We visited Hoelscher's Furniture just to see what they had available. Rosalinda gave us fantastic…read morecustomer service. I had a picture of our living room area and she gave me options of what would match the rug. She was patient as we had her price many options finally deciding on a grouping. They delivered in 3 days! The furniture is perfect!

No customer should have to wait 7 weeks to get a brand new appliance fixed, and get the run around…read moreevery time calling to get an up date.

Wow is all I can say, $1,809.00 to hookup and charge a AC split system and I had all the equipment…read moremounted, power ran, etc... even was going to use my R410 freon. Amazon sells the kit to install the unit for 110.00, includes 16' of copper lines pre-cut ends, drain tubing, and remote wire. System was pre filled with oil. All that had to be done was hook up the lines (not even sweater or soldered) screw on, pull a vacuum, and put in 4-5 pounds freon that I already had, 2 hours tops. Total cost to have another company install was less than $500.00, far cry from the $1,809.00 quoted. I get it he needs to make money but not a killing. I would definitely call around as this guy is crazy wanting these prices. He still refuses to itemize what he was going to charge for parts and labor. A 30 Pound cylinder of Freon is only $480.00 and it used maybe 5 pounds max. Copper line and fittings 120.00 max. Even a mileage charge from Floresville to Kenedy is only a 27 mile drive. Guess his rate is $700.00 per hour????? Think the oil wells I have may have been a factor in this estimate, don't know but an over charge of $1,409.00 for a simple hookup and charge? You be the judge folks. He may want to rethink that so called flat rate charge. RESPONSE TO FEEDBACK -------------------------------- Experience, quality of work, etc...???? You're just upset you got caught trying to stick it to someone, at no time previous did this man EVER mention flat rate as I have all the text messages. A kit from Amazon is no different than the same kit you was going to order. Even if it was a flat rate, there is zero way to justify $1,809.00 for something that only had 200.00 in parts, little to no labor, tighten 4 lines, vacuum, add Freon, 2 hours tops. Break down the cost here for all to see if you don't have anything to hide??? My Freon, unit was already setup, all you had to do was bring the Amazon kit that had the replacement lines and hook-up, vacuum, charge, one of the 2 hours would had been sitting around waiting for the vacuum pump to pull the line down. There is no way to justify this rate sir, admit it you finally got caught trying to make a killing sticking it to someone and not just trying to make a living honestly. Folks I am telling you to look around and don't trust the quotes from this company. In the end it is your money, does not cost much of anything to call around. I did and saved me $1,400.00, how much is your time worth???

Alex fixed my dryer the same day I called him! Great service, he had the parts he needed already on…read morethe truck, I thought it would be weeks without a dryer. I'm so impressed with his fast friendly service!

If you're looking for quality products at a lower price, value the work of a one man entrepreneur,…read morelove to support local and want honest service, this is the place. I walked in and the owner is busy running around loading, fixing, verifying various appliances. The front of the store is set up with great quality products but he didn't have a receptionist so I was patient. When he came to me, I told him what I was looking for because the refrigerators in the front were too big for what I needed and out of my small budget. He walked me to the back and showed me the perfect one. He delivered it the next day (he is a one man shop-loads and delivers by himself if it is not being picked up.) I called the next day thinking there was a problem with the fridge but it was a user error and although he knew it was simple, he still came at the end of his day to come show me TWICE! (1st time was programing the fridge, 2nd was my error of plugging in the microwave and fridge in the same outlet. ‍‍ I can't imagine how tough it might be for him to have to deliver to people when they don't live close. Without staff to help, he basically is leaving his business and potentially losing customers. I am very close so it was easier, but early morning or end of day is about the only time he has to be able to deliver or service what people buy if there is an issue. He gives a 45 day guarantee which is great!

First, we used this company for an LG refrigerator repair. we were unable to do the repair…read moreourselves and hired their specialty guy for refrigerators. The initial diagnostic was great. Hooked up the meter and checked it out. replaced the part and all was well. Timely and efficient service. unfortunately, we had them back out twice as the issued wasn't 100% resolved. But they came back both times and worked the problem until resolved. no extras, no extra fees. Works great now. 5 stars to the Refrigerator crew!! after such positive success with the fridge, we called Premier for their dishwasher team. we were able to order and replace the needed parts ourselves with LGs great website and video assistance. however, one problem remained that continues to elude repair. I guess the dishwasher guy took offense because of our initiative to do the majority of the repair. He tried quoting a repair and parts fee sight unseen that was not at all what was needed. Then hewas belligerent about coming out to do a diagnostic, quoting the fee for that. We were asking for that help, so we're already to pay for it! This the consult. When he finally comes, he doesn't do a diagnostic with the computer system at all. He runs it a few minutes, makes a few guesses, then leaves. Charged us for his "expertise." Problem not solved. 0 stars for the dishwasher guys.

If I could give them more than five stars I would. Excellent customer service and same-day repair…read morefrom the time I called them to the time it got fixed took the less than two hours. I will definitely use them again.

All Appliance Parts responded to my request for a service quote within an hour, and to my delighted…read moresurprise they were able to send someone to our house on the same day. Mike was professional and incredibly knowledgeable about fixing our dryer. Initially, we only needed a four-prong plug to be converted to a 3-prong outlet. However, as he tested the unit he noticed a strange 'clicking' coming from the dryer, something I'd been used to hearing for the past year. Upon opening the machine, we found that the drive belt was so worn that a chunk of it was rubbing against the inside! Mike did not pressure us to fix it, and it was obvious that it needed to be replaced. So he stayed a bit longer to get the job done, saving us the cost of calling him back out. Definitely a great service, and I've kept their card - should any of our other appliances break, I know who to call and ask for!

I want to leave a fair and honest review because not every part of this experience was bad, but…read moreoverall it was extremely frustrating and stressful. The biggest issue was communication and customer service from A Appliances themselves. The installation process took about a week because of multiple delays, wrong parts, last-minute rescheduling, and poor coordination. The washer also did not work properly immediately after installation due to an installation issue involving the water valve/setup. Thankfully, the technicians later corrected the problem and the unit is now functioning properly. To be fair, the third-party installers eventually became very cooperative and professional once we were all able to calmly communicate and troubleshoot the issue together. I appreciated their understanding and calm communication throughout the process. However, my interactions with A Appliances over the phone were a completely different experience. The communication was unnecessarily confrontational and rude, even while I was actively trying to resolve payment and get everything handled professionally. At one point, while the appliance was still not functioning correctly and before the installation issues had been resolved, I was repeatedly pressured for payment and was told that the warranty could be revoked if payment was not made immediately. That was extremely concerning considering the washer was not even operating properly yet. There was also confusion regarding my previous stackable unit, which was initially left blocking the driveway instead of being placed properly in the garage as discussed beforehand. In the end, the appliance is working and the situation was eventually resolved, which is why I'm not leaving a 1-star review. But the overall process, communication, and customer service experience with the company itself definitely need improvement.

Is a hit and miss. Bought used washer and dryer set for $600. The dryer in 3 months didn't work…read moreanymore.

Joe was a great and he fixed our dishwasher and had it working in no time. Gave some great tips on…read morewashing use and answered all our questions. He was prompt and delivered quality service!

We've had Joe out to work on our appliances twice now. The first time our refrigerator was failing…read moreto cool. The repair would've cost just as much as purchasing a new refrigerator. He recommended we contact the manufacturer to see if the warranty would cover it, and it did! The second time he came out one of the burners on our stove was malfunctioning. He knew exactly what the issue was, and what part to order. He also checked the icemaker in our fridge, (don't buy an LG fridge) gave me the part number to order, and told me I could replace it myself and save some money. When a repair technician does a good job and also helps you save money, what more can you ask for? Thanks to Joe for his expertise and professionalism!