Worst experience I've had on a 1 week track loader rental…read more First of all, no front door. That's a safety hazard with falling debris. Dust was a major factor. You would think for the price they charge for equipment they could have a effective maintenance system. There were lube nipples that were damaged, could not grease. The bucket had no teeth on it just the exposed bolts and nuts which is a terrible idea financially since the teeth cover the bolts and nuts and protects the actual bucket blade. It's shameful when the customer has better maintenance awareness of this large equipment rental corporation then their management team. I say management team because they are failing their checks or not doing proper reporting on the state of their equipment. I don't know, however this was not a good experience.

Well, I had to move my 10 foot long tool box to Pahrump from Las Vegas. So I set an appointment…read moreover the phone with United Rentals and when I showed up to get my trailer I was ready to pay with cash and the gentleman working the counter said " we can only take credit cards" . I told him that I had just traveled from pahrump and I wish that they would have mentioned that on the phone because I dont get paid until tomorrow and there was not enough funds in my account at the present time. Now, in today's day and age where customer service is virtually non-existent, Steve Hansen went above and beyond his limitations to make sure that I left with the trailer. I won't go into detail, but that was some of the best customer service that I have had in many moons lol. Props to Steve and the crew at United Rentals! They have a customer for life!! Joe M.

We've used Vegas Valley Forklift Repair a few times now, and the service has been consistently…read moregood. They're upfront, come out to our site, and their pricing seems very reasonable. I would definitely recommend them.

Thanks to these guys for getting me back up and running, specifically on a Sunday. I appreciate it…read more overall communication and customer service was great. Definitely recommend them for any repairs.

I've worked with this company in the past for electrical repair work related to older equipment and…read morefound Tool Service to be adept in this regard. With that in mind I was eager to take my Ridgid Brad Nailer to them for warranty work through the Ridgid lifetime warranty program as they are an authorized repair facility. For clarity, the issue with the tool was a single pin on the nail guide that kept popping out of place and causing reload problems. Nothing major, just a pin. I could have put some rubber cement on it to hold it in place but hey, it's got a lifetime warranty right? I dropped my item off without a hitch having already gotten the approval. They gave me my receipt and said they would be in touch in a couple days. I called a month later to inquire about the status and they had not received the part yet. OK, so I waited another month without hearing from them and called again. They told me the part was not available, and the item would have to be replaced. So far my only complaint was their lack of communication, understanding that this was pretty much out of their hands. A few weeks later I called again, aggravated at having to wait so long for this warranty work. I asked if the tool was still there and they said yes. I said I would just come and pick up the tool and fix it myself instead of waiting for Ridgid to get off their ass and do something. They said I could not have the tool back since it was going through the warranty process. I said, well it's my tool, it hasn't been fixed, you still have it, so I'm going to come and get it. They again said it wasn't possible, that Ridgid would have to authorize it. I said I would call Ridgid for authorization and call them back. When I called Ridgid, I was told that Tool Service had already called them and that I was going to have to wait for a replacement. So now I'm pretty angry that Tool Service is inserting themselves into my personal business and called to ask them why they had involved themselves in my issue with Ridgid. They said they had the right to get involved when I took my tool to them. Now I'm really pissed so I attempt to explain to this moron that what I pursue with Ridgid doesn't concern them and to stay out of my business. Long story short, regardless of how Ridgid handled this situation, these guys had no right to step on my toes and get into my business. Unbelievable lack of courtesy and professionalism on their part. I'll never go back to them and, unless you're completely out of options, neither should you. I would say I'm very fair when writing these reviews and however I can help others from experiencing poor service, I'm up for the task. This may have been singularly related to Ridgid warranty items, I'm not sure, but the lack of customer service and total lack of professionalism is inexcusable no matter what.

I bought a used rigid out of warranty from ebay so I already knew what I was getting into. I…read morebought new electronic things broken out of the box before and that is most infuriating. Tool service inc is the only authorized ridgid dealer in Las Vegas, NV. I was quoted 60.00 and about 3 weeks or a bit more for the repair. Sure why not. I have a Mikita 5030 orbital sander that I use, anyway. Got done a bit more than two weeks and it works! I never used the ridgid before and I love the oscillating pattern it does. The working tool paid itself off the next day! They are in a new location.

Visited the West Post Road location in Vegas, Sam M. did a stellar job of lining me out and…read morecreating the hoses I needed. I expected that I'd have to return to pick them up, but he had them made in a matter of minutes! Thanks Sam, you solved all the woes my power steering was having in my classic. They look awesome too.

Very knowledgeable staff; the guy helping me knew what size fittings I needed just by looking at…read morethe threads of ends I was hooking up to. They made my fire pit hose in about 15 minutes while I waited. 4 stars instead of five, just because I had to wait a little while before someone helped me.

We appreciate the helpfulness of Marco and Gabby! They are the best in town for your bar and…read morerestaurant equipment needs! Five stars all around! -Cebu Inasal staff (Fidel Cruz)

Excellent customer service, they are very informative, helpful. Only downfall is their food trucks…read moreare about 3 months delayed to have one built custom. But overall, prices are decent.

Hey yall! I've been shipping letters with usps & ups. It's…read moreonly $.99 cent to send and or $1.69 sometimes $.79 cent. There's never a huge issue with doing this other than sometimes the employees really don't wanna be at work and it shows, otherwise sometimes they're in good moods. It's quick and efficient. My letters get there on time no issue. I can just walk here. Open on Saturdays! Thanks!

horrible access point location , this place reverted my package back to the ware house facility for…read morethis to cause confusion with in the UPS system and now my package can not be rerouted and will cost me twice in international fees . So I recommend utilizing another access point location ! Very horrible experience.