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    Steinway Hall - Plano

    4.2 (5 reviews)
    Open 9:00 am - 6:00 pm

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    Music & Arts

    Music & Arts

    2.5
    (22 reviews)
    3.7 mi
    $$$

    Prior to Christmas, there was a special for a gift card that was four lessons for $100. I called to…read moreinquire about when teachers for guitar and piano were and if they were there the same day so I could schedule lessons for my son and I the same day. They say, oh yes, that's not a problem. I also asked if we couldn't get to the Frisco location, could we move the lessons to Lewisville. They said yes. You cannot break the gift card lessons for different teachers though. I decided to buy the cards since my son was interested. I called to order the gift cards and they said I had to come in. I ignored this red flag and went to the store even though I live an hour away. After I knew our schedules after Christmas, I called to set up our lessons together. I thought this would be easy but it was anything but. I asked if we could book out certain dates and they were adamant that you had to have the same time each week. I said that was impossible for us for many reasons. I asked to book out the four lessons, which supposedly they did, however, then they said, we give a free lesson and then after that you will have those time slots available. Long story short, I went to my "free" lesson on a different day than my son because there were no times together. Then I went to schedule my lessons and the times were not available. Before I move on, I also have to note that when booking these lessons, they require a credit card. I asked why they needed a credit card since I have a gift card and we weren't planning on continuing lessons. They said it was the only way they could schedule the lessons. I left the store and got a text from my credit card company saying that they charged me $95. I immediately called and they said, oh we are so sorry, you should expect a refund next week. I went in for a lesson for my son and asked for them to refund me and they said it should be in the account soon. After 4, 5, 6, and 7 days I checked my credit card and there was no refund. Then I called again and they said that I had to come in to get this refund. I began classes and the teacher asked where my book was. I was never told that I had to buy a book. This is a minor detail but after all of the above, I was already frustrated. Then we had to deal with my son's lessons. I called and asked when the teacher was available. I said great, let's sign my son up. My son had the gift card and credit card at home so I asked him to call to get it set up. My son calls and the associate said that he couldn't set him up over the phone and he needed to come in. I was beyond livid at this point. I call them back and unfortunately had to be a major Karen. He asked why my son was asking to do two sessions at one time. I said that it really wasn't his business but I said that we live far so if we could do two sessions at a time, it would help. I then said that my son would call back and that I would like him to be able to schedule his appointments. I had tried for weeks to get us appointments together but their guitar teacher was only available on Saturdays, which my son was not available for now. I asked them to move me to Lewisville where they had more times and after a day, I got the OK that we could go to Lewisville. I am not sure if this has only happened to me but I can't tell you how much time and effort I spent to get these lessons and deal with this office. I work and have a million things I handle daily and this was anything but easy. Something fun turned into a pain in my *ss with all of the dumb rules. I know the associates are just doing as they are trained so it's not their fault. But I am not sure why they put so many barriers on this hobby. I have used them in the past to rent an instrument and they were fine. But this was a horrible experience and I would never, ever recommend them to anyone. I ended up cancelling my last two lessons and ate the cost because I just don't ever want to walk into that store again.

    Absolutely deplorable service. I went in here early August 15 and paid $56 for my daughter to have…read more2 classes. I specifically mentioned it was for 2. Fast forward to today, 9/15 (havent not attended any classes after the 2) i get charged $125 and they said i sign up for monthly subscription. I did not do that. I was told it was up to me to call and cancel. I got charged today. Why would you charge me today, same day i called you to tell ypu mu daughter never attended any of your services. The person i spoke to was nonchallant and completely didnt care. I expect a refund. I did not use your service. I recommend people be careful before signing up. This is appalling and a bait and switch. This is not how business should be conducted.

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    Music & Arts
    Music & Arts
    Music & Arts

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    7 Notes - Yamaha Music School

    7 Notes - Yamaha Music School

    3.9
    (7 reviews)
    3.4 mi
    $$

    My son completed the Yamaha Music Wonderland course for preschoolers at age 3 and has loved his…read moretime with Ms. Tan at 7 Notes. We both enjoyed going to class together each week - parents get to participate, too! Ms. Tan is really fabulous with young kids and knows how to make things fun, develops their love and appreciation for music, and keeps everyone on task and engaged. In the Music Wonderland level, they learn musical concepts, ear training, solfège singing, and how to really listen to a piece of music and "hear" the story and feelings it's conveying. Some friends asked why I don't just teach my kids myself while they are little (I was / am trained in classical piano for over 15 years). I decided to bring my son here for the Yamaha curriculum, ear training, the fun, interactive group experience, and since he says he loves going to Ms. Tan's class each week. My son is excited to start the Junior Music Course Level 1 group piano class this upcoming school year!

    Our 5yr old son joined 7 notes around 6 months ago, and we are very happy to watch him learn and…read morethrive with so much joy! The program is structured, fun and well-rounded, designed wonderfully for kids. Ms Tan and her teachers are very professional, patient and dedicated to nurture the musical soul in our little one. My in-laws are especially impressed by how quickly our son is able to play with both hands with musicality. My mom sent me to a Yamaha music school when I was young, so she is also super supportive and happy that we are giving our son the gift of music as well.

    Photos
    Reception / Waiting Area
    Reception / Waiting Area
    Einstein Yamaha room: 2nd - 4th year students
    Einstein Yamaha room: 2nd - 4th year students
    The big drum

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    The big drum
    Matt Burk Music Studio

    Matt Burk Music Studio

    3.7
    (6 reviews)
    3.7 mi
    $$$

    My step son attended Matt Burk studio for several months. Within that time, he had three different…read moreinstructors. His first was a no show for an entire week. This happened again several weeks later. The second instructor was extremely condescending and acted as of myself, my wife, and our son knew nothing about vocal training. Even if we knew nothing, talking to adults let alone a child as if they are just plain stupid is unacceptable. Matt has his name on the marquee however he is nowhere to be found. Getting a hold of him to voice concerns is near impossible. Instead he leaves his lackey front desk employees to field off any fodder from parents that may come his way. If you are wanting beginner or continuing vocal or even musical instrument lessons, I would highly recommend going somewhere else. Additionally, the website states that they have recitals at The House of Blues in Dallas on their website. This is absolutely not true. These are held in some of the most uncomfortable locations. Matt Burk seems glamorous but under the surface, it's an absolute dumpster fire.

    My daughter takes guitar lessons with Brandon. I can not express how amazing he has been with…read moreher...highly recommend!!!

    Photos
    Lobby in our Frisco studio
    Lobby in our Frisco studio
    Josh (one of our drum students) receives applause after his performance at our student showcase at House of Blues Dallas.
    Josh (one of our drum students) receives applause after his performance at our student showcase at House of Blues Dallas.
    Christopher performs an original piece in our student showcase at House of Blues Dallas.

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    Christopher performs an original piece in our student showcase at House of Blues Dallas.

    Steinway Hall - Plano - musicalinstrumentsandteachers - Updated August 2026

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