Amazing CPA! Works efficiently and staff is very friendly. Gives me the best advice I could ask for.read more

I have relied on this business to do my taxes since 2018. I would receive notification within two…read moredays that my taxes are done. I have used another accountant in Vienna and the quality and services between the two is like night and day of a difference and the fee is half of what the other accountant charged.

Ad says tax prep for 149 but that is only federal. Need to come up with another 75 for state…read morereturn. Tax advisor not very professional.

Went to Jackson Hewitt Today and met with Angel R…read more She was very knowledgable and provided great customer service. Thank you! Rich

This office has been doing our taxes for several years now, and we couldn't be happier. They are…read morealways cheerful, friendly, and willing to help. Laureen has done them the last couple years, and is a real pleasure to work with. In the years past we've used other Liberty offices due to our location, and have always been very pleased.

For eight years, my wife and I used Liberty Tax in Burke, VA, with satisfaction. We appreciated…read moretheir responsiveness, customer service, and integrity under Monique M.'s ownership. However, this year's experience under new ownership was a complete disaster prompting us to switch tax preparers permanently. On February 14th we contacted Liberty Tax via email to file our personal and two business returns. They promptly replied with a link to upload our documents, which we did on February 18th, confirming via email. They acknowledged receipt on February 21st, stating a preparer would contact us soon. Unfortunately, that's where things went downhill. Despite no contact, I emailed them in March as the business tax deadline approached. No response. I called repeatedly, leaving voicemails, but received no call back. Finally, on March 15th (the business tax deadline!), I spoke to someone (Lily) to inquire about our business and personal returns. She initially couldn't find our documents but eventually informed me Bryan was working on our personal return, while Annette handled business returns. I requested to speak with Annette but was unable to. I ended up scheduling a call on April 2nd with Annette. However, she never called us. I called the office after waiting 10mins. I was put on hold, and then was told Annette just got out of a meeting and would call me back. She never called back and I called the office after waiting for an additional 1hr. I ended up speaking to Jame who stated he and Annette were working on my business returns but needed two more documents. I obtained them promptly from our CPA (who clarified these weren't necessary to file) and sent them to Liberty Tax. Despite follow-up calls, I received no updates on either our personal or business returns. Emails went unanswered as well. On April 15th (tax day) Bryan contacted me regarding our personal return. He stated he was wrapping up our personal returns and working on one of my business returns. I'm not sure how he was "wrapping up" our personal return as this was our first time speaking to him. He sent us a draft personal return that he asked us to review an sign so he can efile by the deadline. However, upon review there were several inaccuracies, missing business information, and it showed a state tax obligation. I pointed out the errors and explained the missing business return information. Since our business returns affected our personal return, we couldn't e-file. Bryan proposed filing an extension, which we agreed to. He couldn't confirm if our business extensions were filed. Also surprisingly, when I requested for a K-1 for my business partner after all returns were filed, he didn't know whether I provide it or if Liberty Tax provides it (tax preparers provides this document). On the same day, Lily called to file a $100 personal return extension fee. My wife and I questioned the charge due to their negligence and lack of communication. Lily waived the fee but mentioned the state tax payment due by May 1st, which we handled ourselves. We also emailed for updates on the business returns but received no response. After a week of silence following the extension filing, we contacted them again, leaving unanswered voicemails. Finally, on April 24th, an anonymous sender from Liberty tax emailed us (cc'ing Bryan, James and Annette), stating Bryan informed everyone that he was pending me and my wife's signature to efile (even though I explained to Bryan why we couldn't sign) . Also, anonymous sender stated they would review the documents we provided and see what else was needed with Annette and James. We never received the promised list of requirements. I promptly responded addressing my concerns about my returns and the lack of communication. I never received a phone call or email after my reply. Disappointed and frustrated, we contacted a new CPA/tax preparer. They were shocked by our experience and completed both our personal and business returns in two weeks. We received a state refund instead of the tax obligation Liberty Tax communicated, and most importantly, our new preparer discovered Liberty Tax never filed the business extensions, potentially leading to nearly $1,000 in penalties per business. Thankfully, they filed a penalty abatement waiver with the IRS. If you're considering Liberty Tax in Burke, VA, we strongly urge you to look elsewhere. We wouldn't want anyone to experience the lack of professionalism, communication, negligence, competence, and integrity we encountered.

Anita Paka is both a true professional and a caring person. This special combo made my estate…read moreplanning far easier than I'd anticipated. It's not easy to do these documents, but Anita's expertise, patience, guidance, and genuine kindness made a difference. She's incredibly responsive and attentive to client needs, requests, and concerns. She patiently guided me through the necessary steps and was there for support along the way. I'm truly grateful for her help.

Ms. Carly Hart was recommended to me by a friend who said she was an exceptionally great lawyer…read more So, I had her represent me for a traffic case where she reduced my 4 point moving violation of speeding to a 0 point non-moving violation. It did not get reported to the DMV. All I had to do was pay the fine to court which I was happy with since I got to keep my driving record clean and it didn't affect my insurance. She is very professional, incredibly knowledgeable on the law, and very responsive. She is super nice too, and has made this whole process feel a lot easier for me, and she really is as great as everyone says she is! Ms. Hart definitely cares for her clients and I highly recommend her and her law firm!!

Unresponsive attorney will not email me back. I just called…read morein to office and manager told me that she would just leave a message after I asked for a new attorney. Maybe they have bigger fish to fry but if thats the case maybe they should just say 'no' rather than stringing clients along. Also, all they need to do is send 1 demand for payment letter to an insurance company but they are over complicating the process.

I had John Ryan draw up my mother's will and create an LLC for her funds. John took his time…read moreexplaining how it worked, how wills worked, how carrying out my mom's last wishes would be done, and he made it all seem so simple. He was so good with my mother, too. It was a relief to get this legally on paper, finally. We had to ask John to follow up on something two weeks later, and he got it done within an hour. Excellent law firm. Thank you John and Patty for taking such good care of us!!

Rich is extremely knowledgeable and always gives me great advice! His rates are reasonable and he…read morecan cover most anything you may need to have insurance. Also, Rich is always very accessible! I would highly recommend him for any insurance needs.

Run, run fast, don't walk away from Nadimi. Allstate is great but Joe and his team are terrible…read more Did not file my new car insurance, hundreds in fines from DMV. Ripped me off with my teen drivers. I called a new Allstate agent who audited my policy and found over 30% in discounts that Nadimi never raised. Never once over the too many years did they actually call me to check in - ever! Never once did they call me with idea on how to improve my service or lower my policies. When they said they would send me something they rarely did. To cap it off, my home was randomly inspected, found to have some damage, Allstate told Nadimi but Nadimi never told me. Then I suddenly get letter that I will be dropped by Allstate in 45 days if not fixed. I have since come to learn that my agent was told many months before and was supposed to contact me about the issue. Why didn't I drop them sooner? Just too busy... but so glad with my new Allstate agent. I have complained to Allstate multiple times, they did give me list of other agents and I finally found one. Allstate should decertify and drop Nadimi.

I was referred to Dr. Lily Nadimi through a good friend. I always dreaded going to the dentist…read morebecause of the pain and the expense. But after meeting Lily for a few minutes I knew I was in the hands of someone I could trust and someone that would make the experience as painless as possible. She specializes in General dentistry and cosmetic dentistry, the thing that made her great is that she has a passion for both and is very good at explaining what needs to be done. In the end the patient is the one that decides what needs to be done but Lily always preached taking the most conservative approach which shows that she is more worried about the patient's longterm dental health rather than wallet. I would recommend Dr Nadimi to anyone ! 5 stars! Disan