LOUD, crowded and almost worth it! The service is fantastic - better than our resort Diamond Club! Drinks are airport drinks. Prices are HIGH, High, High, so plan ahead for the wait for your plane. Table side guacamole is made to order and plentiful - Yummy! Cajun chicken was good - aside from the glop of chicken in the bowl. Veggie burger was okay. Overall, a good experience for an airport restaurant. read more

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As far as airport food goes, it's a solid place to eat. Nothing over the top in regards to experience or the food. Just okay. Service was decent overall. Solid COVID precautions and cleanliness. For a Guy Fieri's establishment, it is not a knock it out of the park experience only because it is probably in an airport terminal. Drinks were decent -- we got the Tatooed Mojito and my brother got another drink -- unfortunately I do not remember what he ordered. It was solid overall, more on the sweeter side but not overly sweet. We ordered the Trash Can Nachos which had good flavors! I wish there were more green onion or fresh onion garnished as it is pretty heavy of a dish. Overall, nothing outstanding but also unremarkable. Just a solid eatery in the airport that is priced typical airport dine-in. read more

Guy Fieri's - American Near Me - Cancún, ROO

Absolutely the worst food I have ever eaten. Extremely over priced for such poor quality food, go to any other spot around here except for this place. This place should be shut down for how bad the food is. 7 ppl came to eat with me. 8 ppl were disappointed when we left. Absolutely ludicrous read more

I truly believe that being stuck in Cancun Airport for 8 hrs (yes, 8 hrs) because of our delayed flight going back to Chicago, is a great reason to eat whatever my kids and I wanted. Right?! Guy Fieri's restaurant seemed like the best choice for us to sit comfortably and enjoy our meals while we wait for our boarding time. We were greeted and seated immediately and our server was on point from the start. He recommended a couple of their best sellers while my daughter was looking at yelp reviews (I've trained her well) Here are the dishes that we have tried on 6.21.18: BACON MAC & CHEESE BURGER- it tasted as good as it looked. Everything in between the buns were cooked well and tasty. The mixed potatoes were yummy. BRISKET- tender, juicy and delicious. 68 CAJUN SANDWICH- the blackened chicken and Andouille sausage went great with melted cheese. Overall, we were satisfied with everything that we've had and we felt full for a long time. The only downside is that it is pretty pricey although the serving sizes were big enough to have left overs. A small Evian water bottle is $5/each because they do not offer tap or the local brand bottled water so be mindful of just having "only water". The service was efficient, friendly and helpful and the place is a good fit for passengers who would like to make the most of just killing time until they get on their flights. Guy Fieri did not disappoint, when our airline did ;) read more

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Burger patties are pre-made, frozen, and lacking in flavor. Drinks are strong but taste like Applebee's. If this wasn't in an airport it would be a 1 or 2 star but since it is where it is it gets some leeway. read more

Very disappointed, we had two orders of the brisket sliders and both orders had burnt to a crisp brisket. And I know it's Guy's place, but he should have March Madness on the TV's, not DD&D reruns. Nothing special about this place.. read more

Gotta agree with the masses here, sadly. 3.5 stars. Short version? Nothing offensive, but nothing would make me go out of my way to eat here again. This was our first experience with any Guy Fieri restaurant. We stumbled through the mass of people around the Duty Free area and into the food court, and this conglomeration of "Guy!" restaurants met us in the far corner near where the entrance to the gates begins. Each individual counter at their station offers something different. Cool, right? Not so much here. We came through at a crazy busy time, elbow-to-elbow people, and standing room only. There's a sandwich counter, a pizza counter, and at the far end - the burger counter. The fellas in the grill area of the burger spot looked like they were slinging good, fresh meat on the grill and the menu spouted many tasty-sounding options to choose from. For a long flight, we thought a burger sounded good before jumping on the plane, so we lighted there. Walking up to the counter presented no issue, but we could barely hear the order taker guy and none of them looked too pleased with having to assist any of us in line. We opted for the Real Deal Cheeseburger and Vegas (buffalo/blue-cheese sidewinder) Fries. We were handed a round "food buzzer" that went off about 10 minutes after we ordered. We did see the kitchen staff making each meal fresh, so at least there were no heat-lamps present. When it came time to get our food, since we had the most sully of all order-takers at the counter initially, we had no idea what to do. Were the waiters walking around in elbow-to-elbow people supposed to come find us? Were we supposed to get up and go to the counter to collect our food? We had no idea. After about 2 minutes of the buzzer freaking out and making noise (oh yes, these sound like mid-2000s cell phones ringing), I wandered back up to the counter to inquire. There was a massive line forming at the burger counter and no space in which to ask anyone behind the line. Finally a waiter looking dude came up through the crowd and was muttering something to the folks behind the counter so I nudged in and asked him what to do. He told me to go all the way down PAST the pizza counter, to the SANDWICH counter at the far end of the "Guy" restaurant location, and they would have my burger and fries. HOW IN THE EFF would ANYone have known to do that? WHY would that be ANY restaurant's process? They had to pass my cooked burger and fries through the hands of the burger folks at the far end of the counter, then through the way of the Pizza making folks at their counter and finally bug the Sandwich shop making people to hold my burger at the furthest point away from where I ordered? What sense does any of that make? I digress... For the food: The burger was NOT seasoned at ALL before or after being put on the grill. While the meat was ok, it just had no flavor! (And this from the Mayor of "Flavortown"...) The veggies added to the burger were larger than the patty itself and when smashed together to get a bite made the whole experience very soggy. The bun was NOT great. It was MASSIVE compared to the thin patty of meat. Not toasted, no slight buttery crunch, and hardly served to hold the thin patty and toppings together. The cheese unfortunately melted away into soggy oblivion and added virtually no addition flavor either. (To be honest, I forgot two bites in that we even had cheese on the burger.) The Vegas fries were good, not great. They were cooked up nice and hot and crispy, but had virtually NO buffalo sauce on them and the tiniest sprinkling of blue cheese crumbles. They were decent on flavor and certainly had more pizzazz than the burger, but weren't worth $8-9 (US). Overall, we paid about $20 (US) for a single, thin, soggy burger, and under-seasoned fries. We left full, easily able to share between the two of us, but we would probably just head to Panda Express next door if we found ourselves wandering through the Cancun airport again. read more

Guy Fieri's - Cheeseburger and Vegas fries - American Near Me - Cancún, ROO

After we were seated, a woman came by to take our drink order. She explained that a soda was 89 pesos each for our 2 drinks, then explained for 220 pesos we could both get unlimited refills. Since we had a long wait, we decided to get the refills. We ordered chicken strips and a burger. She asked if we wanted fries with the chicken strips and we said yes. Someone from the kitchen came out and asked if we were sure we wanted fries, so we asked if they were extra (which they were) so we told him to cancel the order of fries. The food arrived (with the extra fries) and the quality was subpar. We made sure not to eat the fries as they were not wanted. Fries were cold and soggy with the burger. The patty was cold and extremely over cooked. We asked for the check and upon review she has charged us 680 pesos (40 USD) for the sodas, as well as the fries that we canceled. We questioned the practice and asked for her to correct the mistake. When she was reluctant to help, we asked to speak to a manager. She said he was busy and just asked us what we wanted to pay. She ended up agreeing to let us pay for the drink we ordered and took the fries off. Still over $70 USD for high school lunch room Quality food. Keep an eye on your check total and make sure you are not falling victim to the overcharges. read more

Was really expecting more from this place. With Guys name on the front. It was busy. So we sat on the "balcony". Tons of umbrellas, except for our table. But in Mexico, didn't expect it to be cool out. We had two waters. Two alcohol drinks and 1 appetizer. $81 USD. I'd be fine paying that, but the item (trash can nacho's) were just "ok". I would try it again and get a burger or something else. read more

All that hype for nothing :( Located inside the airport in Cancun Mexico. The restaurant actually looks very dope and clean. They have OUTDOOR seating inside the airport which I thought was unique (make you pay $10 to sit there though). We were a group of 10 people & all shared our dishes. I started with the chicken tortilla soup and it tasted extremely watered down and the tortilla toppings were stale. I asked if they could add cheese to the top it was an additional $4. The trash can nachos were also stale & the salads were nothing special. Water cost $6 each, we ordered 10 not knowing. The only decent thing on the menu was the smokehouse burger. My advice: skip this place & have one last margarita instead. read more

If you want Guy Fieri to rip you off in Mexico, come on over! Let's lean towards authentic Mexican food , not bar food from America Service was great though read more

Stay clear of this place while in the Cancun airport. 3 of us ate there -- one person had a pepsi ( waitress enouraged me to order endless refills etc )and fish and chips, Another person had a cobb salad and a large margarita ( she was encouraged by the waitress to order this ) and the last person in our party had a burger and a large margarita ( again, encouraged by the waitress to order large again ). Our bill came to 188.00 in US currency. We were stunned - the food was subpar too -- I've since read online that the wait staff is in on the scam etc. Guy Fieri -- is this how you want to be represented?? read more

Terrible service and terrible waiter! We decided to give this place a try because it is well known. Never again. All the waiter did is stand around and talk to the other waitresses and not give service to the customers. We would not go back. read more

Terrible service. Limited menu. Poor quality meat for the burgers. Very expensive for poor quality food. Ambience, don't expect much it is in Cancun airport read more

Was at Guys in Cancun 2 years ago but only got drinks, not bad then but slow service. We just got back last night and 2 years ago, like idiot's ordered 2 sakes without asking at a place next to Guy's that were $50 each crap for food and got screwed at that place for about $200. We said we are not getting screwed again, well we did, lol. Ordered a Burger with normal crap special BBQ sauce $23.50 US, didn't taste any BBQ on it. She had the French dip and I eat fat, but she does not and there was a SLAB of fat on it that looked like brain mater That I would not even eat $34.00, and I had a small side of ranch $2.78. Mix of fries were pretty good. and they were swamped with people and the wait staff did pretty good in the Chaos. Ordered 2 drinks, Me, the Margarita and her a Bloody and both came in big skull heads glasses we didn't ask for both about $41 each. She had a short mimosa $14.50, small Evian water $7.15. We did not know they charged us for Skull head glass mugs we somehow bought, did not want to argue since we had to catch plane. Our total tab was $167 before tip another $200 like two years ago. I know the guy (No pun intended) does a lot of Charity work and not sure if he just loans his name out, but if you are looking for one last jail rape before you leave Mexico, stop by here, and even if you don't drop the soap, you are going to get jail love. Just keep walking McDonalds or something but this is not a good place to eat. read more

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I ordered a burger and it was below average. It was impossible to eat normally so I had to eat it with a fork and knife. The burger was also burnt and did not taste good. The restaurant also closed at 6pm which was really strange. So I felt like I was in a rush to order read more

Located in the Cancun airport, Guy Fieri's was a welcome site. Unfortunately like most airport restaurants, the food and drinks were overpriced and the flavors did not live up to the Flavor Town monicker. On top of that, their menus were all internet-based, despite the fact that it's damn near impossible to get internet access in the restaurant or outside in their beer garden. If everything you have is internet based, you would think you'd have some wifi available or have more paper menus available so people could actually order your overpriced, low quality food. But hey, the beer garden allowed smoking, so anyone who isn't adverse to a little lung cancer could sit on the patio and enjoy some first- or second-hand smoke. read more

We had a semi decent meal here before heading back stateside. Our server was so very awesome and he is the reason I blessed this restaurant with three stars. He was undeniably one of the most amiable servers I've ever had the pleasure of taking my food order in an airport dining establishment. I'm going to be honest...I really didn't expect to enjoy any of the food here because I don't really care for this particular chain restaurant. However, after we tasted the freshly made to order Guac appetizer, I was feeling much better about our dining choice. The Guac was prepared by another gentleman who has a legit, Guac station that he rolls to your table when you place your order. Before he started preparation, he asked us our preferences and after he was done, he gave us each a chip with guac to taste. Perfecto. This is not something that you see at every Guy Fieri's so that's likely why it was so fresh and done so well. We also ordered some wings and I have to say that I fell in love with the garlicky hot sauce flavour. The wings were so good that after we finished eating I ordered two more and brought them home with me. The airplane cabin smelled horrible (sorry not sorry). Hubby and I both had the Prime Rib Au Jus but neither of us too much cared for it. The meat tasted like refrigerated steakums and it just wasn't appealing. The fries were good at least so we nibbled on those. My friend ordered the Mac & Cheese Burger and I tasted the mac but it was kind of bland. Definitely not something I would order here. My girlfriend had the Cajun Chicken Sandwich which she liked, I think but all of the portions were just so huge that she couldn't even out a dent into it. We had a lot of food that we ended up taking with us. One thing I will suggest is to not get caught up in their specialty cocktails. They are way over-priced and you're not going to end up with anything worth the money. Also, stick to juices or sodas if you don't alcohol. I ordered a virgin Pina Colada that cost as much one with alcohol and I didn't even finish it. The seltzer I ordered would have sufficed. If you stop here to eat while you wait for your plane to depart, I suggest sticking to the appetizers and not ordering anything with too much bravado. The wings were great and the guacamole was the best. Other than those items, I would maybe try a salad and some fries. It's not worth it to get sick on a flight home. read more

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Burger is dry and over cooked. No flavor and the rings have a strange over tone. Thought it was a fish flavor but decided it was a spice I just cannot pin point. Limited cheese on the cheesy burger but the beer, Tecate Light, was cold. Wife had Cobb salad but the chicken was dry, not enough dressing but the blue cheese dusting was nice. Service was much better than the food. read more

Guy Fieri's - American Near Me - Cancún, ROO

My daughter and I stopped here to eat before our flight and the staff was so rude and laughed about it. They walked past us several times as if we were invisible. I tried to get someone's attention and they looked right past me. Clearly racist. Everyone that sat at a table that was not Black were met with smiles menus and they even wiped the tables off for them. I sent a complaint directly to Guy's instagram DM and of course no response. I will never visit again and I want it to be known the establishment does not fancy Black patrons. The one star is only so I can post this review. read more

I received a burger that was the size of my skull. My first concern became how on earth I was about to attempt to eat it, but after my first bite, my worry became "Why did I spend $20 on this horrible, tasteless monstrosity" Combine the absolute lack of flavor in our food (ironic, IE Flavortown) it felt like I was eating in Times Square. People were pressed in shoulder to shoulder, the entire restaurant was likely filled with one big cough-and-sneeze disease cloud. Just stay away, this place absolutely sucked. read more

PLEASE DO NOT MAKE THE SAME MISTAKE WE MADE! I wanted to seal our excellent time in Cancun with a good burger from Guy Fieri's. BIG MISTAKE! We unknowingly walked into the ultimate tourist trap with super-inflating pricing. They charged a tax, which should have already been included (Mexico includes taxes in all their pricing). I had an awful sandwich with a thin chicken layer, lots of lettuce for a premium price, and pretty average service. Burger King has a better sandwich for a fraction of the price. read more

I have eaten here two times over the years and it's always delicious. Service is fast and friendly and the food is tasty! I have always got the bacon Mac n cheese burger and it is great! read more

Guy Fieri's - Bacon mac n cheese burger - American Near Me - Cancún, ROO

Stopped here before heading back home. It was very busy at the time but they had plenty of staff members to take care of everyone. We were immediately seated and asked what we wanted to order. We needed a few more minutes to actually look at the menu. We ended up ordering the guacamole which is prepared at your table and it was very good. My partner ordered the pulled pork and a mojito which had nutmeg in it and was not that tasty. The fries were crunchy and good, warm not hot. She said the sandwich was ok and was picking at it not really eating it. read more

I bet Guy would be just delighted to know his name is on a restaurant so awful. You won't find this place being highlighted on Triple D. I ordered a gold salad with grilled chicken and what I got was a plate of wilted lettuce, some radishes, tiny tomatoes, and smothered in a gross dressing. read more

We visited the Cancun Airport restaurant inside the airport. Food was ok, burger and fries were not hot, barely warm, a little sloppy when assembled, needs a little more effort and love, the service was also just ok, the staff is more interested in sales of the souvenir glass and add ons than service. The ambiance is lively and loud, music blasting, but if we had great food and drinks we'd absolutely have given it a 4 or more star review. The menu is in Spanish which made it difficult to understand and I used a currency converter app to understand how much we'd end up paying. They have a full bar, drinks were flying off from there-so they might be good but one side of bar was completely covered with dirty drink ware. Lots of staff, chatting away, but dirty dishes were visible on counter. We thought that was unfortunate & odd. We were really excited to visit but left disappointed, not sure if this is a franchise or actually still managed by Guy's team but it's sad to see his name on a restaurant that is not living up to its awesome potential. Our hope is that the restaurant improves. read more

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My fiancée and I vacation in Playa Del Carmen. We saw signs for Guy's restaurant in town but we were in a mood for some Mexican food. After an amazing 5 days off back to the airport we went. We got there early and remembered he has a restaurant in the airport. We were full but decided to get an app and beer. After all the Mexican food we had we went for his chipotle brown sugar bourbon wings and a large Hennessy with ginger ale. The wings were nice and crispy but too sweet. We added hot sauce and it definitely helped. Luckily we noticed when she was making the drink and immediately said that's way too much we will just split it. The wings and drink where about 18 dollars a piece definitely pricey but then again it's at the airport! We go every year to Mexico so I'm sure I will stop here again and try something else. read more

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Average food for ridiculous price. Can't understand how they charged me over 120 for 2 burgers and fries and soda . read more

This place has to close their doors. After ordering our food I came here to read some reviews and I should've believe it and canceled everything. Other than being ridiculously overpriced for what they serve you and as many other customers my wife and I got the stomach bug. I DO NOT recommend this place. read more

They are "changing the menu" and literally have only 2-3 things available on the menu. Yet they go through the (slow) motions of giving you a menu and pretending there is food available. Unconscionably bad. No no no bueno. read more

This was one of the worst burgers I've ever had and the price point made it a 1 star instead of a 2 star. I paid 699 Mexican pesos ($41 USD) for a single patty (frozen) burger with fries and a fresh OJ. I ate about 3 bites of the burger, maybe half of the fries and the tossed it in the garbage, right in front of the cooks. I wish I would have read the reviews first. read more

4 drinks and 4 sandwiches for $200.. Ludicrous! I felt like we were scammed here. We asked for 4 waters, and we were brought 4 bottled waters at 2 bucks a pop. One drink (the yellow one in the pic was $30!!!!) when it was brought to our table the server said it had double the liquor in it, which we had not asked for....she asked us on our other cocktails if we wanted double shots. The food was good, but the prices are exorbitant! Don't get scammed! Bloody Maria's were $20 each... Never again! read more

Guy Fieri's - Bloody Mary...duh... - American Near Me - Cancún, ROO

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Located in Terminal 3 in the Food Court Portion of the Terminal; here is where you will find the Famous Guy Fieri's Kitchen & Bar! Fully Stocked with a Complete Bar, Bar Lounge, Outdoor Seating, and Main Dining Room. For the Best Service I recommend sitting at the BarTop. This is where we sat the first time coming to Fieri's and received prompt service. On our second visit there were no seats at the BarTop so we decided to grab a Booth. After waiting for someone to Greet Us, Stop-by, or even Look Our Way for over 15 mins we finally got the attention of one of the Wait Staff. He advised he would find our Server and send him over. Another 10 mins went by and he arrived to take our order. Being in Mexico, they sell Bottles of Water to ensure Clean Drinking Water therefore be prepared to pay for your Ice Water. We also ordered their Draft Beer of Dos Equis Lager which they carry Dos Equis Amber as well on Draft. Otherwise they have a couple of Bottled Beer Options. Indulge in a Cold Batched Skull Shot! We picked the El Niño and were quite happy with the Potion! For an Up-Charge they will sell you the seemingly Cool Skull Shot Glass at the Gift Shop. If you love Guy Fieri they have tons of Merchandise here to purchase of all sorts of items! Towels, Hats, Shirts, Magnets, Key-Chains, Cups, Autographed Items, Plus More! Bring on the Food! As hunger was rapid on our second visit around we decided to order a few items. As an Appetizer the Sashimi Tuna Won-Tacos were Graciously Filled with a lot of Flavor going on! Four come to an order and are a great Starter! Next up was the Turkey Picnic Sandwich. This comes with 3 different types of French Fries which were Seasoned Well and Fun to Pick Which One you wanted to eat! As for the actual Sandwich I found the Turkey to be Dry with way too much of their "In-House Roasted" Turkey that left the Sandwich Overpowered. Being that they are in the Cancun International Airport prices are -Airport Pricing- Staff is more on the Nonchalant side but Portions are Extreme and this is one of the better Sit Down Restaurant options in Terminal 3. read more

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My family and I had lunch there yesterday before flying home. We all had the Chicken Ranch Sandwich. ZERO FLAVOR TOWN. First, it's huge, why because it has 2 cups of shredded lettuce on it. Add unripe tomatoes, pickles, i think bacon may have been on it, no ranch, a greasy bun and what do you get? A flavorless, dry over cooked burger. Service was not great but it's Cancun Airport. That's expected. Do your self a favor and rummage through garage instead of eating here. Expected a lot more from one of Guys Restaurants. read more

Ate here today. Seemed like a nice place to get some American style food before our long flight. Unfortunately, the food was anything but the bare minimum. The food was very poor quality. The service was absolutely awful. Had to wait 20+ minuets just to get the bill! WAY OVERPRICED!!! Enjoyed the ambiance overall but everything else is AWFUL... Would NOT recommend for anyone in the future unless they make some changes... read more

This is one of two sit down restaurants in the Cancun Mexico airport. This is the second time we've been here and one of our favorites! Pros: no waiting, delicious food, massive portions- you will not go hungry, friendly staff, fast service, Cadillac margarita comes with a souvenir cup that's glass and great quality. Cons: crowded- lots of tables in a small space which is tough with luggage, a little on the expensive side- $95 US For 2 burgers and margaritas. read more

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We had two burgers, 4 mimosas, 2 bottles of water for $200 US dollars. This was stupid ridiculous! We will never be back. We did take the 4 "free" glasses. We don't want them, they'll go in the trash but after seeing the bill, yep I am taking em. read more

I love stopping at this place anytime I am at the airport in Cancun. My wife and I usually go here on our way out, as we are usually craving American style food after a week or more at an all-inclusive. The atmosphere is really cool inside, with different momentos hanging and repeats of diners, drive-ins, and dives playing on the TVs. We have also had great service each time there. If you are in a rush and let them know they will get you in and out fast. Each time here I order the big popper, which is essentially a French dip, but they add onion straws and pickles. They flavors are absolutely delicious when combined with the au jus. The bread they use is also perfect for this sandwich. I've seen some reviews say this sandwich can be dry, but to me that just means they aren't giving enough of a dip with each bite. A French dip is supposed to be a little sloppy. On top of the great sandwich, they have some of the best and most unique ranch dressing I have ever had. It goes perfectly with their fries and many of their other fried apps. read more

Guy Fieri's - American Near Me - Cancún, ROO

Actually Amazing This is the best place to stop and eat before your flight. The outdoor patio is great to catch some last bit of sun before your flight. It's 10 dollars per person to go out but the 10 dollars counts as food and drink credit so it's well worth it!!! The food was also really good, I had pulled pork and the misses had brisket and both were amazing. Great portions as well so make sure you're hungry! I had bottled beer so can't comment on the draft. Overall I will be visiting this place again and again when travelling from Cancun. Sun + Good Food + Drinks = the best airport experience you could have read more

Guy Fieri's - Pulled Pork! - American Near Me - Cancún, ROO

The breakfast menu is pretty limited. Went with scrambled eggs(cheese is extra), bacon, turkey sausage and potatoes. The meal comes with a biscuit that does not taste "breakfast-y" at all. The eggs were pretty good. The turkey sausage looked terrifying. Sort of looked like bread but it was actually yummy, better than the bacon. The potatoes were definitely my least favorite part of the meal. They were bland despite being loaded with peppers and onions that you can't remove. I tried adding salt and pepper... still a hard no. The service is mediocre but the food came out pretty quickly. Overall the experience was okay but I would not return. read more

Guy Fieri's - American Near Me - Cancún, ROO