We love coming here . We used to go to Guzzetta and Son but Nick retired and closed the Sacramento shop. He was still here at this location since he still dabbles in jewelry every so often. The place was busy when we went in so I couldn't visit with Nick. The place is a nice size and a lot of different styles and brands. We got our wedding rings from Nick long ago and needed to resize them. With the prices of gold going crazy it wasn't cheap. Oh well , what good is a ring if you don't wear it. read more

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My wedding set was originally purchased at the their original location in the the Arden area. The store is no longer there. I needed my ring resized. This location is a little far of a drive, but it's worth the drive. As always, the staff and service is excellent. They are very knowledgeable, friendly, helpful, and professional. I'm always very happy with the service whenever I visit. My ring was resized nicely and fits perfectly. They cleaned and polished my wedding set, and look beautiful. I have purchased various pieces of jewelry over 20 years. read more

Came in to get a ring removed and man, that service was awesome. I believe it was the owner or Manager. He was able to remove it within 5 minutes. I was expecting to pay but he said a "thank you" was enough. I mean, I don't even remember the last time I ever heard that as a consumer but was extremely happy to hear. From that alone whenever I'm going to purchase Jewelry I'll be coming back. All the staff members were friendly. I saw Jewelry they had and it's quiet a selection. Would recommend. read more

Had my fathers ring resized for me after he passed away. I've been wearing it for three years. I noticed the other day the weld had broke. I called them and they told me it would cost $100 to get it fixed that it was normal wear and tear. I call bull crap. A solder job on a gold ring should last much longer especially if it is done correctly. I'm so disappointed in this place. This ring means so much to me! read more

This jewelry store is centrally located in Roseville. I walked in to have my wedding ring fixed, the quality and the relationship to their customers is by far not caring in their DNA. I was hung up on the phone when I was looking for my unrepaired wedding ring that they had and held for 12 days and never was able to repair it in a timely manner and finally returned it to me. Don't waste your time. They don't appreciate their customers read more

This is an exceptional jewelry store! No high pressure and the staff and service is great! Today, I had Tara, who couldn't have been more pleasant and helpful. I would highly recommend this jewelry store! read more

Should've read the reviews closely before choosing Guzzetta to string our daughter's pearls. Two jewelers said they'd have the pearls strung by Christmas, we chose this place as it's closer to home. It was only after they gave the pearls to the person who does the stringing that they informed us they wouldn't actually be done in time as the person was going on vacation. So then it was too late to go to the other jeweler who would've had it done. Bait and switch, and no apology - went so far as to blame us for waiting a week before the holiday despite saying they would have it done in time. Terrible customer service. read more

Can't say enough good things about this jewelry store - family owned, jeweler on site, gorgeous pieces, everyone is friendly and I wouldn't dream of going anywhere else ever again. read more

Every time I go in to Guzzetta's, every person that helps me is knowledgeable, kind, me take as much time as I need,and bends over backwards to make my experience perfect. For example, I bought a necklace that turned out to be the wrong size chain and stone and when I went back in, it was the easiest thing in the world to change that. Guzzetta's is the only jeweler I would use. read more

I had an old jewelry piece that needed upgrading to hold a chain. Greg helped me patiently and fixed it with a new chain. He wrapped it for me to give as a gift. Outstanding service and quality work. Thank you Greg! Sheila read more

My husband and I purchased my wedding ring at Guzzetta's in 2004. The ring holds its value and is very radiant when cleaned. I've received many compliments on the ring, too. I had purchased other jewelry pieces in the past. Also, had chains repaired etc. Guzzetta is my go-to jewelry store. Staff has always been kind!! read more

I recently brought my custom-made sterling silver antique ring to Guzzetta for a simple sizing and engraving. I figured Guzzetta was a reputable jeweler with adequate experience to perform this simple task. Boy was I wrong! I can see the seam where the ring was cut with my naked eye the engraving is crooked. I gave them one chance to fix this problem, and they couldn't manage to get it right. I am done dealing with Guzzetta and I am actually driving my ring to Sharif jewelers as we speak. I understand that my ring is not a high dollar ring, but it means a lot to me. The Jeweler at Guzzetta obviously rushed this job with little care given to detail. Stay away from this place. They do lousy work and they were fine with me leaving dissatisfied. read more

Find a jeweler store that welcomes and wants your business. The lady with the curtly hair working is going to be the least excited when you walk in lol. This is just a weird place. You aren't greeted when you walk in. You're treated like an inconvenience. I wouldn't ever want to spend my money in a place that is so unwelcoming and seemingly annoyed you're there. They don't seem to want your business or want to help with past customers at all. read more

They literally saved my finger! I got stung by a wasp, and my finger swelled around my ring. I was worried I would have to wait for hours in the ER to get the ring cut off, and Guzzetta jewelers did it right then and there! I will be going there for all of my jewelry needs. read more

Nick Guzzetta helped my husband design my wedding and engagement rings 30+ years ago. I love sapphires so they put sapphires and diamond baguettes around the center stone. It is simply gorgeous. My parents retired to Roseville after my son was born and Nick helped my mom resize her rings when her arthritis worsened and she couldn't get her rings off or on! He also designed an anniversary ring for my mom for their 50th wedding anniversary. When my son met the girl of his dreams he went in and Greg helped him design her engagement and wedding rings. Imagine my surprise when a diamond baguette fell out of my ring and Guzzetta employee said they would get an estimate quickly for me. (Dropped off ring on May 31st) I called on June 11th to check in and Tarra said they had not gotten the estimate together. Tarra was incredibly rude and said the estimate would be another week! No apology just "oh well we did not get it done." I was so frustrated as they replaced the sapphire next to the diamond in March and most likely loosened the diamond that had now fallen out. Today I picked up my wedding ring and took it to Dave Hansen at DeVon's jeweler in the mall. He gave me a clear idea of when the estimate would be done and when the repairs could be made. He seemed liked he clearly valued my business. My neighbor, a long time Roseville resident, said Guzzetta's has gone down hill and they really don't care about their longtime customers anymore. This has now been my experience as well. read more

My husband and I have been together 10 years and married 6. We were married at a young age so I never got to experience picking out a ring for myself till I decided to inquire with Guzzettas. I felt so welcomed and they have such a great selection of jewelry. I came in thinking I wanted a simple solitaire diamond but found myself falling in love with a beautiful 2k diamond ring they allowed me to try on a different variety and worked within my beauty budget! Would definitely recommend! read more

Guzzetta Jewelers - My beautiful ring - Jewelry Near Me - Roseville, California

Beautiful store with great selection and friendly staff. Parking upfront off Douglas Blvd

So disappointed. My first time going to this jeweler. Dropped off items on 8/12. Was told they'd be ready on 8/23, stating they were open until 6pm so I could pick up anytime that day. Went to get them late afternoon and they are not ready. Work on them hadn't even been started. Do not recommend using them. read more

My husband originally bought my engagement band at the Sacramento store before it closed. When he was ready to propose, Jessica from the Roseville location helped him build a custom ring using the stone from my grandmothers wedding ring. It turned out PERFECT and more beautiful than anything on my Pinterest board. We ended up purchasing my husbands wedding band, necklaces for my bridesmaids, and a watch for my husband to wear on our big day as well. The staff at Guzzetta is amazing and I highly recommend them. read more

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Do yourself a favor and skip Kay, and ShaneCo! This is a smaller company, and they treat people with kindness and respect. Greg made my engagement ring shopping a breeze. I probably wasn't doing a good job explaining what I wanted with my ring, and they didn't have the EXACT thing in for me to try on (most settings just stuck out a little to much for me). I put my trust in Greg because I was only able to see a photo of the actual ring I was getting. (I wanted a very specific detail not because a lack of selection). It was hard to tell if it would look exactly how I wanted when I got it, and I was hesitant... but they set my diamond PERFECTLY, and Greg guided me to my DREAM ring even with a dicey description of what I had dreamed up. He helped my Fiancé get the best bang on the diamond and we went much bigger than I expected without compromising any quality. It has some serious sparkle! What I appreciate the most is that they did not use the pandemic as an excuse to compromise customer service. Life, and wedding planning is challenging enough during a pandemic and I find people in customer service have lost touch with humanity, and connection. Not here, Greg and the other representatives made the experience of ring shopping sweet and special unlike the other stores. I was nearly in tears leaving ShaneCo because I figured everywhere we went would treat us like diseased animals that need to be scolded and told to stand 6 feet away from...get this: THE PERSON WE ARE ABOUT TO MARRY. Support small business ALWAYS! Thank You Greg and Guzzetta you made my engagement ring dreams come true! read more

Buyers beware once they have your money its over. I don't like writing negative reviews but feel compelled to save others from this situation that presented itself. In my 51 years I have never experienced such horrible transaction that I had with Guzzettas Jewelers. Little background on my story I bought some expensive to me ear rings for my girlfriend which was to help the rocky road we were on. Well that night it didn't work out like I planned and we broke up. The very next day I brought the Ear-rings back for refund explaining my situation. Gary was stone cold with we can't return for a refund only in store credit. I beg you I don't need any in store credit I just lost my girlfriend last night. Insult to injury. Please have some compassion and leniency for my incident less than 24 hours prior. Never worn still giftwrapped still no mercy. Hopefully this review will help others decide and stay away from the greedy and unsympathetic people like Nick and Gary that represent Guzzetta Jewelers. I can say more but at least now you know what kind of people your dealing with. Big mistake on my part wish I would have read more reviews on Guzzetta Jewelers. Really wish I didn't have to write this review. read more

Recommended by Andre a retired jeweler who we did business with as well as Ropers! I mentioned a couple of jewelers to replace him as he was retired and he said "not good options Monica, go next door to see Gary". I had no idea they were there but so thankful that I do now. Awesome customer service, greeted with a smile, beautiful display of jewels.....I wanted all of them! I have a new home! They sized a new setting and set my diamond. Looks beyond fabulous! Gary and staff are the best in town! read more

Guzzetta Jewelers - Jewelry Near Me - Roseville, California

Guzzetta Jewelers is my go to Jeweler, every time I need a repair they are always eager to help. My wife's pendant clasp broke and when I took it to Guzetta, Mike asked for my info and told me it would be a week. Within three days Mike called me and said there was some wear on the loop that the chain slides through, I said yes fix it! I asked if he needed more time, he said no, it will be ready within the hour. I can't say enough about their service! read more

My first Yelp review- the older man that owns this is the best part and helped me the first time I went in. He was awesome. The other men are not helpful and totally dropped the ball on our necklace. They had it a month and forgot to send it in to have it fixed. Then when we said we would come get it they said they didn't have it but would have it on Saturday. We went to pick it up(he said they closed at 3:00) and we pulled up at 2:30 and this guy was locking the door!! It has gone way down hill. Very sad- these guys have horrible service and are not honest at all. read more

Disappointed. I bought a ring from Guzetta (from another location that has since closed) years ago and a stone fell out. So, I came to this location to have it repaired. The man who helped me, I think he is the actual original owner, was not very personable. I was hoping they would replace it for free or give me a discount, but he didn't so much as even apologize for the poor quality of the ring. He gave me a quote and I decided to get another opinion. I went to Sharif's, had a much better experience overall, and now have a ring that is repaired, cleaned, and looks fantastic. read more

The worst customer service you can imagine. We took my husbands wedding band in for a simple repair. (It got bent somehow). The man who helped us was abrupt, rude and impatient. He barely glanced at the ring and quickly told us that it would be $20.00 a solder...and the repair would require several, plus the cost for any other repairs that were required. We of course asked why? We were TOLD the band had several cracks. (Not shown) He then abruptly told one of the office girls to just give us a claim check. We were like, "whoa whoa...where are the cracks?" "Wait, show us what needs to be done". The man continued to respond to our simple questions with an aggressively bad attitude. We walked out WITH our ring...(lost customers) We then went over to Fountains to the Kenny G. & Company Jewelers. The Manager, Robert Hewitt happened to be there...he inspected the band. NO CRACKS. Immediately repaired the bent band in front of us...then buffed it to sparkling new...beautiful job...NO CHARGE! Now that's service. Will we be back to Kenny G & Company? Will we tell our friends? You bet! But thumbs down to Guzzetta. read more

If there were 0 stars that's how I would rate this jewelry store! I brought 2 rings in one to be sized and the other had a loose diamond the prong needed to be adjusted. The sales associate recommended that I have it dipped in rhodium so I agreed. However when I picked the rings up the stone was loose on the ring I had sized and the one that was dipped was very rough on the inside. I brought them back and they refused to address the issue. I'd have to pay again. The sales associate said that "I" had damaged the ring!!! I had NOT worn the ring! AT ALL!!!! So rude I've been taking all of my jewelry there for almost 17 years. I've had my jewelry appraised there...I was shocked! They did not care in the least. I would not go here again if they were giving jewelry away...most of the selection is very standard and boring anyway. That's why I have never purchased anything and only have taken my jewelry for adjustments! I'm thoroughly disgusted with the attitude I received. I will NEVER return or recommend to my friends. read more

My husband got my engagement ring and wedding band at the Sacramento store many years ago. We decided it was time for an upgrade so I visited this location to see about their trade in policy. They still have top notch customer service and are willing to give you a discount on your purchases. read more

I am not really sure how to rate this place. I tried to go in to look for an engagement ring. The door has a sign to ring the bell to be let in. It was 1:30 in the afternoon on a Thursday. I rang the bell twice and could see a person working at a table inside. I just do not know what to think. It was just odd. In short, they may or may not have great products and prices. Your guess is as good as mine. read more

DO NOT SHOP HERE! I bought my engagement and wedding ring here. Less than 6 months later the band has diamonds falling out. I take it in to get it fixed, then they lose my ring and the guy on the phone was a jerk about it because I was questioning how much it was going to cost me to replace one diamond. I get to the jeweler to look at it and it ends up being a totally different ring. They find the ring two days later and in my opinion the cost to replace it was expensive but I paid it. Two days later TWO more diamonds fell out. I went to a different jeweler because my experience was so bad there and they tell me that they don't recommend that I replace the diamonds at all because the other ones are going to fall out too! The prongs are so tiny and not well made that they advise to not fix it. I can't believe I spent all that money and my wedding band is a cheap piece of garbage. NEVER will I shop here again! read more

I went to the Guzzetta on Douglas Blvd. in Roseville to solder my wedding bands together. They soldered all rings unevenly together and when I brought it back to them, they told me they would not fix it. Terrible customer service and the man at the front desk was rude. They acted like it was my fault they were uneven and annoyed I came back to get them fixed. Please, take your rings elsewhere so you don't go through what I did. I have gone to Shane CO in the past and will continue to go there from now on. I went to Guzzetta to spread my business around, which was a big mistake. read more

I took my jewelry that is very special in to be repaired. The owner Gary came out and helped me personally. He and his staff are wonderful. They took care of me at a very reasonable price. It is great to find a jeweler that you can trust. Thank you . I will go there again read more

we love the unique design of the wedding set we worked with Nick Guezetta to get just right . We live over 250 miles way from Guezetta but Nick has always taken care of our follow up needs for cleaning, inspecting diamonds and new sales. read more

Took my watch in for a new battery. Salesman (D. Carpenter) couldn't get the back off so I had to leave it for the "watchmaker". A week later, I picked it up. The watch had not been set to the time or date. I set it and left to pick up my husband. I left the store at 2:30 and got to his office at 2:15. The watch was running backwards!!!! This is a Raymond Weil ($1,000) watch. I've had the battery replaced for the past 3 years at this store. They are the only store that opened the back of this watch. They wanted me to return the watch for "repairs". I don't trust a watchmaker who would damage a watch and return it without saying anything about the damage he did. Why would I trust him to "fix it"?? I took the watch to Ben Bridges and they found the circuit coil had been cut, probably when the back was forced off. This caused the watch to run backwards. BB fixed it for $113 (w/tax). I have asked Guzzetta for reimbursement for the damage they caused and have gotten nothing but stall tactics from Gary Guzzetta. Next step is small claims court. Beware of this store!! They are dishonest and lack integrity. read more

Where do I begin? I'm recently engaged and my wonderful fiancé purchased my engagement ring at Guzzetta Jewelers in Roseville, CA. I am not a flashy girl and I personally don't like gotti jewelry, sentimental pieces are my favorite...they mean the most, all of which my fiancé is well aware of. Upon receiving my ring, I was full of joy and felt it was a great representation of me and quickly fell in love. Needless to say, I was unable to wear it because it was two sizes too small. No biggie, it can be resized! After some time of "oohing" & "awwing" over it, I was bummed I couldn't wear my special ring. It was then I quickly noticed the quality of the band. The discoloration and slight bent on the shaft. After careful review, I asked my fiancé how his experience with Guzzetta went and if he knew the size he was given. He proceeds to tell me how he felt as if they intently gave him poor customer service based on his modest budget, and belittled him for his choice of sized diamond. He specifically told the sales lady that he needs a 7.5....my ring size. Before coming to Guzzetta, he went to other places in search of the perfect ring and landed at Guzzetta's. We then decided we would go to another jeweler to have it looked at, given at the time, Guzzetta was closed. Going in, I wanted to see if they would pick up on what I noticed and telling them I just needed to know the size of the ring and get a rough estimate on sizing. Low and behold...they noticed and gave me their honest opinion without bad mouthing Guzzetta, and actually showing respect of my fiancé's choice of ring!! With the information I recieved, we decided to give Guzzetta the benefit of the doubt, and see if they can fix it. The following day, we went in and told the gentleman we were given the wrong ring size. Too my shock, no apologies were given. Just a simple "do you have the ring?" & "try this size". I then explained to him that there was a slight bent on the shaft, and he assured me it would be fixed once they size it up free of cost. Ok, great!! It was a quick in and out visit, and handed them my ring and waited for my phone call back for pick up. They called & I proceeded to drive over to pick up my ring. Upon receiving my newely modified ring, I noticed that it felt a little off on my finger, and had seen the shaft was still bent if not more! I bring it to the sales lady attention, and she tries to explain that it was the design of the ring. I disagreed. She was rude and condescending. She then goes on by saying "if it were a bigger diamond we could fix it". How is the size of the diamond relative to the shaft of the band? Makes no sense, absurd! I respectfully asked her to explain it to me and she couldn't. All she kept saying is that it was a "small diamond" & it was "the design of the band". You can clearly see the shaft angles up to the right. After explaining this to her, she then blames me and says "that maybe you did something to it when you were forcing it on before resizing?" I BEG YOUR PARDON!?! I was clearly upset. So withought causing any attention to myself, I just picked up my ring and left. As I'm heading out the door, I hear the same lady snickering, laughing and muttering to another lady behind the counter. Clearly she was talking about me, because when I turned around and looked backed at them, they quickly looked the other way. Call me paranoid, but it was obvious given that one other couple were on the opposite side of the store. We will no longer be doing service with Guzzetta and telling our friends and family of our experience. Regardless of your budget, whether it be spending $25k to $20 on one of their pieces.....do yourself a favor and go somewhere else where they treat you fairly, respectfully and have good work ethics. Their lack of professionalism and good customer service is a huge disappointment!! read more

I seriously have no idea how this jewelry store has gotten rated the best in Sacramento. They have absolutely no customers service in their Roseville store and unless you are purchasing something from them, forget it. They are rude, the sales person that greets you is extremely difficult to understand and condescending. Wake up people voting this company the best in Sacramento is a joke. read more

Purchased an engagement ring in December of 2013 at their Sacramento location. During purchase I was told about their lifetime repair and service of the jewelry and this is how it was explained to me at the time. Sales rep Greg told me of his wife and how while washing dishes she had caught a prong on a towel, broke the prong and the stone had come loose, he said that things like this happen and in this case they repaired it no questions asked and that they do this because they want to have lifelong customers. 3 days after purchase the setting was bent due to contact with my face. I left the relationship. Recently I decided to finally have the ring repaired to resell and move on and close that chapter. I found out that they had closed their Sacramento location and needed to visit the location in Roseville. In looking at the paperwork I also realized I have a due bill for the GIA certificate and a note from Sharron that says they would mail me the certificate. I have never received the certificate. I received a follow up call and was told it would be $300 to repair. I told the rep no thank you, I was told you would take care of things one way and now I'm being told something else and that I just don't feel that's acceptable. Before I had a chance to ask about the missing certificate the caller called me an Asshole and hung up. I returned to the location to pick up the ring, I talked to the owner Nick after being treated poorly by the sales rep yet again. I explained the situation and treatment and that I feel it is awful his employees talk to a customer like that. He explained they were not going to repair the ring and he was sorry I was misinformed previously. I told him I understood, it had been quite awhile and I should have returned earlier to get this straightened out but that I also have a due bill for the GIA certificate and asked he help get me the missing paperwork. He said unfortunately he could not. He had closed the other location and slightly changed the name of the business and he didn't retain the paperwork for that location, so he couldn't help. While I can understand the refusal to repair for no cost, the refusal to take care of the paperwork portion to me is unacceptable. I spent $5000 and have a letter saying you would provide me with the certificate for that sale. You did not. You are running the same kind of business and DO have access to providing me with that information if you cared to do so, All I can really say is that I can see your poor business choices have already affected your business as evidence by the closure and name change and by letting people honestly know how you behave I hope that business continues to be affected. Upon leaving Nick offered his apologies and let me know they would be there if I had any other Jewerly needs.....HA, No thank you and Id recommend you do the same. read more

I came in to exchange my husbands wedding ring due to him having an allergic reaction to it. Our ring was under warranty and were told initially we could exchange if needed by our old jeweler. We recently moved here and did not buy our ring at Guzzetta but they carry the same brand. After many frustrating calls to the manufacturer trying to figure out their policy in our situation, Guzzetta helped us with finding a new ring and dealing with the manufacturer. Freddy was our helper the whole time. He cared so much about our happiness and even though they weren't really making money off of us, he strived to give us a positive experience. We have found our new jeweler in Roseville!! read more

I specifically chose Guzzetta & Company knowing that they were rated one of Sacramento's best. I was very happy with the selection. They had a variety of jewelry in the showroom, however I was not able to purchase what I wanted during my visit. If you need to order something, prepare for it to take a bit longer than their estimate. Their jewelry designer is an independent contractor and works by his own calendar, so dependability of just when your item will be available will vary. I think once you walk out the door, if you haven't spent a gazillion $$$ they kinda forget you. read more

Borderline shady! Consigned a ring and it was sold and we were not told about it for nearly a year! Still haven't gotten full amount! Asked for it numerous times with lots of bs excuses! read more