I saw Gianna Rafetto, PA-C, on 9/16/2025 @ 4:45pm. She did a…read morefantastic job removing a rubber tip from deep in my ear canal. She then offered to clean both my ears, which was no small task. She is very nice and Very very good at her job..

I saw Dr. Briskin in Glen Mills. Just want to warn people that the stuff they stick up your nose…read more(without explaining what is it or why they are doing it) is contaminated with God knows what. Exactly one week after they stuck massive amounts of this special lidocaine solution up my nose without informed consent, I had all these floaters magically appear in both eyes. This is not a coincidence. It is directly related, the solution was contaminated. Now I have these black strings in my eyes and other things, and I believe these were in that solution and worked their way up into my eyes. Now I see all this junk in my vision for the rest of my life! It was not worth it, so I am warning others, do not let them stick that up your nose. Say no! I wish I did.

rude, dismissive, unprofessional from the front desk to the two drs. i met with on separate…read moreappointments--perloff and briskin. clearly, staff don't give a damn !

The doctor Joel here was disrespectful unprofessional and rude as hell he laughed in my moms face…read morehe yelled at my mom he even tried to tell her that she can't die from choking and having only 95% of air way blocked from a non cancer growth the nerve of this man my mom don't trust him to do any type of surgery and as for myself my thoughts on how this man works and how he talks to patients is very unprofessional for a doctors office he didn't really help with anything but blame it on acid reflux and smoking but my mom don't have acid reflux this Joel guy really sucks he needs replaced and he move somewhere else with how he treats patients like my mom that has done two surgeries done for her throat here and with her old doctors that changed office done did my mom shouldn't have been laughed at and treated like a child and scold her and yell at her all cuz she has a growth that's non cancer that is rooted to her voice box if I was his patient I would change from him fast cause of how unprofessional he was today

I was scheduled as an urgent appointment from my PCP. He only wanted you to answer his questions,…read moredidn't want to hear your thoughts or how you felt. He stuck a tube down my nose and whipped around in his without pulling the tube out, causing it to fly out of my nose. He barely made eye contact, did ask any questions or give you time to ask anything. I think my entire interaction with him was no more than 5 minutes. He gave no recommendations or any instructions on what caused my problem or how to correct it. I would recommend him to no one.

Unfortunately Dr. Briskin has an attitude problem with his…read morepatients. As a patient I felt he did not listen to my problems. Dr. Briskin answers only the patient questions he wants to answer. If he is asked allot of questions or has to go into any depth he gets an attitude. I felt as If I was not a patient to Dr. Briskin--just a number. I went elsewhere with my ENT problems and received care from a doctor who did not have a personality problem.

Terrible bedside manner and professionalism and total lack of interest in practicing medicineread more

If you are a professional who uses their voice (singers, voice over artists, speakers, etc), I…read morewould NOT recommend this practice. I am a professional opera singer who has been coughing a lot from recent bronchitis, I had a gig coming up, and I wanted to see if it was safe to work. Normally, in my experience, if you describe the above situation to an ENT practice, you are fast tracked for an appointment (in the past, I have been taken that same day or the day after) because the answers you need will inform you if you can do your job. After waiting weeks for an appointment, I went in very eager and excited for some answers and encountered many red flags: - During my laryngoscopy, the doctor chose my collapsed, tight nostril to insert the tool, instead of using the much wider, open nostril next to it. Due to discomfort, I had to ask him to take it out and restart the process in the other nostril. - The doctor didn't seem to know what I was talking about when I mentioned SOVT exercises ("semi occluded vocal tract exercises" -- albeit a niche subject, it's pretty elementary for someone who is a specialist and works with the voice). - After it all, when I asked him if I was OK to sing on Monday, he responded that I would need a scope to actually see the vocal cords (which is what I came in for), and I would need to wait another month to get one. - On my way out, I was given a sheet on acid reflux (which is not a problem I even came in for) and a sheet on basic vocal care, which was information like "don't yell, drink water, etc." All to say: I left without a scope -- without any answers as to if it's safe for me to start work next week, and the billing department couldn't tell me if the in-office procedure was covered by my insurance. For those who use their voice for a living, I recommend going to someone who knows the voice and will make time to get seen since it's your livelihood.

I am so over this office with their unprofessional selves. I specifically asked if they are in…read morenetwork with my insurance they told me yes. Well a year later with still NO ear surgery I am getting balanced bill because they are not in network. First off I had to see the doctor at Ghetto mercy Fitzgerald hospital well they sucked so bad that when I made another appointment they told me the ear doctor switched to hearsay ent in media. That's when I called to make sure I'm in network in which they told me yes. Well still no ear surgery and all these bills. This has been the worst experience I have EVER received from these people. I am so over it and I will call and complain and I am going to make a complaint because if I'm not getting anything done I should not be getting billed.

Excellent knowledgeable helpful. We have been very happy with the products and services offered…read more They are alway happy to answer questions. Office has lots of parking in area. Office hours are also convenient for later in the day.