I ordered a turkey burger and a 2 bottles of water. The check came to just under $30.00. To Make it worse the turkey burgers was super flat and probably about 3 ounces total with about 4 inches of lettuce. I somewhat understand the price because we are in an airport but the serving size was just embarrassing. read more

The food was awful and the drinks were so bad they were undrinkable. We order souvenir cups and were given the wrong ones... my husband is such a big fan of this chain and it was a huge disappointment that he didn't get the cup that even had Guy Fieri's logo on it. We unfortunately were already on our flight before we notice. read more

It's okay for airport food but with all your experience in food I would have expected better but I understand it's Mexico and you get what you get. read more

food was great, service better than most in Mexico, outdoor smoking patio a plus. You pay $10 to get out to patio, but they take $10 off your bill. So it's basically a minimum of $10 to go there and smoke (A cheap price if you're a smoker and have 2-3 hours to kill at Cancun airport (where you can't go in and out) Food was very good read more

I ordered the Veggie burger and it was awful. I've had this burger at other locations and it was good. This one had no flavor to it at all. My wait staff was very nice, but not a good burger at all. read more

I tried the award winning mac and cheese burger and there was nothing great about it. It lacked flavor. The fries were seasoned well but not my favorite. I was left with much to be desired after leaving. If you want a burger go to the johnny rockets next door read more

Guy Fieri's - American Near Me - Cancún, ROO

Meh... my boyfriend's $17 USD burger looked tasty. I should've gone with my gut and gotten a burger, but it was the end of my vacation and I was feeling like a orca whale, so I got the Acapulco salad with chicken. Can I blame Guy that I executed a total chick move and got a salad when I should've gotten a big, honkin' burger? No. But was the salad mediocre, at best? Yes. Sad iceberg lettuce. Chicken that tastes like it came out of the Perdue precooked chicken strip box (Sorry, Jim P...), random chunks of cheddar cheese... just meh. Oh... salad was also $17, but what can you expect in an airport? I spent most of the time munching on my boyfriend's fries, having food regret. I gave it 3 stars and not 2 because again... The burger looked good. I just didn't taste it because I'm a shmoo... read more

We have a house on Isla Mujeres off the coast of Cancun. So we spend a lot of time in the Cancun airport. First I'm not a chain guy, but I do like Guy's TV show 3D's. The food is expensive but you are in an airport. It feels especially expensive after a few weeks in Mexico. All that said it's good. I would go as far as to say " very good " The Salads are fresh and tasty. The BBQ tacos are smoky and delicious. The burger is solid. If your there feel free to go for it. read more

Well... definitely not what I expected from the hype of this guy. Staff was great, went out of their way to make us happy, drinks were good and served in a timely matter. Food was just not the "wow" flavor I expected. Mac-n-cheese looked (and tasted) like cheese from a can, pulled pork sandwich had little flavor (not bad just not great), salmon cooked perfectly but again no wow flavor. Maybe I expected too much but definitely won't spend $100 on this meal again (I understand airport food is more expensive but this was a little excessive). read more

Loved the new Guy Fieri's in the Cancun airport. Such an improvement in options and service. We ordered salads and they were as great. Fresh and tasty lettuce, chicken and other veggies. read more

Our waitress up charged us on multiple items. She pretended to be so nice to us so we wouldn't think twice- luckily we checked the bill. We fought with her and she claimed she put more alcohol in our drinks and that is why we were charged more even though we never asked for it and we said we didn't want the promotion. Our flight was boarding so we didn't have time to grab the manager. Tourists be aware and check the bill before paying. Unbelievably disrespectful. read more

I look forward to coming here before catching my flight back home. Great food with big flavors. Vegas fries are a must have. The service was well trained and you could tell in all the little details. Waiter JP was the best! read more

We asked for sparkling water, received sparkling wine. Service was slow. We're on an airport. Food was inedible . How can someone screw chicken wings? The Tuna tacos was a sad combination. Pretty disappointing for a "notable chef" owned restaurant. read more

Stopped in for lunch and drinks before flight. The service and food were average, no biggie. We had 2 margaritas and 1 appetizer (tuna tacos) and 1 entree (mac n cheese hamburger)...$72. Be ready to pay the price. read more

Hard to believe I had never been to a Guy's before. The guy is an institution and has built his brand on being unabashedly exuberant and that is exactly what is reflected in the Terminal 3 Cancún Airport Guy Fieri's. It's really a spectacle: people drinking margaritas out of skulls glasses, towers of food, grumpy/hungover travelers. The wings are actually pretty damn good! One odd thing was that our order was only drumsticks and no wings. Insane luck, or do they just have drumsticks here? Either way pretty odd. When the burger arrived (bacon Mac and cheese burger that has something called donkey sauce on it) due it's size I said, "How am I supposed to eat this?" I realized, wow, places like this are the only place you have to ask that question. And it's one I feel like you shouldn't have to ask. I ate all sort of new and exciting food all over Mexico for the past 9 days and this is only place I had to ask that. I'm sorry to use this platform for negativity, but the margaritas are god awful. It's so clear that they use some sort of store bought mix and not like juice. There's no quality of liquor that can save you from that. It's so sweet I felt like a damn hummingbird drinking it. You shouldn't pucker up and go, "oof" after every sip. For the burgers if you're going to put so much meat and donkey sauce on get a damn bun that's up for the challenge! 2 bites in and it was RIP to Mr. Bottom Bun. So now I'm just holding handfuls of meat, mac n cheese, and donkey sauce as a shove it into my face hole. Also the bacon was thin and sad. Like Oscar Meyer bacon you got from the back of the CVS and then undercooked. Apparently you can keep the margarita glass though! So I guess if you can suck down one of those foul sugar goblets at least you are rewarded. This was by far our most expensive meal on the entire vacation, but that's just airport prices for you. Nothing anyone can do about that. Overall-this is probably your best option in the terminal and a vital experience that everyone should engage in once in their lives. Just once is fine. Shout out to our server though, she was wonderful read more

This was one of the poorest restaurant experiences I have had, the meat in my turkey sandwich was extremely dry. And the brisket breakfast was very bland. The food by itself is probably worth 2 or 3 stars by themselves. However we got a server that wasnt very curious and possibly the most rediculous thing I have ever seen....... They charged us 3 dollars for a HOT CUP OF WATER! read more

I like the location in Vegas a lot better. I had to send my burger back because it wasn't cooked all the way. By the time I got my food back I had to hurry to make my flight. So time is important when being in an airport. I can definitely say I really enjoyed my experience at the Las Vegas location had I not been on limited time things could've been different here Im sure. I'm read more

My favorite meal here is salmon with spinach. Caesar salad is ok for the airport food. Service is really good.

POISONED at GUY FIERI'S. My family and I spent an entire week in Cancun, eating at a variety of places without incident. Just before we flew back to the states, we all ate at this establishment, and we were all sick starting 8 hours later. I ate the least, and had the "Mildest" food poisoning, which consisted of an upset stomach that lasted over 3 weeks. My wife, both sons, and my daughter all threw up and had severe stomach problems for 3 weeks also. I cannot begin to express how upset I am at spending $200 to make my entire family this sick, and I'm further disgusted by the fact that my communications to the G.F. chain went completely unanswered. This restaurant has earned my eternal disgust and I will be vigilant about letting everyone I come in contact with personally and professionally know about my experience in hopes that I can prevent the same situation for them. Additionally I will be contacting the BBB, as well as other online sites where others can be warned. Shame on you, Guy Fieri.... read more

This place was such a disappointment it's over priced even for an airport food was No Bueno. I had the bacon Mac n cheese burger it was burnt the mac n cheese had no flavor.. I told the waiter it was no good and he explained that the mac n cheese was not as good as usual and there were new cooks on the grill but didn't offer to get me something else or fix it... really expected more from this place.. The fries were over cooked and tasted like they were under a heat lamp all day read more

Great staff bumping hair metal. How cool is that? There's no doubt this is the coolest spot in the airport. Bacon Mac and cheeseburger and salad. read more

We ate ate the location in terminal 1 last October and it was great! What you would expect. Yesterday we at the store located in terminal 4. WORST HAMBURGER I'VE EVER HAD! The meat was almost non existent. Less than a kid's burger at McDonalds and not as tasty. Too much mayo. Too much onion. No crispy onion ring as the description said. For that much money, I expect better. Not sure I'll ever go back. read more

Ok.... $10 for a vodka soda? I get that it's the airport, but what? Food came quickly, but that's because it must have been sitting under the lamps for at least 30 mins. The cheese on the Cajun sandwich looked old and crusty, and was saltier than you when you see your mans liked another girls pic on Instagram. My mom had the pulled pork sandwich, which was overly Smokey, and the fries were hard as a rock. No cool Guy! read more

This was ridiculous!!! I asked to use thier smoking "room" and then I was asked to pay 10 U.S. dollars to step inside the outdoor area. I then asked them if I could by something or just a drink... they said no, it would still be 10 U.S. dollars to use the space. I then asked if I brought a party of 7 to the restuarant if I could use thier smoking room and they said it would still be $10 to go outside for 7 minutes to smoke one cigarette. Don't waste your time or money. It was easier and faster to go out side of the airport and then go back through security then deal with that b.s. at Guy Fieri's in the Cancun airport. Bottom line.... it was a joke! read more

Really poor service and mediocre food. Disappointing. Ceviche was good but the fried chicken tacos were soggy. Servers seemed disoriented and confused about the orders. read more

Picked this restaurant over the variety at the Cancun airport including wolfgang Puck's. The hostess and the waitress were friendly and mostly attentive. Liked the fresh guacamole and coffee but out of the three breakfast we ordered thought this was subpar food especially for the price. The eggs were so yellow we think they must've been a pre-mix, and the overall flavor and Quality was lower than what we would've expected especially for a chef who has put his name on this place. read more

Was Super excited to try this place out on my way home. My husband and I got the original ringer and the chicken bacon ranch sandwich. Both were good, a bit cold but we enjoyed the ringer more. Fries were over cooked and a little too crunchy but service was decent. Overall a nice place to get a bite if you have time to kill but it didn't completely blow us out of the water. read more

I was super excited to try out Guy Fieri's restaurant after watching Triple D. For sure it would be awesome and a trip to Flavortown. :) Not very many options for gluten free or dairy free, which I expected for primarily focusing on burgers and BBQ. However, I typically can make a salad work with a few minor tweaks (no cheese, etc). When we ordered the Acapulco Gold salad - no cheese was not a problem. However, we also asked for a different salad dressing and our waiter said he only had ranch. My BF asked politely if we could sub the vinaigrette from the Greek Salad, and he said he would have to get permission (with a sense of reluctance). The salad was 195 pesos and we opted for adding steak for another 30 pesos (total roughly 13USD). When the salad was delivered the black beans and radishes were missing...leaving the limited ingredients of: 1/2 cup of red and yellow corn tortilla chips, ~2 cups of slightly rusty chopped romaine lettuce, 5-7 cherry tomatoes halved, 1/4 cup of an avocado, 1/4 cup of diced red onion, 1/3 cup of sliced steak, and lightly tossed in the lemon vinaigrette dressing. When I asked about the missing black beans, the waiter said that they were on the Greek salad, not this one. I heard about the corn salsa and asked if we could have a small side of it to sub for the missing items and after consulting with the kitchen he said no. Not quite the experience I hoped for. Needless to say, we will probably not be back. read more

The bbq chicken pizza was by far the best I've ever had! I remember the mind fric going on cause I was eating in an airport, "this can't be this good...I'm in an airport" Wait was about 20min, but it was really busy, and plus, making an fire-oven pizza is not fast food. absolutely loved it! read more

The manager is ill mannered and unbelievably rude to customers. They have a beer garden at their outdoor patio, which you have to pay $10 USD to use. My husband went out there while I went to do some duty free shopping. I went to the beer garden to find him as I wanted to ask him if I should get one or two bottles of tequila. The manager wouldn't allow me to step into the patio (beer garden) to ask my husband a question without paying. I told him I wasn't staying, I just wanted to ask my husband a question. He guarded the patio door like a security guard. I asked if he could ask my husband to come out so I could ask him a question, and he still said no. I don't know what kind of establishment he thinks he's managing, but he treats that door and the patrons there like a prison yard. Unforgiving and rude. read more

Ate here last month on the way back from Cancun - and was really surprised with how good the food was. yes, it was a little pricey but if the food is good I'm fine with that. Got the Cajun Chicken Pasta - probably the best pasta dish like that I have ever had. Will definitely stop again next time we're in Cancun! read more

I've been to the one in Vegas.They know how to do it the "Guy Way".This place worked for being at the airport in Cancun.Pulled pork was great.Guy might have to send some people south of the border to do some quality control.The 3 other people didn't really care for there food,but they were sure interested in my dish. Gracias! read more

Flies everywhere, overpriced, not even worth it. I ordered the veggie burger and my patty was cold. I returned it and they just took the same patty and threw it on the grill. When I got it back as soon as I bit into it, it just fell apart and turned into mush. I threw it away and didn't bother to try and eat it anymore. It was nasty. My daughter ordered the grilled cheese that had one slice of unmelted cheese on it and a small scoop of Mac and cheese. The sandwich wasn't even grilled and was mostly bread. Disrespectful to grilled cheese sandwiches. read more

Hands down the worst airport food I've ever had. Staff was VERY friendly, but it couldn't make up for the garbage they serve. I wouldn't serve it to my dog. Two lunch meals, two kids meals and water came out to over $80. I don't mind spending a lot on a good meal but this food made me sick read more

Ordered the ring burger...the first few bites tasted good but then I tired of the flavor real fast. I could only eat 1/2 of the burger but it wasn't due to being full. The fries were average and the ketchup had an unfamiliar sweet taste that I wasn't sure I was crazy about. Okay in a pinch at the airport but I would not probably try a Guy Fieri's again. read more

Terrible! I had the bacon with turkey sausage and eggs over easy. The whole meal was like cold. It seemed like the potatoes, peppers and onions had been sitting in a steam table that lost its steam. " Hot biscuit" was actually a dry cold biscuit. Flavor was lacking in the whole meal and the turkey sausage was not good. My boyfriend's burrito was equally disappointing. Really disappointing! I don't recommend this place in the airport. read more

WORST SERVICE EVER, WORST SERVICE EVER... As a restaurant owner I understand what it takes to work in the restaurant business. Where do I begin? When my friend and I approached the 3 different hostess stands we were told there was a wait, ok no problem. But to get 3 different wait times is absurd especially since the hostesses were using Walkie talkies to communicate. So then we decided to go to the bar (we were stopped from entering ) which had a wait, never seen that ever. We were finally sat at the bar 15 minutes later. Once at the bar we weren't greeted for 15 minutes. There was 3 bartenders on service bar and 2 bartenders to the rest of the bar, and someone who appeared to a key holder because, he was the ONLY bartender to ring in orders. We should have been greeted, NO EXCUSE! We ordered our drinks and they took 20 minutes to make 2 drinks a Bloody Mary and a rum drink (honestly don't remember the name). I visited Guys back yard BBQ in Las Vegas and the Bloody Mary's were completely different in look and taste. Franchises should have the same product no matter where In the world, with in reason. A gentleman sat down next to me he too wasn't greeted for 10 minutes and he order a coke a bottle of water and a wings appetizer, his beverages to 5 minutes and his wings took 1 hour. After I didn't like my Bloody Mary and expressed my dissatisfaction I ordered a vodka coke & a mojito and a chicken Caesar salad. It must have been shift change time because the 3 service bartenders left and 1 came in and the 3 other bartenders left the bar. The Keyed employee was dealing with the credit card machine going down, which I understand, but knowing you took an order and haven't told any body to make said order and completely ignore the rest of the customers at the bar, unacceptable, 2 customers even left because they weren't getting service. One of the individuals even said repeatedly that he'd like a menu and he was ignored. (Keyed employees need to know how to delegate, this one had no idea).. after the credit cards were up and working again the the Keyed employee asked if we wanted to order anything. So I told him my order again and he say Oh Yea! I asked him about my Caesar salad and he said it would be out soon. I have no problem waiting for chicken to cook. So I expect a short wait for food. I waited close to 50 minutes for a Chicken Caesar salad, My chicken wasn't cold bc it sat on a counter and waited to be brought to me, it was cold because it was in the refrigerator... again not complaining about cold chicken, I'm complaining bc of the service..close to 50 minutes for all COLD INGREDIENTS. I won't ever return to this location.. read more

With not a lot of choices in the Cancun airport, I went with Guy's. The burgers sounded much better than they were. I had been eating relatively well so I went with a Bacon burger w mac & cheese. There wasn't much mac & cheese on the burger, the burger & bread were dry & the bacon was chewy. I wish I had eaten something before because Guy's was a waste of money read more

Terrible service. Ordered a simple breakfast of scrambled eggs w hash browns and bacon. Also comes with "warm biscuit" which was dry white toast. Had to ask for ketchup for the hash browns. Had to ask for butter and jam for the dry toast. Butter arrived ice cold and was unusable. Food was bland as could be. Airport food at its finest. read more

My family and I recently ate here while waiting for our flight. We got a burger, turkey sandwich, the chicken pasta alfredo, buffalo wings, and some appetizers. The food was nothing impressive - a bit salty and overpriced dor the quality - but the fresh guacamole made to order right at the table was great. But it is one of the only big sit-in restaurants in Cancun Airport Terminal 3 and a good way to kill time. read more