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    H&R Block

    2.8 (4 reviews)
    Closed Closed

    Services - H&R Block

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    8 years ago

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    13 years ago

    4 o'clock appointment . It's 4 and the rep is still not back from lunch in time for the appointment .

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    H&R Block

    H&R Block

    3.0
    (2 reviews)

    I've been a customer of H&R block for 10 years now. Never had any issues until this years tax…read moreseason. Brought every document I received through mail and filed my taxes with them and paid my fees. A few weeks later, I received a letter from the IRS saying I needed to send them a copy of my 1095-A. I was confused because I wasn't aware of what it was and where to get it. Did some research on my own and found out it's a California insurance form. Before I enlisted into the regular Army, I was a reservist back in California. I had the Tricare Reserve select and California health insurance. So I contacted the H&R block on Ft Lewis and made them aware of what's going on. We got to the bottom of it and got my copy of the 1095-A. Again, I never received a copy through mail nor was aware I had one at the beginning. I had to pay $96.00 for one piece of paper. That much to do an amendment. I didn't forget to bring the paper in or chose not to file it, I never had it in my possession. I pleaded my case to ask if I can be granted a free pass but I was denied. No sympathy. Well all I can say is, they just lost a loyal customer and I will be spreading this story. I want to make sure people who files with H&R will have a second opinion before filing. I do believe in Karma though. What goes around, comes back around.

    used Sherill for years and we have pretty complicated taxes. she has always done an amazing job,…read moreand explained everything to us as well

    H&R Block

    H&R Block

    1.0
    (3 reviews)

    Hate to give an on base business 1 star - but after waiting almost 3 months for our business taxes…read moreto be done - the bill was $809 - and the "professional" was in her 20's - no experience, did not return phone calls, took 3 months, provided false information and made our experience difficult, and unnecessary difficulties, extra trips, and delays - always make my experience negative... They did waste my time, and charged more than what was expected or worth - and did not even answer how much it would be - and that was another problem - had they gave me a $800 quote for business return, we would have went to a true CPA and not let an inexperienced agent handle it - we will be having it double checked

    If I could give zero stars I would. When my husband and I filed our taxes initially we were given…read morefalse information because the "tax professional" filing for us got confused about including my husband on my state taxes for IL. Instead of taking the time to figure it out and ensure our taxes were 100% accurate before filing she claimed that I must've made an error on my W4 and I owed the state a ridiculous amount of back taxes. Unfortunately I naively thought I must've been missing something, we were in fact paying this trained tax professional to help us, so maybe we should trust her. When we realized how much we were actually getting screwed, we knew we needed to file an amendment. They were able to get us an appointment, but when we showed up for said appointment they were not even open...we waited for 45 minutes and no one ever showed up despite their posted hours saying they should have opened just prior to our appointment time. Needless to say, I will not be using this H&R Block ever again and I recommend everyone else avoids them as well.

    H&R Block - taxservices - Updated August 2026

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