I purchased a Mesa Boogie V-Twin that did not have a power supply that I was told that it worked…read more It doesn't work. I've been trying to return this purchase for a faulty defective pedal for more than 4 months. He doesn't return calls, emails. This was a rip off.

I bought a guitar from him. Full disclosure wasn't provided. I asked if the neck was straight and…read morehe said "yes." The neck wasn't straight and one of the frets was manipulated. The guitar buzzed. Therefore, you could not fully play the guitar. He sold it to me knowing that, but not disclosing it. Eventually, I got my money back, but it was a real nail=biter. Because he refunded, I give him three stars, but advise the buyer to beware. If you buy a used guitar on line, you may have an unpleasant surprise.

What a wonderful experience! I can not say enough about the knowledge and courteous service I…read morereceived. The owner is a luthier and a very good one. He fixed my cello and now it sounds so much better. He also advised on playing techniques which I appreciated.

Great service. Very accommodating. Fast return. Very friendly. Check every thing and fixed what we…read moredidn't even know was broken

Bubble Up's communicates very well. I live close, made an appointment, met Brian an discussed what…read moreservices were needed (new guitar setup). Brian was heading out of town for a week, but he told me in person. He told me that it would be about 7-10 business days when he returned....And then I picked up my guitar. What is really cool is that he invites you back in 6-12 months for a neck alignment and checkup while you wait in his shop. That is pretty cool in my book.

Brian was recommended to us and I am so glad!! Brian went through my son's guitar with a fine…read moretooth comb and only worked on what NEEDED to be worked on. My son couldn't be happier with how his guitar plays now. Brian was accessible from the beginning. He replied to my emails right away. Was available on the phone right away. Top notch service! We will continue to make the 2 hour drive for his services!

Went to buy a guitar. Needed anything cheap, not looking for anything in particular or quality. The…read moreperson at the counter acted like he was doing me a favor . No personality, no thank you come again....nothing!!! Gotta be other places that would be appreciative of the business. I'll look a bit harder next time.

I brought in a in a very good watch, platinum, diamonds & mother of pearl watch made in England…read more $20,000 watch. Chemat. It needed a new battery. Not only did they replace the battery but they cleaned it, polished it, tested the seal. I picked it up. It was nurtured by professional jewelers. Charge, $10.00 Today, I left many pieces that needed attention including a large pendant from Arica that the Africans used a bone from the carcus on a elephant after poachers had killed this magnificent creature. A handmade piece, maube pendant that I didn't want to ruin the luster. Along with with my priceless diamond ring and lots of my treasures. OMG, they are amazing. They must have spent cleaning polishing, checking for loose stones. I had my card out to pay $0$. they spent hours fixing, polishing, & making sure all the jewelry was in good condition. I also want to add if a inexpensive repair comes in they will treat it like precious piece of jewelry. If I could give them a 10 I would. Plus, their jewelry is to die for!! Looking forward to doing more business with them.

I'm honestly not sure I can put into words how nice of an experience I had here. I was in the…read moremarket for a new violin and thought I'd give Cornell a try since I hadn't seen any negative reviews. I called to make my appointment, which I originally thought I'd have to do on the weekend since all other string stores are closed by the time I'm off work, and Molly was happy to give me some time on a Thursday night. I think I was there till a little after 8 and at no point did I feel rushed. When I arrived she had a select few violins ready for me to try for my level. In our initial phone call I hadn't given too much information about my skill but her selections for me were 100% what I needed. From reviews at other shops I thought I was going to be pressured into buying something expensive that I didn't need. That was absolutely not the case here. The selections she showed me were all in my price range and she answered any questions I had to make sure I chose the perfect instrument. I'll definitely be coming back.

I purchased my violin from Saul in 1995 and I continued to come to him for my string and bow needs…read moreuntil I eventually moved away from Orlando. He was a wonderful man and I am sad to hear that he passed in 2018. I wish his shop continued success going forward.