I shouldn't have given this business one star. I took my Galaxy S5 to have the charging port fixed after it quit charging. My S5 was in almost mint condition because I bought a otter protection case for it since day one and I never took it out of it. It looked like brand new when I left it there for them to repair the port. However, after waiting 3 hours for it to be fixed I called them and I was told that it was ready for me to pick up. When I got there I immediately noticed that the screen had a crack on the lower left corner of it and a scratch on the screen that was not there before. All the trim on the mid housing "The chrome trim" had nicks and was dented on the top left corner and lower left corner. When I told the assistant at the counter that mid housing of my phone had been swapped he didn't seem to like it and said that they didn't do that.. When I got home I unlocked my phone using my password and the keyboard was a different color than when I left it there. That tells me that my phone was switched with an old one that they had there. Don't trust these guys. They are not honest. I am really offended that they would think that they could make a fool out of me. i'll never ever recommend these scammers to anyone, and I will see that all my Facebook friends become aware of their dishonesty also..Nobody deserves this. NOBODY. read more

These guys have saved me twice from buying a new iPhone! The first time the screen was cracked so bad that it was not recognizing any attempt to open things or answer calls from the touch screen. I spent about 120 and had it back in a few hours. Today, I went by to see if they could repair my phone that stopped working due to getting wet, a WEEK ago! They charged me 37 bucks and told me it was a 50/50 chance of being able to fix it. I paid with not much hope bc so much time had passed. They did not get upset with me when I called twice to check on it, my nerves were going crazy. I'm currently looking for work and it's hard without a phone. They got it fixed and no extra money due. I would have left a bigger tip, if I wasn't currently looking for work!! read more

Horrible service!!! Do not take your phone to Gulf Coast Cellular, Inc. I took my Droid DNA here for a cracked screen. The phone had worked for two months, with no problems before I brought it here. The cracks were starting to get larger and you could feel them when using the phone. After the screen was repaired, the screen would go black when using voice mail, but I could live with that though, but before long there were issues with the phone holding a charge and being difficult to power on. I took it back to Gulf Coast Cellular, Inc. and this is where the fun began. Several parts were replaced, but the problem was not resolved. When I would call to inquire or go by the store the repair Technicians gave me the run around for a month before I finally got one of the supervisors to admit the motherboard was bad. My advice is just as Donel D said "take your phone anywhere else to have anything done. This place was awful." read more

Please do not go here. I brought my phone to this sorry excuse of a repair shop to have my cracked screen replaced. I was told to come back in about 3 hrs. and it would be done. Lies, lies, lies!!! The guy working on it said there was another problem with it that would take longer and he would need a couple of days. I told him they needed to supply me with a loaner phone that was worth maybe $20 but forced me to pay a $100.00 deposit even though they had my $400.00 phone. A couple of days turned into weeks and when I had finally had enough I told them to give me my phone back and I would have someone else fix it. After being told I owed money which I refused to pay because it wasn't fixed and a ridiculously long wait, my phone was given to me in several pieces in a ziploc bag no longer in the working condition it was in when they received it. Obviously irate I told them that I wanted my $100.00 deposit back for the junk phone I had to borrow and that I was keeping it because they destroyed my property they refused to return my money and proceeded to tell me my phone wasn't in working condition when I brought it in. These people are lying, dishonest, thieving con artists in my opinion and they will rip you off. read more

Sent 2 HTC Pro's in on 10/11/2011 and they were received by a "J. ULLOA" At Gulf Coast Communications at 10:44am on 10/14/2011 and to date 11/28/2011 I still have NO payment. I called the location and the person taking my information has trouble with simple names and numbers, so I am not impressed, however I maintain paperwork for everything I do so I will give them to 12/10/2011 then they will be visited by a Sheriff to deliver some bad news and we will make sure the media is alerted to the Sheriffs arrival. Let's make their christmas in 2011. read more

Well I will start out by saying the carriers that allow them to put your phone line on there service are good. BUT WHEN IT COMES TO MANAGEMENT AND SERVI CE OF THE PHONE. LETS JUST SAY IT IS CUSTOMER BEWEAR. It they do damage to your phone when repairing it like they did with my 600.00 LG2 when replacing the Battery which the new Battery that was installed most of the labeling on the front of it you can not read. But the tech that installed it said that happens when they ship it.That same tech let marks all around the chrome getting the back off.also chipped the edge of the back along the edge .This Phone was on a service plan til about 6 months ago. And was replace by VERIZON less then a year ago. NOW THE PHONE WILL NOT CHARGE RIGHT WITH OUT HAVE TO OPEN AND ADJUST THE BATTERY. THEN IT WILL CHARGE UP AGAIN.THE ONLY PROBLEM I HAD BE I TOOK IT TO GULF COAST CELLULAR WAS THE BATTERY WOULD GO DEAD BEFORE THE END OF THE DAY. NOW I HAVE TO REPLACE MY LG2.. I would like to here from some of you that have had problems like this . I plan to take legal step so please send your emails to lambertgoeslegal@gmail.com. read more

DO NOT RECCOMEND. I took my iPhone here for repairs after they fixed it a month ago. My screen went black however my phone was still good (I could hear text messages and calls coming in just no screen). When I arrived to the store Kelli assisted me who was VERY rude. She explained that they closed at 2:30pm on a Saturday when I arrived at 1:00 (who closes at 2:30 on small business Saturday and why are you acting as though you are already closed). My warranty on my screen was only valid for 2 weeks (I know now, DO NOT TRUST ANYONE THAT DOES NOT WARRANTY FOR ATLEAST 6 MONTHS). Once she took my phone to be looked at they said it would be $20.00 to see what it wrong. I gave my phone over and waited. While waiting I couldn't help but notice how rude she was to other customers. I then was told they do not know what is wrong with my screen (when they are the ones who put it on a month ago) and their repairman stated he was not comfortable working on iPhone 6s plus screens. WHY did they take $20 to look at the screen if they knew they were not comfortable working screens? COMPELTELY ripped me off, no repair and $20 short. I took it too "The Tech Handyman" who was VERY PROFESSIONAL and fixed my phone for less. read more