Great experiencing working with the company. Stephen Neal, our agent helped us a great deal on this project for a property in GA. After the storm earlier this year, Stephen helped us dealing with the insurance assessment, arranging the project and everything in between - while I was thousands of miles away and across the boarder in Canada! It couldn't have been so easy getting the claim to completing the project being so far away without their help. I highly recommend Stephen, and this company, to anyone who is looking to these types of project. read more

It is deeply concerning that an organization with such a well regarded reputation continues to demonstrably fail at the fundamental execution of a claim initiated over two years ago. I'm forced to question their operational oversight and accountability. To date, I've had 3 separate inspections by 3 different company representatives. In each instance, all requested documentation that was submitted promptly. However, following brief initial exchanges and assurances of progress, all communication eventually ceased without explanation. Most critically, subsequent inquiries and emails have been left unanswered. It's concerning that the engagement of the third and most recent representative was in response to a formal complaint regarding the unexplained disappearance of the previous two reps. The fact that this pattern of evasion has now been repeated across 3 reps strongly suggests that these failures are not isolated incidents, but rather indicative of a systemic cultural issue. read more

I am extremely disappointed with my experience with this roofing company. Before the roofing work began, my air conditioning system was fully functional. After the project was completed, my AC stopped working because the crew drove a nail directly into a pipe during installation, resulting in $1,890 in repair costs. Despite clear evidence that the damage occurred during their work, the company refused to take responsibility and instead pointed to contract language to avoid accountability. Professional workmanship should include reasonable care to avoid damaging a customer's property. In addition to the AC damage, the crew also caused cosmetic damage that was never repaired because they did not have the proper equipment, including a tall enough ladder, to complete the work correctly. I trusted this company and made sure everything was functioning properly before the project started. Unfortunately, I was left with expensive repairs and unresolved damages after the job was completed. I hope the company reconsiders its position and takes responsibility for the damages caused during the project. Homeowners deserve transparency, professionalism, and accountability when hiring contractors. read more

I initially had a good experience when my roof was installed by Perimeter Roofing. The work quality was solid. Recently, I noticed a wet spot on my ceiling and contacted Perimeter Roofing first. Their technician was professional and determined the issue was not the roof itself but an aging dryer duct that needed replacement. The issue was an active leak with rain in the forecast, but Perimeter Roofing could not schedule the repair until late the following week. I contacted two other reputable roofing companies who could both quote and complete the work within a day or two. I moved forward with one of them and notified Perimeter Roofing. Only after I declined did Perimeter Roofing say they could suddenly get someone out sooner. When I still chose to proceed with the other company, I was told my roof warranty would be voided if I used another contractor. That felt like an attempt to strong arm me into staying with them. I went forward with the other company anyway. Without sharing Perimeter's quote, every other estimate I received was at least three hundred dollars less. Based on those quotes, Perimeter Roofing appears to mark up repair work by roughly 20 to 25 percent for existing customers. Because of the strong arm tactics and inflated repair pricing, I will not do business with Perimeter Roofing again. I have shared this experience with neighbors and local HOAs so others can make an informed decision. read more

I want to give a big Thank You to Andrew Diffley and his team. It was several months ago. The roof of my new build townhouse was only 2 years old, but the warranty had already expired and there was water coming through the ceiling on the 2nd floor. I was very distraught. My friend and realtor gave me Andrew's phone number. I called and he came that evening after work with 2 other team members. I was so grateful that they could come and look and give an evaluation of the problem. Not only did they figure out the problem quickly, they repaired it. And they refused to take payment. They were "paying it forward". I could not believe the kindness that was shown to me that day. And I have not had a leak since their visit. I cannot say thank you enough. read more

Peter was great to work with. Our job was very complicated but he coordinated all the crews and made sure we were happy with the results. I would highly recommend them. read more

Great experience with Perimeter Roofing! Our insurance contractor was familiar with the company and gave them high praise. Chris was very responsive - all calls and texts were returned immediately. Our new roof was installed within a few weeks. The crew was quick and efficient and left everything clean. Couldn't ask for a better experience from a contractor. Highly recommend! read more

Had one of the most awesome experiences ever working with John Vey and his team at Perimeter Roofing. I truly was in shock at how quick and efficient the team here ripped off the old and replaced with a beautiful new roof on my home. They were like a well oiled machine. The whole process was seemless and pain free. This was an insurance claim and John kept us updated as they worked through getting our insurance approval for replacement. John was a pleasure to work with as well. After the job was done, you could not even tell they had been here. I have NEVER seen a crew clean up as thoroughly as they did, nothing left behind, NOTHING! They even put everything back in place. I would highly recommend going with Perimeter Roofing for your roofing needs and reach out to Mr. John Vey, what an awesome man he is and very professional. This truly was a wonderful experience and our roof looks friggin fantastic! Thank you John, the crew, Bob, Chad, and Perimeter Roofing! Kudos! read more

George Kaltsas and Perimeter roofing came through for me on my 20 year old roof. George commanded a successful claim for my family and I, with a brand new, complex roof fitted with architectural shingles, brand new drip edge and turtle shell vents. I can't tell you what a relief it is to know my family is living under a brand new roof. read more

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I contacted Todd based on recommendations, a rep came and examined my roof which was leaking around a dormer. He returned with a State Farm adjuster who apparently disagreed. Rep said he was working with another adjuster and returned to take more photos and a video. I have reached out to the rep and the owner repeatedly and received no response. I asked if they wouldn't or couldn't repair the roof to just let me know. NO RESPONSE. read more

This is a 5 star company. Joe, the supervisor, handled everything step in a knowledgeable and professional manner. He got back to me in a timely fashion to answer my numerous questions. The materials used were top notch. The crew did a fantastic job putting the roof on and the clean up was meticulous. You will be extremely pleased if you use them. . read more

We did our research selecting a roofing company. We were more than satisfied with Perimeter Roofing. A lot of companies offer roofing services very few offer the level of customer service experienced with Perimeter Roofing. Ray was amazing. Very attentive and made this experience very simple as far as working with our insurance company. I think I signed one document and he handled the rest. The crew was in and out. They cleaned the area better than it looked when they started! Our roof looks amazing!! If you value service, efficiency and quality Perimeter Roofing is the vendor of choice! Kim Goodson read more

Perimeter Roofing arrived on time, finished on time, cleaned up all debris. In addition, they charged a competitive price and did an excellent job. Coordination with my insurance company was excellent and James Wright, our contact with Perimeter, is a knowledgeable person and an extremely pleasant person to deal with. They are A+ in my opinion, I recommend them highly as a roofing contractor who knows their business and who treat their customers with respect and fair business practices. You really can't ask for more than what they deliver. I live in the the Northeast Ga area. read more

Very favorable experience with mr. R Jones! Quick response, good work, cleanup great! On Roof installation! Thanks! read more

I just had Perimeter Roofing replace my roof. I cannot say enough about this amazing company and Alec, who was my contact and project manager. He was extremely professional and responses to texts, calls and emails in a very timely matter. This man works long hours and takes his profession very seriously. He even went out of his way to accommodate me when I had to sign paperwork and it was later in the evening. The crew arrived early, worked all day to get it done quickly and cleaned everything up impeccably. The office staff was very pleasant and helpful with questions. I was in a time crunch too and they worked me into their schedule. I work with many contractors and have replaced several roofs over the years and I would never use any other roofing company. This company does not disappoint. read more

Perimeter Roofing hires young guys who go house-to-house hunting for customers. One of them came to our house and showed us why we needed to repair the damage to our roof. They came and repaired the roof. Then this person disappeared despite my multiple texts and phone call. No contact from Perimeter Roofing for two months. Then they tried to call me while I was out of the country. Never bothering to email me. Then they send me a threatening letter stating that we have not paid them. When I contacted them after my return, they said that they automatically send legal letters to customers if they can not contact them. It took them three months to clean around my house in spite of me showing them how I found nails. Extremely bad experience. If you are considering them, THINK AGAIN. I would NOT recommend them to my friends for sure. read more

A more amicable, capable business could not be asked for. Always response and very talented. I would recommend them without hesitation

If I could give the 10 stars I would!!! I want to especially thank RENEE for going above and beyond to help me get my roof approved through my ALLSTATE insurance company!!! You would have thought it was her roof needing replaced!!! ! Finally found a genuine company that goes above and beyond for their customers!!! I would recommend them to everyone!! Thanks again Renee! read more

We knew we needed a new roof. Wesley Jackson came by took a look at it called the insurance co, met with the adjuster, I received the check in mail, and I signed the check over to the roofing company and handed it to Wesley. I'm looking at a beautiful new roof now. Easy as pie!!! read more

Very good customer service. Quick to return phones calls and cares about their clients. Elizabeth was very helpful and demonstrated exemplary service. read more

We're in the process of working with Perimeter Roofing and so far it's been a breeze. Our rep, Nicole Ferguson, has been so diligent and knowledgeable about the whole process. We need other work done due to damage from our leaky roof and Nicole quickly referred us to who we needed to call. We're glad we called Perimeter Roofing and definitely recommend them. read more

Had a small leak on my roof that was not that old. I knew how fast these small issues turn into big ones so I got a referral from a friend to call this company. Man was I glad I did. Lazaro showed up to the appointment on time and found the cause of the leak and fixed it the same day! Couldn't be any more happy than this. Thanks for being an awesome company! read more

Perimeter Roofing exceeding all expectations from start to finish. Specifically, Raymond Little and his team; my parents mentioned needing a new roof in Dacula. Not only did they help with a new roof, but they went above and beyond in providing the best product and service. If you're in the market for a new roof, they are highly recommended and trustworthy. 11/10 stars. read more

Scam artists. Once they get your deposit, you will never hear from them again. Phone number doesn't work, so good luck getting your money back. read more

They aren't able to repair a seemingly simple roof leak. Called multiple times over a matter of months as our ceiling continues to leak...

After some storm damage to my gutters and roof, I decided to go with Perimeter Roofing as they are a preferred State Farm vendor. I was pleased with the speed of the quote and their quick dealings with State Farm regarding my claim. Kevin G was fast and efficient getting the ball rolling and I'm very happy with the final product. Roof looks great! There were a couple of delays getting my roof done however, we had a lot of storms during that time and my roof damage wasn't catastrophic like others in the area so I had to be patient. My roof was worth the wait. Communication with main office (Elizabeth) was also awesome. Thanks Perimeter! Ashley E read more

Had the greatest experience with Todd Price and his team. Top notch service I had no idea you could tear down and put up a roof in less than a full day of work and be worry free while they do it. Highly recommend for any type of roofing service you need, you MUST call the best in the business perimeter roofing read more

Amazing service from Perimeter Roofing! From the very first phone call to the last after-installation inspection visit, our installation manager, Anthony Puckett, was incredibly professional, knowledgeable, trustworthy and friendly. Anthony guided us through the whole process. From the initial inspection to the intricate process involving our insurance company, to the actual installation, Anthony was there, step by step, answering phone calls/emails/texts promptly, and communicating with us whenever there was an issue/update. replacing your roof with a reputable company is crucial. You want a company that will be there not just during installation, but years from that date, should any problems arise. We chose Perimeter Roofing after doing extensive research and we're sure glad we did. The installation crew was top notch, and Perimeter does not use subcontractors. They have their own crews, they treat them right, they arrive on time, work together as a team, and leave the site immaculate and clean. They bring their own WHEELED dumpster (not the heavy dumpsters that can damage your driveway) and promptly remove it once the job is done (not days later, as other companies do). We wholeheartedly recommend Perimeter Roofing to all our friends and family, and we especially thank Anthony Puckett for his amazing customer service before, during, and after the installation. He is the reason why we chose this company after the initial interview and why we recommended it to another family member later on. Thanks Perimeter Roofing! read more

All around an awful customer service experience. They walked into my business stating we needed a new roof, something we already know and are working out with my property manager. We've told them 4 times we do not have control over when the roof gets fixed and by who so they need to speak with the property manager. They tried to trick us into their business by stating our property manager said we would be the ones hiring them when in fact they never spoke with our property manager. At this point, they have harassed my business to a point of exhaustion. Additionally they announced to my room full of customers that the ceiling had asbestos in it which makes us look bad when we are currently trying to sort out the issue with the property manager. This company is insanely unprofessional. We will not be using them now or in the future. read more

Pretty much the worst customer service around. Agent I spoke with was JL, first she kept trying to push me to have my roof done under warranty even though I told her there was no damage to my roof. That should have been a red flag. Either way I had these guys come out and quote my roof. They had the best price and the guy who came out seemed like he knew what he was doing. I decided to go with them but wanted some time to save up a little more money since I'm paying for the job out of my pocket. A few months later I decided to have the work done. They rework the quote to account for current material cost which I expected. Then a few days pass and the agent calls and said the quote she just provided was wrong and she wanted to have someone come rewrite the estimate, I understand and to be fair it had been a few months, so two weeks go by I don't hear a word from them. I call the office number and explain my situation, the manager apologized and said she would have someone out early the next week. The writer finally comes nearly 10 days later. Seems like a nice guy, I'm still willing to do the job with them at this point. More time passes, no estimate?? I call back to the office and speak with the manager who I ask " hey if you don't want to do the job no problem just let me know and I'll move on" again they apologize and say they will get the third estimate out shortly. Today is two weeks later and still no word from them. At this point I've decided I'm done begging a company to take a cash job?? I'm moving on to a big name reputable company who came out, quoted me and scheduled the job within a week. Is a little more money but worth it to not have to be strung along with perimeter roofing. I'm honestly shocked by how they operate and the lack of communication. I know I left out a lot of the details but I'm sick of typing, bottom line it's terrible to deal with them. I wasted nearly 2 months messing around with them. I'm rating them 1 star because 0 isn't an option. read more

Worst experience ever .Had a signed contract for them to do the work. Material was even delivered to my property. i got word from an ex employee that once the job was completed that they would come back with a higher price then what was agreed upon. So i called Raymond little the project manager to see if this was in fact the case. he informed me it wasn't and that we had a contract and it would be done according to the contract . So the day that the roof was suppose to be done i called Mr little again to see if we were on schedule , he then informed me that they wouldn't make enough money off this job and they would be breaching the contract and not doing the job at all .that the material would be picked up and my first check returned . Absolutely the worst experience i've ever went through with any company. way beyond unprofessional read more