I bought a washer and dryer combo about a year ago. It's worked great, but yesterday it had an issue with the washer. I went to their business today and explained what it was doing, and within two minutes, they had it diagnosed without even bringing it to them and left with the part to repair it for $20. Came back home installed the part that they said. And they were right. Washer is back up and running for $20. I really appreciate their honesty and their parts . If I ever need any more appliances in the future, which I'm sure we all do I'm going to continue to use them. Thanks again. read more

DO NOT WASTE YOUR MONEY OR TIME!! this is a shady business and they sell shit appliances that break down right after their bullshit 30 days warranty. To get someone to fix it is impossible!!!. My dryer stopped working after only after 3 months! I call they say $165. Now I call again and its $185. Then the guy im talking to just stops respondin, turned off his phone and ignored me. Fuck off! with that kind of customer services. I will be getting a hold of the BBB and reporting this "business". Out here selling broken appliances with people's hard earned money! You should be ashamed of yourselves. I hope no one ever goes to you again. BUY SOMEWHERE ELSE! DO NOT WASTE YOUR MONEY! SCAM COMPANY. read more

We bought a refrigerator, washer, and dryer for a great combo price. We had an issue with the dryer, he made it right. Great place to get what you need. read more

Great service and good delivery always helpful and never give you a headache when you ask for a replacement

2 things. I bought 2 older fridges and washers for my rentals and theyre good and fine. But.....my aunt bought from them and wanted a matching set and made a deal with the guy to receive a discount or credit if she gave him her existing wash/dryer that worked fine. They kept promising her some type of credit then eventually stopped answering her calls and she never recieved any credit, money, or discount for her set that worked fine. read more

Just got my dryer fixed. They did a great job now I can dry my clothes. I will def recommend this place to any one who needs their washer and dryer fixed. They also have great appliances. Customer service was great and they showed up on time. I def will use them if needed again. Kimahni Duncan read more

I've just purchased a side by side fridge. Was told it works with a water and ice maker. When it was delivered it was missing parts. The delivery guy said they would deliver the part the next day and install it. They did not do so, when I called and spoke to the owner he assured me by Monday or Tuesday I would have the part. That Wednesday came and spoke to him again, he then said the part wasn't found yet but that once they have it they would bring it or if not get me another side by side with a water and ice maker that I purchased. I've been calling almost every day and now they won't answer my calls. This place is a scam and a rip off. I wouldn't waste my time or money on people who don't value one's business and are just looking to rip people off. I only put one star because it won't let me post my review without one. read more

We bought a washer in December two weeks before Christmas, it stopped working two days (February) and they said they would send someone out for $50. Okay that's fine. My husband tried calling them more than 6 times today and no answer to coordinate someone coming out. I do not recommend this place. read more

DO NOT GET SCAMMED!!!! You will be out money, time and still without a washer or dryer. DO NOT BUY HERE! I bought a washer/dryer combo and it has not worked since day 1. Tech sent out 2x to fix still does not work $500 for unit and its garbage. The owner is rude and unwilling to make things right. Now he wants me to drop the unit off to be fixed. Will be taking to small claims! read more

Bought a fridge washer and dryer. The ice maker over filled at spilled a lot of water in the fridge and on my floor.reached out to them "within the 30 day warranty" with photos they requested no response. No text back,reached out to them again no answer. Left a voicemail no response. read more

Gutierrez Used Appliances - Appliances Near Me - Modesto, California

I have a washer and two dryers through them. Great service and appliances . Highly recommend.

I was hesitant to buy at a used appliance store because I know the risks of buying something that is used but I have 2 years with my washer and dryer and they work great! No problems at all! I just purchased a refrigerator from them today and they do not disappoint. Andrea is always very helpful. I will definitely keep coming back in the future. read more

NO STARS! Do not recommend this place to anyone! They took my washer and dryer and was told they would fix them when I went to pick them up I was told THEY THREW THEM AWAY! After going back and forth with the owner and workers they then told me they SOLD THEM and there was no way of them getting back! The owner then proceeds to try and sell me another washer and stated I can take it for $170 but she will remove all the parts! One thing they will not do is give a receipt as proof of what appliances they took from your home! read more

NO STARS AT ALL!! DO NOT BUY FROM THIS USED APPLIANCE!! We have had two bad experiences with them. The first they actually came and fixed the issue just for it to break down again a year later. But it was a little over a year that the dryer. Last year, we bought a very expensive refrigerator. (before our dryer went out) Just for it to start having problems within weeks. Ice maker & water filteration. They came out unprepared so it didn't get fixed. After days passing, we called, then it was we needed to order part, and many other excuses. It finally got fixed. Then 6 months later it stopped working. We left many messages but no one returned any of our calls. We had to hire another appliance company to fix to find behind the walls of our refrigerator. Many broken issues and missing pieces. NEVER BUY FROM THEM. read more

They sold me a freezer. I help them place the freezer in my house. It turned on but waited for the whole day and night to get cool. Nothing. Freezer did not work. So the food, specially chicken, went really bad. The cost of the freezer plus the spoiled food, not a good amount. When I was purchasing the freezer. They answered really fast. I tried contacting them to report a bad freezer. No answers. Now I have a bad freezer that takes space in the garage and spoiled food. How bad can it get Gutierrez Appliance? read more

Zero stars they sold me a fridge that doesnt work for 1400 and refuse to help fix it dont buy from this company

I bought three appliances from Gutierrez Appliances, the washer began having problems about a week after purchase. I knew what the issue was from previous repairs on other appliances. He dismissed me, and said it was fine; it wasn't. I then called a local used appliance place that I've done business with, they confirmed my original thought. I had to pay them $40 to fix an appliance that was still under warranty with Gutierrez. In addition they hooked up the house for the ice maker, and put the fridge back without even turning on the water. Moreover, one of my in-laws bought a washer from them that almost immediately stopped working, my relative had to fight with the guy to get him to fix it. read more

I purchased an appliance on a Wednesday by Friday (after I had already filled it) it started leaking some brown fluid, now it's icing over in the freezer an it's not getting cold in fridge they will not return my calls even tho I was told their is a 30 day warranty I'm now 12 days into the warranty time and have received no help please do not get scammed by these terrible buisiness people. read more

we bought a fridge and after two months stopped working and when asked for someone to come check it out they said they wanted to charge almost $70 for bad brdige they sold to come out and checkit out . Stay away from this palce .. read more

No star at all. Walked in looking to buy a refrigerator. The girl working never even acknowledged me. Never said hi. Nothing! Mind you the place is very tiny. I was looking to buy a fridge that day, but took my money elsewhere. If they don't care about the customer. My money won't be spent there. read more

Jose was absolutely amazing. Purchased a Kenmore refrigerator, great condition, great quality product, for an a great price!!! Jose was excellent in his communication and his professionalism. Purchased and delivered same day!!! I highly recommend Gutierrez Appliances...look here before you go to Home Depot and Lowes. read more

Great customer service. They delivered our units the day we bought them. It was so nice of them to let us mix and match the washer and dryer. We haven't had any problems with the units. They gave a 30-day return, too. Thank you, for making our first place a special experience. read more

I purchased a fridge, washer and dryer in June. 900 dollars just getting back on my feet. Washer went out thankfully within the 30 day warranty, month later the dryer, now the fridge lost over 350 dollars in meat and groceries! Thought I was helping an honest local buisness, not!!!!! Do not purchase from these crooks! Add the useless appliance on offer up after it quits working and see who is willing to come get it read more

I bought a wash machine from Miguel at Gutierrez Appliance because Meno's was closed due to moving locations. A couple weeks later, the machine wouldn't spin. I was leaving town and they gave me a replacement washer. It worked well, until this week, when it flooded my house ( less than 2 months). It was on medium load. I called and was told that they would send someone out to look at it. It still works , but have to be home because l don't trust it not flooding again. So l talked to Jose, the nephew. He said he would come out and never heard from him. Called the next day at 1:00, 3:00 and 4:30 pm. I last talked to Jose at 4:30 pm, and he said he would grab his tools and would be out to my house. Never heard or have seen Jose again. It is really sad for people that are trying to support little local businesses and customer service is bad. It's like, "well, you bought a cheap washer, too bad, so sad, we got your money. Ha, ha, the joke is on you!" I would recommend Meno's appliance. At least they offer assistance if you have a problem read more