We've banked here ever since we bought our second home in Eureka Springs, and have never had one…read moresingle complaint. The staff here is always eager to assist us, and the bank building itself is spacious, clean, and well appointed. Finally, we do most of our banking here by way of online banking, and we can certainly testify to the fact that Equity Bank makes online banking simple for its customers/depositors. (Extremely easy to find, too -- smack dab on Van Buren, just across the street from one of the main entrances to Eureka Springs' historic downtown!) I know for a fact that many depositors come from Berryville and other northwestern Arkansas towns just to bank here. (That means a lot to me, as it means that it's well worth the drive for others.)

I originally left this series of reviews / reports on Google - - but I've discovered Google hides…read moreit from everyone except me. Yipes! But just in case EQUITY can see it... EQUITY should know. And also, lesson learned - - Google reviews are not trustworthy. [For that matter, neither are Facebook reviews. Equity removed the review I left on their page.] But every word here is true, verifiable, and... kinda shocking. You might start from the bottom and work your way up. The tl/dr? Try another bank. Equity is a mess. UPDATE 5: Equity made my debit card defunct WITHOUT TELLING ME (although I've money in my account). I used the card to reserve lodging for a week, on an upcoming research trip. You can imagine my mortification when the host called to tell me the card had been declined. Just now when I called customer service, I was informed "Equity didn't have to inform customers when they cancelled their cards." ARE YOU KIDDING ME???? UPDATE 4: Apparently, I'm not the only one they illegally charged overdraft fees, but - - clearly - - they're still up their old tricks, even when, only 3 weeks ago, they agreed to pay $1MILLION DOLLARS to customers they defrauded!! See for yourself - - https://topclassactions.com/lawsuit-settlements/open-lawsuit-settlements/1m-equity-bank-overdraft-fees-class-action-settlement/ UPDATE 3: Seriously. You can't make this stuff up. So, today I wanted to buy something (for $12) on Amazon, using my Equity debit card. Instead of the purchase going through, I got a screen saying, "transferring you to Equity bank..." and then a screen with an Equity Bank logo, saying, Equity bank needed to verify my identity, so they were going to send a text to my phone. Except I don't own a cell phone, so I can't get texts. 2 hours on the phone to Equity. They say it's Amazon's problem, and only Amazon can fix it. Finally got through to Amazon, and they say, no, we don't even have a phone number listed for you. We know you can't get texts! The ones who are blocking this are at Equity bank. Call them. So I call Equity again. Another hour on the phone, after which time they say their Credit Card office has to fix it, except (yes, of course) it's Friday, and by now that office has closed. For the weekend. UPDATE 2: And... more mistakes... Last week I deposited a large check. A few hours later, I called to make sure the money had posted to my account and after I was assured it HAD, I transferred money from my account. They charged me an overdraft fee, even though I had plenty in the account to cover the amount. When I discovered what they'd done, they said there'd been "a mix-up with the tickets." P.S. The next day, I got a card informing me I was part of a class action lawsuit against Equity Bank - - apparently they've done this whole charging-unwarranted-overdraft-fees a lot. UPDATE: The next day, I discovered that a check I'd deposited for my honey hadn't been credited to his account (although I had a receipt for the deposit) because it was the same dollar amount as funds I'd transferred to his account. So they decided it was a mistake - - without even investigating. He had to argue with them, before they tracked the check to the corporate offices and discovered yes, it was yet ANOTHER mistake. Are these the people you want to trust with your money??? ---- The number of times Equity Bank has made drastic mistakes, causing me to be stranded without funds, unable even to purchase gasoline to get home, or - - like today - - embarrassed because my card was declined and a kind waitress had to pay for my breakfast... . Twice, they closed accounts without warning. . On every single one of these occasions it was because of errors on their part. . The current situation: when I asked funds to be transferred, they "accidentally" (a quote from the drive-through teller this morning) DUPLICATED the transaction, and drained my account, leaving me with a negative balance. . But it's Saturday, and although they were going to "try to fix things," they fixed nothing, and I have to head out of town early Monday with no funds. .

I needed a quick print job done for a reunion being held in Branson. I looked online and this…read morebusiness had done great reviews. I decided to try them out. They got the job done quickly and the price was very reasonable.

I needed a print job quickly and they came through without hesitation!…read moreIt looks great and my presentation came off perfectly thanks to Sir Speedy and their great staff!!

I ordered a couple signs for my business about a month or so ago and I have to say they are of…read moregreat quality. They have gone through a couple of storms and are still holding up and still look brand new! They were super easy to work with and at a great price! I will definitely be using them again.

Signs Now delivered!!! I asked for a sign for my first grand baby's visit to our home. With 3…read morehours notice, they created a sign better than I could have imagined. It was perfect and made her visit extra special. They are easy to work with and do great work!

I found out that a family member was in jail And I immediately thought of Mullins bonding company…read morebecause hes always been there when I'm in my family have made it in the most hes never judged any for any reasons why anybody's been in jail hes been very professional and you know I just really appreciate it

I placed a down payment on a Kawasaki mule, 10/15/2021. I was told that I was in Iuck - that they…read morehad just placed an order and had exactly what I wanted on that order...it was all mine. The salesman, Bob set the expectation that they were on back order, guesstimated 2-3 month wait time as the manufacturer was behind. Made sense to me. I followed up monthly - checking in. Was told repeatedly, it hasn't come in yet, it was ordered - we're at the mercy of the manufacturer, you're at the top of the list, they're showing up everyday now, etc. Two weeks ago I called for an update and spoke with Gina the assistant sales manager. Gina put me on hold, and came back moments later to break the news to me, they never ordered my unit. The salesperson should have told me that months ago - this apparently wasn't breaking news. She felt terrible- I believed her. Gina refunded my money the next day, and assured me an owner would call me the following Monday - two days later. Wait for it, they never called, and haven't called. All I wanted was an explanation. Since then, I've purchased something else. Supply chain issues are a real issue - I get it. But have the decency to shoot your clients straight. If you made a mistake - own it. Mistakes happen - it's OK. It feels good to acknowledge and own up to mistakes.

Branson west will not back what they sell. I had to fix my own trolling motor. A high end minnkota…read more My hummingbird graph is not working and they will not stand behind it either. The 2019 ranger has issues that they don't care about however ranger will take care of it. They don't even have enough sense to make the employees park in back out of the way so their customers can get in the parking lot. Do not buy from Branson west.

Where do I start? I bank here and there are several things going on that seem kind of illegal or at…read moreleast down right messed up. #1: The female bank manager is hateful and disrespectful. On many different occasions I have been to the drive through or inside and she is rude to everyone she speaks to in person on the phone customer or employee. No excuse to be rude. #2: Why am I being charged a maintenance fee to have an account there and when I ask what it's for no one can or will explain it to me. #3: why am I being charged to cash my check at my bank? #4 why do I still keep you guys as my bank. #5: that fiver star service on your sign is false advertising and I should sue you. The only person excluded from this is this male employee named Rick. He's amazing. Zero stars for this business

This branch is great. They are quick and super friendly. They make YOUR business a priority and…read morecare about what they can do to help you. They answer any questions you have and make sure you understand all aspects of your accounts with them. I will always be a customer because of how much they care!

There maybe a better mobile marine service on Table Rock Lake, but I've not found them. Darrin and…read moreScott showed up when promised and work as long as necessary to solve my issue. I highly recommend them.

Had a great experience! Highly recommend! John went way above expectations. I will always use him.read more