The entire staff is kind and professional. Mark provides excellent patience, care and expertise.read more

while I was sojourning in NJ my Windex Moment 440 left ear hearing aid malfunctioned. pleasant…read moreenough staff. I left aid for repair or replacement with the mfg I was told the fee was $350.00 [even though it was still under warranty]. The aid was allegedly shipped to mfg. I respect capitalism so I did not complain the last mold replacement was only [and still is] $100.00. The technician did indicate he was not familiar with the Widex brand The problems are as follows: [a] Ascent lost the aid while in its care with a nearly 30 day lapse and [b] created a new mold for the left ear which was vastly different from the original, bulkier and had only one hole [not 2] for routine maintenance cleaning. I left store with a very uncomfortable but minimally functional R/L hearing aid set. The 2 aids did not communicate properly, I suspect because of the incorrect mold on left ear I replaced said mold when I recently returned to Florida for $100.00. What are my issues: [1] the loss of the hearing aid was ascent's negligence [not mine] [2] the mold created was improper for the Widex hearing aid which could have been ordered from mfg and [3] Ascent took no effort that I am aware of to determine the hearing was and still is under warranty lessening the out of pocket cost to me. I cannot in good faith recommend this company for repairs of Widex hearing aids. You proceed at your own peril for other brands as my observations are universal

Phenomenal audiology group! Kind, compassionate and they always take the time to answer all of your…read morequestions. Always easy to get an appointment and never any high pressured sales tactics. They truly care and will meet all you audiology needs: from screenings to hearing aids as well as implantable hearing devices. I highly recommend!

Never disappointed…read more Ruth and Matt provide excellent support and service. From testing to fitting and fine-tuning of your hearing aids. They 'hear' you. :)

Although I was only 40, I knew something wasn't working well for me with my hearing, but had never…read morebeen identified as hard-of-hearing. Turns out I do have auditory processing delays and hearing loss that explained why I was beginning to be embarrassed by the amount of times I was asking people to repeat their words. Thank goodness I went to Audiology Partners. Incredibly professional, patient, kind audiologists and staff. My life has been immeasurably improved by their practice.

I went to Penn Becker on 10-11-24. My eardrum was perforated by an incompetent at an urgent car…read moreback in Jan. 2022. As a result of that i had a painfull infection that lasted about 3 month's and ended up with muffled hearing and pressure in right ear, which i still have. I went to Penn Becker to find out about tuboplasty and if i would be a canidate for it. I saw Vir Patel. During my visit a nasal endoscopy was performed. The next day i could not breath through my nose. I got a 7 day antibiotic through telemed thinking the wand on the scope must have been dirty. Antibiotic didn't work, went to an ENT who gave me 10 day antibiotic which didn't work, then a 14 day with no relief. The ENT who i saw after this i had a total of 5 visit's with. A CAT scan revealed chronic sinusitis which i still have. My ENT has done all he can and i am managing this with over the counter product's. I am still congested, get nose bleeds and sneeze attacks. I called Penn Becker on 12-11-24 to let them know what happened. I was told that it would be reviewed for 30 days. The decision came back, they provided me a service and they want payed for it. Total disregard for my well being, "money doctor". I called BC/BS to see if they could help. After a phone conference i was told it would be reviewed once again. After about 6 wk.s i was told the same thing. I was also told that i probably had a cold at the time of the endoscopy and that's what i caused the sinusitus? So it's my fault? My breathing was perfectly fine before i went there, so now i have plugged sinuses to go along with my plugged ear. The last ENT i saw told me sinusitis can become permanent. Great. Lawyers won't touch this. I know from the perforated eardrum. I got a letter last wk. from Benn Pecker driving home again how i am responsible to pay them but on the other hand they relinquish themselves from any responsibility from the injury to me that resulted from the visit. So it only cost me $501.00 for chronic sinusitis, total bill was $953.00. Not bad. On top of that the doctor was really rude to me, i wish i had walked out now. I had to pay for 5 visits with my last ENT plus a cat scan, not to mention the over the counter product's which i continue to buy. So i went there for help for an injury another medical facility caused and ended up with another injury. Unbelievable! If there was not a thing called a credit score i would not pay this. I will be making my first payment this wk. I think i would have been better off going to a veterenarian. YOU'VE BEEN WARNED!

I saw Andrew Farwell. I walked in with a blocked ear and a lot of questions then walked out hearing…read moreperfectly with everything answered. This facility was spotless and that's important to me during COVID. I also liked that they didn't do a consultation and then schedule a follow up to fix (like other ENT offices I've been to). My problem was fixed during my lunch break and I even had time to spare!

I just spent an hour waiting to see my doctor Udayan Shah & ended up walking out. This is not the…read more1st time he's kept me waiting but an hour & counting is just rude & worse, unprofessional. As considerate as he is to the patient he's with, that's how inconsiderate he is to all the patients who are still waiting to see him. Why does Jefferson employ this man?

I really like Dr. Krein. He's thorough, he explains everything, is super friendly, and a master in…read morehis field. I'll know more about my treatment (sculptra), as the days move forward, because I just got it done today, but I'm very excited!

They spam call you from every location even if you ask them to stop…read more I block one office, they call from another.

I thought the staff was rude when I was there. The icing on the cake for me is that apparently I…read morehad an outstanding balance of $51 that I was never contacted for...I ended up with something in the mail saying it had been sent to collections! I never received a bill for this so I'm mad! They also spelled my freaking name wrong too. I would have paid the $51 if I would have known that I owed it, but they made no effort to reach me to tell me I owed them money and decided to send it straight to collections. Thanks so much for messing up my credit over $50...won't be coming here again!!

I lost my hearing in my left ear about 6 weeks ago. I went to ENT and a doctor removed something…read morebut it didn't help. He told me to return in a week if my hearing didn't return. A week later, no change. I explained that this happened a year ago and I got a prescription for ear drop. The doctor said there was no reason for that. O told him that my ear itches and there is a sticky substance. He said he would schedule me for a hearing test. Four weeks later I saw my primary docto. He wrote a prescription. After three application I have my hearing back. Guess ENT just wanted to sell me hairing aids.

Brought my Mom in with a non working left aid and a sometimes working right aid. Feared the worst…read more$$$$$. Nope. Thanks to Eileen Lancaster..... cleaned both. Replaced a part and Bam....mom can hear again. Fantastic crew at this location.

HearUSA is the best. Especially this location and Dr Lancaster and staff…read more They are very understanding and worked with me every time I have a problem with my hearing aids and my TV connection. You can call for an appointment and usually get one the same day.