Excellent service! Had all the specific parts I needed to repair an old Kirby. The place is tucked in the back of a shopping center but if you're looking for all the hard to find stuff, they got it! read more

They fix lamps very well. Brought in a 1960s table lamp. It was fixed and for a reasonable price, in about a week. Will return. read more

I had a floor lamp that needed a special halogen bulb and after years of standing in a corner of our music room at home. I took it in to Southside vacuum Center and a new bulb was quickly found and replaced in its socket. Took it home and turned on the roster switch and brilliant white light flooded the entire room. I was thrilled! Now I could see my music much better and be able to see clearly to practice and play my violin. read more

Michael at Southside Vacuum is great! Not only does he sell vacuums, but does repairs as well. He has repaired several lamps for us and we couldn't be happier. He's fast and his prices are reasonable. Would highly recommend Michael at Southside Vacuum. read more

I was so happy with the customer service I received from the gentleman (who I assume is the owner), when I took some antique lamps to be re-wired. He was friendly and gave me a rough quote for the work to be done. He was also super fast. I expected over a week to hear back, but he called me in three days to say my lamps were ready. Not only did he re-wire both lamps, but he also changed out the harps and replaced the felt on the bottom of the lamps. When I told him I wanted to be able to put a higher wattage bulb in the lamps to be able to read, he suggested a three way bulb. Brilliant! He installed a fixture that works for a 3-way bulb. I am very happy with his work. He even helped me carry the lamps to and from my car when I dropped off and picked them up! Now THAT'S service! :) read more

I have been going to this business for over 30 years and the same person has been working on my vacuum. He was literally nine years old when I started going there he is fair, honest and competent. read more

Michael was extremely helpful and polite. He fixed our immediate vacuum problem for just $12.50 and gave us a fair quote for a complete service down the road. This was a completely different experience from the one my wife had with the place in McHenry Village, where the person she dealt with was rude and unprofessional. We will come back to this business in the future. read more

Took in my upright vacuum cleaner to get it back In shape and the owner was very nice and explained everything to me that needed to be done on it and he had it ready to pick up in a few days time. It runs fantastic and he even replaced the air filter on it for me! I would recommend this place to all of my friends. read more

Excellent service and timely. They solved why my dyson wasn't working, cleaned it up, replaced filters and looks and works good as new. The service fee ($70) was well worth it and very reasonable. I will be bringing our office ones for service next. Highly recommend! read more

Great place been going for 22 years very nice place fast service affordable prices they repair lamps too.

I have been to all three Vacuum Repair places on McHenry a few times each. This one is the best. I am very happy with them. I brought in my Morse Evolution for repairs (an amazing Vacuum Cleaner, but it's over 10 years old). It needed three things repaired, and it still had good suction on the tall shag, but would NOT get everything off the soft dark green carpet in one room. The guy did MORE than I asked for, replaced everything that needed it, repaired things, cleaned it really good inside, and charged me a VERY reasonable amount of money. And the suction is now as powerful as brand new. I was amazed. I also bought a new vacuum cleaner there because the suction was so bad on my old one, and the wheels broke right away, but he repaired that and one other thing under the warranty. Also, compared to certain other places, this place is CLEAN and the people are honest. They are by the Goodwill donation spot, north of the Safeway a bit. read more

I never thought to take my vacuum in for cleaning or maintenance for that matter. But searching online to see about evaluating my vacuum situation was a last stitch effort prior to dropping $200-300 for a new vacuum. Wow, am I glad I did. And this place had consistent positive accounts and close enough to me so took the chance. The gentleman was quick to identify the issue and it would be a quick fix for little money. I opted to pay for full maintenance which wasn't much more- since I don't know the last time I washed my filters- oh, and had no idea I was to be in charge of 3 filters!!! Upon pick up, I seriously didn't recognize my vacuum (Shark- bought in 2016/2017 brand new). The canister appeared to be washed out, and he showed me the new filters in all 3 spots that he replaced. It looked shiny new. Friendly service, and quick, ready in a day (though I told him I was in no hurry to do housework). Ha! The $60 bucks was worth it and I'm happy to bring it back. read more

My Dyson had a piece break off. I called and was able to drop it off the same day. It was ready 2 days later and works perfectly. The guy who's there is a little eccentric but provides quality work read more

Service was great! And professional!! My Kirby wasn't working for 3 years , I was skeptical of leaving it and not getting it fixed the right way. I'm happy with the service rendered because my Kirby works great!! Thank you Sir for fixing my Kirby , it works great!! read more

Knowledge! Knowledge!! Knowledge!!! As the store may not look like much tucked on the side of Red Wings and across from Goodwill donation drop off...it is definitely the ultimate diamond in the rough for all your floor cleaning needs. I go through allot of vacuum cleaner parts and this is my first stop for anything I need for my vacuums. - Sales ( New and Used ) - Service....Michael can fix anything - Kirby Clean Up - Parts Parts Parts This is also a multi generational business. Support local merchants. Thank you for always being such a great help. read more

We are so happy that we got the vacuum fixed. It had been broken quite a while, but since it was a Dyson, we really wanted to fix it. Michael told us he would call with an estimate, and he kept his word. The repairs were completed in a timely manner. We were pleased that it was able to be repaired, and at a reasonable cost. The vacuum is working well, and we are back to counting on it to get the cleaning done. read more

I have a lamp that needs repair every once in awhile. Once I took it to a "lighting" store and they kept it for 3 weeks and when I went to check on their progress I found they had not touched it. I took it to southside Vacuum on McHenry Ave and Michael fixed it in an hour.I took it again today because it has a specialty bulb that is hard to replace and he inserted it in a minute. No charge. He also has a large assortment of reconditioned vacuums. I would highly recommend this business for lamp repairs and vacuum repairs. read more

I purchased a refurbished Signature vacuum and I sincerely love it. Great suction. Easy to use. Michael was very helpful at helping me make the decision for the best vacuum for my needs. read more

Took my almost non-functioning vac in and was met a very friendly staff person. He was able to repair two cracked hoses and change out all the filters for a very low price. Took it home and tried it out. Where it use to take three passes to clean the rug I was able to do it in one. Repair time was very short. I very much recommend taking your vac there before spending a lot for a new one. read more

Friendly environment and knowledgeable. Michael was able to take care of our needs in a short time. Would highly recommend to anyone needing vacuum repair services. Our vacuum works as good as new. We will be returning should the need arise. Thank you Michael. read more

Such great service and speed! I dropped my vacuum cleaner off yesterday about 45 minutes before closing, and they called me with an estimate first thing this morning. After I gave them the go ahead, they call back an hour later to say it was done. Super polite and super expedient, they really couldn't have been better. I also like that they gave me multiple options and price estimates for the repair that my vacuum needed. If my vacuum needs repairs again, or I decide I want a new unit this will be the place that I go. read more

Have been using Southside Vacuum center for years now. I took my work floor buffer in for Mike to fix a short, Mike called the manufacturer and found out the machine was still under warranty, ordered the part and fixed it for me at no cost!!!! Awesome customer service...... read more

Great service, fast, reliable, been going there for years. Michael is great.

Best place ever I got my vacuum fix in 10 minutes ..I never do reviews but I had to post this one because I'm very happy customer and I hope this helps a lot people when they need get there vacuum fix I have a Kirby vacuum4 these vacuum are expensive just to throw away so I decided to get fix . I had called few places at first to get quote to fix it everyone wanted to charge me a lot just to get it fix but I decided to try this place called Southside Vacuum when I got there I talk to this nice guy provided me with good customer service that fix my vacuum in 10 minutes and the best part to he did it for a good price too. Thank you Southside vacuum now I get my cleaning done ..I recommend everyone to go there and thank you to yelp because that's where I found them . read more

Awesome service all the way around.....friendly, knowledgable and efficient. Super quick too! My vacuum runs like new. Will definitely do business there again! read more

Very friendly business......very knowledgeable about vacuums. Great product.over prices used repaired vacuums but all in all good business.

Did a great job. Very quick and pretty informative too. Will definitely will be a return customer and recommend you try this place!