Like a lot of foodies, I'm a big "Diners, Drive-ins and Dives" fan. When I first saw Guy Fieri's Flavortown Kitchen (operating out of a nearby Newington ghost kitchen) on DoorDash a few months ago, Flavortown benefitted from that good will and I ordered from them. Overall, I was not impressed, but since they were newer at the time, I gave them time to find their bearings before I tried again. Today, I needed quick turnaround on a DoorDash lunch delivery and Flavortown was one of the closest options. I ordered the "Real Cheezy Burger" and fries. The burger was below average in the area at its price point, and the fries had a different vibe that some may like and some may not like relative to more common fry styles. The burger came with cheddar, tomato, shredded lettuce, onion, pickles, "Donkey" sauce and "SMC" (?) and it was served on a garlic buttered brioche bun. The quickest way to describe its quality is that it's similar to the burgers served at casual dining national chain restaurants. I'm not sure what the "Real" in "Real Cheezy Burger" refers to. Both the burger meat and cheese seemed real, but it was not "very" cheesy if that's what they were going for. The biggest problem with the burger was that it had excessive char. The second biggest problem was that the meat texture and flavor fall short when I compare it to other area options I love at a similar price point. The Flavortown burger cost 11.99. My favorite specialty burger in the immediate area is much better and only costs $9.50. That makes for an easy decision. Other general area options I like much better are priced at $8, $11 and $13.79. The fries are steak fry-sized, but seem battered and super crispy. The good news is that the fries are so crispy, they are likely to stay crispy during delivery. The bad news is that this isn't one of my top three styles of fries. They didn't taste bad. I just don't prefer them. That's probably the last time I'll order from Flavortown given other area options. read more

See all

To say I'm disappointed would be an understatement. I'd heard such good things about the flavortown pop up and wanted to try it for dinner. The fries had zero flavor, the jalapeño poppers had barely any filling, the Mac and cheese was watery blandness. I took 2 bites and didn't finish the rest. I had high hopes for the burger, but the sauce was runny, the burger was soggy, and they didn't put the crunchy onions on it. My husband and I were both super disappointed and don't feel like it was worth the $82 at all. read more

See all

I had higher expectations. The bun was not brioche nonetheless was it boring as ever! I ordered bacon on my cheese burger, that was not on the burger upon arrival. Three stars because the nice slice of cheddar cheese on the burger was great and the side of mac n cheese was tastey. read more

We tried a To Go order and it was ok. The flavor was good but it's overpriced for what you get. The chicken sandwich doesn't come with potato sticks or anything. The mac and cheese was just ok, a little running. The Cuban was ok, bread was kind of hard but at least came with a box full of potato sticks to act as chips. Chocolate cake was very good and rich. Probably won't go again, bang not worth the buck even if the flavor is there. Not enough menu selections. read more

See all

I really want to like this, but the cost is just too much. Feeding a family of four with burgers and fries costs $85 with delivery charges and service charges. In comparison, ordering Five Guys to feed that same family costs $42. I can order one large order of frys that feeds all four people and their little cheeseburgers are perfect. I use five guys as the benchmark as that's same format for food. So how could Guys's be more competitive? 1) Include frys with the burgers. Frys are not a high "food cost" item and would make that $12 burger feel like more of a value. 2) Give the option for pickup. While delivery is nice, it's not worth the premium cost that it occurs. If this also allows the removal of a service fee, it makes the costs more reasonable. I don't get why the costs are so high. One of the values of a 'ghost kitchen' is that you can avoid having to deal with a store front. This should significantly lower the costs out of the gate, yet the food is still priced at a premium with a price point higher than Maggie McFlys -- even before the delivery and service fees. As a parent looking to feed my family, Guy Fieri's is simply not priced at a point where it's effective. read more

Mediocre at best. This is just another Chili's or Fridays with a different name. We had the Mac and cheese burger. There is something so unsatisfying when a burger is so large you can't take a normal bite. The bacon wasn't cooked The fries were flavorless. read more

I order today from your company and door dash delivery it. I'm gonna state right now door dash isn't the problem, everything was sealed food and the driver came on time. I refuse to buy anything any more from flavortown kitchen. I order eggrolls and Buffalo wings. Instead of giving me my egg rolls, you decided to give me chicken tenders which it isn't on your menu. A piece of the tender is missing. If I had your address I would have bought this back to the restaurant. It's a real shame. You could have pick up the phone and called and say what you don't have to replace or keep up with your stock menu. The food looks disgusting very disappointing how the service was handle read more