We are getting spoiled here! Beautiful property, well maintained, with great amenities. Everyone is…read morefriendly, and we continue to see constant updates, improvements, and beautification throughout the community. A special thank you to Linda, Henry, and the entire maintenance crew for all your hard work!

I had a great experience at Lago Apartments, especially thanks to Brady. He was incredibly helpful…read morethroughout the entire process, always professional, patient, and quick to answer all of my questions. He made everything much easier and made me feel welcome from the very beginning. Excellent customer service! I truly appreciate all of his help and would highly recommend Lago Apartments, especially if you have the chance to work with Brady.

The location is prime for business travelers as it's close to the airport but still in north…read moreNaples, which initially made Allura a great choice. During my stay, I appreciated some of the team--especially Chuck, who remains incredibly helpful, and Nico from maintenance. However, many aspects that once made this community enjoyable have changed significantly. The welcoming feel has faded since Rebecca and Henry, who really understood customer service, were replaced by Chantal and Abby. Since they joined, the overall service and communication from the front office have both gone downhill. It once took 11 days for them to respond to a basic email. On multiple occasions they've provide false/incorrect info. It's wild how many of my neighbors specifically notated the change in personnel and management being the reason for their departures. Turnover is rampant here. As of November 2024, they had 20+ units available for leasing, which is a horrible sign in the middle of busy season. There are a large number of units in buildings 4 and 5 now being leased to and occupied by workers from Mediterra and Arthrex. Even while these companies are leasing 20+ units across multiple buildings, the community still has an additional 20 units open. That means turnover here is astronomical. Additionally, there have been some strange incidents that reflect poorly on management's oversight. For instance, random dogs have been seen running loose around the property at 1 a.m., barking non-stop creating an unsafe environment. One neighbor allowed his dog to defecate and urinate INSIDE his unit for months before any action was taken, creating a horrible smell and a clear health concern. (They re-rented that same unit weeks later... ewww) There have also been random times when the police were called for noise disturbances (since this is the action the office tells you to take) adding to the sense of disorder. I have always lived in Greystar buildings and planned to continue, however, because of Abby specifically, her continued false statements behaviors, and the lack of service provided on behalf of Greystar, I wouldn't return to a Greystar building in the future. It's disappointing that the level of service no longer meets the standard anyone would expect from Greystar properties. Greystar should be thoroughly ashamed of this property and its, at best, dubious and unsavory business practices.

I absolutely love living at Allura. It's one of those places that immediately feels like home…read more The community is spotless, modern, and thoughtfully designed. The amenities are beyond impressive: the most beautiful and clean pool I've ever seen in a rental community, miniature golf, bowling, billiards, a golf simulator, Kids Park, Communit Garden, Car Wash, Fire pits, two dog parks, BBQ grills, lakefront walking and biking trails, Allura bikes, multiple kitchen and entertaining spaces, and TVs everywhere. But the heart of Allura is the management team. They go above and beyond! Hosting monthly community events and bringing in food trucks almost every Friday, which truly makes this place feel like a neighborhood and not just an apartment complex. It's safe, peaceful, and full of great energy. I honestly stay in my Allura bubble because everything I love is right here.

When I moved out, I received an explanation of charges, It appears that I was charged twice for…read morerent. I contacted the office directly and was directed to a website that was not helpful. Very disappointing customer service. I would not recommend this apartment complex to anyone. All I wanted was to speak to someone to give me an explanation, which I don't think is too much to ask. If they are not transparent and can't explain the charges, what else are they hiding??

Moved there about 2 years ago was fine after a while went down hill everywhere is dirty all of the…read morestaff is incompetent There.and all the walls in the master bedroom full of mold because the roof was leaking the roof company two times to fix the problem it all halways elevator floors, dirty residence, fixing cars, and parking their boats when they told us in the beginning that it wasn't allowed maintenance. Staff is horrible. Not did not get the amount that I put down when I moved out in the place was clean and the manager told me that everything was fine. Stay away.

I haven't had any problems living here for the 7mos I have. The maintenance team is so wonderful…read moreand so nice! I appreciate their hard work. The lawn men keep the place looking nice and well kept. There were many "receptionist" you could say... which I found a little odd. Seemed like a revolving door for that position so I hope they treated them well or maybe they just got new jobs. I'm not too sure. I am blessed to have lived here. I usually have issues with apartment complexes but this one was a great experience! Too bad I had to move for work. I thank the staff and the team that helped keep this place looking nice. All the neighbors were respectful and kind. The dog park did get muddy. I think they watered it too often. I felt safe in the area. All good vibes! All love. Thanks again!

Wonderful location and beautiful new apartments with great layouts! No wonder they are almost sold…read moreout.

I have been looking for an apartment in the area. I stopped by here and was greeted by a young man…read morenamed Brian. He was so professional and friendly. He was extremely informative and showed me around the property. The amenities are great and the grounds are impeccable. This property is in a great location. I'm looking forward to calling this my new home!

I have lived at Courtyards from 2017-2019 and I just moved back in a month ago. I looked at no…read moreother apartment companies, I came directly back. The prices always beat everyone around the area and staff is always super helpful and knowledgeable. I have never had any issues in the 2 years I lived here and none in this current lease. Super quiet, nice and well maintained. I was reading some of the recent reviews and the negative one posted this week. I've read the most recent negative review. Back in 2017 I was getting 1GB internet the day I moved in. I have had no issues in the 2 years prior. With the new company quantum fiber, I am still still getting 1GB internet. It runs 850MBS everyday.

DO NOT BE FOOLED by the photos on the website or the apartment they show you on the tour. This…read moreapartment is the WORST place I have ever lived and the absolute WORST management company I have ever rented from. I should have known I made a mistake when the maintenance man told me what shitty, overpriced apartments these were during the first week of living here. During our conversation he told me that someone had just killed themselves in an apartment that had to be cleaned up and he also told me not to trust anyone in the apartment and that the cops frequented the community. During our time living here I found that to be true when I saw the police here more than 10 times and even once right next door to us when they came to check on our lovely neighbors who did nothing but drink all day, sit outside and scream at each other and smoke cigarettes. Upon moving in to the apartment I found multiple cockroaches, bugs and dust and dirt all over every corner and baseboard. All of the screws inside of the cheap kitchen cabinets were covered in rust. The carpet was obviously not professionally cleaned before we moved in because it still had stains on it as well as hardened nail polish. I spent hours cleaning this place before I felt comfortable moving in our belongings. It took an entire MONTH of living here before we had a working washer and dryer, and after a year the dryer only "works" if you complete the 70 minute cycle two times to dry the clothes. Since we've lived here I've seen multiple cockroaches and at one point we had fleas because management allowed the abandoned apartment next door to become infested with fleas and neglected to take care of it for months after it was abandoned. Our air conditioning broke and it took over a week (yes, in 100 degree heat) before they addressed the issue because management is so disorganized an doesn't know how to communicate with the maintenance team. They said they they would bring a portable air conditioning unit to us and conventionally "forgot" about it for two days. Nice. After three more weeks the air conditioner was finally properly repaired. This is not a non-smoking community and we were basically surrounded by multiple apartments that reeked of smoke and there were tons of children around. Nice. When you aren't smelling cigarette smoke your hallways will smell like dog pee from the people who let their dogs pee wherever they want. The garbage area is constantly overflowing with trash and it smells awful. There are always piles of abandoned furniture sitting by the trash for weeks at a time as well and it's an eye sore. If you want to use the pool be prepared to see a bunch of people who don't even live there that come and park to use the pool and then get back in their cars and drive away. DO NOT RENT FROM HERE!!!!!! Spend a little more time looking for another apartment and I guarantee you will find one that you'll feel satisfied spending money on every month.

This place overall is not a good place to live. overpriced and no elevator for getting to 2nd or…read more3rd floor while paying the monthly rent like you do have it still amazes me. I've lived here for almost 5 years now and the first 2 were great! but not after 5 YEARS!! they are setting to crack down on really little stuff. I've had the same very little table with plants outside my place since i moved in here and now I just received a notice saying it needs to be removed off my patio or else they will charge me then they will remove it. That is crazy to me but not as crazy as randomly after 5 years getting a notice on my door stating they will be doing a "yearly amenities check" then putting a note on my door today saying "you have a new pet please pay us pet fees and submit paperwork of vet and shots when I was only taking care of my friends cat for a week while he was away. I see that there are many places available here and I see why who would want to live in a place that is complete overpriced that keeps going up and up every lease! plus now it feels like you are under a microscope with everything you do in our outside your apartment. we will not be resigning our lease here after July and are more than happy to be looking at other places that are ACTUALLY WORTH THE PROCE TAG!!

Antoinette is such an asset for this community. We also…read moreLOVE the monthly activities she heads up for us. They are so unique. She always has kind words and is so cheerful. She really makes living here a joy.

Moved here in 2022 - it was excellent. Then Hurricane Ian hit, and things seems to go downhill…read more Now, a few management changes later, all is back on track. Antoinette and Luis, the complex managers, take personal care of each tenants needs. They have a major challenge catching up after several years of neglect, but they are doing a great job and with this team in charge, I can recommend Versol highly. They seem to understand that while each unit is just one of hundreds, it is someone's home and the care they take reflects it. Thank you Antoinette. Thank you Luis.