Advertised price was not accurate. Started the process online, sent all my sensitive information. I received a message from H&R if I wanted to proceed it would be $550 to continue. I would have not sent all my families information to them if I knew the price would be $400 more than advertised. I said thanks for your time but I'll pass. No return email or communication from H&R Block. Communication is important when private information is involved. One income simple return $550.00 hopefully my information was deleted. Solution would have been to contact me thru email stating they got my message and look toward them in the future if I change my mind. Also make the online part where you upload all your documents after seeing the real cost of service read more

Our taxes are now very simple - and this place is helpful and efficient. Every body must do taxes ad the family that runs this office (and several others in the area have been in the tax biz now for generations. Very friendly and reasonalbe. I like it! read more

I have been using H&R Block for as long as I can remember. My experience has always been very pleased with all the H&R Block locations I have used throughout the years. This his years experience was way different. Sofia Castaneda, on a short notice got me in, and when I got there, she was very welcoming. She was not only professional and courteous but went out of her way to make sure I was taken care of in a timely manner. It was such a wonderful experience, even if it was doing taxes. Hope H&R Block values Sofia Castaneda as much as your long-time customers. read more

Feeling anxious and stressed.... This time of the year ... Having old issues pop up.... Then I step in to the office... Greetings were really genuine and felt an Ahhh moment... I met with Billy and all that black cloud anxiety ..GONE.. I feel there's more to this staff than just a tax service . I felt they were a holiday gift.. Thank you Alison Rummel read more

Excellent customer service and very knowledgeable and friendly staff. I have filed corporate and personal taxes with them the last two tax seasons and I am so glad I did. I am also looking into their bookkeeping services and can't wait to get going. read more

I was skeptical to use this company because I had used the Paso H&R services years ago and I felt like they'd totally ripped me off for a basic tax return.... But I'm so grateful to have gone to this H&R location! I had to amend my California return and submit for a California EITC. I called several tax companies and they either didn't even return my call or they were going to charge me 3x more for the same service. Although this particular place had reduced hours, they were prompt, polite and got it done quick! I couldn't ask for anything more. Highly recommend. read more

Super helpful, quick and efficient. Got us right in same day, was on time when we were there and we're patient with our two year old, giving her a balloon and a coloring book to occupy her time. I'd definitely recommend their services! read more

At this point I'd give zero if possible. Went in on 2/10 to file an amended return for 2014. Lorraine couldn't figure out how to do it so I agreed to go back on 2/12 and pick it up. I get there on 2/12 and Lorraine isn't working but my paperwork is there. I signed where needed and mailed the return. On 3/25 I receive a letter from the IRS stating I am missing documents and they cannot process my return. I call and speak to the receptionist, who gets my return to the office manager to be fixed. Later that night I receive a phone call from him, stating he 'fixed' my return and can mail it for me. Today, 4/27, I receive a letter from the IRS again, stating they cannot process my return again because he mailed a photocopy of my signature. Almost three months after my initial appointment and it's still incorrect. The office is of course closed and I can't get in until at least next week according to HR Blocks 800 number. read more

Billy is truly amazing. I didn't pay my taxes a few years back and Billy helped me make things straight. It took a lot off of me to get this taken care of. The staff here at H & R Block is very friendly. You won't be disappointing. read more

H&R Block - Lets get some money back - Tax Services Near Me - Atascadero, California

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Awful customer service. Do not trust them. I took my files in for a basic tax return at the advertised price and 4 MONTHS LATER, after numerous calls, and no answer during business house. I even stopped by the office a couple of time during business hours and they were never there. Every time I called I left a message, "this is my 3rd call, this is my 4th call, this is my 5th call. When I finally was able to speak to someone they said they'd tried to call me but my number was disconnected. I had just moved to the area and did get a new number, BUT I left that number with every message. Did they listen? NO, they just kept call the old number. After 4 moths of total frustration, they tell me I owe $350.00 When I asked the manager why they didn't quote be a real price as soon as they looked at my file he reply.... maybe we should have and perhaps we should do that going forward. Great! In the meantime I lost 4 months with this office. Don't waist your time. Really bad service. read more

I couldn't be happier with the whole team at H&R Block. Extremely professional and even better people. They're always attentive and timely. I would strongly recommend them to anyone looking for their services. Go see Billy! read more

this will be our fourth year seeing billy and getting the dreaded tax preparations....however, billy makes it and enjoyable experience we actually look forward to our appointment. always done right, they back their work if audited, and they e-file!!!! read more