Gva management is a company growing fast but they lack so much communication and prelofessionalism. The apartment is rented in corpus christi texas at nor water was so dirty upon me moving in. My apartment was broken into so when I moved my things out and went to stay with my mother for a couple days due to not feeling safe. I went back to complex and the leasing agent that initially gave me the apartment was finally back after 2 months of being gone and my apartment locks were changed. She said I moved out. Even tho I had a lease. I was still going to pay my bills. But she wanted me out I guess. Because I started to question things around the complex. Very sketchy place. ​ read more

I've rented from GVA management for two years, and they have failed to fix any issues. There's been two major water leaks that has caused mold to grow in multiple areas of my apartment! My heath has decreased tremendously due to inhaling the mold. GVA claimed there was no mold, so I collected my own evidence with an at home mold test kit. Haven't been able to use my dishwasher at all, and two out of four window screens are busted out from previous tenants that they failed to fix. Would not recommend renting from this company! I give them a definite 0/10! read more

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The absolute worst place I've ever rented from. The first apartment I was shown as move in ready was disgusting it had not been cleaned at all there were even socks from the previous tenants in the closet. Due to the state of that apartment I requested to view a second unit, this unit had obvious visual repairs that needed to be completed and after several calls, in person appearances and maintenance request the visual repairs were finally completed. After a few days several non visual things were discovered ( leaking sink, broken dishwasher, broken dryer, broken washer). Building and codes was called after waiting months with no dishwasher or functioning sink in the kitchen and the office was informed that a case was opened. Miraculously the sink was relaid 6pm the night before building and codes was to come. The grass ended up being so tall that it was above my knee (I'm 5'10) and the trash at the entrance looked like an actual dump, so again I called building and codes as was told they were on it they had several complaints and had made GVA aware. I signed my lease Feb 8,2024 moved in Feb 14,2024 and as of today June 16,2024 still no washer and dryer although being told on several occasions I'd have it in a week or this afternoon or the next day. They even went as far as to let me know everyday last week (yes I am now calling daily again as I did when I first moved in) and today that the maintenance man is on clean outs and they don't know his schedule although there is a confirmed empty unit Nextdoor they could get one from. They are obviously more concerned about getting new tenants than taking care of the ones they have. Never been late, never cauaed an issue and have had nothing but problems. I have even emailed corporate and left them messages on several occasions. Save yourself the unnecessary stress and there are definingtely newer apartments more reasonable with amenities. And if none of the amenities listed on the website for Clarksville is actually at the properties they are at the office. Heritage Pointe specifically has police activity nightly (my cameras pick them up) and there is not a single thing for kids to do but run around the parking lot and between buildings. Just a snippet of the negligence endured thus far. If you live here already go online and research TN tenant rights you do have rights. At this rate when I leave they will not only be getting receipts for the food I had to buy when I couldn't use my kitchen but also washateria receipts and since I have other obligations starting this week there will be laundry service bills as well going forward. Didn't have to be this way but they are impossible to work with. read more

The crack in the ceiling is from the December tornado. They were informed of the damage and never assisted. When one of the roof vents had gotten ripped off and left a hole in the attic ceiling almost every bit of insulation was thrown out of the attic and never replaced with new insulation. And please don't get me started on the raggedy ass back balcony they literally sways when you go to walk on it. I had my dryer go out on me and it literally took maintenance 2 almost 3 months to come and fix it. There are a shit ton of brown recluses I see at least 3 a day, they told me I'd have to come to the office for sticky traps, can't use those due to a 1 1/2 year old running around. They have ace come but they don't spray for spiders. This place is just shitty and I'm trying to save someone's else's ass. Just go anywhere else but through them. read more

hello I am very disappointed in this company they are basically slum lords they do not care to work with you will repeatdly ignore calls, they do not care for their tenants I have witnessed employees talking poorly about tenants and about personal inf very unprofessional and do not care to work with you during difficult financial times. truly saddened by the experience with them. read more

This property is a dump site for trash for the neighborhood community. It's also a stolen vehicle drop off area, due to the open area parking (not numbered) stolen vehicles will sit for months. Trash has been an ongoing issue since GVA. Over flows and on the ground. read more

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our experience was horrible they are running a sh!t show the staff doesn't communicate with each other and there's poop and trash all over the complex your paying for a small apartment and you can hear everything your neighbors are doing. We lived in the heritage complex but the gva overall unprofessional I was charged for blinds that were sun damaged ok and no matter how clean you leave it AMANDA GORUM will charge you for it SAVE YOUR TIME GO SOMEWHERE ELSE. read more

GVA Property Management - Everyday - Property Management Near Me - Clarksville, Tennessee

Just days after a tornado and people trying to find housing and spending money on motels this company sent a 24 hour notice for all their tenants to have their belongings and damaged cars off the property. After that they would haul cars and throw their belongings out. A judge had to step in and force them to stop the evictions as there were men on site kicking doors in and threating to trespass residents. One management member nearly ran over a news crew trying to intermediate them to leave the area. Based on the reviews here it is par for the course for this company read more

I will say as a community member, this company has show no ethical values. A tornado hit our community destroying some of their apartments and this company decided to force residents displaced to remove their belongings FIVE days post tornado. I hope this company learns how to treat their tenants better... read more

First there they dont explain thing for you. they will work to get you into the apartment but will screw you when you try to leave and tell you that 12 month lease you just signed runs out in 13 months so you have to pay that last month extra. Second the have done little to nothing to take car care of there apartments. While I was on deployment the company they use to mow destroyed all my outdoor stuff and the I was told to clean it up. read more

GVA Property Management - Horrible service - Property Management Near Me - Clarksville, Tennessee

Vendors beware. GVA owes us over 10k for work done and has refused to pay for over 9 months. They have tried to pass the invoices off to two other management companies. Unfortunately it seems that legal action or taking it to the news stations will be our only option. read more

I personally do not rent from GVA. However, as someone looking for an apartment soon and as a Clarksville community member I urge anyone and everyone to chose an apartment run by ANY other property management group. This group owns Blue Grass Meadows Apartments which like most of Clarksville was recently hit by a tornado. They kicked out all of the people living in these apartments as they were deemed unlivable. While this in and of itself is not an issue, their lack of assistance to those they were displacing is unacceptable. They kicked out multiple families, did not offer to reimburse rent that had already been paid, and sent those families out without any form of assistance in a community were viable housing is already an issue. They also only gave them 24 hours notice to retrieve their belongings before they tossed them in the trash. Shame on you GVA. read more

I just had an interaction with Kristin and it wasn't pleasant. The conversation was more like her talking and when I would try to cut in to answer or let her know what was going on she shut me down with "let me finish talking" when the same wasn't given. I didn't think either of us was being rude as the conversation started flowing back and forth but she flipped pretty quick. She also made up the excuse that they're just really busy that's why the haven't been answering emails. I've emailed 2 times in the last week with no response. Last year, someone always replied to your emails but it could possibly take 24-48hrs yet someone always answered you. We also called in about getting our lease renewal letter and whomever picked up said it would be emailed by the end of the day which never happened and the reason for today's visit. I emailed 4-5 different gva emails the last time with not even one of them replying. They also decided to start valet trash services last year and it isn't going well at all but she didn't seem interested in that fact. We are told if we have more trash to place on top of the container but the trash services starts leaving notes that this is a warning and if it happens again then they'll take action. I've been taking my trash out myself this past year after two of those notes even though we were told this. We have a ring doorbell so we know when they come by and most days they don't come by for trash like they're supposed to or they'll knock over the trash cans right into the hallway walk path. If we are paying for this service you need to switch vendors as they're not working out well. read more

Horrible company overall for both tenants and employees. they have 7 properties in Clarksville TN and Oak Grove KY. None of them are maintained properly. Within them all there are mold issues, security concerns, water leaks, and cockroach infestations, just to name a few of the main problems. Employees are not given any training and it is a hostile work environment. Tenants rarely receive deposits back, even if they have cleaned and not caused any damage. There are plenty of brand new construction apartments that cost about the same as GVA apartments. Be wise before you sign any contracts. read more

I can't speak to the other properties, but stay away from The Lantern in Austin, TX. The units are not maintained, major water damage twice and they failed to bring in maintenance to dry out the unit so now there is mold everywhere, no running water in the restrooms, and the front office personnel are incompetent at best. They have managed to ensure that all their residents are getting left holding the responsibility for their laziness, incompetence, and immoral business practices. I will be filling a formal complaint with the BBB. ​ read more

Mold building up inside of the toilets, broken appliances, disgusting carpets and flooring, VERY thin walls and no insulation whatsoever, pests, bugs, and I COULD GO ON!! GVA IS A TERRIBLE COMPANY TO RENT FROM. Good if you're poor and expecting the worse, and that's what me and my roommate were. We couldn't afford a bigger better apartment. But I wouldn't even rent from the company period. Their pest control sprays like once every couple of months (if even, cause I never saw him monthly.) and when they spray, they don't move anything they just spray over your stuff and barely spray in the kitchen and bathrooms and call it a day. As for the mold, it was there when we walked into the place! I mean the inside of the toilets were just COVERED in mold! BLACK MOLD! And the carpets, NEVER CLEAN. They claim to clean apartments before you enter, and they do, but they do such a terrible job that the carpets had the most dust and grime build up I've ever seen. When they were freshly cleaned and washed, I rubbed my hand on it and it came up brown and dirty. The walls and ceilings were SO THIN, THAT YOU CAN ALWAYS ALWAYS HEAR YOUR NEIGHBORS. our upstairs neighbor was like 300 pounds and we CONSTANTLY HEARD HIS LOUD DOGS AND CATS AND HIM STOMPING AROUND AND JUST MAKING A HUGE RUCUS! EVERY DAY AND NIGHT! The parking isn't assigned, so be prepared to battle with your neighbors for the closest spot! Their "maintenance" is just a few guys in a truck trying to guess the easiest way to get rid of your problem so GVA doesn't have to pay them anymore. The guys they send are always dirty, not in uniform, and obviously not from a legitimate maintenance company. They also take DAYS TO WEEKS to get ONE request taken care of. Unless your house is flooding, they don't care. The people in the office aren't even that helpful either, I can tell that they're constantly just guessing at what they're doing and trying their best to squeeze money out of you wherever they can. This leasing company told us we couldn't have grills on our back porch. All in all, GVA PROPERTIES DOES A TERRIBLE JOB. DO NOT RENT HERE. read more

STAY AWAY FROM THIS COMPANY!!!! They are constantly mixing up payments up from months prior removing them from your account and then will post a rude letter on your door saying you are late and will be homeless if you dont pay! I am soooo glad my lease will be up because i am moving and never looking back! PS All of the apartments are roach infested. Inspect thoroughly. BEWARE read more