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    Flex Limo

    5.0 (1 review)
    Open Open 24 hours

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    9 months ago

    Great service!!! Frank goes above and beyond !!! Will use again and again !!! The car is beautiful and clean

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    Miami Vice Limo

    Miami Vice Limo

    5.0(29 reviews)
    16.4 kmFlagami

    Used this car service during my stay in key largo to get to the full moon party and dinner…read more I had ordered a lincoln sedan and got hooked up with this super nice black SUV with the best driver ever, Guillermo. Guillermo was the sweetest gentleman ever, opening all our doors, providing cold fiji water, phone chargers, video, and plug in so we could choose the music. He drove super safe, was early to arrive and always a gentleman. We used this service for 5 hours and I have to say, I would use Guillermo everytime. This service was quick to respond, sent plenty of confirmation emails, and the company had people answering the phones anytime I called. Trust me and definitely use this company. Also, request Guillermo. You won't be disappointed.

    I have not one bad thing to say about Guillermo. He's very responsive and gave me an excellent…read moreprice for my 3 hour tour, PLUS the return trip to the airport. My family took a cruise out of Miami and our flight arrived at 7:00 am. Guillermo greeted us at the baggage claim and we felt like VIP. We needed to kill time and Guillermo took us around the city and even stopped at Little Havana for coffee. Picking up at the cruise terminal was tricky because every car was a black SUV. He spotted us and got us to the airport with plenty of time to spare. No complaints!

    Photos
    Miami Vice Limo - Miami Vice Limo with Palm Tree Crew, Kygo & Myles.

    Miami Vice Limo with Palm Tree Crew, Kygo & Myles.

    Miami Vice Limo - COME AND RIDE WITH US! CALL US NOW!    (305) 725-7526.

    COME AND RIDE WITH US! CALL US NOW! (305) 725-7526.

    Miami Vice Limo - Beyonce & Jay Z Concert @ Hard Rock Stadium.

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    Beyonce & Jay Z Concert @ Hard Rock Stadium.

    A Family Limousine & Coaches - 2019 50 PASSENGER COACH BUS

    A Family Limousine & Coaches

    4.0(75 reviews)
    16.5 km
    Family-owned & operated
    Established in 1999

    I don't typically write negative reviews. In fact, I make it a point to recognize businesses that…read morego above and beyond because I believe great service deserves to be celebrated. Unfortunately, this is one experience I cannot stay silent about. Our group recently spent over $8,000 to charter a bus for what should have been a memorable trip. Instead, it turned into one of the most disappointing customer service experiences I've ever had. From the moment we boarded, it was obvious the bus had not been properly cleaned. The floors were filthy, but even worse, the waste tank from the previous trip had never been emptied. Imagine being trapped on a bus for more than seven hours with the overwhelming smell of someone else's sewage. It was nauseating, embarrassing, and completely unacceptable. Instead of immediately correcting the problem, we were forced to spend our own money on air fresheners and cleaning products just to make the ride somewhat bearable. The driver showed little urgency because he wasn't sitting in the back where the smell was the strongest. It wasn't until passengers refused to get back on the bus that the owner finally instructed the driver to empty the waste tank. We hoped that would be the end of it. It wasn't. On the return trip, while driving through heavy rain, the roof began leaking onto passengers and their belongings. When the owner was contacted, rather than expressing concern, he claimed he reviewed the bus cameras and "didn't see" any leak. It's hard to understand how a camera could dismiss what an entire bus full of passengers witnessed firsthand. After spending thousands of dollars, we were left with a dirty bus, unbearable odors, a leaking roof, damaged belongings, and a level of customer service that made us feel like our concerns simply didn't matter. The only resolution offered? A discount on a future trip. Respectfully, no thank you. A company earns trust by how it responds when something goes wrong. In this case, there was no accountability, no genuine apology, and no meaningful effort to make things right. My advice to anyone considering this company is simple: be cautious. Businesses that require full payment upfront should still be held accountable for delivering the quality and professionalism they promised. Once they have your money, you shouldn't have to fight to receive the service you already paid for. I sincerely hope this review encourages the company to improve its standards so that no other family, school, or organization has to endure the experience we did.

    We were forced to ride on a bus filled with the overwhelming odor of urine and feces, creating an…read moreunhealthy and unacceptable environment for children, troop leaders, and parents. We chartered this company to transport two Girl Scout troops on a 7-8 hour trip, and unfortunately our experience was extremely disappointing. From the moment we boarded, there was an unpleasant odor on the bus. By our first stop, the smell had become overwhelming. The bus was filled with the odor of urine and feces, even though no one from our group had used the onboard restroom. The smell became so bad that passengers could not comfortably sit in the back of the bus. In an effort to make the trip bearable, we purchased bleach and air freshener ourselves. Troop leaders repeatedly sprayed disinfectant and air freshener before the children boarded. We also asked the driver to have the restroom emptied and cleaned, and parents even provided locations where the restroom could be serviced. The issue persisted throughout much of the trip. What was most disappointing was the response from the owner when we raised our concerns. We were told that the company was "a bus service, not a cleaning service." Cleanliness and sanitation should be a basic expectation when transporting passengers--especially children. Based on our experience, I would strongly recommend inspecting any bus thoroughly before departure. No group should have to endure hours of travel in those conditions. This version keeps the focus on documented facts, which tends to carry more weight with potential customers and is less likely to be challenged by the company.

    Photos
    A Family Limousine & Coaches - White Dodge Charger Stretch Limousine.

    White Dodge Charger Stretch Limousine.

    A Family Limousine & Coaches
    A Family Limousine & Coaches - Mercedes Benz Sprinter Limousine.

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    Mercedes Benz Sprinter Limousine.

    Vian Shuttles And Limo Services

    Vian Shuttles And Limo Services

    3.2(17 reviews)
    3.7 km

    Was told we were going straight to the airport with no stops. He specifically said we would be…read morethere in 10 minutes. Instead they drove around to all other cruise terminals trying to pick up more passengers and caused us to miss our flight.

    We received a free shuttle to the Miami cruise Terminal through the Hotel that we stayed at the…read morenight before our cruise on 11/2/2025. When we were dropped off, the driver asked if we wanted to book a ride back to the hotel when we return. We agreed and made a reservation to pick us up at 8:30 AM on 11/9/2025 at our cruise ship terminal (RCC Independence of the Seas). We were told where to go to meet the shuttle, but were not told that we needed to call when we got off the ship. At around 8:25 AM we noticed the shuttle was not there and I called. It went to voicemail and the mailbox was full. I then called and spoke to the original driver and he said to try calling again. By now it was 8:33 AM. A man answered and we asked about our shuttle. He then said that we didn't call before 8:30 AM and therefore the shuttle left. I informed him that the shuttle was never there and he was very argumenative about how the shuttle left the port and that I should have called before 8:30 AM. I was then told I could wait until 10:30 for the next shuttle. I told him to please refund me and I will get a taxi. He then said to call the next day after 12:00 PM and he would handle the refund. Just as I suspected, when I called today (11/10/2025) he said he would not give me a refund because I could have waited until 10:30 AM for the next shuttle. I gave him some choice words and told him that I would dispute through my bank and then hung up. He attempted to call back, but I did not answer. I have since disputed with my bank and expect that my Bank will handle it properly. Overall the person I spoke to was extremely defensive and argumentative from start to finish and would not have a civil conversation with me. This is not what we expected after having a very nice driver on the way to the port. Having seen other reviews, it seems others have had similar experiences. Do not use them!!! I can only assume that the positive reviews that they have are from friends or family to offset the amount of negative experiences. They do not seem organic. Proceed with caution!!!!

    Photos
    Vian Shuttles And Limo Services - 11 Passanger sprinter

    11 Passanger sprinter

    Vian Shuttles And Limo Services
    Vian Shuttles And Limo Services - 11 Passanger van with a lot of luggage area

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    11 Passanger van with a lot of luggage area

    Flex Limo - limos - Updated September 2026

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