I bought my son a used electric guitar and amp there. They were great and well priced.

Friendly and competent staff. I enjoy going in there and chatting with them. Their guitar tech Steve is the best tech in town as well; very awesome at what he does read more

This is in reference to Ignacios scathing review of GC Tulsa! GC Tulsa has some the best, conscientious & most knowledgeable employees that I've ever seen! They have a large number of customers that they have to wait on in the order once that they are made aware of their presence! I, like pretty much all of the people that come into GC Tulsa know that there might be a waiting period & we don't mind to do so! When a "customer has several people trying out Instruments for a prolonged period of time, it can cause or be a distraction to other Musicains trying to play & hear themselves so when a larger number of people are having a Sit-In Jam Session that disturbs all of the other Musicians, whomever the Manager is has a right to address the culprits in whatever manner he deems necessary! So I have the following comments to make on this complaint: #1 If Ignacio doesn't like the service or comments he received in GC Tulsa he's more than welcome to go back to whatever backwards, South of the Border, S__T Hole-In-The-Wall country that he came from as we don't need Illegals & their Illegal families having a Mariachi jam sessions anywhere in the USA, much less in a place of business where paying customers are trying out Instruments & as we're all LEGAL AMERICAN CITIZENS that pay our fair share of Taxes (primarily Income Tax) & Social Security & we don't steal rightful Americans monies to support their Illegal families in Food, Medical or any other areas that they should be paying for themselves, you can feel free to leave Oklahoma & the USA! Also, if you haven't heard, check out Oklahoma House Bill 4156 as I'm sure that it applies to your spiteful, impatient, intractable & rude Butt! #2 I've done business with the GC Tulsa Store for decades & yes, they get busy & yes, sometimes it's hard to get waited on but that's why most of us Legal American Citizens have something you obviously don't have! It's called patience, tolerance & common courtesy, which you were obviously not taught by your Parents! So feel free to go elsewhere other than the USA, as I know that I won't miss your supposed business with GC Tulsa & I'm sure that they will not miss yours either! read more

To say that the customer Service here is inconsistent would be an understatement. Once you get someone's attention, 3 out of 4 times you'll get decent to excellent service. If you can snag one of the managers, you're golden. Guitar tech Steve is awesome. He is always friendly and enthusiastic and he does great work. There are some employees who are lazy and just throw out whatever answer comes to their head rather than checking the facts. This is fine when they're correct, but it severely erodes confidence when it's not. read more

This store does not understand where it is located. My family and I are all musicians we have bought several things guitars, basses endless amounts of accessories from this store. My nephews and I like to go into the store most weekends and check out guitars. Last weekend there were my 3 nephews and I and we were playing in the acoustic room and we were asked to leave because "This is not a marachi store" according to the manager. The regular employees are usually helpful and gracious but that manager guy is the biggest problem. As we left last Saturday the manager was yelling about results to an employee in front of customers because the employee didn't convince a shopper to buy the store instrument insurance coverage. Not a good look for guitar center. I will never set foot in there again. read more

I found what I wanted without any acknowledgment of a sales employee, then had to find an associate to help, they have an ok selection, but the service is lacking. Note: this may be due to lack of work force due to Covid-19. read more

Just lack serious customer service. Its pretty bad if you want my true opinion. Id be embarrassed to enroll my child in classes there. Step up the customer service. Specially on a saturday. Skeleton staff or not... or short staffed. Whatever. Run your business proudly. Remember. Youre as strong as your weakest team member. (Fact) read more

Brandon was supposed to get me money on a return and the motherfucker went home without saying something to anybody so I was sitting around for a long time before another employee came up and asked if we got our money. Shoutout to that guy he's actually the one that sold me that product but fuck Brandon you suck read more

I was here for over 30 minutes without once being acknowledged. I was ready to purchase a flight case for my telecaster, but not a single employee said a word to me. So, I'll purchase the case online from musician's friend. Thanks for absolutely nothing, guitar center. read more

A friend of mine gave me his guitar that he never uses. It is in pristine shape and I've started to practice with apps and just learning the ropes of basic guitar strumming... I was reading that you can get beginner picks to help give a little while practicing chords. As well as a capo can help you in the near future, I had a gentlemen named Ethan help me after I've asked him over a million questions he was very patient with me and answered them all and even recommended me a kind of string that will help with my fingers. I highly recommend asking for Ethan when going into Guitar Center! Rock on!! read more

I brought my 10 year old son in to buy some music production equipment and the workers were amazing. It was a great experience for my son.

Terrible service. Unknowledgeable employees. Manager just watched as an employee struggled to answer basic questions. We left. I will NEVER return. read more

Every time I go in I am always kindly greeted with great customer service, and they have amazing prices

Large selection of instruments and accessories and a decent preowned area. Customer service could be a little more attentive. I waited in a line for several minutes with only one person ahead of me while two additional employees working behind the counter chatted to each other without any acknowledgment that I was there or would soon be helped by any of the attending staff. They do offer an additional discount on buying items from the store for trade-ins on old equipment. read more

Guitar Center - Musical Instruments & Teachers Near Me - Tulsa, Oklahoma

This store takes zero time for maintenance. This used to be a great place to get help and equipment. Now it's worn down, no amps in stock, no parts in stock, even strings have at times run low. Not just any strings. Super slinky's. How does a store have such little regard for restocking. I ask for specific things and yet they tell me about something else. 10+ employees talking, yet no one seems to be able to help a customer until the last second. I hope another guitar store comes around or this place takes pride in itself once again read more

Laughable customer service. Not helpful with offering suggestions or insight for helping my kiddo start a new instrument. "Just get whatever is cheap" hmmmm thanks read more

In my opinion this GC location has went downhill about the last 5 years. The Customer Service is lacking at best. There are a few of the associates who know the products well and a few who are clueless and shouldn't even be on the sales floor. I have had much better experiences in the OKC and Arlington TX Stores. Seems to more of a local issue with the Tulsa Location. read more

Just walked out of here after watching employees help everyone else that walked in and chat with each other - seems a waste to have so many on staff if they're not going to help customers and chill with each other instead. Headed to guitar house - maybe they'll want our business. read more

A large slection... Friendly, knowledgable staff... Good deals in used dept. read more

Sorry, guys! This place is in some serious need of CUSTOMER SERVICE. Just a bunch of "guitar guys" doesn't cut it. I have been in twice with the same result: no greeting; and three cashiers who don't look up when you are standing right in front of them. When I asked if the cashier was available, I was instructed to "go over to him". The guy I was directed to had someone at the counter, therefore I figured that he had a customer. It was actually a friend just shooting the breeze! The cashier didn't stop to ask if I needed help- the FRIEND actually moved away after a while and asked the cashier to help me. I'm sure that Saied Music may want some business. read more

I didn't have the same experience that a number of people seem to have had. I went in with my son (who just recently discovered an old guitar) to get a capo and some picks. Every employee was talking to a customer, and not just answering yes/no questions. I almost didn't go here because of the reviews on Yelp, but I'm glad everything else was closed on a Sunday. read more

AVOID THIS STORE!!! HORRID CUSTOMER SERVICE!!! would rate this store lower if I could!!!! Was making a purchase of guitar pedals. The first guy was very helpful but needed help from a manager to locate the items. The pedal boxes are crammed in 2 small shelves under the counter, SUPER unorganized. he finally found one in the back, hands me the box, I open it, no pedal. I agree to take the display. IT HAS TAKEN 30 MINUTES TO GET TO THIS POINT.... the guy asks me if I want the extended warranty, I say "NO". He asks 4 MORE TIMES!!! I politely tell the guy I've been there for 30 minutes just trying to buy pedals and him not taking no for an answer on the extra warranty (which is expensive!!) was "pissing" me off. At that point he got defensive and replied I didn't need to curse him. I was dumbfounded. Didn't realize "piss" was a word that was offensive but this guy did seem fragile. I finally told the guy he could keep the $300 purchase I was about to make and left. It was difficult not to say anything further!!! OVER A 1/2 HOUR OF MY LIFE I'LL NEVER GET BACK!!! read more

Expensive and not a music store, it's just another corporate Monster. The employees just wanna sell you the most expensive stuff the second you walk in the door read more

Good selection of gear and prices are reasonable. Staff is relatively knowledgeable but are mostly aloof and into doing their own thing. But in Tulsa, options are a little limited. read more

I have been in this store several times for small purchases and have found the staff to be courteous and helpful. They also were good to their word, especially Russell. I knew I wanted a Yamaha LL-TA but could not find one in stock anywhere that I could physically pick up and try before buying it. Since Guitar Center has a local store and 45 day return policy and even if the guitar was perfect but I just didn't like it, I could return it for a full refund. I took a chance and went to the store and ordered one. When I got my order confirmation I was surprised to see it came with a Yamaha vinyl hardshell case. Everywhere else I looked on-line said a gig bag. But never the less, there it was in black and white, a Yamaha vinyl hardshell case on my order. The day the guitar arrived, I rushed to the store to pick it up on my lunch hour and took it home. When I unboxed it, the guitar was in a gig bag, no hardshell. I called the store and reported the difference. Russell, looked at my order and said that he would look into it and call me back thinking maybe the case came in a separate box. The very next morning, Russell did call me back and said their system showed the guitar coming with a gig bag on one page but a hard shell on another page. Since my order confirmation said hardshell, Guitar Center owed me a hardshell case. However, they did not have any Yamaha cases in stock so I could either come by the store and we could pick out a hardshell from their stock inventory or he would order the Yamaha hardshell. We tried several cases before finding one that fit my new jumbo acoustic. I was very pleased with the way Russell followed through with looking into the issue and resolving it. Thanks for honoring the deal as stated in the confirmation without any hassle at all. read more

First time in went in to get a acoustic guitar. Walked in store walked past the counter and a sales rep came right up and asked me what I needed. Told him I'd like to look at acoustic guitars. He took me to the room with guitars showed me a few. then let me play a few he left the room but told me he'd be right out side if I needed help or had any questions. If this place had service problems there gone now. I give them two thumbs up. And I did wind up getting a Martin Macassar which plays great and sounds amazing. Thank you guys for the help read more

I saw the L.D. review from 3/23/2017 and simply could not believe that would happen. Same damned thing happened to me today. Walked into the bass/amp section with the intent to buy both. I was ready to spend money. No one came to help even though employees were chatting away at the front register. Walked into used instruments to see if someone could help. One guy approached, I told him what I was doing, and then he went to get someone. No one ever came, so I walked out. I should have shot a video to show everyone just how NOT busy this place was. I don't ever want to hear about supporting local stores. Gonna shop at Amazon. read more

This place sucks so bad. I came in one day looking to buy a guitar amp and figured they'd be able to help me choose one. Strolled back and forth between the amps for over ten minutes while three employees stood there talking to each other. I walked past them on my way out and they literally said nothing. So I went home and bought an amp on GC's website and chose in-store pickup hoping I could avoid a shitty experience again. The guy who helped me was nice. Definitely big lines at both counters up front.. but I'm standing there waiting and two more employees walk up and start chatting it up right next to me and neither even bothers to get behind a register. It seems like the employees are too busy socializing to help. I'd rather give my money to someone off Craigslist at this point--so I returned my amp and will do just that. read more

Incredibly helpful, knowledgeable staff, Enjoy each visit. My church purchases all of our equipment from them and have always been treated well. A recommendation; Build a relationship with one of the longer term sales associates and they will take good care of you as far as discounts and customer service. I have always dealt with Matt in the Audio department and he has gone the extra mile to take care of us (including coming out to our church and helping fix some bugs in our system). VERY PLEASED! read more

I purchased a product here (overpriced already) with the intention of returning it if I did not like it. I was told I had 45 days to return it if I did this at checkout. Less than a week later I come back to return it after I decided I did not like it and they told me I can't return it because it was packaged with software even though I had not touched the software. I know the cashier was aware of this and went ahead and lied to me about it anyways when I originally purchased it. DO NOT SHOP AT GUITAR CENTER. THE STAFF WILL LIE TO YOU JUST TO MAKE A SALE. read more