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    H&R Block

    3.7 (3 reviews)
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    Updated 2 months ago

    Services - H&R Block

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

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    Jackson Hewitt Tax Service

    Jackson Hewitt Tax Service

    (2 reviews)

    I have used the Jackson Hewitt Tax service at the West Apopka location for multiple years now and…read morethe Service was impeccable. There was no wait time and the preparer was very knowledgeable and provided good advice. I will continue to use them each year.

    Jackson Hewitt Tax Service West Apopka is a waste of time. Firstly, they do not honor appointments…read moreso people who make appointments online will be surprised when they visit Jackson Hewitt. I had to wait twenty minutes before anyone could help me because their computers were freezing and shutting down. They said that they had to turn away some customers because of the computers. My tax advisor did not know how to file an LLC so I had to wait till the senior tax advisor showed her how. Jackson Hewitt did not make an effort to get me my maximum refund. They were just about to turn me away before I told them about the AOTC (American Opportunity Tax Credit) because I guess they assumed that I was not a student and never was a student. They are not prepared for the Healthcare Market Place exemption (Affordable Care Act) thus, I had to go home without filing my taxes (I wasn't the only one). While I was there people were calling in complaining about their "cash advance" because the gift card they received was not working. My 1098 form was like an alien object for them because they did not know how to use it. Colleges and universities sometimes list tuition and fees the following year but Jackson Hewitt does not understand this nor do they understand that scholarships and grants are used for college expenses which means students and recent graduates should still receive the AOTC or the Lifetime Credit for their tuition. I am so disappointed with their service. With a do it yourself tax database, I am able to receive a nice refund.

    H&R Block - taxservices - Updated June 2026

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