double or triple from every guitar in the deal so I decided this was not good for me and called it off. No help getting the guitars in and no help getting the guitars out. And they were stuck on one they wanted to get for dirt cheap. Not a fair offer but lowball. I work in business and know there needs to be a margin, but theirs is around 80% if not 90%. Forget it!! They may have great items but run! You can get a better deal anywhere else with a staff that is not trying to blead you of every dime. Too bad since I proudly wore my Tone Shop Guitar shirt, told everyone about how great they are and the shirt has been tossed. Bottom line - you will get ripped off selling to a store anyway, but the lowball price and then the minor items their skilled staff can easily go through were obstacles and they used that for leverage. Real sleazy practice and a waste of my time! Again - the waste of time was the largest insult of all! Great items and I'm sure the staff is nice, but after this experience I will never buy or recommend this store. This could have been so much better and I'm still very surprised with such a low offer I was willing accept and they wanted to reduce that more for a collection that they would have been making profit hand over fist with the traffic they get.

Dropped in for a quick visit to see if they had any hidden gems. Music store was nice and…read moreselection was great. The folks at Frisco Music center were very welcoming and knowledgeable. I had a great conversation about gear and things. It looks like someone was dropping off equipment for a service so service looks to be an option. All in all, great music store that carries most things. Highly recommend

I visited Frisco Music Center because I was on the hunt for an electric guitar I couldn't readily…read morefind in other shops. Another music shop tipped me off that this place had several in stock, and upon calling I was delighted to discover that they did. Although they were initially asking over $100 more than some bigger guitar shops online, the manager agreed to match that price and I was able to take home a Yamaha Revstar! The shop itself is pretty cool. When you drive up on Main Street it appears there's a lot of construction and NOT a lot of parking, but this isn't the case - they have a spacious lot in the back. Enter through the black door and you'll find yourself emerging into the shop near a wall of ukuleles. The store basically appeared to have three areas. The first room had the strings, acoustic guitars, (maybe drums and keyboards, I'm not sure), etc. The second area seemed to have equipment for recording and maybe some effects. The third room was well worth traversing the labyrinthine layout for, because that's where they kept the electric guitars and pedals and guitar straps. Despite being a small business they have a great selection. The manager seemed super knowledgeable and helped me pick some extra strings to go with my new guitar at my request. One of the things that really stood out to me too is that they offer a 50% discount on set-up service when you buy a new guitar from them. Although the person who does it was out for the week, I fully intend to bring my guitar back in to get it set up for only 30-something dollars! (Although, it seemed to play great off the wall.) Overall this is a great local music shop and should be on every guitarist's radar.

I visited Texas Music Lab looking for a guitar that wasn't in stock at another larger local shop…read more Sadly they didn't have it either, but the tech (luthier?) I spoke with was able to refer me to another area store that did have it. I thought it was really cool he did that. Good vibes in this place. I inquired about lessons and the pricing seemed reasonable. I might give it a try. Also, there was a store dog.

Best musical staff in Texas! We love this place. Everyone is…read moreso fun and helpful! The jam sessions are a blast!

Got some great antique music books in Spanish today! What a fantastic selection of music books,…read moregift items, music instruction and more! Thank you Nadine for your dedication and service to the music community! We are grateful! Great prices! Great service! Yeehaw!!!

I love this music store. Nadine is so helpful and has so much to offer all music lovers.read more

I recently took my headless bass there for a set up. I'm SUPER picky when it comes to how my bass…read moreshould feel and play, but Richard absolutely took care of me and then some. Richard was extremely kind and easy to work with and offered for me to try out the bass before I took it home so he could fine tune the action to get it to my perfect height. In the end, he set up my bass with silky smooth low action as requested and I have to say, this bass has never played better! The action was just at that perfect sweet spot where the neck played like butter but high enough to where the notes really sing. Ever since I took it home, I haven't been able to put it down. The bass is just a joy to play and plays the best its ever played since owning it! I swear I'm not exaggerating when I it's just about the best set up I've ever had on this bass. It should be noted I also came in with some issues on the headless hardware that were unique enough to not have an easily searchable answer on google. I told Richard and, after working on my bass, he gave me some tips to try and so far, they've worked like a charm. At no extra charge too! I really cannot recommend this place enough. If you're looking to have any kind of work done on your instrument for a fair price with supberb customer service and expertise, you owe it to yourself to try out Richardson Guitar Works. This place is the real deal!

Richard was awesome! He was quick to repair my guitar (jack input). Very knowledgeable and helpful!read more

Went in to look at guitars, not planning to buy right away. Tried a couple of models and got some…read morebasic advice. Might come back when I'm ready.

Fantastic customer service and great people! Helped me find exactly what I needed and even helped…read morefix my guitar tuner on the house! I'm definitely coming back here for all my guitar needs from now on

I bought my harp from Minda about this time last year. Stellar service. She took the time to work…read morewith me and identify the harp for me. It's a year later, and I love it. Minda also teaches lessons, so I signed right up. Great experience. She's patient, willing to explain things to my engineering brain, and brilliant. More, when it came time to change a string, Minda gave me a lesson. She even let me change a few strings on a harp she was working on. Telling me how to do it, showing me how to do it, then letting me do it but talking me through each step. Finally, doing it on my own but with her watching. Great way of learning. I was able to go home and confidently change the string myself. Five of five stars. And an extra star because she's just so darn nice about it.

I had a great experience selling my lever harp with Minda. She was easy to communicate with, very…read moreprofessional and knowledgeable, and I felt very confident that my harp would be going to a wonderful family who will take excellent care of her. The store itself is spacious, easy to find, and felt very welcoming. I was expecting the process of selling my harp to be complicated, but Minda made it easy and stress-free.

Tony helped us in keyboards. He did great getting us all we needed. We weren't sure which board to…read moreget and stands and all. Tony was amazing help!

The guitar tech Robert is great!! Very helpful guy answered all my questions and got the buzz out…read moreof my hofner violin bass!! THANK YOU ROBERT!!

If you want to deal with an over inflated ego, name dropper, and almost seems to lie at times given…read morehe isn't 100 but has stories upon stories of accolades he supposedly haves this place is for you. My husband is in a band and had some work done. The big, tall guy in the shop cant seem to get to work several times a week and if he does he shows up and opens up late. He had our guitar for well over the time frame he should have, wouldn't return calls or texts and never showed up to open the place up for pickup for our instrument! He would tell us he is sick or had car trouble or sometimes never update us. Go somewhere else.

These guys are awesome. I once had my Martin DC-16GTE fall in its case onto concrete and had…read moremultiple crack plus two major separations on the side. Not only did they fix it up perfectly but it plays like new. They also have set up my ES335 and it is perfect! Definitly recommend these guys. They are super friendly and knowegeble.