Wr booked our airport transfer with Holland America Line and disembarked this morning, May 9 at…read more8:30 am. The driver picked us up, loaded our baggage and off we go. So far so good. Then she started chatting with the passenger on the front seat and missed her exit to the airport. She had to reroute and it put 30 minutes into our schedule. Finally we got to the airport she dropped all of us off at the arrival level -- added additional time to our 30 minutes to go to departure level. The whole time she continued talking incessantly with the passenger, talking about her life: her daughter graduating, how she lived in Alaska, how Florida is full of stupid people, on and on .....I feel that she compromised our safety, and delayed our arrival.

Dale is attentive and helpful to the booking process. Everything was easy . And the drivers are a…read moreprofessional and on time. I can only give five stars but honestly if it were possible I would give 10. Definitely would recommend and definitely would use again!

One check in was at Bokampers. No lines and many busses were waiting to transport to the next…read morestop. There were 8 stops on the route with wine/beer/well at each stop. No food was provided this time. That should have been mentioned on the website because there were people in my group that were relying on the appetizers. Instead they bought food at Tokyo Blue and were pleased with it. Busses were running every few minutes so pickup was quick. Later in the evening the busses were very full and we had to wait for two busses to go by before getting on one at Tropic Cay. We skipped Sopranos at Beach Place because it has really gone downhill there. We went back to Bokampers and had more food. Overall, the loop was very efficient and the staff is friendly. I would definitely do this again. Even better----the proceeds go to charity!

Such a fun time!…read more There's no better way to discover new places, have a fun night out, and drink super-cheap. Every place is so different from the last and they all have very decent drinks given they're free! I believe it was Lucky's that even had champagne as an option. The busses are a lot of fun as long as you get on with the drunken group of people falling all over the place, it's so much fun to watch them all. We found some pretty cool spots that any other time we really wouldn't walk into. The only stop that was a letdown was Fork and Balls- which looks awesome inside and smells of amazement as well, but the bartender claimed to have "Ran out of liquor" at 9pm on a Saturday night- so apparently they were pretty bitter and unwilling to stick to their agreement with the Bus Loop. Minus crappy service from the one place, I would definitely do this again and again. It's a fun night out for a great deal.

Ghetto company. The bus hit a car causing us to be delayed for 2 hours. Then an hour from our…read moredestination, the driver stopped to swap because she went over her time. Then the company told me over the phone I can't get a refund because I made it to my destination. I will be getting my money back. Believe that.

No toilet paper or water to wash hands. I did not understand…read more dirty flooring had to place small bags on lap. But overall, comfortable ride for less than 2 hours

I don't typically write negative reviews. In fact, I make it a point to recognize businesses that…read morego above and beyond because I believe great service deserves to be celebrated. Unfortunately, this is one experience I cannot stay silent about. Our group recently spent over $8,000 to charter a bus for what should have been a memorable trip. Instead, it turned into one of the most disappointing customer service experiences I've ever had. From the moment we boarded, it was obvious the bus had not been properly cleaned. The floors were filthy, but even worse, the waste tank from the previous trip had never been emptied. Imagine being trapped on a bus for more than seven hours with the overwhelming smell of someone else's sewage. It was nauseating, embarrassing, and completely unacceptable. Instead of immediately correcting the problem, we were forced to spend our own money on air fresheners and cleaning products just to make the ride somewhat bearable. The driver showed little urgency because he wasn't sitting in the back where the smell was the strongest. It wasn't until passengers refused to get back on the bus that the owner finally instructed the driver to empty the waste tank. We hoped that would be the end of it. It wasn't. On the return trip, while driving through heavy rain, the roof began leaking onto passengers and their belongings. When the owner was contacted, rather than expressing concern, he claimed he reviewed the bus cameras and "didn't see" any leak. It's hard to understand how a camera could dismiss what an entire bus full of passengers witnessed firsthand. After spending thousands of dollars, we were left with a dirty bus, unbearable odors, a leaking roof, damaged belongings, and a level of customer service that made us feel like our concerns simply didn't matter. The only resolution offered? A discount on a future trip. Respectfully, no thank you. A company earns trust by how it responds when something goes wrong. In this case, there was no accountability, no genuine apology, and no meaningful effort to make things right. My advice to anyone considering this company is simple: be cautious. Businesses that require full payment upfront should still be held accountable for delivering the quality and professionalism they promised. Once they have your money, you shouldn't have to fight to receive the service you already paid for. I sincerely hope this review encourages the company to improve its standards so that no other family, school, or organization has to endure the experience we did.

We were forced to ride on a bus filled with the overwhelming odor of urine and feces, creating an…read moreunhealthy and unacceptable environment for children, troop leaders, and parents. We chartered this company to transport two Girl Scout troops on a 7-8 hour trip, and unfortunately our experience was extremely disappointing. From the moment we boarded, there was an unpleasant odor on the bus. By our first stop, the smell had become overwhelming. The bus was filled with the odor of urine and feces, even though no one from our group had used the onboard restroom. The smell became so bad that passengers could not comfortably sit in the back of the bus. In an effort to make the trip bearable, we purchased bleach and air freshener ourselves. Troop leaders repeatedly sprayed disinfectant and air freshener before the children boarded. We also asked the driver to have the restroom emptied and cleaned, and parents even provided locations where the restroom could be serviced. The issue persisted throughout much of the trip. What was most disappointing was the response from the owner when we raised our concerns. We were told that the company was "a bus service, not a cleaning service." Cleanliness and sanitation should be a basic expectation when transporting passengers--especially children. Based on our experience, I would strongly recommend inspecting any bus thoroughly before departure. No group should have to endure hours of travel in those conditions. This version keeps the focus on documented facts, which tends to carry more weight with potential customers and is less likely to be challenged by the company.

On the first call the phone rang 6 times then hung up. I called back within seconds and the person…read morewho picked up appeared to resent having to answer the phone. This dude was ripe with sarcasm, angry and aggressive. Made me grateful to have a job that I enjoy. I know it's a luxury, but even when I worked at Golden Corral as a kid I always did my best to be courteous.

From the owner: Fort Lauderdale Bus Charter Service provides a full fleet of Bus Charters, Party Bus Rentals,…read moreLimousine and transportation service options to Fort Lauderdale and all of South Florida. We offer any type of vehicle your special event may require including all sizes of passenger buses, party buses, stretch limousines, town cars, stretch limousines, Mercedes Benz, Vans and specialty vehicles of all types. We can accommodate those that require special assistance with wheel chairs.

Best part of my bachelorette weekend was renting this party bus! Our driver, Robert, was amazing…read more He was sweet, funny, and professional. We had the best time driving around, dancing, and spinning around on the poles in the bus. I wish I lived in FL and could rent this bus every weekend!! Can't recommend them enough

I recently rented out this party bus for my significant others surprise birthday party and it was…read moreamazing. First off, Deborah the owner was very kind over the phone and made everything very clear. The process to rent the bus was super easy to do. Our driver Jeff was right on time to pick us up and was very attentive to any request for specific stops. Everyone on the bus had such a great time. This was an experience I would love to repeat. We rented the bus for 3 hours and it was perfect. On the bus it was about 16 of us and we fit just fine. The bus was also equipped with ice, cups and water. Thank you for the service!

Had pick up at airport and the service could not have been better, meet us at the baggage pickup…read moreand then delivered use to our hotel by the quickest possible route. Our driver was very friendly and knowledgeable about the area and recommended several nice restaurants. Will definitely use them again in the future

From the owner: Fort Lauderdale Transportation Services is the recognized leader for charter, transfers, and…read moreshuttle service in South Florida.

Our driver Maggie for the past several years to Hard Rock Stadium for the Jets / Dolphin's game is…read moreamazing! She always gets to our hotel early and, has all the bases covered! She even brought an extra case of water for us this year because we ran out last year! Plus our salesperson Biriam has been a pleasure to deal with the past few years. Their price was much better than Academy too! I highly recommend Exotic Bus & Limo!

It was like living a Hollywood dream the moment you step into the bus the aroma of RICH comes to…read moremind rich in soul and mind it is unforgettable

I booked a bus several months in advance to take a group of 30 from Miami to Orlando and back for a…read moreconcert. This company was flexible to adjust our pick up time as well as bus size based on our needs and changes. Unfortunately the concert was cancelled a day before the show, but the company understood the situation and they returned my full payment without any issues. I appreciate how they worked with me and I will definitely use them again when I need a bus in the future.

When I booked this shuttle service from Fort Lauderdale airport to the Port of Miami and back to…read morethe airport for our return flight I wasn't sure what to expect. It was wonderful, they always arrived exactly on time and got us to the airport and our hotel in a very timely fashion. We arrived at either location with in 15-20 min of picking us up. Both drivers were very kind and courteous making sure we always comfortable, our returning flight left at 7 am so our driver picked us at 4:45 am that morning (which other companies I called told me nothing before 530 am was available). We were picked up both times in a very nice over sized black van, very modern and well taken care of. We will most certainly book this shuttle again on our return vacation to Miami!!!