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    Gustavo Plasencia, MD

    5.0 (1 review)
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    11 months ago

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    Gastro Health - CC1 - Relaxing fish tank

    Gastro Health - CC1

    1.7(121 reviews)
    0.5 mi

    I have been using Gastro Health for 3 years now and have been at this office at least 9 times.. I…read moream surprised with the negative reviews and wanted to give my honest opinion regarding the services of this facility. 1. Parking Situation.. YES it is bad unless your appointment is after 3PM good luck finding parking but they have FREE valet parking with at least 3 people very reliable, professional and friendly and never demanded money but always good to provide a gratuity. 2. Administrative Services .. I always arrive 15min earlier and I have never ever have to wait. The service is smooth and fast. You check in and then you sit and they call you to one of the windows to present ID, insurance and co-payment. They gave you a print form and wait another 5 min or less. 3. A nurse will take you in very professional always to ask questions about changes, diet, medication/supplements, measure blood pressure etc. 5. Then in 10min or less you see the actual Dr. I will say by the time you check in and see the dr it will take no more than 20-30minutes. So please keep that in mind. There is a process go through. 6. Doctors.. I have used services of Dr. Flavia Mendes she is amazingly patient, caring and professional. She is pragmatic and efficient. She does not take too much time to examine but the time she uses is the right one. One time she had a major emergency with a patient and couldn't see me and they did not wanted me to wait and I was attended by Nurse Practitioner Darlene Boytell- Perez. She needed to give me my results of some exams and took 45 minutes. She explained to me everything in detailed, show me images and gave me wonderful tips on diet, etc. 7. Imaging.. Again extremely professional, punctual. I highly recommend this facility.. at least these providers.

    This is the worst group. Some doctors are good but the staff is terrible. They are disorganized and…read morerequire multiple follow ups to get responses. They are too large and have poor office management.

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    Gastro Health - CC1 - Fish tank in the waiting area.

    Fish tank in the waiting area.

    Gastro Health - CC1
    Gastro Health - CC1

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    GastroMed

    GastroMed

    4.0(1 review)
    2.8 mi

    I needed to get a colonoscopy so I went to my insurance website and found Dr. Valladares. It was…read moreeasy to setup an appointment with the website. When I arrived I was checked in fairly quickly but then the wait started. It took about an hour to get called out from the waiting room. But once I was called back the doctor came very quickly. He was personable and was able to identify my issues and provide guidance on next steps. Part 2 I have to go to a surgery center to get the colonoscopy. I walked in and felt like I was in Havana. The staff did not transact in English. The girl at the front desk was not very professional as we could hear here personal conversations with other staff members from the waiting area. I luckily am bilingual but I worry for my friends who are not that they would be able to get the same level of care/communication. Dr. Valladares was the only person who spoke to me in English all day. He explained the procedure and what to expect next. Post-op he came and talked to me about the findings. I think the doctor is good and knowledgeable. I didn't rate him based on the surgery center service as that would have been less than 3 stars but that is not his staff. Just be aware of what that looks like.

    From the owner: GastroMed specializes in the diagnosis and treatment of all gastrointestinal and digestive system…read moreconditions. The group is comprised of board-certified physicians with extensive experience in comprehensive gastroenterology care, offering in-depth analysis and evaluation to determine the cause of underlying symptoms, followed by patient-centered care tailored to the specific needs of the individual patient. In addition, GastroMed offers screenings for colon cancer and other conditions and diseases affecting the colon, small intestine, and upper gastrointestinal tract. identifying risk factors for disease so patients can get the preventive care they need to avoid serious issues and enjoy optimal health and wellness.

    Gustavo Plasencia, MD - gastroenterologist - Updated June 2026

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