We hired Rapacki + Co. to handle our 2024 personal and business tax returns. We signed off on…read moreeverything through SafeSend as instructed, on time. What we weren't told is that signing in SafeSend didn't mean the return was actually filed -- that step never happened on their end, and no one told us - therefore our taxes were not filed.

Truly awful. All very friendly until you really need their help, or have questions about issues…read morewith prior returns, or a tax demand that relates to a mistake they made in the past. It's in this particular example where they suddenly become too busy to help and, most unbelievably started to send insulting emails. Really quite staggering for a small local business that presumably needs to build trust with the local community in order to succeed. I cannot warn you strongly enough to look elsewhere for competent accountants. You'd be far better off with TurboTax than trusting this incompetent firm with your finances and livelihood. Avoid.

I started coming to Sharon for tax preparation in 2019, and I've been a loyal customer ever since…read more Sharon is a no-nonsense, smart, and efficient worker. She knows her stuff, and I'm confident she'll do right by me every year. She has a fair price and is very thorough. For returning customers, she sends a nice letter at the beginning of tax season with a list of documents to bring. It's a helpful reminder to get my documents in order and serves as a checklist as I get ready. She'll file electronically for you as you wait, so you know immediately how much you owe/receive for a refund. Her secretary is also very efficient. I've never had trouble getting an appointment within the time frame I want. She doesn't do online scheduling, so plan to call to set up an appointment. Her office is a little tricky to find, located in a larger business center. Arrive a little early to make sure you can find it. It has a nice parking lot and decent signage, which is a plus.

I have been going to Sharon for over 25 years, and she is the best there is. Always doing whatever…read moreshe can to get me the best outcome I can get. Thank you Sharon for being right on the money!! Ms Kraft

We have been lucky enough to have been able to prepare our taxes ourselves for the last 15 years…read more However, 2022 was a intersting year and we decided it would be best to leave it to the professionals. Being new to the area we just picked the closest office. They had very flexible schedule and were very responsive. We were able to drop our taxes off, we're called when they were finished. Went in when was convenient for us and the cost was reasonable.

Has done my taxes for the last 5 years and he is amazing and I recommend him For a complete…read morefive-star And he is a very Nice person and works with you.

Joe was great to work with. He was trustworthy and caring and did very good work.read more

Most insurance experiences are stressful ones, and many companies don't even have a local office…read moreyou can talk to. BUT- we had a recent question on our policy, which required digging into some detail. We were able to call our local agent (Joan Roisum, who we've been with for over 10 years), and Shannon dug in to understand and resolve the question. She was professional and prompt, great to work with, followed up with us as soon as she had the result. We felt great about the result, and are grateful for the relationship with this agency!

The staff does a great job of answering questions and solving problems. I've enjoyed working with…read morethis group for a couple of years now.

Highly recommend Garrett and his team. Karen at the front desk is so professional and kind - I like…read morethat I can call and a real person answers right away.

Hello everyone, my name is Marvin and I am a college student. 3 Years ago, I moved from Florida to…read moreMinnesota. Since Florida, I have been using State Farm and I was very satisfied with their service. So when I came to Minnesota, I did not hesitate to transfer my car insurance directly to this agency of State Farm. Garrett and Tony were quite welcoming and friendly. The first bill was in October 2017 and the total cost was $173.34 (which about 50% higher than I used to pay, but I thought it might just because of the state law and stuff), so I paid. Two months later, I had a small red light rear-end accident, no one was harmed, and the cars were completely fine. But for the first time involving something like this, we were so scared that we called our insurance companies immediately. For the rest of 2018, because of this record, my insurance payment rose to $239.15 and stayed that way. Until August 2018, it even rose to $296.32. Thank God I studied in the UK for six months from January 2019, so I suspended all insurance during this period. When I come back in August 2019, guess what happened? State Farm asked $315.66 a month. And this time, even the company representative found something's wrong, so they began to contact the State Farm head office and try to figure out what happened to my insurance. $300 car insurance? As a student, if I keep paying it, I will be soon enough broke before graduation! I finally decided to stop the entire insurance with State Farm before they charged me any dime again. In September 2019, I started using P insurance company. In this insurance company, I got all the coverage I've got from State Farm, and I only need to pay $106.92 (this is still the case with that small accident record I had). In the new year of 2020, my record was finally officially eliminated after three whole years. Now I only pay $89.96 per month and still get all the benefits that I used to get from State Farm. If you want to do a calculation, if I started using P company instead of State Farm back to three years ago, and paid $89 instead of $173, $106 with the accident record instead of $239, $296 or even $315, I would have saved a LOT OF money. In fact, over these three years, I spent an extra $2,201 for nothing, Isn't this just a terrible thing? I'd like to say that I'm not aiming at this specific State Farm agency. In fact, the staff here, Tony and Garrett were very nice gentlemen. I am only complaining about this unfortunately successful insurance company and their unreasonable charging system. Buying insurance is not buying clothes. The price does not necessarily determine the quality. I would like to suggest that if you can find an not necessarily famous insurance company that can offer you the same coverage for a cheaper price, choosing them will save yourself to a huge amount of unnecessary expenses. Thank you for your time in reading my story.

In his books, Gary W. Carter, CPA provides excellent guidance in a clear and concise manner.read more

Rude, unprofessional and overpriced. The owner, Gary, gave rude responses when I asked for advice…read moreand more information explaining his recommendations. Overall the process was very disorganized and I was not informed on how to use the "tax notebook" until AFTER they had taken my documents and prepared my forms. That's when I had inquired as to why there was information/credits missing on my return. So basically we had to start all over. For what these guys provided, I honestly could have done the taxes on Turbo Tax in less time and saved my self a huge bundle of cash ($400!!!!). Will not be using them again.