I would rate State Park Marina a 10 out of 5!…read more We rented a pontoon boat for 6 hours during our family vacation, and it was absolutely fantastic. The staff was VERY friendly, helpful, and informative from start to finish. The check-in process was so easy, and they did a great job making sure we didn't spend our vacation waiting around. The pontoon boat was clean, comfortable, and the tube worked perfectly for the kids. Everyone had such a great time on the water! This was our second time renting a boat from State Park Marina, and both experiences have been amazing. We truly have no complaints. The staff is awesome and goes above and beyond to make sure families have a great experience. Highly recommend State Park Marina if you're looking for a fun day on the lake!

#creatorsearchinsights #familyfriendlydestinations The State Park Marina at Table Rock lake was so…read moreadorable. Reminded me of my first job growing up in a tourist town. Be kind to those young adults! Its hot, they're making sure all is checked off before they let you leave with a boat. BE PATIENT and the outing will be worth it. Lots of fun plant identification a swimming took place. #thingstodo #branson

Honestly & integrity are important especially when shopping for a pre-owned vessel. Too bad both…read moreare lacking in this business and sales associate, Hunter Eutsler. After making a counter offer on a boat they were selling for a third party, we suggested making a deposit to show our good faith. Hunter said that wasn't necessary as, "I won't sell it out from under you." Imagine our surprise to find the boat gone from the lot! When asked, Hunter admitted he sold it. He had not contacted us to see if we might increase the offer. And did he even present our offer to the boat owner? He tried to cover-up this gross behavior by saying he left us a voicemail. Since we had provided our landline phone number, which is connected to a recording device, we knew this to be untrue. In hindsight we should have checked with their yelp reviews, and then we would have have been forwarded, "Let the buyer beware." In our estimation, neither company nor their employee are creditable representatives of good will and fair dealing we should expect in the Ozarks. And that is the kindest thing we can say.

I had my Kawasaki Teryx UTV picked up for repair by Branson West Marine and Power Sports in Branson…read moreWest, Missouri on August 2, 2022. One week later, they called to tell me the machine repairs were completed, and they delivered it back to me later that day. Upon inspection, I found a 5" rip in the driver's seat, which was not there when they originally picked it up. I immediately called them up and spoke to Julie Feagans, Operations Manager of this business. She asked me to send her a picture of the ripped seat, which I did. She then called me, and said she did not believe they were responsible for this rip. She also had the Service Manager on the line, and he proceeded to tell me that he took pictures of this machine earlier that morning, and the rip was in the picture at that time, and that the seat showed major wear and tear. Really? (see picture) They picked the machine up one week before, had it in their shop for an entire week, but because he took a picture of the rip on the morning of the return, that means the rip was already there? And this seat was like new, as you can see in the picture. There was no wear and tear visible anywhere on the seat as he claimed. So, he lies to the Operations Manager, and she just takes his word for it? She even told me originally that she talked to the person that worked on my machine, and he told her he never saw the rip. So, in my opinion, this business can't be trusted with your equipment, and if they damage it, they will not take responsibility for what they do! Beware, and find a reputable dealer to work on your equipment so you don't end up with a damaged machine like I did. They will not take responsibility and will not make it right if they damage it!

I placed a down payment on a Kawasaki mule, 10/15/2021. I was told that I was in Iuck - that they…read morehad just placed an order and had exactly what I wanted on that order...it was all mine. The salesman, Bob set the expectation that they were on back order, guesstimated 2-3 month wait time as the manufacturer was behind. Made sense to me. I followed up monthly - checking in. Was told repeatedly, it hasn't come in yet, it was ordered - we're at the mercy of the manufacturer, you're at the top of the list, they're showing up everyday now, etc. Two weeks ago I called for an update and spoke with Gina the assistant sales manager. Gina put me on hold, and came back moments later to break the news to me, they never ordered my unit. The salesperson should have told me that months ago - this apparently wasn't breaking news. She felt terrible- I believed her. Gina refunded my money the next day, and assured me an owner would call me the following Monday - two days later. Wait for it, they never called, and haven't called. All I wanted was an explanation. Since then, I've purchased something else. Supply chain issues are a real issue - I get it. But have the decency to shoot your clients straight. If you made a mistake - own it. Mistakes happen - it's OK. It feels good to acknowledge and own up to mistakes.

Branson west will not back what they sell. I had to fix my own trolling motor. A high end minnkota…read more My hummingbird graph is not working and they will not stand behind it either. The 2019 ranger has issues that they don't care about however ranger will take care of it. They don't even have enough sense to make the employees park in back out of the way so their customers can get in the parking lot. Do not buy from Branson west.

5 Stars was easy choice…read more from start to finish every single employee smiled and spoke whether i was dealing directly with them or not. Mike took care of the sales portion, including taking extra time to show me features of the new boat, since it had been 17 years since i owned one. cant get real exited about the financing and paperwork part of the process, but Wes was very thorough and transparent in his explanations. that is usually when the obvious desire to please you ends. Not with Ulrich Marine. They gave me some appreciation goodies, and invited me to a tournament they host. STILL NOT FINISHED....once realizing the key to the rod lock bar was not with paperwork, they located key next day and mailed to me. i am an hour and 45 minutes from Ulrich Marine, but i feel they went the extra mile to both hold the boat i wanted (i missed first 3 appointments to take care of my own customers) then took all the time i needed to understand the boat features and precautionary ways of handling the various charging and electronics. I have repair shops and dealers 25 minutes and 1 hour from me, but i have no reason to doubt Ulrich Marine will not treat me with same professionalism when it is time for service or if repair is needed. So i will drive the extra miles, to let them go that extra mile for me

Great place to have your boat worked on. Good honest people. Fixed me right up. Good communication.read more

Chris is a great host. He ensured we enjoyed 5 hours of lake activities. Very interactive and was…read morenot afraid to get his hands dirty. The boat was solar which was unique. Had plenty of space for 4 adults, 4 children, 2 coolers, and 4 tubes. We booked the 5 hr event. We jumped off cliffs and swam the lake. Chris provided a rope swing and massive paddle board. This would be a good way to spend a day on the lake with your family. At the conclusion of the event, we were all exhausted and tired. The host also owns a couple other attractions/properties around the area. We didn't check them all out, but we did go to his Emu and Giant Bunny farm.

From the owner: This is a guided, exclusive cruise, on a private solar boat, traveling around select parts of Table…read moreRock Lake where you can sight-see, sunbathe, fish, swim or just sit back and enjoy the ride while your guide navigates and answers any questions you might have. Your guide will meet you at the boat and have it ready for departure at the time of your choosing.

Great harbor! Safe place to keep your boat. Easy access. Good bathrooms. Ice supply.read more

Do not waste your time looking for parts here. I provided…read more"Buddy" (pompous attitude) a part number and asked for the price with shipping, only to be told, they won't ship to me because someone else from my state had scammed them before. ?! I just got a chargeback at my business from a white woman for services I rendered... does this mean I won't take credit cards from white women ever again? No! Because that's absolutely ridiculous. I've talked to a dozen places all over the country...and everyone was VERY nice and polite. The Harbor (specifically Buddy), are a-holes and idiots.

Thanks, Tyson and Andrew and crew for moving our beast of a boat baby…read more The service and commitment to making all things perfect for the move was unbelievable. I can't exaggerate their attention to detail and to making sure our boat made the journey from out of state to home. It was remarkable to watch them load (with the help of Andrew, the diver), secure, and move it. They secured the permits and found the easiest route. They disassembled and re-assembled as needed for the move. Because of where we were locating the boat, Tyson (driver extraordinaire) had to literally back his 50 foot plus rig out on a one lane road UP a hill. I would not hesitate to recommend this crew and if we were on Table Rock, I'm sure we would be going to them for other boat services. Thanks, guys!

I was in Branson vacation and had issues with my carburetor. The shop got me in the same day and…read morereplaced my carburetor two days later. I cannot say enough good about this shop and how accommodating they are and the quality of work they did.

**Extremely Disappointing and Concerning Customer Service**…read more My experience with this company has been exceptionally disappointing and raises serious concerns regarding its standards of customer communication and professional conduct. Approximately two weeks ago, I submitted a credit application in connection with a potential boat purchase. Following submission of the application, I received notifications confirming that my credit report had been accessed and a credit inquiry had been made. Despite this, I have received no substantive communication regarding the status, disposition, or next steps concerning my application. During this period, I separately communicated with the salesperson, the Finance Manager, and the General Manager. On each occasion, I was expressly assured that I would receive a return call with an update. None of those promised calls occurred. At this point, nearly two weeks have passed without the basic courtesy of a status update. I recognize that financing applications can require additional time and that there may be legitimate reasons for delays. That is not the issue here. The issue is the complete failure to communicate after repeatedly making specific representations that someone would follow up. Furthermore, the company proceeded with a credit inquiry, resulting in an entry on my credit report, while providing virtually no information regarding the status of the transaction. From a customer's perspective, this is particularly troubling. A company asking customers to provide sensitive financial information and authorizing a credit inquiry should have appropriate procedures in place to ensure timely communication and accountability. Regardless of whether the financing is ultimately approved, declined, or withdrawn, a customer is entitled to a reasonable level of transparency and professional communication throughout the process. What is most concerning is that this failure occurred at multiple levels of management--not simply with an individual salesperson. I was assured of follow-up by the salesperson, Finance Manager, and General Manager, yet none followed through. That suggests this is not merely an isolated communication error, but potentially a broader issue with the company's customer service practices and internal accountability. I had been seriously considering completing a substantial purchase through this company. However, the manner in which this matter has been handled has significantly diminished my confidence in doing business with them. If obtaining a response from the company before a sale requires repeated follow-up and promises from management that are not honored, it raises a reasonable question as to what level of responsiveness a customer should expect once the transaction has been completed. Ultimately, the issue is not that the financing process has taken time. The issue is that this company requested my financial information, initiated a credit inquiry, repeatedly promised communication, and then failed to provide even the most basic follow-through. That is not the level of professionalism or customer service I would expect from a company seeking to earn my business, and based on this experience, I would have significant reservations about recommending them to others.

Fantastic lake, so many areas to play and swim. Lots of folks tubing or jet skiing. Had a fantastic…read moretime, would recommend. It's a massive lake where you can find tons of offshoots to hang out at.

One of our favorite places in MO! So clean, so clear, gorgeous views, and never over crowded…read more Great lunch spots on the water to boat and snack at. Extremely relaxing and quite stunning!