I know Binswanger Glass has been around here for quite some time, so it came as no surprise when my…read moreinsurance company recommended them to replace the shattered rear, lift-gate glass on my Durango. The nice lady on the phone said they should be at my home to do the service "between 9 & 11 o'clock." From past experiences with repair contractors, that usually means anytime AFTER 11:00, if at all. Well, at 8:45, they were knocking on my door! That's worth 3 stars right there! The guys who showed up were friendly, professional and extremely efficient. They practically took the whole lift gate apart because they "wanted to make sure they got out all of the loose glass." Within a little over an hour, it was done. Beautiful, pristine glass! All the loose, tiny, TINY pieces of the removed glass vacuumed up and out of the cargo area. AND, a big can of their own glass cleaner sitting in one of my cup holders! Now how's THAT for service?!? No matter what my glass needs will be in the future, you can bet I'll be using Binswanger! And, all my family, as well as any of my friends who ask will be, too!

Im a woodworker. I took a custom frame in to have plexiglass cut to fit. The sales person kept…read moretrying to get me to buy glass. I insisted on plexy. When they called me back for pick up, it was glass. I didn't have time to wait for them to correct the order. Had to reinforce the frame for the extra weight. I nearly lost a customer because of it. Binswanger Glass has lost my business for sure.

This experience was a masterclass in how not to run a repair business. When they first came to…read morereplace my driver-side window, the glass they brought had a massive scratch on it. Not subtle. Not "if you look closely." Massive. I had to point it out myself and tell them to get a better piece. Quality control, apparently, is optional. After the replacement, the window rattled loudly, so I made the mistake of going back to the shop expecting it to be fixed. They did come outside -- progress! -- and then the guy simply looked at the glass. No taking the door apart. No checking inside. No attempt to address the very obvious noise. Just a quick visual inspection, like he was admiring his own work. When I asked for it to actually be repaired, I was told I was "coming at them." Right. Because expecting a window without scratches that doesn't rattle is apparently unreasonable and hostile. So to summarize this flawless experience: * Tried to install scratched glass * Needed the customer to catch it * Left the window rattling * Returned visit = staring contest, not a repair * Blamed the customer for wanting it fixed If you're looking for scratched parts, sloppy installs, wasted time, and gaslighting instead of accountability, this is the place. If you want competent service, basic professionalism, or a window that functions like a window, go anywhere else. One star is generous. Avoid.

I just had them to fill my chip in my car, Michael came out to my home, he was very polite,…read morelistened to my concerns and even explained to me how the fill works. I will definitely be using them again! My insurance covered the cost of the fill, and they replaced a windshield prior and great company to work with her in South Texas!

They did a great job for me Fast,Affordable,Professional. They replaced a window for me on my home…read morewere others wouldn't touch it cause of bars on it. Good Job.

Writing review on behalf of my father…read more Marsha was wonderful. Prompt and great customer service. We hope to not need another glass repair but we are happy we have someone in mind.

First, we just want to say thank you to Thurman Fordren Glass for their help in the purchase and…read moreinstallation of our new shower doors. The tear-out and reconstruction of our shower was a nightmare from the very beginning, starting before Thanksgiving. The first set of glass shower doors we bought from a local glass company were damaged and we were expected to wait another two weeks for a second set. After the first two days the glass shower door "fell" out of its hinges. After dealing with Skip and the professional folks at Thurman Fondren, we are only sorry we didn't go to them first. Great Job !!! Very satisfied. Thanks Again, Kelly & Jo Ellen Skrobarcek

From the owner: Specializing in: - Vinyl Windows & Doors…read more- Mirrors - Shower Doors & Enclosures - Glass-Auto, Plate, Window, Etc - Windows - Store Fronts - Glass Doors - Furniture Stores - Building Specialties