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    GVSU Surplus Store

    4.0 (1 review)
    Closed 10:00 am - 3:00 pm

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    2 years ago

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    Wally's Castle

    Wally's Castle

    3.0(2 reviews)
    6.7 mi

    Thrift stores are a hit and miss. This was is a definite HIT! It's a labyrinth of rooms displayed…read morenicely giving a lot to take in but not feeling overwhelmed. There is a decent size parking lot outside, and a very simple store front but when you walk into the blue sea and smiling staff welcome you. There are bathrooms throughout the facility that are well stocked, clean and taken care of. The selection of items varies as every thrift store does. You will definitely walk away with something when you stop here. Today is Wednesday and although the site says 6pm they are open until 8pm. They take cash, and credit cards for purchased and will hold items as needed to allow you to continue to shop. This place also offers for purchase water, pop (soda), Pringles, assortment of candies and snacks to keep you going because when you get here you will be here for a while. I felt very comfortable being here, walking amoung the items and I teracting with the staff. Highly recommend.

    The Wally's on 28th St is much better. This one is in a building with a strange layout that's hard…read moreto follow, and it seems like most of the booths have the sort of things you find if you go to Goodwill or Salvation Army. There are booth that are loaded with VHS tapes, others with Beanie Babies, others just random, used books and miscellaneous "stuff." Not great. Not a lot of antiques. People working there weren't particularly friendly.

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    Wally's Castle
    Wally's Castle
    Wally's Castle

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    Office Depot

    Office Depot

    2.6(8 reviews)
    5.4 mi

    Went in to grab something and use the paper trimmer. They didn't have exactly what I needed, but…read morethe workers (especially Alicia!) were so helpful and kind! She deserves a raise!

    I'm not typically one to write reviews, but I've had the strangest experience with OfficeMax/Depot…read moreand I'm still very confused. This all started on a Thursday morning, when I ordered two booklets to be picked up same-day at the Alpine location. I never received the email telling me my order was complete that day, which was odd because I ordered for same-day, but whatever, things happen. The next day, Friday, I get an email saying my two booklets are ready for pickup. I drive about 20 minutes to the store, park, and see there's a sign on the door that says "closed due to technical issues until further notice". Well that's odd because they just told me my order was ready for pickup! But again, things happen, hopefully they'll reopen soon and I can get my order. Friday evening, I call the store. The automated message says the store is open, but just to be sure I press the 2 to connect to the print dept. No answer. Saturday morning, I do the same thing. No answer. This order is important to me and I wasn't anticipating waiting a couple days longer than planned, so I message customer service and they basically told me I'd have to handle it with the store. Well, not sure how I can do that when they're apparently closed until further notice, but great I'll keep waiting. Saturday night, I call, the automated voice still says they are open but then I can't connect to anyone. Sunday morning, same process, no luck. I decide to message customer service again, because perhaps the store has suddenly permanently closed. I chat with someone who tells me the store is open and kindly gives me their hours. Okay. I assume they must have reopened and are just not answering their phone. After all, they must be busy following an unexpected closure. I drive to the store again, 20 minutes. The sign is still on the door, they are still closed. I am beyond confused. Do the two people I spoke to in customer service not know an entire store has temporarily shut down for three days at this point? Why can no one tell me the store is closed when it clearly is? I've since been able to get in touch with a third person at customer service who was able to cancel the order and get it shipped to me instead, which is not ideal because I really needed same-day pickup and will now not get my order until next Friday, over a week from my original order date. To reiterate, I am not upset that the store closed because I understand things happen. It's that this was meant to be a same-day pickup, and here I am four days later without the two booklets I paid over $100 for while they sit on a shelf in the store, with no idea when I can pick them up. And the lack of knowledge from customer service about a multi-day closure is just odd. The automated message when you call the store is also incredibly misleading, because it says they are OPEN. I'm just confused at their whole process, and annoyed that my order is technically ready and waiting on a shelf, but now I have to wait over a week while no one has communicated anything with me at all or given a correct answer in regards to their store being closed. I actually worked at this store as a teenager about 15 years ago and I loved it, so there was still some lingering loyalty. No longer. I think if a store closes unexpectedly, then customer service/corporate should be alerted immediately and someone should reach out to anyone who had an order in process with the store to find an alternative solution, or at least let them know they'll have to wait to pick up their order. Or even a generic email! Something, anything. This has been so, so weird.

    GVSU Surplus Store - thrift_stores - Updated August 2026

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