Do NOT hire this company. I'd give negative stars if I could -- terrible workmanship and even worse…read morecustomer service We hired WiseGuys to soft wash our home, primarily to remove pollen and cobwebs, and to clean pollen from our outdoor furniture. We had used them the previous year and had a good experience, so we were especially disappointed by what happened this time. The work was unacceptable. Pollen and cobwebs were left throughout the property, the glass was streaked, and our outdoor furniture was still visibly covered in pollen. I was able to wipe much of it off myself with a sponge and garden hose. The technician, Stephen, said the job should take several hours, yet about 90 minutes later he was looking for someone to sign off on it. When my husband pointed out the numerous areas that had not been cleaned, Stephen became aggressive and argumentative rather than addressing the deficiencies. I ultimately asked him to leave. More concerning, we specifically instructed him to protect our electrical components and outdoor heaters from water. Despite that, he sprayed water directly into interior electrical outlets on our covered/screened porch and onto outdoor heaters. The job also resulted in property damage. A porch screen was torn, my dress was damaged during the interaction, and there was discoloration/bleach spotting on stained outdoor cabinetry. There is also significant etching/pitting in our new concrete that becomes clearly visible when the surface is wet. I have photographs documenting all of this. I provided WiseGuys with 32 photographs immediately after the service and another 71 photographs when requested. I was initially told I would receive a response within 24 hours. Instead, I spent weeks following up and eventually dealt with Levi in operations. In an effort to reach a reasonable resolution, we agreed not to seek reimbursement for the damaged/stained wood (or the concrete which I didn't even mention b/c at that time it hadn't rained so we hadn't seen that damage). We asked only that they address the torn screen and damaged dress and arrange an electrician to inspect the outlets and heaters that had been sprayed. Levi initially said WiseGuys had an electrician they worked with and would arrange the inspection. They later offered $350 for the screen and dress -- but then backed away from their commitment to send an electrician. Levi also promised written documentation of their offer, which I never received. I ultimately escalated the matter directly to the owner, Wesley Bloeme. I sent him a detailed packet containing the timeline and photographs and gave him an opportunity to respond. I also followed up with Levi regarding the promised documentation.Neither responded. That is ultimately what is most disappointing. Mistakes can happen. Poor workmanship can happen. What matters is how a company responds when a customer brings a serious problem to its attention. After months of follow-ups, extensive documentation, and multiple opportunities to resolve this privately, WiseGuys chose not to meaningfully address the situation -- and ultimately stopped responding altogether. Their website promotes "100% Customer Satisfaction," "Fast Response Times," and "Satisfaction Guaranteed." My experience was the exact opposite. I have photographs and documentation supporting everything described here and have attached a sampling. Look closely at the photos and ask yourself whether this is the quality of work you want to pay for. My advice: hire someone else. I would never use WiseGuys again and strongly recommend looking elsewhere.

Destroyed my plants with chemical spray, on top of several unprofessional moments throughout the…read moreafternoon.

Expectations exceeded…read more The work these guys did around our house was awesome. The level of professionalism was unmatched and I highly recommend them for paint and roofing work. There was no spillage and very few nails left on the property. They did a magnetic sweep and the end of the day and came back the following day to insure there were minimal nail hazards. https://m.facebook.com/bullardexteriors/?_rdr http://www.bullardexteriors.com

Had me sign a contract for work to begin ...no issue there. Issue came when an additional invoice…read morecame well after the work was completed and was paid for indicating that I owned nearly another $1,000 for "upgrades"... which were already on the first contract.

Highly recommend!!…read more Jon was super professional, efficient, and affordable. If you are in need of anything roofing, I highly recommend you giving this company a shot! Thank you again!!

I had a new roof installed approximately 4 years ago. Colby helped us deal with our insurance…read morecompany on completing the job. Our insurance company wanted to only replace a section of the roof, but we had a full replacement option with our coverage. Colby and ET Restorations helped by getting me connected with a 3rd party independent inspector who fought for us. Ultimately, we got our roof replaced and ET Restorations completed the job quickly and efficiently. Fast forward to this past week. I found a water leak in the attic. After walking around the exterior of the home, I found three shingles had broke off in the recent storm. I called ET Restorations and they set up an appointment for the following day. Colby and Jon came out and took a look at the roof. They were able to get to work, and quickly replaced the small sections that had broken off. What a great company! Highly recommend.

I can't tell you how pleased we were with Top Notch Roofing and Construction. We had to have a new…read moreroof due to several factors - bad quality shingles, hail, and wind damages. I had used Top Notch one other time to replace a roof on a small rental house, and the job he did on that was good so I decided to have him come out and bid on my home's roof. After getting the go ahead from the insurance company I called Mike Smallwood at Top Notch and he came to my home with samples. I wasn't liking any of the samples he brought. We discussed what I was looking for and he suggested a different set of colors and brought samples for that. We found the color that best matched the existing roof. I'm not a big fan of the large color differences in a lot of the new style roof colors. They look like checker boards. Way too busy. I like a more subtle color variance in roofs. I'm picky!! We climbed a latter and took the samples up to the roof to see how they looked. We were satisfied with the Weathered Wood Shadow. A GAF brand shingle. It was perfect. The date was scheduled but three days before the install he called and asked to push the date back one day due to the weather forecast. He was spot on. It rained heavily the day of the original schedule. On install day he met his crew early at the house. They prepared the yard with tarps to cover and protect shrubs and our swimming pool. The job took two days. The team of guys he uses were awesome. A few minor things were noticed as the new install progressed and Mike took note and took care of them in a very expeditious manner. After the roof was complete and the work finished, Mike and the crew went around the yard picking up debris, trash, and nails. The yard LOOKED fantastic when they left. We did not have to do a thing towards getting our yard back in shape. Thanks Mike for a great job. Well done. I can highly recommend you to my neighbors and friends. Of which I already have.

Mike gave me a fair quote and had my new gutters on in one day. The yard was picked up afterwards…read moreand he came out personally to inspect the job even though it was small. The hands on service really made a difference to me. I will use them again.

They did a great job and the finished product looks great. They even added touches not originally…read morein the quote

Their work was very professional, accurate and good, even the price was also reasonable.read more

What a great job Roofer Express did on my house…read more I had been having trouble getting a roofer to quote my home. When they heard that the insurance company wasn't going to pay for it, they ghosted me. I had been trying for a couple of months. I met Mike Roberts standing in front of a home in my neighborhood as the Roofer Express team was pulling off the old shingles. I was riding by on my way to work, so I turned around and got his card. I asked him to look at my house and give me a quote. I had the quote by the next morning. Then I did my research. Hmmm... A+ on BBB.org, good reviews, and the neighbor gave them a glowing recommendation. I don't know roofing companies, so those sorts of things make a big difference. I got three quotes. Two were in about the same ballpark, including Roofer Express, and the third was more expensive. Mike Roberts impressed me with his timely response and the effort he put into answering my questions. The installation process went very smoothly. Mike Roberts maintained good communication throughout the project. The pre-installation walkthrough answered my questions and gave me a good understanding of what I needed to do to be ready for installation day. The materials arrived on schedule the night before the install. The team arrived promptly at the scheduled time. Mike Roberts was also the project manager and was on-site for most of the day to ensure everything went smoothly. He identified minor items for his team to address and made sure they were taken care of. When my wife had to leave for work, he made sure there was a clear path for her to get out. Getting a new roof can be messy, but they didn't leave a mess behind. They cleaned up thoroughly, and our plants and garden were all in good shape at the end of the project. I didn't think it would matter, but yes, our new roof makes the house look better. Unfortunately, now the paint stands out as needing a refresh. When the time comes, I'll be calling Mike. He can help me with that too.

I started with a different roofing company and discovered I only had a minor repair to fix the…read moreissue with my roof. The roofing company said that they would get back with me to schedule the repair. one month later and 2 phone calls to the first company, I never got a call back. I called Peter at Roofer Express . He came out that week fixed the repair the same day. Great quality work. call him

Great experiencing working with the company. Stephen Neal, our agent helped us a great deal on this…read moreproject for a property in GA. After the storm earlier this year, Stephen helped us dealing with the insurance assessment, arranging the project and everything in between - while I was thousands of miles away and across the boarder in Canada! It couldn't have been so easy getting the claim to completing the project being so far away without their help. I highly recommend Stephen, and this company, to anyone who is looking to these types of project.

Started out ok with Shannon, then the estimate came. I decided to get another quote or two, as it…read moreseemed rather hight. The other quotes came back for thousands less for the same exact thing. When I asked to justify or price match, I was met with a lot of angry toned texts and excused regarding the subpar quality I am going to get, and he even suggested I was trying to rip off my insurance company and profit. If anyone is trying to profit off of insurance, it is 100% Perimeter roofing. They are extremely high, they try to grab every penny they can such as claiming my gutters and downspouts were damage by hail. We didn't even have hail come through, it was wind damage. Watch out for these guys and get other quotes. This business is rife with people like this.

I called Cranor Roofing after a hail storm in March of 2023. Ben Cranor reached out to me the same…read moreday and scheduled a visit for the following day. He brought several samples and walked us through what would be the best color to install in order to make the house look even better. He recommended we use Owen Corning Duration shingles and go with Williamsburg Grey. Once that was done, the shingles and the material were delivered the day before neatly stacked. The following day his crew and him were at our place at 7:30AM. His crew took meticulous care of our yard before starting. They stared around 8:30AM and were done before 7:00PM. NOT A SINGLE NAIL LEFT BEHIND! And, many code upgrades and changes to ensure rain water is moved away from the corners of the house. Thank you Ben and crew. The following week, his gutter folks showed up and installed our new gutters and downspouts -- upgrade to a 6" gutters. Again, not a single nail was left behind and our house looked great. Highly recommend Cranor Roofing. Great company and magnificent management and crew!

Ben has replaced our roof twice over 20 years. His crew is does a great job with no issues after…read morethey leave. Ben team handles the insurance company and their shenanigans. His team also replaced our gutters and put screens on them so they are maintenance free. Great guy with a great crew doing great work. Our roof looks the best around.