This is the third home we purchased with Shahram and as always, he was fantastic to work with!…read more Shahram is incredibly knowledgeable, easy to reach, and always willing to answer questions. His website and mortgage tools made it simple to compare options and understand the numbers, which helped us feel confident throughout the process. From start to finish, everything was smooth, organized, and stress-free. He truly lives up to the name the Mortgage Expert. We trust him completely and recommend him to anyone looking for a mortgage broker who is honest, responsive, and great at what he does!

I've used Sondi twice now for a mortgage and he is so easy to work with. He didn't try to sell you…read moreand would even give you a contact of someone who might have better rates if that were the case. He was able to meet or beat the offers of the dozen other lenders I got quotes from and made it such an smooth and easy process. Even if you have a preferred lender, it is worth every second to reach out to The Mortgage Expert to make sure you got the best deal!

Orlando Financial Center was my third stop on my refinance journey and I don't mind saying that I…read moremade a mistake going anywhere else first. Everyone else I had dealt with was untrustworthy and unprofessional (bait and switching rates, adding fees, etc.) Then I met Nancy. Nancy and her team were all equally delightful, super responsive and did their best to get me the best rate while making the process easy and painless. My full time job isn't to refinance my home and they understand that. Whether it was email, phone or in-person, Nancy and her team understand quality service. I'll be back and I will gladly refer everyone here. Thank you!

Nancy with Orlando Financial was extremely helpful and we were fortunate to work with her. She…read morereally walked us through every step of the way. She was honest, detailed, and kind. She made sure we understood all the paperwork coming our way. She offered her suggestions and provided tips along the way. Not only that, she was constantly in communication with clear and concise information. Buying a new home can be stressful, but she really made the process that much simpler. I would highly recommend working with her again and plan to refer her to friends and family in the future. Thank you again for ALL you did!!

Terrible experience. the only reason i gave them 1 star is because I had to - to move on to the…read morenext step. I would give negative stars if i could. I've bought home before so I know how it goes. FBC is the all time worst mortgage company I've ever seen. Rude, irresponsible, unaccountable. They made the buying experience way more stressful and difficult. Rude, stupid & unaccountable is how I'd describe them. They really made us upset when they should be trying to make the home buying experience much more enjoyable and educational. I would definitely spend more money than deal with these clowns again. Do yourself a favor and use a Company that understand the mortgage business and people better

I wish I could rate them less than 0. I did not opt to do…read morebusiness with this company or its sister/partner company CENLAR. But still they bought my loan from JET HOME LOANS that I was lured into by Dream Finders Homes with 10K closing costs assistance. Little did I know at that time, that I will be doing with such horrible companies like CENLAR and FBC. As for my story, where do I begin? With the first mortgage statement for twice the amount (Principal + 2X Interest) with a wrong due date, or right now where they are refusing to apply my payments to my loan balance? Their only excuse for all these blunders is that they are still in the acquisitions phase for (is it 60 days or 90 days, depends on who you talk to at CENLAR and/or FBC) and that we have to be patient. But they are not patient with their bouncers and legally required notices. They don't apply my timely payments, but they have the audacity to have their bouncers call me threatening me with foreclosures and keep sending letters threatening me with foreclosures because I am delinquent on my payments. I clearly told them that they are behind everything, and they are the ones delinquent in ethics, morals and integrity. It is not until I complained on CFPB that they finally orally confirmed that I paid my monthly amounts and promised that they will apply my payments to my loan by Mar 9th. Apparently, they apply payments manually but send out bouncers and letters using an automated system. Wow! What a choice of processes to automate. No sane company would ever automate bouncer calls and threatening letters without automating payments application first. They delay applying payments and then mark my account as delinquent. Who runs a company like this? I am thinking of refinancing even if it is a little more expensive.

Ali Maatoug was the agent for the house we purchased last 2 days. He was extremely helpful, open,…read moretransparent, and reliable through the whole process, he really cared about us, understood our needs from the very first open house even giving us ideas on how better utilize the space. He was always available to answer our questions and to show us the house any time we asked for, he explained everything in a way that was easy to understand from the making the offer, to working with the mortgage banker. This made it really easy to move into Ocoee in less than 2 months. Ali Maatoug is the best realtor I have ever dealt with.

From the owner: Ali Maatoug is an experienced Real Estate Agent in Central Florida. Ali has a love for the area…read morethat translates to knowledge and passion when he is working with a client. Ali will tell you, although he wasn't born here, it is home. Ali was awarded the Bronze Top Producer Award from The Orlando Regional REALTOR Association in 2020. He has helped more families every year and has remained grateful for every opportunity to work with them. It is his personal goal to make the home buying or selling experience for anyone a truly pleasant one. To this day, Ali values the life-long relationships he has made with his clients and the honor helping them buy or sell their home.

I recently started banking here and love the services this bank has to offer…read more Customer service is excellent. If I have any issues with my account, it is addressed quickly. I have all my accounts with this bank including credit card. Highly recommend this bank.

Filed a dispute because the merchant we paid only shipped half (4 of 8) shorts we ordered. We…read moreordered in Jan and we received 4 shorts in Feb. We emailed the merchant for 3 months about the remainder of the order to no avail. We filed a dispute with NF. We sent proof where the merchant clearly apologizes and acknowledges (in April) that they still didn't fulfill the order (see attachment). Easy decision right? Wrong! NF said the merchant, yes the merchant makes the final decision if the dispute is approved or denied and since the merchant sent 4 of the 8 shorts, they denied the claim and get to keep the money for the 4 shorts we did not receive. This makes zero sense. Do yourself a favor and don't bank with them. The people there are incompetent and they care nothing about their members. Midflorida Credit Union is much better.

A big thank you to the team over at ALM for helping my husband and I through the process of buying…read moreour first home. I worked closely with Justin and he was great, really patient and answered all of my questions thoroughly. He said there isn't a dumb question when buying a home and I sure did pepper him with a lot of questions throughout the process. He was quick to respond and always helpful. Once we got further along in the process, the rest of the team was equally as friendly, attentive and responsive. The team at ALM made an already stressful process a little bit smoother by their great service.

Can not recommend Leslie and her team more! We decided to buy a home during a pandemic without a…read morerealtor (10/10 would not recommend) and yet Leslie and team helped us pull it off. They were extremely communicative and helped us crunch the numbers time and time again until everything suited us. They were available for evening phone calls, last minute emails, and countless questions. We couldn't have done this without them holding our hands and explaining every step of the way. If you need mortgage services in Orlando, ALM and Leslie are your people!

Howard Chanin and his team at Butler Mortgage did a phenomenal job with my mortgage loan. I was…read moreconcerned at first in dealing with a company that wasn't located where I live in Sarasota, but Howard made it extremely easy and provided superior service. He was professional, courteous, and efficient at all times and even drove over two hours to attend my closing! I highly recommend Butler Mortgage to anyone in Florida and will certainly contact them when I have mortgage needs in the future.

We sold a house to people who used Butler Mortgage. Our realtor was an amazing incompetent and when…read morethe process was delayed, we were referred to Lori of Butler. She was awesome! She answered all of our questions and kept us informed. We didn't expect some great customer service, but we surely appreciated it. Thanks very much!

Brian and I met through a local group for education. We started discussing mortgages and how I…read morethought my husband and I were ready and wanted to at least explore the possibility. So over a brunch we filled everything out submitted the paperwork and BAM! Prequalified. As if that wasn't enough Brian also helped me when I struck out with Realtors. I mean he encouraged us every step of the way. Explained when things had to be fixed or changed. Seriously this guy is awesome! If you need a patient, caring, and understanding person who will help you through the dredge you found him! Seriously, he will help you through this process and leave you smiling on the other end.

As a Real Estate Broker its is extremely important to have a Mortgage Broker who cares about your…read moreclients as much as you do. It's not just a business transaction but its a life changing event in people's lives. I have found that very person, in Brian, at Nona Mortgage. I can always get ahold of him and he always answers me back in a timely manner. No matter the size of the loan, he gives each one his undivided attention. I am incredibly happy I have this company working for my clients as I can trust they will do everything they can to make it happen!!!! Thanks Brian!

5 Stars for a personalized, super responsive experience that made the homebuying process so much…read moreeasier. Huge shout-out right away to Vicki Molettiere. She was my mortgage loan originator and branch manager at Synergy Mortgage. From the pre-qualifying step all the way until closing, Vicki held our hands through it all. I'd bought a house in the past and gone through a cheap online mortgage lender. I figured that the rates were unbeatable and I was willing to sacrifice some of the service for those rates. Now, having worked with Vicki this go-around I see what a difference this made to the experience. Where the other lender last time was incredibly hard to get on the phone or reach when I had important questions, Vicki and her team (shout-out Erinn) were available and would respond within hours (if not minutes!). My previous experience with the online lender left me on the day of closing missing documents and struggling to get things sorted before closing. It made an already-stressful situation even worse. The contrast with Vicki was night and day. I can't speak highly enough about her and the level of personalized service you receive. It's vital, as you're signing so many documents and providing so much personal information, that you understand the process and trust the lender. I so appreciated working with Vicki that I recommended her to my friend who wanted to refinance his mortgage and he couldn't be happier. HIGHLY recommend.

Synergy Mortgage Services is outstanding. The set the bar to a whole new level of customer…read moreservice. They did my the mortgage for my near recent home purchase and then 7 months later handled my refi. I can't express my gratitude enough for the wonderful staff they have and personalized attention that they gave me throughout the process. Use them. Call them and ask for Clarissa Pride.

Prithi and her team truly excel in all aspects! With their vast knowledge, professionalism, and…read moremeticulous approach, every communication is smooth and effortless. They exceed expectations by offering excellent financial advice, guaranteeing all tasks are completed with precision and promptness. From tax strategies to managing accounts, Prithi and her team unfailingly provide outstanding assistance. I wholeheartedly suggest them to anyone seeking a dependable and well-informed accounting group!

Second update: This…read moreafternoon my wife and I had a Zoom consultation offered to us complimentary. We are so grateful for the time we got to spend with Prithi over Zoom. She was very informative and made sure we understood all the information we discussed. Although we were skeptical of her company's services due to my initial interaction with secretarial staff, we do highly recommend her Zoom consultation. We will be considering using her services going forward, and so should you. Updated review: Received a call from Privi from her personal number shortly after I posted my review. She apologized and explained what happened. Privi sounded very compassionate and offered a free consultation. I will update my review again after our consultation, as after our phone call I am confident the consultation will be quite informative. Initial review on 1/5/2021: Received a call this morning from the secretary to tell me they weren't accepting new clients. Then proceeded to ask me what what service I needed. After explaining she said there would be a $125 consultation fee that would be done over Zoom. I asked if I pay that fee does that mean they would be working with me, the lady proceeded to tell me they cannot work with me. The whole conversation seems very fishy to me.