We had a business and have had our taxes done there every year. Chad has always done a fantastic…read morejob for us. We love this place taxes.

This is the poorest ran business in Cookeville! They are never on time for appointments. Sometimes…read morehours of waiting times. By their on admission, they will take in friends of clients as walk ins in front of others who have appointments. The office and schedules are mismanaged due to other family members working here without regard to most clients time or satisfaction. THIS IS A BUSINESS THAT IS SO SELF SERVING. IF YOU WANT TO HAVE TIMELY SERVICE AND DON'T WANT TO SIT IN A WAITING ROOM FOR LITERALLY HOURS, DO BUSINESS WITH SOMEONE ELSE!!!

I hired Brandon Sherman a few times through upward.com where he promotes his business. He had done…read morea little bit of bookkeeping for me. I posted a project about a week ago to set up my LLC and do some other paperwork. Brandon applied for it. I sent Brandon what I needed done and I missed the question he had asked, and he was rude when he replied, but I went ahead and answered the question. Last week he said all dive into it Monday, which is you can see the screenshot of the conversation attached to this review I said no problem do your thing. About 4:40 PM on Monday, which is today I just followed up and said hey just checking in . I did pressure him or was it rude or anything. He informed me that we would have to have a face-to-face meeting, which was never discussed whatsoever and that he said "I don't know how to tell you this, but it will be later this week." He was extremely rude, but his response and I informed him that if he was too busy to take the project, he shouldn't have reached out. I did not reach out to him. He reached out to me. Never once did he say when he applied for the project that we would have to meet in person. Not only that but instead of $200 that he said he would do the project for it's now $400 . Keep in mind I live two hours away from him. I don't think he's a scammer or anything or a bad guy in general. He just really really messed up on this. It was a jerk.. The irony is if you read this Facebook profile, it says he can do all things through Christ that strengthens him. That doesn't apply when it comes to being nice to someone and keeping your word though. He was eager to inform me that he had 400 clients. My thought is if he's gonna be this careless and thoughtless on his communication, why would I want him to work on my taxes or set up a company for me. The bait and switch with the $200 and $400 bugs me but whatever. I 100% would've waited had he communicated that. I knew he was working on deadlines because he said the corporate deadline was Monday. However, he said he would be working on it Monday so I was just checking in..

From the owner: Sherman & Associates is an income tax and accounting company specializing in accounting,…read morebookkeeping, personal and business income tax preparation, QuickBooks training, consulting, troubleshooting, and implementation. We are your best choice for your outsourcing dollars. If you are not outsourcing your bookkeeping, payroll, and income taxes you will pay more in taxes. Let us show you how easy it is to get the best investment for your dollar. Don't pay a penny more of your fair share of taxes.

I asked for a quote on the fee before we started. I was told the fee would be less than $150. After…read morefinishing I was told the fee would be $100 more than that. This was after a supposed 50% discount. Not to mention the accountant who did my taxes didn't try and find more deductible items for me. She turned down my suggestion to look at my previous year return. Until I pointed out to her the deductions I was eligible to use. Highly incompetent and unprofessional. I would not recommend Jackson Hewitt to anyone and will go out of my way to tell everyone what a poor service you provide!

Loved going to Jackson Hewitt, it is conveniently located in Walmart and I didn't have to wait very…read morelong, they always explain everything to me and they are very nice and courteous

I would never recommend this place. Their interest rates are outrageous! They literally harass you…read moreand your collaterals. My husband went to pay them off today (over a thousand dollars) and because they were about to close they would not take our money. Crappie customer service! RUN! Do not get a loan from these people! It's not worth it!

I went into the World Finance office in Cookeville, TN yesterday to pay my bill. I was "greeted" by…read moreCassie. I say "greeted" because she was very rude from the beginning by asking what did I need. She was rude while I tried to pay my bill. She had already ignored one man that was waiting for her. When her phone rang, she stopped helping me and took the personal call and ignored both of us. After nearly 10 minutes, I left since I had my 2 small children with me and needed to get them home so I could cook dinner. This office has always had by far the rudest people I have ever dealt with. They need to learn some people skills since they have to deal with the public.

Could not agree more with the previous review posted by Kelly D. This is by far the most honest…read moreand down-to-earth CPA group you will ever find. The personal and professional service provided by Companion CPA Group instills a high level of trust within each customer. These enduring qualities directly translate into peace of mind for the citizenry they serve during tax season as well as throughout the year. Lou Alice and the group consistently give sound advice. Kudos to Lou Alice, her partners and staff for keeping their clients' best interests at heart! Thank you...

I highly recommend Companion CPA for any of your accounting needs, especially if you own a small…read morebusiness. Through out the years I have owned a couple of different business and I am currently a real estate agent. I have used different CPAs. But, Lou Alice Funk and her team give me a common sense approach at an affordable price.