My sales guy is gone but they do make car buying less painful than most. Kudos to my sales girl who kept her promised and had both my car and paperwork ready. I was in and out within an hour. read more

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Nice follow up and extra service. I'll take my Ford Bronco Sport here for service until it's time to buy another. This team was so much better than where I had selected my Ford from. I wish I'd come across them first. read more

So grateful for Clayton he help me get my Bronco Sport 2024... my check engine light came on Thursday morning; I had to go out of town for the upcoming weekend!!! I tried to get an appointment at Plant Ford they could not fit me in until the following Monday! But Gullo Ford got me in and problem fixed by lunchtime! Great crew including the valet check-in guy great personality! Five Stars severs! Oh I forgot the shuttle driver Anthony! Very Professional he's going far in his career! Thank you kindly! read more

Just had the unsavory experience of picking up my car at Gullo Ford in Conroe. I approached the cashier who was busy eating an Uncrustable sandwich, didn't look up at me and just said "Name." Not a question. Just a statement. No greeting. Nothing. The only other thing she said to me was "Cash or card." Again, not a question. After I paid it was "sign here and here" while avoiding eye contact. She then handed me the necessary paperwork, and mumbled "have a good day" still avoiding eye contact. It was weird. I would have given them one star, but the guy in the orange shirt outside was helpful, friendly and smiling. I know everybody has a bad day, but if you're having one, you shouldn't be working in customer service. read more

Shenanigans with the numbers! Be careful of the gap in dates from the time you trade your vehicle in to the time they actually pay it off. Mine was 9 days and thankfully I did get a payoff letter from the lending bank but I was actually paying for a vehicle I traded in for 9 days and I was not happy about that. I was expecting a lot more money from my former lending bank. The dealer's response was dismissive! I purchased several vehicles from them with a planned new vehicle next year, however this will end our business with them. read more

Always great service and honest service, sales and repairs! I have never had a vehicle that was not purchased thru Gullo -Haas Toyota or Gullo Ford in 54 years! First car was a 1965 Ford Fairlane to get to first years of school! AJ. read more

On 30 April 2026, I took my Ford Explorer in to Gullo Ford Service for yet another engine warning light. Gullo Ford said they fixed my car as well as performed a Works Package Multi Point Inspection that included inspecting the brakes. The next day while driving to San Antonio my front right wheel startled a violently shaking, metal on metal noises, wheel locking up. I had to pull over, call a tow truck, and had it towed the remainder of the way to a Ford dealership in San Antonio. I also had to rent a car. The Ford dealership in San Antonio said the bolts fell off the brake caliper. Gullo Ford inspected the brakes less than 24 hours before. So I called Gullo Ford and spoke to Service Manager, Amanda Maize, who refused to acknowledge any responsibility, pay for towing, or pay for the repair at the Ford Dealership in San Antonio. So I called Ford Corporate Customer Relations who agrees with me that Gullo Ford Service failed in their brake inspection and they would contact the Gullo Ford Dealership Manager and file a formal complaint on my behalf. Complaint Number Ref # CXH-07864007-Q4G1X9. Still Gullo Ford has not acknowledged they failed in their brake inspection and reimbursed me. It's also unfortunate because I recently bought a home and moved to Conroe but lack the confidence in Gullo Ford so I'll be driving to Spring for all things Ford Sales, Service, and Parts. I highly recommend you do the same. You cannot count on, or trust the management. I hope this helps others as you decide where to go for all things Ford. read more

Purchased my truck on 12/29/25 from Gullo Ford and had a great experience. Brian Weeks was excellent to work with very straightforward and made the process easy. The dealership also honored a repair we agreed on, which I really appreciated. read more

Purchased my 2018 Ford EcoSport Titanium from Gullo Ford Conroe on July 3rd with the Blue Advantage Plan and had my Ford EcoSport serviced at Gullo Ford Conroe on September 6th. Oil change, tire rotation, multi point inspection. I was not notified of any problems or issues from the inspection and was assured there were no recalls to be concerned about on my vehicle. My car was returned to me and as I began to drive away, my car began to wobble harshly. My car was returned to me without my lug nuts. The associate told me they simply fell off while going over a bump. Was offered a free servicing and detailing at my next visit because they also flipped a cup and spilled a drink in my backseat. On December 4th I returned to have my vehicle serviced. Tire rotation, multi point inspection, oil change. Once again was told nothing is wrong with the car, everything looks good, no issues or recalls. December 15th my car dies in the middle of the highway with no warning. Called Gullo Ford to try and understand what happened they said if there are no lights on they don't check it. Took my vehicle to the closest Ford Dealership for repair only to be told my Blue Advantage Plan that I thought Gullo Ford Conroe had sold to me doesn't exist and it will be $7469.55 to repair it, plus a $200 diagnostic fee. My recommendation. Don't shop with Gullo and avoid Ford altogether. read more

Gullo Ford of Conroe - Had my Ford EcoSport serviced at Gullo Ford Conroe on September 6th. My car was returned to me without my lug nuts. - Car Dealers Near Me - Conroe, Texas

Great experience, seamless process got the car I came to look at straight away, they lowered it 2.5 k for me and got me straight to financing. No bullshit around here. read more

Wrote a review a little over a week ago warning people of a used 2017 f250 they were selling cause it was profusely leaking trans oil at an alarming rate and was also leaking engine oil and none of the overhead electronics worked. I thought I would give them the benefit of the doubt and tried buying a new f250 from them cause it will be backed by ford , not gullo. Long story short I am now banned from gullo ford cause I warned buyers of a ticking time bomb, I would feel horrible if a family man bought the truck and it broke down on him costing him thousands and leaving them stranded. I am now banned from gullo and do not recommend buying from them , read the 1 star reviews they are all accurate. read more

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Reviews All internet31 work23 cashier22 popcorn14 +6 Sort by Most relevant Newest Highest Lowest Joe Schroeder Local Guide·25 reviews Do NOT BUY A FORD. Are they number one in anything? ... More 1 Gullo Ford of Conroe (Owner) Edited 2 years ago Joe Schroeder, thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care! Patrick Utecht Local Guide·43 reviews·3 photos 3 months ago I have been a pretty vocal critic of Gullo Ford after some unpleasant experiences with their service department. I decided to give them a try on a new 2025 Explorer ST they had on the lot because the online price looked appealing. Aaron in ... More Photo 1 in review by Patrick Utecht 1 Gullo Ford of Conroe (Owner) 3 months ago Hello Patrick, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels! Christina Tomlinson 5 reviews·2 photos a month ago I recently brought my 2023 Bronco to Gullo Ford of Conroe for a few warranty repairs, and I want to give a big shoutout to Clayton Babineaux for his excellent service. ... More Photo 1 in review by Christina Tomlinson Gullo Ford of Conroe (Owner) a month ago Hi Christina, thank you for choosing Gullo Ford of Conroe and for taking the time to share your positive experience with Clayton and our service team. We're delighted to hear that we were able to handle your warranty repairs promptly and accurately. We appreciate your recommendation and look forward to serving you again in the future. Walter T Local Guide·66 reviews·19 photos Edited 2 months ago Update 10/09/2025: I just want to give an update to this review. Colin reached out to me Monday ... More Photo 1 in review by Walter T Photo 2 in review by Walter T Photo 3 in review by Walter T Gullo Ford of Conroe (Owner) Edited 2 months ago Walter, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Joe Schroeder Local Guide·25 reviews Edited 6 minutes ago Do NOT BUY A FORD. Are they number one in anything? They sure are! Ford is number 1 in recalls for 4 years running. I purchased this piece of junk new from them in 2023 and they have the Worst service ever, this thing has had countless recalls and problems since I have purchased it and this time around after nearly a month of trying to get it in for transmission issues they refused to even diagnose what I brought the piece of junk 2023 Bronco sport in to have diagnosed in the first place. They Made sure they delayed long enough to get past my warranty expiration date for said transmission issues. Then charged me $142 for a diagnosis that in my opinion was pointless. They found something that had nothing to do with the original issue and then wanted to charge me $900 for repairs that I didn't bring it in for. I Have started the process of reaching Ford Corporate and Turning this piece of Junk into a rolling billboard to Warn others. In my opinion STAY FAR FAR AWAY AND SAVE YOURSELF THE FRUSTRATION AND HEADACHE read more

I just bought a vehicle from Gullo Ford of Conroe and received excellent service from Jacoby in sales and Jordan in finance.

Getting a new F-150 for my 18-year-old at Gullo Ford was a rollercoaster--but thanks to Aaron Robertson, it ended exactly where I needed it to. I came in for Ford's national lease promo with specific numbers in mind (monthly payment, deposit, term, and mileage), and Aaron immediately understood my goals and got to work. As is typical with many dealerships, once the deal moved from Aaron's desk to the sales manager and F&I, the "based on a specific MSRP" fine print and other back-and-forth started to cloud what should have been a straightforward promo. It felt like the familiar smoke-and-mirrors phase where the numbers begin to shift. This is where Aaron really stood out: he fought for my deal, kept the conversation anchored to the national program, and pushed internally until the final paperwork matched exactly what I expected--no surprises on payment, drive-off, term, or mileage. Aaron was professional, transparent, and incredibly persistent. He balanced my objectives with the store's minimum targets without losing sight of what I asked for. In a dealership environment that doesn't always put the customer first, Aaron was the clear exception and the reason I drove off in the right truck at the right price. If you're shopping at Gullo Ford, ask for Aaron Robertson--he's the advocate you want on your side. read more

Daughter needed a car. Wife and daughter went to Gullo Ford and met with Karl. Karl showed them the cars they were interested in. Great service from Karl. When it came time to talk about price, Karl quoted the sticker price. Understandable place to start when given a counter offer by my wife the sales manager Jason Banks came over and informed her that Gullo Ford doesn't negotiate price! It was take it or leave it!! Even after being showed the same vehicle at different dealership at the price she was offering, Jason stated he didn't care and that was the only price he was going to give her. He told her "nobody negotiates anymore"and "he should have bumped the price up $6k so he could make me "feel better"... He was condescending and lacked that professional aptitude. Jason stated to "watch out" for any internet pricing from other dealers because only his dealership had the best and lowest price. P.S. Jason was worried about my wife leaving a review too...and stated this on her way out! Rude man. So she left. They went to Auto Nation in Katy, Tx and payed $6500.00 less for the same car and they also included some free stuff. Yes same trim level with actually better rims! So unless you want to just pay the "overpriced"sticker and deal with a pompous dealership manager like Jason banks, do your self a favor and just go some where else!!!!! Not afraid to walk away from that type of service or being treated as less than. read more

Gullo Ford of Conroe - Bronco sport outer banks - Car Dealers Near Me - Conroe, Texas

Super unprofessional. My car was delivered Sunday. I couldn't get an answer from Willie. Who's the service manager, to get status of it. Never returned my phone calls either. I've left 2 voicemails and not a single follow up. Terrible management read more

I went in yesterday with no appointment but a car in mind. Ricardo greeted me and worked with me, and I'm glad he did! He was patient, knowledgeable and real! I didn't feel pressured by him whatsoever. After taking the initial car I wanted on a test drive, I asked him for comparable vehicles and he pulled 5 others for me to test drive, with the help of his trainee, George (who was also super genuine and knowledgeable!) I ended up walking away with a different model of the car I wanted and I'm very happy with my experience with Ricardo! The whole process was smooth and everyone was friendly. I'll definitely recommend Gullo, Ricardo and George to anyone looking! read more

Gullo Ford of Conroe - Car Dealers Near Me - Conroe, Texas

I went in for a recall and I left my wife's $300 dollar Ray-bans I just purchased the same day.I forgot about them until I got home as soon as I realized what I did,I went back and they were gone and workers and managers were rude about the situation bunch of thieves so they lost my business I went elsewhere and purchased a new vehicle. read more

Very friendly and thorough great work on my 2024 Mustang! Noah was extremely helpful!

Oh thank you Brian Weaks!!! We sat, we learned & most importantly he listened to everything I needed and got me an amazing deal. He was kind, tentative, professional & a great salesman; not just to me to my mechanic too. Would recommend ASK FOR BRIAN read more

Went to purchase a Lexus IS. Brian was my sales representative and he was very helpful and professional. I got a really god deal, would definitely recommend again. read more

I have bought several vehicles from Gullo Ford, and they have always been professional. Whenever I've taken my vehicle in for service or recalls, they've treated me right. read more

What happened to Gullo FORD? I have been loyal to Gullo for the last 18 years. I went to Gullo Toyota with my Camry and they to Gullo Ford with my last 2 ford Edges. At least every 6 months I go there to have my Ford Edge serviced and checked. I went there today for an oil change and a checkup. I was shocked. 1. I sat in the bay for 6 minutes until someone came out. I explained I had a 12:30 appointment and he said ok. A few minutes later a man came out and I told him I was there for my appointment. I showed him the flyer they sent me for "The Works" and he told me they didn't have time for the works. OK 2. I went to the waiting room. Then I got a text telling me all the things wrong with my car and an estimate for the service. I could see the man sending the text where I was sitting. He apparently could not come over and tell me about the issues. 3. I walked over to ask questions about the text. They told me I needed a filter that I had just replaced 6 months ago which I doubted I needed. He told me my brake pads would need replacing but not today, they had no time. 4. I had to then go into the text and approve what I was going to have done because apparently standing right there with the service technician he could not handle that for me. 5. I went back the 20 steps to a chair and waited for my car. Then I got a phone call from the technician that my car was ready. I could see him talking to me as I was sitting right there. 6.I went to pay and that is when the day got crazy. She told me it was $500 and that was fine. She asked if I was paying with cash or card and I said card. She ran the card, and I noticed the screen said I was being charged a 3% surcharge, over $16.00 because I was using a card. I asked why are you charging me for using a card. "It is a credit card, and we charge for the fees." I said, "who doesn't use a card?" "If you use your debit card, it is the same as cash and there is no fee" she replied. I was dumbfounded........REALLY.........Gullo FORD was so bad off they had to charge me $16.00 to use a credit card???? I was paying $500.00 for oil change, an air filters, cabin filter and brake fluid flush. I cancelled the payment and used my debit card, and they waived their fee. I was fortunate that I had the money in the bank to pay $500.00 when I went in for an oil change but how many folks in today's economy can afford that kind of expense in cash. When I got in the car, they had moved my seat so far out of position my memory button couldn't even automatically reset it. I was exhausted and so sad about the fact I wanted to support a local business, and it was a disaster. I will never go back there. No one would talk to me, I suspect they charged me for a filter I didn't need, and then they tried to charge me a service fee for paying them. How sad to see a place I truly respected go so far down in service. If you want a "dealer experience" avoid Gullo Ford. read more

Long story short, Gullo took care of my issues. Earned a forever customer here. They do the right thing. Avoid going to shady mechanics. Do it right the first time. Highly recommend! read more

Gullo Ford of Conroe - My car they worked on. - Car Dealers Near Me - Conroe, Texas

When I test drove the mustang I would eventually purchase for my daughter, I was initially informed the air wasn't working and that it may be low on refrigerant or just because car was sitting for a while. As I drove it, the air started working as it should but I was told to just get refrigerant checked and of course that's no big deal so it wasn't a major concern for me. So, after all paperwork is done and 10 minutes into the drive home I hear noise from engine bay along with the ac blowing hot. I immediately text the salesman and tell him what's occurred and that I'm going to stop at auto zone for refrigerant because it may be completely flat now. I arrive at my nearest auto zone still thinking, no big deal, gonna just charge this ac up and my daughter will be good to go. As I lifted the hood, I see that the ac belt is shredded at the bottom of engine bay. I notify the salesman again, this time saying I believe the compressor is seized then asked can yall look into and repair since I literally just purchased. He said he will check with manager and see what they can do. The next day I call to see if I can get repaired or even possibly reduced pricing for repair just due to severity of situation and how if I would have been given proper diagnosis of the ac situation I could have properly priced vehicle. However, I was told there nothing they would do because they already put enough money in the car and there was no other options. So I rented a vehicle for my daughter to get to work, etc and arranged for mechanic when time permitted to get new ac compressor installed. In all, I'm not happy with the response from dealership indicating they're not worried about help solving customer issues after they've left the premises. We drove from Katy to do business with them by the way. read more

Lured me in with a great price on a truck. I was told I was I approved. So I sold my only means of transportation. I was under the impression I had bought the truck. I even called the next day just to confirm we were still good and to check and see if they needed anything else. He said no we were good and i could pick it up at noon the next day. Later that evening I got a text from my sales agent Ronnie. He stated they had a contract on the truck the day before. It was gone. But funny thing 2 days later it's still on their website. I have literally watched them change the price of the truck 4 times now on their website in 4 days. No one there will call you back. Unprofessional and unethical. read more

Gullo Ford of Conroe - Car Dealers Near Me - Conroe, Texas

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Impeccable Customer Service, Always Deliver what they promise, Willing to go the "Extra mile- With a Smile." Highly recommend Emily , Thanks to all Emily great job read more

Gullo Ford of Conroe - Well done - Car Dealers Near Me - Conroe, Texas

I have purchased 3 brand new vehicles from the Gullo businesses: 2014 Tacoma, 2017 F-350 and a 2021 F150 king ranch. Baring Devine intervention, I will not be purchasing another vehicle from ANY Gullo operation. Why, you may ask... because their personnel tend to exhibit sanctimonious, self-important, self indulgent behavior where disregard of the truth is commonplace. They care about closing the sale, once the sale is closed they essentially forget who you are as a customer. Most likely because they got your $$$ and don't expect to see you again. Don't make the mistake of being a soon to be overlooked account, spend your hard earned money at a dealership that respects you and is truly grateful for your business. I'm moving on goodbye Gullo read more

Drove 1.5hrs to come look at a truck that was listed on their website. Salesman (Aaron) couldn't show up on time so I got passed to someone else. Went out to look at the truck, and found out the information was inaccurate and listing had the wrong pictures. I set an appointment 2 days prior, apparently no one verifies their information. Thank you so much for wasting my time and fuel. I would avoid this place. read more

WARNING!!! BELIEVE ALL THE BAD REVIEWS!!! I have never dealt with a business that cared any less about their customers. I purchased a 2018 Tundra online for $34,428 and had it shipped from Texas to Florida. I was told it was in excellent condition with no dents or scratches. I was in shock when it arrived. Dents in both doors, dents in the roof, dents along both sides of bed, windshield was broken in three places, rust in two places on hood as well as around sunroof and scratches everywhere. I called and was told it was my fault for buying without driving to Texas to look at it. Dustin was the first insulting and disrespectful manager I spoke with and the other was Brett Rodriguez. I was told Brett is an owner. Brett actually had me send a copy of shipping costs for reimbursement and then... nothing. After this initial contact, they wouldn't take my calls. I have been trying for a month. Worst vehicle buying experience of my life. read more

I'm not going below 3 stars only because I was told an hour to an hour and a half when i arrived; however, a tire rotation and oil change should not take that long WITH an appointment. I didn't wait after noticing my car was still sitting in the same spot after 40 minutes. Another time, maybe an early appointment. read more

I love this dealership!! They are always so accommodating! Excellent product, fair service and very nice people!! Nicely laid out for looking for a vehicle. I'll be back!!! read more

If you care about customer service, avoid this place. I scheduled an appointment far in advance to address two service items: a software update and a rear camera recall. I took a day off work since I wouldn't have another way to get to work. The vehicle was dropped off in the morning, and I received a call from the service advisor later that day at 3:10 pm informing me that they completed the software update but did not have the rear camera part and were expecting more the following week. They asked if I could leave the vehicle with them until Monday, which would mean being without a car for five days! Ridiculous to consider the idea. If they had been upfront about not having the part, I would have rescheduled my appointment to get everything done in one day like I initially planned. Now, I have to take another day off work, which is incredibly inconvenient for me. This kind of disregard for customers' time and inconvenience is unacceptable. I'll be taking my business to Planet Ford in the future. read more

Bought my "exploder" from here they said they put a new engine in and now it's done for 3 years later which I still owed. I went purchased the extended warranty and went in last year because my sunroof was leaking. They fixed it but didn't fix my visor which homelink stopped working due to the leak and after tried to charge me but fixed that to make it right at least. I ended up going with a Toyota from Mike Calvert! They were awesome and worked with me. I will have my SUV worry free for years to come. The only reason I gave 2 stars is because Juan really worked with me to get the right car. If you must have a ford see Juan. He will get you into a vehicle... my advice... don't trust the service department and what they say if there are problems and READ your warranty and keep it. read more

I have bought two expensive vehicles from this dealership, my next purchase will will at another Ford dealership. If you window shop on days they are closed you will have the police called on you, and they will show up in overbearing force. Apparently shopping for a new Bronco and looking under to see the shock color to tell if it is sasquatch or not is enough to warrant this very uncomfortable experience. It felt like they just wanted me to say something they could use to get an arrest for their quota. How much worse this could have been for Gullo if these police has their way and arrested someone who was mearly thinking about purchasing a 58k+ vehicle from them, that is not a good way to retain customers. I have been driving for 30 years now and never have I had a lot call the police cause I was looking at vehicles while they were closed. If you don't want people window shopping then you need to have no trespassing violators will be prosecuted signs. There are plenty of other dealerships that don't treat past/future customers as criminals. I am going to be in the market for either and f150 or a Bronco in the next year, but rest assured I will not have to worry about giving Gullo Ford any more of my business except for recalls. read more

Update: Got an email from the salesperson and decided to give them a second chance. Got a trade in estimate from another Ford dealership in writing (more than DOUBLE what Gullo offered) and sent to Gullo since they still have the exact vehicle we want on the lot. The sales manager said "sell your car to them and bring us the cash". Ummmm...that wouldn't offset the sales tax on the new vehicle. We aren't stupid. The insulting behavior of this dealership just continued. Obviously didn't want our REPEAT business. Other dealership had our exact vehicle in transit and we will have to wait a week until we take possession. Very transparent with everything bc they are part of Auto Nation. Told us family owned dealerships like Gullo usually lower the bar to nothing on trade ins. Just purchased from that dealership this morning and very happy. Will never recommend Gullo. read more

BAM! They nailed it. From the time you drive in and get greeted by one of these really polite young people who welcome and direct you to the guys at the service counter. They dress neat, they act polite, they are good at what they do and the only thing they are not is cheap. It does cost to fly first class. Great job Tony Gullo and family!!! read more

Information that your sales staff provide is inaccurate and unreliable Very frustrating to work with this dealership for the past two years read more

Went in for water pump replacement, I was told the cost was $1,200 which seemed after researching, but no other place close by could do the work. After paying over $1,300 after taxes looking at the receipt the labor cost was $790 for 4 hrs of work for what on average all together was $250 3x the average. No wonder if was never disclosed until after payment. read more

I absolutely love my 2017 Kia Sorento we found here at Gullo ford. Martin Madrid was our salesman, he was incredibly patient, helpful, and kind. We didn't feel pressured to buy like at other dealerships. They were honest with us on our trade in and gave us a great deal on that. We never had to wait very long for help and the reception staff was very nice. Thanks for making buying a new car stress free ! read more

Gullo Ford of Conroe - Car Dealers Near Me - Conroe, Texas