I cannot recommend this business enough. Will was an absolute dream to work with. He walked us…read morethrough every single step in detail, told us what to expect for the inspection and the communication was above and beyond what I expected. Kevin was the one who came to do our inspection since Will was busy inspecting other houses. They were able to get us booked on VERY short notice. The inspection and report was incredibly thorough and easy to read. Kevin kept us in the loop throughout the whole process. We are so thankful to Will and Kev in for making this work for us and doing such an amazing job. HIGHLY recommend Southern Charm inspection services to anyone and everyone in the area needing one!!! Thank you SO much for the great and painless experience.

I hired Will Heath of Southern Charm Inspection to visit a Wilmington home I am buying. He did the…read moreinspection May 1, 2021 and promptly sent a report. While he finds no major issues, a result that was in line with my expectations, the report provided very little value as it was mostly cut and paste with sections that informed me of what vinyl siding is made of (vinyl!) and other useless "filler." He took pictures of major house systems such as HVAC components and the water heater labels, including the images in the report. This inspector didn't bother to take down the model and serial numbers and research when they were manufactured. I've moved quite a bit as result of my work and I have probably read more than a dozen home inspectors' reports. In those reports, they have always tried to document the age of major systems--not offer an opinion but factually state the manufactured age. Will Heath didn't even try. The dishwasher and the sink disposal didn't "fails to operate as intended," according to the inspector, and I should hire a qualified repair technician. That's it. Is it leaking? Does it have power and water? Can you turn on the power? What facts can I provide to a technician when I schedule a repair? I can't even tell if I should call a plumber, electrician or appliance service tech. The Southern Charm report says that some window sashes had broken springs. How many? Which ones? The inspector didn't bother to provide those facts. I am a five-hour drive from the home I'm buying and have no idea if it's two windows or twenty that need repair. I'm buying the home from an elderly person who couldn't provide the roof age. I called him beforehand and asked him to look closely at the roof shingles. He was very pleasant and agreeable at that time. I completely understand he is unable to walk the roof but he did look at it without going up there. So, what did he see? "No obvious or observable defects," Heath writes. Hardly useful. When Will Heath heard that I was unhappy with his report, he said that my only option was to complain to the state licensure board that his work was not in compliance with their regulations. I have no doubt that it was. My stated issue with his work is that it was skin deep and didn't bother to provide complete information permitted by the state. I wasted $335 with Southern Charm and Will Heath.

Oct 2024. My heat pump went out. So we called this guy. He came the very afternoon as he had…read morepromised. On time as well. Diagnosed the problem and fixed the problem. He even communicated with my home warranty company so I could get reimburse. Great service and professionalism. You will not be disappointed

Our AC went out and they were super responsive. Getting a crew out the same day we called, the crew…read morewas extremely professional. Will most definitely call them back if I need to in the future!

Also known as Zini's Construction and Jacksonville Fence Co. Kyal and his wife came to look at what…read moreI needed done and stupid me did not get a contract, but I did approve an estimate. And I have all my text messages on what you promised. I just found out that this person is not licensed in North Carolina and probably not insured either. He did not clean anything up. He left a big mess and I am stuck cleaning up most of it. I'm supposed to also have a one-year warranty which he refuses to come back and fix what's wrong. He also left a defective double gate which he still refuses to come and fix. I am left to get a lawyer now and if anyone else wants to jump in on this, please contact me at 252-876-5955 and we can sue him together. This is a very shady, dishonest person. I believe he even brought his wife here to sway me the first day they showed up. She was really sweet and talked about him not messing up my landscaping and everything. He ended up doing just that. I have been digging clay out of my white rocks and landscaping for weeks now trying to get it back like it's supposed to be. Nails were everywhere and I told them several times. I have a robotic Lawnmower, they didn't care. They left old fence hardware thrown haplessly in corners that I had to remove. The excess clay for the new hose being Doug was supposed to be raked out and used to cover the old fence post hose and excess was supposed to go in the back of the gate raked out. When they dumped all the excess in the back of the gate and left big old piles of clay, nails and string, and everything else in it. I had to literally go fill up my John Deere cart, haul it to the front, put it in the back of my SUV and take it to the Tuscarora landfill. This is a scam artist. If you got lucky and he did something right then great but if he messed up something like he did here, please contact me like I said I have a lawyer. It's been over a month and I am still cleaning up the mess that they left. The mess that they promised would be cleaned up.

Stay away from Zini construction / Zini and Son / Zini N Son / Jacksonville Fence Company). Kyal…read morewas hired to install a chain link fence. He and his crew's work was horrible. I contracted him and he came out and I showed him what wasn't acceptable. He came out about a week later and not only did he not properly correct 3 issues but refused to do anything else claiming there was nothing wrong the the rest of the fence. I said I wanted the name and policy number of his insurance co. He told me the name but won't give policy number. Since then he won't return my calls texts or emails and hung up on me when he did answer. I hired another contractor that gave me an estimate of $1200 to repair and properly re-install the 300 ft. fence. This is only 16 of 74 photos showing faulty sections of installation. Will be taking him to small claims court.

I couldn't be happier with Mr. Cruz. I reached out to him through one of the Home Advisor sites…read moreand he called me the next day. He came out that night to look at my job (replace 2 broken windows in my mobile home.) Quoted me the next day and came to do the work the day after that. He's a quiet man with passable English, but works fast and clean. I would def hire him again!

From the owner: I create loyalty and respect. Exceptional customer service one by one, not many in one time. My…read morecommitment to high-quality product and innovative solution tailored to the clients' specific needs. I have strong knowledge and skills. Transparent about thing y do and why.

These guys were building a fence for our neighbor but I had built my picket fence slightly over the…read moreproperty line. I spoke to the man in charge and he was able to remove my fencing/posts, build the new fence, then re installed the portion of my fence needed to tie in. Extremely professional. While the workers were outside playing music they noticed my kids were home and we had our windows opened so they played kid friendly music while we were able to hear it. Our dog is pretty loud and barked at them occasionally but the workers stopped to pet her and say hi on breaks. Professional staff, quality fencing, easy to talk to, and overall great company. The fact that they resolved what could have been a controversial situation cordially and with the utmost respect shows that they do more than simply build quality fencing. I cannot recommend this company enough.